U-Haul Enhances Multifamily Tenant Experience
In the dynamic world of multi-family housing, U-Haul, the renowned leader in do-it-yourself moving and self-storage solutions, is spearheading a revolution in tenant experiences. By harnessing cutting-edge technologies and forging strategic partnerships, U-Haul is redefining the moving process for residents, setting new benchmarks for convenience, efficiency, and satisfaction.
At the heart of this transformative initiative lies an innovative app, a powerful tool tailored to the unique needs of multi-family housing communities. Available on both iOS and Android devices, the app streamlines every aspect of the moving journey, empowering tenants to schedule moving equipment, reserve storage, and hire professional labor assistance with unprecedented ease. All in all, it's an online concierge moving service meticulously tailored for the convenience of multifamily renters.
Enhancing these digital capabilities is U-Haul and its collaboration with Moved™, a leader in resident technology. Through this groundbreaking partnership, U-Haul is introducing cutting-edge business-to-business-to-consumer (B2B2C) software solutions that simplify administrative tasks for management companies while minimizing inefficiencies and elevating the overall moving experience for tenants.
In a landscape where renters relocate on average every two years, multi-family housing owner-operators face mounting challenges, including rising costs, fluctuating occupancy rates, and evolving resident expectations. U-Haul Company’s comprehensive approach addresses these challenges head-on, alleviating stress and enhancing tenant satisfaction through cost-effective, customer-centric solutions.
“Renters have been turning to U-Haul Company for help and certainty for all their moving needs,” stated John “JT” Taylor, President of U-Haul International.
“This partnership is another way for us to reach renters and make their moving experience even more convenient. Our app puts the world’s largest DIY moving fleet at their fingertips, as well as U-Haul self-storage, U-Box portable moving containers, moving supplies, and localized access to 7,000 Moving Help Service Providers® and 23,000 U-Haul rental locations. Putting customers first is what U-Haul is about. Moved is another way to help us achieve that.”
As the industry prepares for the upcoming Apartmentalize conference in Philadelphia, a premier event for the multifamily housing sector, U-Haul is ready to exhibit its transformative solutions and reaffirm its commitment to revolutionizing the tenant experience.
Providing our customers with greater convenience is a priority at U-Haul, and advancing customer access through the U-Haul App will do so more effectively.