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Best HR Outsourcing Services in 2024

Why Trust Us?

Here’s a breakdown of how we reviewed and rated the best HR software.
11
Companies Reviewed
22
Hours Testing
30
Rating Factors Our comprehensive rating system scores providers based on 30 data points in five key rating factors: features, value, customer service, ease of use, and customer satisfaction.

Our Top Picks for HR Outsourcing Services

Provider Rating Award Visit Site
4.5
Best for Customization Visit Site
3.9
Best for Integrations Visit Site
4.5
Best for HR Tech Visit Site
Our Top Pick
TriNet Visit Site
4.5
Our Top Pick Visit Site
4.0
Best for Comprehensive Services Visit Site
Provider Rating Award Visit Site
4.5
Best for Customization Visit Site
3.9
Best for Integrations Visit Site
4.5
Best for HR Tech Visit Site
Our Top Pick
TriNet Visit Site
4.5
Our Top Pick Visit Site
4.0
Best for Comprehensive Services Visit Site

Paychex

Best for Customization
4.5
Paychex Overview

Paychex is well-known for its wide variety of product offerings for businesses. Paychex’s PEO is their full-service HR outsourcing solution that helps small businesses get HR support, access to better employee benefits, payroll processing and a convenient HR platform.

The Paychex PEO is worth considering for businesses looking for outsourcing services that connect them with experienced HR professionals rather than automating certain HR functions through tech. Pricing information is not available publicly, but business owners can request a free consultation through the Paychex website.

Pros of Paychex:
  • Customizable services based on business needs
  • Dedicated HR professionals to handle administration and support
Cons of Paychex:
  • Dated user interface compared to more modern competitors
  • Involved set-up process

ADP TotalSource

Best for Integrations
3.9
ADP TotalSource Overview

ADP is an established name in business solutions, and its HR outsourcing offerings are designed with businesses of any size in mind. ADP offers two main options for HR outsourcing. ADP Comprehensive Services provides access to their HR platform as well as dedicated HR specialists. ADP TotalSource is a PEO option that covers all HR administration and can help businesses access better employee benefits.

ADP’s HR outsourcing solutions integrate easily with over 300 business software apps and platforms. ADP can also create a custom API if you want to integrate TotalSource with a platform that they don’t already integrate with.

ADP does not include pricing information for their HR outsourcing services on their website. Businesses will need to speak to a sales rep to determine pricing.

Pros of ADP TotalSource:
  • Established  provider
  • Easy integration with other apps and services, such as ZipRecruiter and PayActiv
  • Scalable for various business sizes
Cons of ADP TotalSource:
  • Limited customization options with only two outsourcing options
  • Dated interface compared to more modern competitors

Rippling

Best for HR Tech
4.5
Rippling Overview

Rippling excels in its sleek, easy-to-use interface and powerful HR features, including its full PEO and ASO (Administrative Services Only) offerings. This makes Rippling an ideal choice for companies with small HR teams that want to outsource tasks while overseeing an HR platform.

Rippling’s PEO option allows small businesses to take advantage of more extensive benefit options and automate compliance tasks, but what sets them apart is their emphasis on tech and the user experience of their platform. This means that businesses looking for the full-service support of an outsourced HR team may want to consider other options. Businesses will need to reach out to a sales representative to get a custom quote from Rippling to determine pricing for their business needs. Read our Rippling review to learn more about their service.

Pros of Rippling:
  • Easy-to-use HR platform with payroll and reporting features
  • Automated compliance and tax registration
  • Global payroll support for international or remote businesses
Cons of Rippling:
  • Less of an emphasis on experienced HR professionals as opposed to automation and HR tech
  • Tech solutions and focus on automation may not work for teams without an existing HR team

TriNet

Our Top Pick
4.5
Trinet Overview

TriNet (formerly Zenefits) offers full-service HR outsourcing for businesses of all sizes. What sets them apart from competitors is their emphasis on providing businesses with access to dedicated HR consultants and providing easy-to-use interfaces for business owners and employees.

TriNet’s HR Plus is their outsourcing offer to cover HR, payroll and tax compliance needs. They also offer a PEO (Professional Employer Organization) as their full-service HR solution. Businesses that are interested in outsourcing major HR tasks without committing to the PEO co-employment model might find TriNet’s offerings helpful. Read our TriNet review to learn more about everything this service offers.

Pros of Trinet:
  • Direct access to HR experts
  • Mobile app for on-the-go management
  • User-friendly interface on desktop and mobile
Cons of Trinet:
  • Limited advanced features for recruiting and onboarding
  • Limited customizations with only two outsourcing plan options

Insperity

Best for Comprehensive Services
4.0
Insperity Overview

Insperity offers three main tiers for businesses looking to outsource HR. They offer full-service outsourcing specifically for small businesses and a PEO option geared toward middle-market businesses. Their most comprehensive offering is their HCM (human capital management) solution which comes with their full HR tech suite.

Pricing information for Insperity’s HR outsourcing options is not currently available on their website. Businesses can reach out to the Insperity sales team to hear back about pricing for their business. Read our Insperity review to learn more about their service.

Pros of Insperity:
  • Full-service offering for small businesses not interested in a PEO
  • Solutions for medium-sized or larger businesses
  • Variety of HR tech options for recordkeeping, payroll and time tracking
Cons of Insperity:
  • Limited flexibility for plan features aside from the main three offerings
  • Limited advanced features outside of HR functions

What Is HR Outsourcing (HRO)?

Human resources outsourcing is the practice of delegating human resources tasks to an external service provider. This strategic move enables businesses to focus on their core operations.

Outsourcing human resources is particularly beneficial for small and medium businesses that may not have the resources or expertise to manage these tasks internally. By outsourcing, they gain access to specialized skills, advanced technology and best practices, often at a lower cost than maintaining an in-house HR department.

Commonly outsourced administrative tasks include:

  • Recruiting and hiring: Managing the entire recruitment process, from writing job descriptions to interviewing candidates to onboarding new hires
  • Payroll management: Handling employee salaries and tax deductions
  • Benefits administration: Administering health insurance, workers’ compensation and other employee benefits
  • Compliance and risk management: Ensuring employee handbooks, expense reimbursement policies and other documents and practices comply with all legal and regulatory requirements
  • Training and development: Developing employee training and performance programs

How Much Does It Cost To Outsource HR?

The cost of HR outsourcing can vary widely depending on several factors, including business size, needs and location. However, let’s look at some estimates to give you a general idea.

For small businesses with fewer than 50 employees, an HR outsourcing solution can cost about $500 to $1,500 per month. Medium-sized businesses can expect to pay $1,500 to $5,000 per month, and large organizations will pay even more.

Does Outsourcing HR Save Money?

Outsourcing HR can lead to cost savings. For instance, you can avoid paying for internal HR staff, which can add up with all of the salaries, benefits and trainings. You can also decrease the chances of having to pay monetary penalties for making compliance errors.

However, make sure to conduct a thorough cost-benefit analysis when you’re considering HR consulting. The nature of the services, the quality of the provider and other factors play a crucial role in determining actual savings.


Pros and Cons of HR Outsourcing Services

As you consider outsourcing strategic human resource management, weigh the advantages and disadvantages to make an informed decision.

Benefits of Outsourcing HR

Outsourcing HR operations offers several key advantages. Firstly, it provides access to expertise and technology that might be beyond the reach of some businesses, especially small ones who require small business hr services. This can lead to better compliance with ever-changing labor laws. It can also expand a company’s capabilities, allowing it to offer competitive benefits, comprehensive policies and more without the need for in-house HR specialists.

Another significant advantage is cost efficiency. Outsourcing firms can often provide HR services at a lower cost due to their specialization and volume of work. Lastly, it keeps businesses focused on their core goals and strategies. They no longer have to worry about HR tasks diverting their attention.

Drawbacks of Outsourcing HR

There are potential drawbacks to consider as well. One significant risk is choosing an inadequate service provider, which can lead to subpar service. There’s also a perceived loss of control, as outsourcing means entrusting an external organization with sensitive employee data and critical HR processes.


How To Choose an HR Outsourcing Company

Sifting through different HR outsourcing companies can be daunting. As you comb through the potential HR administration providers, it’s crucial to consider these key factors:

  • Services: Look for payroll processing, benefits administration, compliance support, employee training and/or other human resources functions you want help with.
  • Experience: Look for providers with a proven track record with businesses in your industry or of a similar size. Examine customer reviews and testimonials to gauge the provider’s customer service practices.
  • Cost: Price is important, but you shouldn’t just go with the cheapest option. Instead, think of it through the lens of value for money. What capabilities do you get for the cost? And how does that compare to other providers?
  • Security: As this provider is going to be handling sensitive data about your company and employees, it should follow stringent security and privacy practices.

How To Outsource HR

Outsourcing HR typically involves several stages:

  1. Needs assessment: Conduct a needs assessment to understand what HR functions you need to outsource and what you can manage in house.
  2. Provider evaluation: Compare different HR consulting providers based on the criteria mentioned in the previous section. 
  3. Transition planning: Once you’ve made a selection, create a plan for transitioning over. Think about how to integrate it with your business operations, such as what HR practices to update or get rid of and which employees to offer software training to.
  4. Implementation: This is where you actually roll out the plan you came up with in the previous step.
  5. Relationship management: Continuously evaluate the service and provider to ensure they meet your expectations and evolve with your needs.

Frequently Asked Questions

HR outsourcing typically includes payroll processing, benefits administration and compliance management. It may also cover training, recruiting and hiring.

An HR outsourcing provider should have a strong track record — both in the HR market in general and with your business’ industry and size. It should also help with basic HR functions, such as payroll and time tracking, and follow robust data security protocols.

If you are dissatisfied with the 3rd party human resources services, first address your concerns with the provider. If the services don’t improve, you may consider changing providers or managing certain HR functions in house. Depending on the provider and plan you choose, you may be committed for a certain amount of time or be able to cancel whenever you want.

An Administrative Services Organization (ASO) model handles basic HR tasks without co-employment, while a Professional Employer Organization (PEO) model involves co-employment and comprehensive HR management service. Business Process Outsourcing (BPO) is the most expensive and extensive HR outsourcing model that mostly large companies use.


Methodology

Choosing human resources (HR) software for your organization is an important decision. To help you with it, we at the MarketWatch Guides team have researched and reviewed 50 leading HR software companies, including Paycor, ADP, Workday, Gusto, ZipRecruiter and Clockify.  These providers help with some or all of the following HR disciplines:

  • Payroll
  • Time tracking and workforce management
  • Recruiting and job posting

We conducted a survey in 2024 of 200 professionals who were currently using HR software or had used HR software within the past year. We analyzed the results of this survey to determine the following rating criteria:

  • Features (25%)
  • Value and Pricing (25%)
  • User Experience (20%)
  • Customer Support (15%)
  • Reputation and Reviews (15%)

Visit the full HR methodology page for more details on our rating system.


About MarketWatch Guides Team

The MarketWatch Guides team provides reviews of technology products and services to help readers make educated purchasing decisions. Our editorial team consists of seasoned editors, researchers and writers who are experts in the topics they cover. In addition, while we may earn a commission on our articles, our research, featured brands and recommendations are independent of and distinct from any financial compensation.

If you have feedback or questions about this article, please email the MarketWatch Guides team at editors@marketwatchguides.com.

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