Top 11 Advantages Of Using Toucan Country Guides For Agencies

The global travel and tourism industry is evolving, and evolving fast. According to a recent report, the size of this market is already nudging the $6 trillion mark - and the impact of cutting-edge technology (mobile apps and AI-powered chatbots and voice recognition technology) is greater than ever before. However, as the travel industry continues to expand - a burning question remains: how can you enhance customer retention and customer loyalty? Put in another way, how can you make sure that a customer comes back to your travel agency over and over again?

The first answer that comes to mind in this case would be ‘loyalty programs’. While there is little scope for doubting the benefits of such programs in the long-run, there are concerns over their initial viability. On average, 3 out of every 4 loyalty programs launched by travel companies fail within the first two years. In such a scenario, due importance has to be given to ‘value-added services’ - and that’s precisely where Toucan Country Guides comes into the picture. Over here, we will take you through some key benefits you get to gain by using our downloadable country guides:

1. Curated content for your agency - The internet has all the information about all the destinations. The easy way out would be to simply take this info, and put it on the guides. However, travel guides created in this manner are hardly of any practical help to travel agencies. Toucan has a different approach: our set of guides contain compact and carefully curated information about the various destinations - information that your customers would actually find useful. The principle here is simple: providing people with the knowledge that they would have to google for otherwise.
2. POST-deal value addition - Think about it - a guide lists the lovely Mirijjawila Botanical Gardens as a tourist hotspot in Hambantota (Sri Lanka), but the package you have does not include it. This would, understandably, disappoint the customer, right? You would never face such messy situations while using the Toucan guides though - since our guides are meant to be shared with customers AFTER the deal is completed. That way, you can ensure that your travel itinerary is completely aligned with the information on the concerned destination guide, and there are no point(s) of discord.
3. Focused on information - There are many country guides out there that have a strong marketing tone. Toucan Country Guides is not like that. Our guides focus on making each and every guide information-rich, accurate and usable for your customers. There is no promotional or ‘pushy’ tones whatsoever - things that can irritate the readers. In a nutshell, while many country guides make promotions their bird’s eye, we concentrate on relevant travel information, and that only.
4. White-labeled guides - By using our country guides for travel agents, you can give your business brand a significant boost. Since our guides are fully white-labeled, you can easily add your name, office address and other relevant contact information, crop and upload your company logo (and add other visual branding elements), and THEN share/send the guides to your customers. On our portal, we have a dedicated dashboard page, where you can do the customisations, quickly and easily. Your customers would get the feel that you have gone that extra mile and designed the guides for them. Nice prospect!
5. Extensive coverage - We have work to do here, but we are getting there. At present, our travel guide publishing portal has travel guides covering 83 countries, across all the continents. Work on a further 45+ guides is also already underway. For quick reference, we have arranged the country guides according to the continents, so that you can promptly look up and download the guide(s) you require at any time. Wherever your customer might be heading out to, we have a guide ready for you to share with him/her. Well, almost!
6. Top-notch customisations - What if you do not require, or simply do not wish to display, some of the information that is present by default on our country guides? Well, that part is simple too. You have the option to select/remove information sections - from more than 30 categories and sub-categories. For instance, if you do not wish to display what food is famous in Japan, all that you need to do is head over to the dashboard, and uncheck that particular section. Our B2B country guides are exclusively designed for travel agencies, and you stay in charge of deciding what info is to be shared...every single time.
7. Smooth API access - If you wish to access the travel information present in the Toucan Guides online, we’ve got you covered too. Click here to get full API access to our guides, and start displaying the required information on your systems and/or your official mobile applications. For accessing and sharing information on the go, this seamless API integration option would come in real handy for your travel agency.
8. Freedom from round-the-clock customer queries - Well, you are never going to be completely free from the panicked and urgent (at least the customer would think so!) phone calls and SMS-es and WhatsApp messages from on-tour customers. Even so, we have tried to design and curate Toucan Country Guides in such a way that they can actually be the go-to resource for most common and likely queries of travelers - giving you some much-needed rest. For example, if a person needs to find the embassy info in a foreign country, (s)he can simply look it up on the guide - instead of having to call you. Make no mistake, the guides will NEVER REPLACE you...but they will be a tool that your customers will be able to rely on.
9. Ease of Usage - Okay, so you probably have a hang of what our country guides are all about by now. What you need to know next is how you can share these guides (after all the branding and customisations) to your customers. Toucan offers you several options in this regard: you can download and email them to your customers, share as direct links, send along the guides as PDF documents, or access the information via APIs (as mentioned in an earlier point). Search, customise, download, share - that’s all there is to it!
10. Regularly updated - The one thing that travelers absolutely hate is outdated information. No one likes to call a number that is ‘no longer in use’, face problems during visa-on-arrival (VOA) procedures, travel to a hugely-hyped tourist hotspot - only to find that it is no longer open to the public. To keep such problems at an arm’s length, we update our guides on a weekly basis - incorporating new information, getting rid of outdated stuff, and making general revisions. In addition, we have ‘live currency conversion’ feature implemented in our guides, so that your customers can always check out the latest exchange rates. When you hand over our guides to a traveler, you effectively build your own goodwill - leading up to higher client-retention. The Toucan guides are created to make your customers go ‘WOW’ - and you take the credit for that!
11. Pricing - There is no other way of saying this, so here goes: you will be hard-pressed to find another set of fully white-labeled, information-rich, easily customisable and user-friendly travel guides for agents at Toucan’s pricing points. The annual subscription fee (with unlimited downloads) is fixed at $60 - which works out to a monthly figure as low as $5! In addition, we have a FREE week-long trial period as well, during which you can download 2 guides per day. Oh, and in case you were wondering...we do not require your credit card information during the free trial period.

When you sign up on Toucan Country Guides, you can expect round-the-clock support from our team. We will help you regarding everything - right from agency branding and guide downloading, to API access and any other queries that you might have. You can drop us an email, contact us here, or chat with us live, right from the website. Remember, we are always only a few clicks away.

As a travel agency representative, you want to make your customers happy - so that they avail your services again and again. Toucan Country Guides helps you to do precisely that. Why don’t you sign up and discover the advantages for yourself?

This article was originally published at https://www.countryguides.io.