Over the past three years, #consumer companies have leveraged defensive strategies against uncertainty. BCG’s Andreas Husted Malby shares insights for CEO’s looking to build long-term #resilience and highlights the power of #digital in navigating today’s evolving business landscape. Watch the video here to learn more 👇
BCG on Consumer
Business Consulting and Services
Boston, Massachusetts 7,343 followers
BCG's latest insights and thought leadership on Consumer Products, Retail, Fashion and Luxury.
About us
Optimizing performance, tapping into new opportunities and transforming for today's world are crucial actions for companies operating across the Consumer industry. At BCG, our diverse, global teams combine deep industry experience - in Consumer Products, Retail, Fashion and Luxury - with functional expertise and a range of perspectives to spark change, enabling organizations to grow, build competitive advantage, and impact their bottom-line. Connect with us to discover BCG's latest thought leadership, discuss ideas, and unlock new opportunities! Consumer Products: https://www.bcg.com/industries/consumer-products-industry/overview Retail: https://www.bcg.com/industries/retail/overview Fashion: https://www.bcg.com/industries/retail/fashion-industry Luxury: https://www.bcg.com/industries/retail/luxury-goods
- Website
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https://www.bcg.com/industries/consumer-products-industry/overview
External link for BCG on Consumer
- Industry
- Business Consulting and Services
- Company size
- 10,001+ employees
- Headquarters
- Boston, Massachusetts
- Founded
- 1963
- Specialties
- Consumer Products, CPG, Consumer Durable Goods, Fast Moving Consumer Goods, Retail, Future of Retail, Digital Retail, Omnichannel, Fashion, Luxury Goods, Travel and Tourism, Airlines, Hotel, and Cruise
Updates
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What #retail trends are Wumart closely watching? How are they prioritizing #innovation investment? Watch to learn the answers to these questions and more directly from CEO @ Ying Xu in this conversation with @ Mrin Nayak.
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BCG’s retail strategy expert Brad Loftus joined the "Imagine This..." #podcast to discuss how robots and autonomous vehicles could make product delivery human-free and relieve congestion by enabling overnight deliveries to refrigerated boxes. He also addressed job loss concerns by noting that job landscapes evolve with new technology, much like the shift seen with the steam shovel. Loftus shared these and other innovative ideas with co-hosts Patricia Sabga and BCG's AI agent GENE. Tune in to learn more: https://on.bcg.com/467ED6u
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Discover how wealthy U.S. #millennials earn, invest, and spend. Digitally fluent and socially conscious, millennials are driving transformations in #consumer behaviors. Brands must adapt to meet the preferences and demands of this generation to influence the economy. Dive into the latest research on millennial consumers from Worth Media Group and Boston Consulting Group (BCG) here: https://on.bcg.com/3Sakase
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Leveraging AI, #restaurants can now personalize customer interactions on an unprecedented scale, reducing campaign development time by 75% and automating the creation of tailored content. This technology enables #marketing teams to quickly adapt to changing market conditions, enhancing customer satisfaction and driving substantial revenue growth. By integrating #AI into their marketing strategies, restaurants can stay competitive and offer unique, personalized experiences. Discover the strategic benefits of AI for your restaurant’s marketing efforts today. https://on.bcg.com/3XZeS6u
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An estimated one-third of all food produced globally goes to waste. How does the largest #retailer in New Zealand and Australia aim to reduce upstream fruit and vegetable waste by 15% within five years? Teaming with BCG X, Woolworths Group launched Refresh:Food, a digital #marketplace connecting farmers, wholesale buyers, and food rescue organizations. Watch to learn more about how digitalization enabled this partnership for a more #sustainable future with food. Read more here: https://on.bcg.com/3Saq0tt
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The collapse of Matchesfashion has driven brands like Tohum and Anissa Kermiche to adopt direct-to-consumer (DTC) models, leveraging #digitalmarketing to sustain their businesses. Anissa Kermiche's £15,000 monthly investment in online advertising has resulted in a sixfold increase in sales. However, BCG’s Jeff Lindquist notes that while #DTC strategies offer more control and customer data, they require significant resources. Read the full article on the Financial Times. http://spr.ly/60459Akxd
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Since the dot-com era’s first digital-native “everything store,” #marketplaces have changed. Today, 70% of consumers prefer shopping on specialized marketplaces over everything stores because they perceive better customer service, prices, and trusted brands. Learn how #retailers have launched successful marketplaces: https://on.bcg.com/3XPVQzn
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The fashion world is being revolutionized by ultra-fast fashion (UFF) companies. These trendsetters are redefining digital customer experiences, putting immense pressure on both traditional retailers and e-commerce giants. With UFF players investing 6-14% of their revenue in tech compared to just 1-3% by old-school retailers, the gap is widening. As the industry faces the necessity of adaptation, explore insights from BCG’s latest report, “Fast-moving Tech, Fast-paced Fashion: Weaving the Fabric of the Future.” https://on.bcg.com/4eSu2QW #FashionTech #Fashion #Tech #Retail
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E-commerce leaders need to move past the #GenAI hype and adopt a practical approach to their build-or-buy decisions to fully leverage this rapidly evolving #technology. Our latest article guides you through the complex GenAI landscape, offering strategic insights on when to develop in-house solutions versus using external platforms and specialized software. Discover the uses cases with the highest adoption, from boosting productivity to gaining sustainable competitive advantages. https://on.bcg.com/4eOhKsV
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