An Update From Our Hyundai Family

As the situation with the coronavirus – or COVID-19 – is constantly evolving and continues to have a profound impact on our company and our community, I wanted to take a moment to share an update from our Hyundai family. The safety, health and well-being of our employees and their families, customers, partners and the communities where we do business is of the utmost importance. This is a difficult time for all of us but we are in this together.

For our Employees at Hyundai Motor America

In accordance with California’s “Safer at Home” order, all Hyundai Motor America employees are working from home. We believe this was the right decision by Governor Newsom and an important step we need to take to limit the spread of the virus. During this extraordinary time, we appreciate and understand the adjustments all of us are making in our daily lives with school closures, and concern for elderly relatives and family and friends with underlying health conditions. We are fortunate that Hyundai Motor America’s employees, so far, have been safe from the virus. Should this change, we have established a new assurance program for our employees: If any employee is directly impacted by the coronavirus, Hyundai will provide up to 10 extra days of paid time off in addition to the current sick and vacation time allotment.

As many of our employees’ children are experiencing school closures that may require relocation, to help ease some of the stress, we are offering short term, 5-month leases to their college student(s) who can benefit from temporary transportation.

For our Retail Partners and Customers

We are proud to have launched a new version of our well-known Hyundai Assurance Job Loss Protection program, and Genesis Cares Job Loss Protection, to help people with vehicle needs during this crisis.

Through this program Hyundai and Genesis will make up to six months of payments for new owners who lose their jobs and have purchased or leased their vehicle between March 14 to April 30, 2020 through Hyundai Capital or Genesis Finance. Additionally, for select new purchases through April 30 financed by Hyundai Capital or Genesis Finance, we are deferring payments for 90 days at the customer’s request. For our current owners who lose their jobs or experience medically-related hardships due to COVID-19, Hyundai Motor Finance can defer up to 3 months of payments.

We are in constant communication with our dealership partners and understand that their business is being disrupted. We are helping them through this difficult time, while allowing customers that require a new vehicle or service to get what they need, and prioritizing the safety of dealership employees and customers.

Our Community

Our society has been challenged with a major pandemic that has had significant consequences to life, safety and well-being. Children who are diagnosed with cancer are particularly at high risk. Through our Hyundai Hope on Wheels program, we are committed to being a strong partner on behalf of children’s health and assisting during this time by donating $2.2 million for COVID-19 Drive-Thru Testing Centers in partnership with 11 children’s hospitals throughout the U.S.

We believe if we stay strong, together we can overcome anything. Due to the lack of facilities in Gyeongbuk Korea, Hyundai Motor Company has decided to provide two training centers as a COVID-19 treatment facility. It’s our hope that this can ease the healthcare stress and help them get everyone back to their daily lives. Back here in the states, as the situation continues to evolve, we are monitoring and looking at opportunities for us to take care of our local communities.

We are here to help support our Hyundai family and our community. Together, we can rise above this challenging time.