What Tech Vendors Are Winning in 2023 in Retail

What Tech Vendors Are Winning in 2023 in Retail

Who is really winning among IT Vendors? Are retailers really shunning Amazon Web Services (AWS). Who are customers increasing business with in 2023? Does that differ by segment? How are solution provider’s customers performing? Which vendors has customers best positioned for 2023? Who is getting the largest deal sizes in 2023?

This is just some of the data that is included in IHL's latest research. This is what they said who is winning their business and why. This is a ranking of vendors, but it’s not a popularity contest. This was one additional question in a survey of 269 major brands about who they were increasing business with, decreasing business with, don’t do business with or won’t do business with. The result is a series of 16 different rankings.

Rankings include the following vendors: Amazon Web Services (AWS), Aptos Retail, Blue Yonder, CDW, Cisco, Dell Technologies, Fujitsu, GK Software SE, Google Cloud, HP, IBM, Infor, JDA Software, Manhattan Associates, Microsoft Cloud, NCR Corporation, Oracle, Salesforce, SAP, Shopify, Toshiba Global Commerce Solutions, Sensormatic and Zebra Technologies.

It is designed so that solution providers can use the rankings to share for benchmarking, for retailers to use to compare vendors, and for potential investors to see who really has momentum. Each ranking has an explanation of what it measures and what the rankings mean. And nearly every ranking has a different leader. There is not just one leader, there are many based on focus, segment and retailer plans.

More information can be found here: https://www.ihlservices.com/product/2023-competitive-market-leaders/

Simon Hartley

RFID Solutions Specialist

1y

This is interesting. Thanks for sharing.

Sandeep Unni

Retail Analyst at Gartner | Product Business Strategist | Retail Technology Advisor | Industry Thought Leader | Career Product Guy

1y

Hi Greg - thanks for sharing. Have the vendor positions shifted YoY? Or the vendors themselves?

Korry Stagnito

CEO and CRO at Retail & Hospitality Hub

1y

Very interesting.

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