If you placed a delivery order on the Panera app or website, you could be eligible for money or food vouchers as part of a class action settlement.
The agreement was reached to settle allegations about three different lawsuits that accused the company’s “representation of its delivery fees and menu prices” between Oct. 1, 2020 and Aug. 31, 2021 of being “false or misleading,” the settlement website said.
The settlement website said Panera denied the alleged practice but agreed to the settlement to avoid the costs associated with the lawsuits.
Panera did not respond to requests for comment.
The deadline to join the settlement is June 10.
Eligible consumers should have received an email that included a code to sign up for the settlement. You can use that code to sign up online. If you did not receive the code, you can download a claim form on the settlement website, then print it and mail it in.
You can also call (833) 462-4684 with questions.
Eligible consumers have two choices. They can select to receive two vouchers for one free item from Panera’s “Soups & Mac” menu — Panera has agreed to provide up to $2 million worth of vouchers — or they can choose to receive up to $12 cash after the payment of attorney’s fees and expenses.
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Stories by Karin Price Mueller
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Karin Price Mueller may be reached at [email protected]. Follow her on X at @KPMueller.