Understanding the Connection Economy and How Reviews Influence Consumer Behavior

A large majority of consumers visit business reviews prior to making purchase decisions—more than 80 percent, in fact! But, does the difference between 4.0 and 4.5 stars really impact your profit and market share? Spoiler alert: the answer is yes.

I hope you'll join Commit Agency and emotive[x] as we explore today’s review-driven culture and how you can use these reviews to deliver the kind of memorable brand experiences worth sharing. We will help you navigate the nuances in perceived functional and emotional service gaps, better understand the connection economy and help you conquer the review management process.

Due to popular demand, this webinar is scheduled for two different sessions. Click here to register for the date and time that is most convenient for you. Hope to "see" you there!