Sustainability: A New Keyword in Retail Operations

As Retail Operations continue to strive for maximum efficiency, sustainability has become a key factor in the quest for success. With resources becoming increasingly expensive, retailers must consider alternative methods of optimizing costs while ensuring a delightful Customer experience at a store, a hotel or a restaurant. Moving paper checklists and audits to a digital platform, and utilizing self-inspections, are two powerful strategies for making operations more sustainable—and profitable!

Take, for example, a typical large store that uses at least 25 sheets of paper daily for operational checklists which works out to nearly 9000 sheets of paper over a year for a single store! To add to this cost, staff spends two hours every day manually maintaining this data. By making the switch to a digital app, such as a mobile checklist, and scheduling routine self-inspections, that same retailer could cut operational costs while also better serving their customers, freeing up time and resources.

Aside from time and cost savings, there are numerous other benefits to pursuing a digital retail operations process. Improved compliance safeguards, for example, can help alleviate the risks of lost paperwork and outdated information resulting in higher customer satisfaction. Additionally, the use of digitalization can equip personnel with up-to-date info and guidance on the most effective and efficient practices for completing operational tasks through digital assessments and reviews.

In short, Retailers need to capitalize on sustainability-driven strategies that save time and money in the long run. Replacing paper checklists and paper audits with digital apps and self-inspections is an ideal means for doing just that! Doing so is sure to revolutionize retail operations and make them much more effective and efficient.