Our Top Picks for HR Outsourcing Services
- Best for Customization: Paychex
- Best for Integration: ADP TotalSource
- Best for HR Tech: Rippling
- Our Top Pick: TriNet
- Best for Comprehensive Services: Insperity
What Is HR Outsourcing (HRO)?
Human resources outsourcing is the practice of delegating human resources tasks to an external service provider. This strategic move enables businesses to focus on their core operations.
Outsourcing human resources is particularly beneficial for small and medium businesses that may not have the resources or expertise to manage these tasks internally. By outsourcing, they gain access to specialized skills, advanced technology and best practices, often at a lower cost than maintaining an in-house HR department.
Commonly outsourced administrative tasks include:
- Recruiting and hiring: Managing the entire recruitment process, from writing job descriptions to interviewing candidates to onboarding new hires
- Payroll management: Handling employee salaries and tax deductions
- Benefits administration: Administering health insurance, workers’ compensation and other employee benefits
- Compliance and risk management: Ensuring employee handbooks, expense reimbursement policies and other documents and practices comply with all legal and regulatory requirements
- Training and development: Developing employee training and performance programs
How Much Does It Cost To Outsource HR?
The cost of HR outsourcing can vary widely depending on several factors, including business size, needs and location. However, let’s look at some estimates to give you a general idea.
For small businesses with fewer than 50 employees, an HR outsourcing solution can cost about $500 to $1,500 per month. Medium-sized businesses can expect to pay $1,500 to $5,000 per month, and large organizations will pay even more.
Does Outsourcing HR Save Money?
Outsourcing HR can lead to cost savings. For instance, you can avoid paying for internal HR staff, which can add up with all of the salaries, benefits and trainings. You can also decrease the chances of having to pay monetary penalties for making compliance errors.
However, make sure to conduct a thorough cost-benefit analysis when you’re considering HR consulting. The nature of the services, the quality of the provider and other factors play a crucial role in determining actual savings.
Pros and Cons of HR Outsourcing Services
As you consider outsourcing strategic human resource management, weigh the advantages and disadvantages to make an informed decision.
Benefits of Outsourcing HR
Outsourcing HR operations offers several key advantages. Firstly, it provides access to expertise and technology that might be beyond the reach of some businesses, especially small ones who require small business hr services. This can lead to better compliance with ever-changing labor laws. It can also expand a company’s capabilities, allowing it to offer competitive benefits, comprehensive policies and more without the need for in-house HR specialists.
Another significant advantage is cost efficiency. Outsourcing firms can often provide HR services at a lower cost due to their specialization and volume of work. Lastly, it keeps businesses focused on their core goals and strategies. They no longer have to worry about HR tasks diverting their attention.
Drawbacks of Outsourcing HR
There are potential drawbacks to consider as well. One significant risk is choosing an inadequate service provider, which can lead to subpar service. There’s also a perceived loss of control, as outsourcing means entrusting an external organization with sensitive employee data and critical HR processes.
How To Choose an HR Outsourcing Company
Sifting through different HR outsourcing companies can be daunting. As you comb through the potential HR administration providers, it’s crucial to consider these key factors:
- Services: Look for payroll processing, benefits administration, compliance support, employee training and/or other human resources functions you want help with.
- Experience: Look for providers with a proven track record with businesses in your industry or of a similar size. Examine customer reviews and testimonials to gauge the provider’s customer service practices.
- Cost: Price is important, but you shouldn’t just go with the cheapest option. Instead, think of it through the lens of value for money. What capabilities do you get for the cost? And how does that compare to other providers?
- Security: As this provider is going to be handling sensitive data about your company and employees, it should follow stringent security and privacy practices.
How To Outsource HR
Outsourcing HR typically involves several stages:
- Needs assessment: Conduct a needs assessment to understand what HR functions you need to outsource and what you can manage in house.
- Provider evaluation: Compare different HR consulting providers based on the criteria mentioned in the previous section.
- Transition planning: Once you’ve made a selection, create a plan for transitioning over. Think about how to integrate it with your business operations, such as what HR practices to update or get rid of and which employees to offer software training to.
- Implementation: This is where you actually roll out the plan you came up with in the previous step.
- Relationship management: Continuously evaluate the service and provider to ensure they meet your expectations and evolve with your needs.
Frequently Asked Questions
HR outsourcing typically includes payroll processing, benefits administration and compliance management. It may also cover training, recruiting and hiring.
An HR outsourcing provider should have a strong track record — both in the HR market in general and with your business’ industry and size. It should also help with basic HR functions, such as payroll and time tracking, and follow robust data security protocols.
If you are dissatisfied with the 3rd party human resources services, first address your concerns with the provider. If the services don’t improve, you may consider changing providers or managing certain HR functions in house. Depending on the provider and plan you choose, you may be committed for a certain amount of time or be able to cancel whenever you want.
An Administrative Services Organization (ASO) model handles basic HR tasks without co-employment, while a Professional Employer Organization (PEO) model involves co-employment and comprehensive HR management service. Business Process Outsourcing (BPO) is the most expensive and extensive HR outsourcing model that mostly large companies use.
Methodology
Choosing human resources (HR) software for your organization is an important decision. To help you with it, we at the MarketWatch Guides team have researched and reviewed 50 leading HR software companies, including Paycor, ADP, Workday, Gusto, ZipRecruiter and Clockify. These providers help with some or all of the following HR disciplines:
- Payroll
- Time tracking and workforce management
- Recruiting and job posting
We conducted a survey in 2024 of 200 professionals who were currently using HR software or had used HR software within the past year. We analyzed the results of this survey to determine the following rating criteria:
- Features (25%)
- Value and Pricing (25%)
- User Experience (20%)
- Customer Support (15%)
- Reputation and Reviews (15%)
Visit the full HR methodology page for more details on our rating system.
About MarketWatch Guides Team
The MarketWatch Guides team provides reviews of technology products and services to help readers make educated purchasing decisions. Our editorial team consists of seasoned editors, researchers and writers who are experts in the topics they cover. In addition, while we may earn a commission on our articles, our research, featured brands and recommendations are independent of and distinct from any financial compensation.
If you have feedback or questions about this article, please email the MarketWatch Guides team at editors@marketwatchguides.