Court, Municipal, and License Clerks
Perform clerical duties for courts of law, municipalities, or governmental licensing agencies and bureaus. May prepare docket of cases to be called; secure information for judges and court; prepare draft agendas or bylaws for town or city council; answer official correspondence; keep fiscal records and accounts; issue licenses or permits; and record data, administer tests, or collect fees.
Sample of reported job titles:
City Clerk, City Recorder, Court Clerk, License Clerk, License Specialist, Motor Vehicle Field Representative (MVFR), Motor Vehicle Licensing Clerk, Municipal Clerk, Permits Specialist, Town Clerk
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Tasks
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Evaluate information on applications to verify completeness and accuracy and to determine whether applicants are qualified to obtain desired licenses.
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Perform administrative tasks, such as answering telephone calls, filing court documents, or maintaining office supplies or equipment.
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Verify the authenticity of documents, such as foreign identification or immigration documents.
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Record and edit the minutes of meetings and distribute to appropriate officials or staff members.
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Question applicants to obtain required information, such as name, address, or age, and record data on prescribed forms.
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Issue public notification of all official activities or meetings.
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Record and maintain all vital and fiscal records and accounts.
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Record case dispositions, court orders, or arrangements made for payment of court fees.
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Answer questions or provide advice to the public regarding licensing policies, procedures, or regulations.
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Prepare meeting agendas or packets of related information.
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Examine legal documents submitted to courts for adherence to laws or court procedures.
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Prepare ordinances, resolutions, or proclamations so that they can be executed, recorded, archived, or distributed.
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Answer inquiries from the general public regarding judicial procedures, court appearances, trial dates, adjournments, outstanding warrants, summonses, subpoenas, witness fees, or payment of fines.
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Code information on license applications for entry into computers.
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Prepare documents recording the outcomes of court proceedings.
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Perform budgeting duties, such as assisting in budget preparation, expenditure review, or budget administration.
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Prepare and issue orders of the court, such as probation orders, release documentation, sentencing information, or summonses.
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Perform record checks on past or current licensees, as required by investigations.
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Perform general office duties, such as taking or transcribing dictation, typing or proofreading correspondence, distributing or filing official forms, or scheduling appointments.
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Instruct parties about timing of court appearances.
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Respond to requests for information from the public, other municipalities, state officials, or state and federal legislative offices.
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Coordinate or maintain office tracking systems for correspondence or follow-up actions.
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Train other workers or coordinate their work, as necessary.
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Research information in the municipal archives upon request of public officials or private citizens.
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Perform contract administration duties, assisting with bid openings or the awarding of contracts.
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Participate in the administration of municipal elections, such as preparation or distribution of ballots, appointment or training of election officers, or tabulation or certification of results.
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Search files and contact witnesses, attorneys, or litigants to obtain information for the court.
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Issue various permits and licenses, such as marriage, fishing, hunting, and dog licenses, and collect appropriate fees.
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Plan or direct the maintenance, filing, safekeeping, or computerization of all municipal documents.
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Prepare dockets or calendars of cases to be called.
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Technology Skills
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Calendar and scheduling software — Work scheduling software
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Data base reporting software — Data Technologies Summit
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Data base user interface and query software — Abilis CORIS Offender Management System; IBM Judicial Enforcement Management System JEMS; Microsoft Access
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Document management software — Adobe Acrobat
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Electronic mail software — Email software; IBM Notes; Microsoft Outlook
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Information retrieval or search software — LexisNexis; Thomson Reuters Westlaw
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Office suite software — Corel WordPerfect Office Suite; Microsoft Office software
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Presentation software — Microsoft PowerPoint
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Project management software — Syscon Court Clerk
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Spreadsheet software — Microsoft Excel
![In-Demand Hot technology](/https/www.onetonline.org/shared/image/logos/hot_demand.svg)
; Spreadsheet applications
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Video conferencing software — Zoom
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Word processing software — Microsoft Word
Hot Technologies are requirements most frequently included across all employer job postings.
In Demand skills are frequently included in employer job postings for this occupation.
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Work Activities
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Working with Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
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Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
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Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
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Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
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Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
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Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
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Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
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Communicating with People Outside the Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
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Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
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Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
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Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
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Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
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Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
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Monitoring Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
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Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
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Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
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Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
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Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
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Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.
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Detailed Work Activities
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Answer telephones to direct calls or provide information.
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Maintain office equipment in proper operating condition.
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Verify accuracy of financial or transactional data.
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Examine documents to verify adherence to requirements.
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Interview employees, customers, or others to collect information.
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Distribute materials to employees or customers.
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Prepare documentation for contracts, transactions, or regulatory compliance.
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Record information from meetings or other formal proceedings.
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Explain regulations, policies, or procedures.
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Maintain financial or account records.
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Prepare informational or reference materials.
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Record information about legal matters.
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Coordinate operational activities.
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Analyze financial information.
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Code data or other information.
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Search files, databases or reference materials to obtain needed information.
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Issue documentation or identification to customers or employees.
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Proofread documents, records, or other files to ensure accuracy.
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Communicate with government agencies.
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Provide information to the general public.
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Perform administrative or clerical tasks.
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Collect deposits, payments or fees.
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Coordinate legal schedules or activities.
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Issue certificates or licenses.
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Manage clerical or administrative activities.
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Work Context
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Telephone — 89% responded “Every day.”
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Contact With Others — 82% responded “Constant contact with others.”
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Face-to-Face Discussions — 83% responded “Every day.”
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Electronic Mail — 85% responded “Every day.”
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Deal With External Customers — 62% responded “Extremely important.”
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Importance of Being Exact or Accurate — 57% responded “Extremely important.”
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Importance of Repeating Same Tasks — 55% responded “Extremely important.”
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Letters and Memos — 55% responded “Every day.”
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Spend Time Sitting — 46% responded “Continually or almost continually.”
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Indoors, Environmentally Controlled — 80% responded “Every day.”
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Structured versus Unstructured Work — 42% responded “Some freedom.”
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Work With Work Group or Team — 54% responded “Extremely important.”
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Time Pressure — 46% responded “Every day.”
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Deal With Unpleasant or Angry People — 51% responded “Once a week or more but not every day.”
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Freedom to Make Decisions — 45% responded “Some freedom.”
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Frequency of Decision Making — 45% responded “Every day.”
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Spend Time Making Repetitive Motions — 37% responded “Continually or almost continually.”
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Impact of Decisions on Co-workers or Company Results — 45% responded “Important results.”
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Coordinate or Lead Others — 28% responded “Very important.”
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Physical Proximity — 45% responded “Slightly close (e.g., shared office).”
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Frequency of Conflict Situations — 29% responded “Once a week or more but not every day.”
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Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — 38% responded “Never.”
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Job Zone
- Title
- Job Zone Two: Some Preparation Needed
- Education
- These occupations usually require a high school diploma.
- Related Experience
- Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
- Job Training
- Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
- Job Zone Examples
- These occupations often involve using your knowledge and skills to help others. Examples include orderlies, counter and rental clerks, customer service representatives, security guards, upholsterers, tellers, and dental laboratory technicians.
- SVP Range
- (4.0 to < 6.0)
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Training & Credentials
- State training
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- Local training
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- Certifications
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- State licenses
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Apprenticeship Opportunities
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Skills
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Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
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Speaking — Talking to others to convey information effectively.
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Reading Comprehension — Understanding written sentences and paragraphs in work-related documents.
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Writing — Communicating effectively in writing as appropriate for the needs of the audience.
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Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
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Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
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Service Orientation — Actively looking for ways to help people.
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Time Management — Managing one's own time and the time of others.
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Coordination — Adjusting actions in relation to others' actions.
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Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
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Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
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Knowledge
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Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
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Administrative — Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
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Law and Government — Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
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English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
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Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
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Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
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Education
How much education does a new hire need to perform a job in this occupation? Respondents said:
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Abilities
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Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
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Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
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Near Vision — The ability to see details at close range (within a few feet of the observer).
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Speech Recognition — The ability to identify and understand the speech of another person.
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Written Comprehension — The ability to read and understand information and ideas presented in writing.
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Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
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Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
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Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
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Speech Clarity — The ability to speak clearly so others can understand you.
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Written Expression — The ability to communicate information and ideas in writing so others will understand.
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Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
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Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways.
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Interests
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Conventional — Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.
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Enterprising — Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.
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Social — Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.
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Work Values
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Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
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Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
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Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
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Work Styles
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Integrity — Job requires being honest and ethical.
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Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
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Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
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Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
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Self-Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
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Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
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Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
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Initiative — Job requires a willingness to take on responsibilities and challenges.
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Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
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Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
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Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
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Persistence — Job requires persistence in the face of obstacles.
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Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
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Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
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Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.
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Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
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Wages & Employment Trends
- Median wages (2023)
- $22.17 hourly, $46,110 annual
- State wages
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- Local wages
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- Employment (2022)
- 170,600 employees
- Projected growth (2022-2032)
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Average (2% to 4%)
- Projected job openings (2022-2032)
- 17,700
- State trends
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- Top industries (2022)
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Source: Bureau of Labor Statistics 2023 wage data
external site and 2022-2032 employment projections
external site.
“Projected growth” represents the estimated change in total employment over the projections period (2022-2032). “Projected job openings” represent openings due to growth and replacement.
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Job Openings on the Web
- State job openings
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- Local job openings
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Professional Associations
Disclaimer:
Sources are listed to provide additional information on related jobs, specialties, and/or industries.
Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.
Actively assisted with the O*NET data collection, helping to identify occupational experts who can be surveyed about their work in the occupation.
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National Associations
Regional Associations
Accreditation, Certification, & Unions
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