NBC 5 Responds helps Fort Worth mom with pre-paid funeral plans
A North Texas mom pre-purchased her memorial package through Laurel Land Funeral Home and paid in full only to be told it was no longer available.
The Latest
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NBC 5 Responds to North Texas family's vacation ticket troubles
A North Texas family planned a vacation for months, but the whole thing was nearly grounded right before takeoff.
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Thinking of getting a generator? North Texas families share what works for them
If recent storms have you thinking about emergency backup power for your home, there are a lot of options to consider beyond extension cords plugged into a portable generator outside.
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Smartphone trade-in and return tips
The NBC 5 Responds team shows how consumers can avoid trade-in trouble.
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Donating to tornado relief? Here's how to vet a charity
People impacted by the deadly weather in North Texas face a steep recovery. If you want to help, read on for simple steps to help ensure your donation gets to neighbors who need it.
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North Texas storms: Who can apply for FEMA help and how to get started
FEMA may help with expenses like temporary housing and emergency home repairs. Some people may also qualify for help with medical or funeral costs.
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How to manage cleanup and insurance questions after storms
Cleaning up after a storm? Here’s what you need to know about tree damage insurance claims.
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How consumers can navigate insurance claims after storms
Facing significant damage, consumers may need help covering the basics like temporary housing, food and clothing.
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How to shop certain appliances, water conservation products tax-free
The Texas Water-Efficient Products Sales Tax Holiday runs Saturday, May 25 through Memorial Day on Monday, May 27.
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‘There's no money on it': What's behind vanishing gift card balances
If you’re picking out a gift card to give, law enforcement warns consumers to be aware of a scheme targeting card balances. Police from Plano, Texas to Sacramento, California tell NBC 5 Responds law enforcement seized thousands of gift cards in gift card draining investigations.
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How to complain effectively over consumer concerns
Keep reading for strategies experts recommend for consumers seeking results.
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NBC 5 Responds helps a homebuyer whose down payment was electronically stolen
NBC 5 Responds helps a homebuyer get her money back after responding to an email about a wire transfer that was actually from a scammer not her loan officer.
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How to handle tree damage claims after a storm
During a recent spring thunderstorm in North Texas, Audrey Day heard a crash outside her home. She looked out to see a tree on top of her car and a neighbor’s pickup in the condominium complex parking lot.
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How to prepare for a property tax protest
Read on for expert information on the evidence to collect and the common mistakes to avoid if you plan to protest your property taxes.
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Do you have an unclaimed IRS refund? Here's how to find it before the May 17 deadline
The IRS estimates Texans have $107 million in unclaimed federal income tax refunds for the 2020 tax year and the deadline is fast-approaching.
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North Texas car buyer scammed with VIN fraud after finding a used car on social media
A North Texas car buyer said he thought he did enough research after finding a used car on social media.
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How to assess whether you have the coverage you need in severe weather
The NBC 5 Responds team has helped consumers navigate more than a few storms. Read on for what to know before, during and after damaging weather.
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Voters asked to weigh in on appraisal district board of directors
As North Texas property owners watch their mail for property tax appraisal notices, some also have the chance to vote on new bosses for local appraisal review boards on May 4.
