Travelers auto insurance earns a 9.5 out of 10.0 rating and a recognition as the “Best for Most Drivers” for its flexible coverage and add-ons for drivers.
Discover if you are overpaying for car insurance below.
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Travelers auto insurance earns a 9.5 out of 10.0 rating and a recognition as the “Best for Most Drivers” for its flexible coverage and add-ons for drivers.
Discover if you are overpaying for car insurance below.
Key Takeaways:
Travelers was founded in 1864 and is one of the largest property and casualty insurance companies in the United States, offering a range of coverage options in 49 states and Washington, D.C. The company has a fair number of discounts, plus a safe driving app that can help motorists save money.
In this article, we at the MarketWatch Guides team look at Travelers insurance reviews from customers, available discounts and coverage options to help you decide if you should get home and car insurance from the company. We recommend getting quotes from several of the industry’s best car insurance and cheapest car insurance companies before making a decision.
Learn more about our methodology and editorial guidelines.
Our team rates Travelers auto insurance a 9.5 out of 10 and names it Best for Most Drivers. The company is our top pick for vehicle coverage and comes with perks like affordable rates, flexible coverage options and plenty of discounts and add-ons.
Here are the pros and cons of purchasing insurance through Travelers:
Our score was aggregated from five key performance areas including industry standing, availability, coverage, cost and customer experience. You can see the breakdown of each of these scores in the table below:
*Ratings are determined by our editorial review team. Learn more about our scoring methodology below.
Travelers insurance is our top pick for plan options, affordable coverage and good customer service. Regardless of what coverage you choose, you’ll most likely find what you need for a reasonable price.
Below are ratings for Travelers from reputable rating agencies:
Below you can compare Travelers to other major insurance providers:
Comparison | Travelers Insurance Rating vs. Competitors | The Bottom Line |
Travelers vs. Progressive | 9.5 vs. 9.0 | Overall, Travelers is a more affordable option for coverage than Progressive. |
Travelers vs. State Farm | 9.5 vs. 9.4 | While State Farm has better customer service, Travelers has more coverage options and lower costs. |
Travelers vs. Liberty Mutual | 9.5 vs. 9.0 | Liberty Mutual has less availability across the U.S., making Travelers the better option for most. |
Travelers vs. Allstate | 9.5 vs. 8.8 | In all facets of cost, coverage, and customer service, Travelers is a better option than Allstate. |
Travelers vs. Nationwide | 9.5 vs. 9.1 | Nationwide has a worse standing in the industry overall compared to Travelers. |
Travelers vs. USAA | 9.5 vs. 9.2 | If you’re a military member, USAA is the best option. If not, Travelers is your best bet. |
Travelers vs. Farmers | 9.5 vs. 8.6 | Travelers is the superior option to Farmers regardless of the level of coverage you choose. |
Travelers vs. Geico | 9.5 vs. 9.1 | Geico has comparable pricing, but Travelers offers more add-ons. |
Travelers vs. American Family | 9.5 vs. 9.1 | Travelers is more available and has a better industry standing than American Family. |
For research, we base our average rates on the profile of an unmarried 35-year-old with a clean driving record, good credit history and a 2022 Toyota Camry. The national average for a year of full coverage insurance is $2,008. In general, Travelers auto insurance pricing is slightly cheaper than average, and compared to its competitors. Our rate estimates show that the average cost of a full coverage policy from Travelers is $1,595 per year or $133 per month.
Travelers is among the more affordable providers out there with rates 20% lower than the national average for full coverage, according to our rate averages. While minimum liability coverage is typically closer to the average, you can find particularly low rates for comprehensive plans. We also found them to be the second cheapest insurance company out of the 130 we reviewed.
We found full coverage rates from Travelers are cheaper than the national average. Below you’ll find its average pricing in comparison to major competitors:
Provider | Average Monthly Cost | Average Annual Cost |
Nationwide | $119 | $1,433 |
Erie Insurance | $122 | $1,458 |
USAA | $126 | $1,512 |
Travelers | $133 | $1,595 |
Geico | $133 | $1,596 |
Auto-Owners Insurance | $135 | $1,619 |
State Farm | $138 | $1,657 |
Progressive | $169 | $2,030 |
Allstate | $216 | $2,598 |
Farmers | $264 | $3,169 |
Read more: Cheapest comprehensive car insurance
Minimum liability coverage from Travelers is 2% more expensive than average rates. See its rates in comparison to major competitors:
Provider | Average Monthly Cost | Average Annual Cost |
Auto-Owners Insurance | $30 | $358 |
USAA | $32 | $387 |
Erie Insurance | $33 | $390 |
Geico | $38 | $461 |
State Farm | $44 | $523 |
Nationwide | $44 | $531 |
Travelers | $54 | $648 |
Progressive | $58 | $697 |
Allstate | $71 | $854 |
Farmers | $96 | $1,153 |
Read more: Cheap liability-only car insurance
In the sections below, you can compare car insurance quotes for average pricing by age and driving record. The price you pay for car insurance depends on various factors, and the Travelers rates you receive may not reflect the estimates below.
Auto insurance for teens from Travelers is cheaper than the national average of $7,581 for 16-year-olds. Below you can compare pricing for the ages of 16 to 19:
* Rates are from 2022 data.
For young adults, Travelers has 18% cheaper rates on average in comparison to competitors. Here are average rates for 21 and 25 year olds:
* Rates are from 2022 data.
If you’re between the ages of 35-55, you can expect rates to be 27% lower than average for coverage. See average rates for these age groups:
Age | Average Monthly Cost | Average Annual Cost |
35 | $133 | $1,595 |
45 | $123 | $1,475 |
55 | $112 | $1,346 |
You can get some of the best vehicle insurance for seniors at Travelers with average costs that are 10% lower than national rates. Below, you can compare costs:
Age | Average Monthly Cost | Average Annual Cost |
65* | $122 | $1,465 |
75* | $146 | $1,754 |
* Rates are from 2022 data.
If you’re purchasing vehicle insurance with bad credit from Travelers, expect rates to be 21% lower than average. It’s also cheaper than the national average if you’ve been in an accident or had a DUI or DWI. Here are a few more Travelers cost estimates that apply to different driver profiles:
Driver Profile | Average Monthly Cost | Average Annual Cost |
Good credit and driving history | $133 | $1,595 |
Poor credit | $252 | $3,019 |
One recent accident | $176 | $2,110 |
DUI conviction | $185 | $2,218 |
Even though Travelers is already affordable, there are discounts that can help you save even more on car insurance premiums. The number of available Travelers insurance discounts is comparable to what you’ll find with other top insurers. Below is a list of the auto insurance discount offerings by Travelers Insurance:
Travelers Discount | Discount Description |
Multi-policy | You can get a discount if you bundle your Travelers auto coverage with other insurance. |
Multi-car | If you insure multiple cars on the same policy, you can lower your rates. |
Home ownership | If you own your own home, regardless of where it’s insured, you can save on auto insurance. |
Safe driver | If your household doesn’t have any claims in three to five years, you can get a discount on your auto policy. |
Continuous insurance | You may be eligible for a discount if you’ve held a Travelers insurance policy with no gaps in coverage. |
Hybrid/electric car | If you own or lease an alternative fuel vehicle, you can save on Travelers auto insurance. |
New car | You may qualify for savings if you purchase a car that’s three model years old or less. |
Payment choice | If you pay in full, opt to go paperless or set up automatic payments, you can receive a discount. |
Early quote | If you get a quote from Travelers before your current policy expires, you may be eligible for a discount if you switch. |
Good student | High school and college students who maintain at least a B average can save money on coverage. |
Student away at school | If you have a student in school at least 100 miles away that doesn’t drive, you can get a discount. |
Driver training | Drivers who complete an approved driver’s education class can qualify for a discount. |
IntelliDrive is Travelers’ telematics insurance program, or usage-based program. It’s a mobile app that evaluates your driving habits, like the time of day you drive, your speed, acceleration and braking and how much you interact with your phone behind the wheel. Good drivers can earn a discount of up to 30%, but if you display riskier driving habits, your premium can increase.
The IntelliDrive program isn’t available in the following states:
You can receive Travelers insurance quotes either on its website or through a local agent at 1-866-603-4909. You’ll be required to enter personal information such as your birth date or location, vehicle details (make,model, mileage) and the coverage level you want. From there you’ll be given a set quote and can immediately choose to get coverage and apply discounts.
You can get the standard types of car insurance through Travelers:
Each state sets its own minimum requirements for auto insurance, so you may not need the same coverage as your friends and relatives in a different area of the country. Beyond meeting minimum coverage limits, it’s smart to get collision and comprehensive insurance to further protect your finances in the event of an accident.
The company also offers additional coverage and other insurance products you can add onto your auto policy:
You can file a claim with Travelers over the phone, on the company website or through its mobile app. A claim professional will then contact you and walk you through the process. You can easily track the status of your claim by creating a MyTravelers account on the Travelers website.
Travelers can assess the damage to your vehicle through its network of trusted repair facilities or via virtual inspection. Once your car has been repaired and you’ve paid your insurance deductible, Travelers will pay you or your loan or lease company.
Read more: How to file vehicle insurance claims
In August 2022, we surveyed 6,923 customers of major insurance companies. Through this research, we found that Travelers ranked fifth out of 15 companies for overall satisfaction. Customers reported that they enjoyed the shopping experience and usability on its website. Below is a summary of our results.
Of the 6,923 respondents, 1.5% (or 105) had a Travelers auto insurance policy. These respondents rated Travelers a score of 4.2 out of 5 in terms of overall customer satisfaction.
Here’s a look at how survey respondents rated Travelers insurance customer service in five major segments: affordability, discounts, coverage, shopping and website experience.
Ratings Category | Score (Out of 5) |
Affordability | 3.8 |
Discounts | 3.7 |
Coverage | 3.9 |
Shopping | 4 |
Website | 4 |
Travelers has an A rating from the Better Business Bureau (BBB). But out of 230 customer reviews on the website, Travelers averaged a score of 1 out of 5 stars. While this may seem alarming, this website is generally used for customer complaints, and the company has responded to more complaints than reviews in the past 12 months. It’s also a small sample size in comparison to its larger clientele.
Our team reached out to Travelers about its negative reviews and scores, but received no response.
Overall, reviews on Reddit for the company are extremely positive and people praise its great customer service, large array of discounts and great claims services. They also say Travelers’ prices are lower than those of competitors like Allstate and Progressive. Negative reviews from Reddit users say that certain vehicles can’t take advantage of lower rates, and some report having customer service issues when getting a policy from the company directly.
Those who use the Travelers insurance app rate it highly. On the App Store, the Travelers Mobile application averaged a score of 4.7 out 5 stars with 65,000 reviews. On Google Play, the score was lower at 3.5 out of 5 from around 1,420 reviews. Many praise the app for its ease of use and convenient profile management while others report a lack of up-to-date information (mostly on the Google Play app version).
While Travelers offers plenty of coverage options, the company tends to be on the expensive side compared to other providers. You’ll likely find the best home insurance for you elsewhere. We recommend comparing homeowners policy quotes to find a great deal.
Based on our analysis of average home insurance costs, we found a homeowners policy from Travelers can cost anywhere from $1,856 to $3,941 or an average of $2,661. This is more expensive than the industry average of $2,417. However, pricing for homeowners policies can differ based on location, square footage, home age, credit score and more.
Below are the discounts that Travelers offers to help customers save on home insurance:
Travelers Home Insurance Discount | Details |
Multi-policy | Get a discount of up to 12% for bundling your home insurance policy with a Travelers auto insurance policy and three other policies. |
Home buyer | Get a discount if you purchased your home within 12 months of the policy effective date. |
Loss-free | Receive a discount if you haven’t experienced a loss within a specified period. |
Protective device | Save by having protective devices in your home, such as smoke detectors, interior sprinkler systems or a home security system. |
Green home | Get up to 5% off your policy if your home is a certified “green home” by the Leadership in Energy and Environmental Design (LEED) organization. |
Most homeowners insurance policies cover the cost of losses to your home and personal property resulting from severe weather incidents or theft and vandalism.
Travelers offers the following standard types of home insurance coverage:
The company also has options for condo insurance with similar coverages to those mentioned above.
Read more: What do home insurance policies cover?
Travelers also provides the following add-on home insurance coverage options:
Coverage Add-on | Plan Details |
Special personal property coverage | This provides broader protection for your possessions in the event of a covered loss. |
Contents replacement cost coverage | This helps cover personal property losses based on their replacement cost at the time of loss with no deduction or depreciation. |
Additional replacement cost protection coverage | If dwelling coverage isn’t enough to repair or rebuild your house after a loss, this add-on provides extra coverage. |
Jewelry and valuable items coverage | This coverage provides extra protection and higher limits for valuables including jewelry and silverware. |
Personal articles floater | This add-on policy is available if you need more coverage for specific valuables. |
Water backup and sump pump discharge or overflow coverage | This add-on option covers a loss if water backs up from a sewer or drain within your home or if water discharges or overflows from your sump pump. |
Identity fraud coverage | If you’re a victim of identity fraud, Travelers will reimburse you up to $25,000. |
Green home coverage | After a covered loss, Travelers provides additional protection that can help cover the cost to repair, replace or rebuild with green materials. |
Read more: Tips for buying home insurance
Travelers home insurance is pretty standard for the industry, and while the company does offer plenty of add-on options, its policies are expensive compared to other companies. We recommend comparing as many homeowners insurance quotes as possible from multiple companies.
Start comparing our top picks in our comprehensive reviews:
Travelers offers standard coverages for renters insurance which include personal property, personal liability and medical payments. However, it also offers the additional benefit of coverage for damages caused by work done to a rental property. You can also get add-ons for valuable items and content replacements.
Based on quotes we received from Travelers, renters insurance from the company costs around $23.44 per month on average. This is well over the national monthly average of $15. It isn’t one of the cheapest renters insurance providers in our analysis, but your quote can vary widely depending on the coverage level you choose, your credit score, deductible and more.
We rated Travelers renters insurance a 4.15 out of 5 stars for its great add-on coverage options and customer claims satisfaction. While it’s slightly more expensive than average, your rate may vary. In your search for the best renters insurance, we recommend comparing as many quotes as possible.
Below you can compare our top picks through our reviews:
In addition to the coverage plans mentioned, Travelers also has plans for the following:
Travelers does not offer motorcycle insurance directly and instead does so through an affiliate provider named Dairyland. Coverages include collision, comprehensive and liability insurance. You can also purchase add-on options for rental reimbursement, replacement vehicles, roadside assistance and special equipment.
Dairyland is one of our picks for cheap motorcycle insurance coverage, but we recommend comparing multiple quotes before making a decision. Below you’ll find additional company reviews to help in your search:
Travelers offers boat and yacht insurance to cover damages incurred while on the waves and to persons on board your vessel. You’ll also receive medical payment coverages and towing cost reimbursement with your policy. We recommend comparing boat insurance prices to get the best deal for your marine vehicle.
Check out some of our best boat insurance and cheapest boat insurance picks:
As part of Travelers’ homeowners sector, you can purchase RV insurance for your motorhome. While details are not provided expressly on its website, it does offer standard coverage for all types of motorhomes. However, you’ll have to compare RV insurance costs online in order to get a better read for what a policy may cost.
If you’re looking for some of the best and cheapest RV insurance policies out there, begin your search with these providers:
Travelers offers travel insurance through Travel Insured International. Two types of travel coverage are available for multi-trip and single-trip policies:
Travel Policy | Type of Policy | Coverage Details |
Worldwide Trip Protector | Single-Trip | This includes trip delays, cancellation/interruption, accident/sickness and up to $1 million in medical evacuation coverage. |
Annual Multi-Trip Protector | Multi-Trip | This covers accident/sickness, trip delay and medical evacuation up to $400,000 dollars or two occurrences for one year of unlimited trips. |
With either plan, you can purchase add-ons for travel inconvenience and cancellations for any reason. Travel Insured International isn’t one of our top picks for the best or cheapest travel insurance offerings out there, but we recommend comparing quotes from multiple providers to get the best deal possible.
Below we’ve provided some of our top picks to help you get started:
Travelers offers pet insurance policies with no network restrictions, examinations or upper age limits (dogs eight months and older). Plans are customizable and come with a discount of 10% if you insure multiple pets or are a current Travelers policyholder. While it’s not one of our picks for the best or cheapest pet insurance companies, we believe it’s a good idea to get a quote from them and multiple other companies.
You can start comparing our top picks below:
To protect your home or condo from environmental flood damages, Travelers offers flood insurance plans through its partner, Neptune Flood. You can also get add-on coverages for unattached structures, basement items, pool repair and temporary living expenses.
Read more: Do you need flood insurance?
Travelers offers landlord insurance for those who own rental properties containing one to four units. Coverages are basically the same as renters insurance, but include liabilities and damage that affect the owner of the property.
To make sure your big day goes perfectly, Travelers offers wedding and special event insurance. Many venues require wedding insurance, and plans can cover alcohol-related incidents, gifts, jewelry, cancellation, attire and other liability damages. You can even get travel expenses covered if you’re using transportation provided by a venue.
Travelers umbrella insurance options can give you extra liability protections past your home and auto plans or other policies. It also provides additional protections for libel, slander, legal defense costs and other incidents outside the U.S.
Travelers offers insurance policies including coverage for liability, property, workers compensation, commercial vehicles and more. It also provides services to help lower the risk of accidents within your company and conduct audits. If you’re a business looking for coverage, you can check out the many options available on its website.
Travelers auto insurance earns a 9.5 out of 10 stars and the name Best for Most Drivers in 2024. The company offers great customer service, affordable costs and plenty of coverage options. While it’s our top pick for car insurance, we recommend comparing multiple options and getting quotes before deciding on a provider.
Below are frequently asked questions about Travelers auto insurance.
Yes, Travelers is a reliable insurance company for both auto and home insurance. The company offers several home and car insurance options that are on par with national average costs, according to our research. The insurer also holds an A rating from the BBB and an A++ financial strength rating from AM Best.
Travelers’ A++ financial strength score indicates the company’s ability to reliably pay out claims. Our August 2022 survey, Travelers policyholders expressed satisfaction with the outcome of their claims. However, Travelers insurance reviews about the claims process are mixed, and the company received a below-average score in the 2023 J.D. Power Auto Insurance Study.
We’ve reviewed dozens of car insurance companies, considering factors such as cost, insurance options, customer reviews, industry reputation and availability. Based on our research, our top insurance companies are Travelers, State Farm, Erie Insurance, USAA and Nationwide.
Yes, Travelers is a good homeowners insurance company that offers a wide range of coverage options. It’s a reliable insurer that has been around for a long time and has strong financials, as indicated by its A++ AM Best rating.
Generally speaking, State Farm auto insurance rates tend to be cheaper than Travelers insurance. However, your rates will depend on many factors, including your age, your vehicle and the discounts you qualify for. The only way to know for sure is to compare quotes from both State Farm and Travelers.
Travelers is an insurance company that has been in the industry of property and casualty coverage for over 170 years. The company has 30,000 employees and 13,500 independent agents that are ready to assist you with your insurance needs.
Most insurance policies are expensive due to a rise in risky driving statistics, which increases the costs for insurers. Even with this in mind, Travelers still offers some of the cheapest policies for full coverage auto insurance and is below the national average for minimum coverage.
Because it’s a publicly traded company, the shareholders actually own the company, and they currently own over 25% of the organization.
To cancel any Travelers insurance policy, you must call 1-800-842-5075, mail out to an office near you, or go to a location in person. All you’ll need is some basic personal information, your policy number and the date you want coverage to end.
A Travelers customer service agent can be reached at 1 (800) 842-5075.
Travelers used to offer life insurance, however it stopped after its subsidiary Travelers Life and Annuity was bought out by MetLife in 2005. If you’re looking for coverage you should check out some of our best life insurance companies and cheapest life insurance companies.
No, Travelers does not currently offer health insurance policies for individuals. If you’re looking for a supplemental insurance, health or life insurance business policy you can purchase one online or through an agent.
Travelers isn’t owned by Geico and is a separate company. However, you may see that Geico offers policies from other companies like Travelers since it’s a broker.
You can either get an insurance policy online, visit a local agent or call an agent to purchase coverage. Make sure you’re ready with basic personal information, your vehicle details (make,model, mileage) and the coverage level you want. A customer service representative or agent can also assist you with the process.
Travelers insurance was founded in 1864 by the Hartford businessman James G. Batterson.
Travelers insurance headquarters is at 485 Lexington Ave., 8th Floor, New York, N.Y. 10017. It has another main office at 1 Tower Square, Hartford, Conn. 06183.
The dog is named Chopper and he’s a mixed breed, but closely related to a Berger Picard.
Because consumers rely on us to provide objective and accurate information, we created a comprehensive rating system to formulate our rankings of the best car insurance companies. We collected data on dozens of auto insurance providers to grade the companies on a wide range of ranking factors. The end result was an overall rating for each provider, with the insurers that scored the most points topping the list.
Here are the factors our ratings take into account:
Customer experience: This score is based on volume of complaints reported by the NAIC and customer satisfaction ratings reported by J.D. Power. We also considered the responsiveness, friendliness and helpfulness of each insurance company’s customer service team based on our own shopper analysis.
If you have feedback or questions about this article, please email the MarketWatch Guides team at editors@marketwatchguides.