FAQs
lookfantastic Premier Delivery guarantees you're always eligible for our fastest delivery option at no extra charge.
Simply select the 'Premier Delivery' delivery option at checkout.
There is a one-off fee of £9.90 for your 12-month membership which is charged upfront.
Yes, the discount will be automatically applied on the first order.
Yes, the membership period will expire after 12 months. Don’t forget to repurchase your subscription to continue enjoying your LF Premier perks!
If you change your mind, you have 14 days from the date of purchase to cancel your membership without giving any reason. If you wish to cancel please contact us via the “Customer Service Contact Centre” which you can access via your account page.
Premier Delivery is only available in England, Scotland and Wales.
It can take up to 30 mins for you to receive your Premier Delivery welcome email.
Please note that once you have placed your first order, it can take up to 24hrs for the premium delivery to activate on your account, However your first order will still go out on a Next Day service where applicable
Same Day Delivery is not included however LF Premier customers do receive a discount and can enjoy Same Day Delivery for £7.95. Same Day Delivery is available in selected postcodes, please see our Delivery Information page for more information
Read full terms and conditions for lookfantastic Premier Delivery here.
https://www.lookfantastic.com/info/terms-conditions/premier-delivery.list