The goal of the Circulation Division of the Plain Dealer Publishing Co. is to see that your newspaper delivery and billing needs are served.
Hundreds of thousands of copies of The Plain Dealer are delivered each week. The goal is to have newspapers to homes, coin-operated boxes and newsstands by 7 a.m. on weekdays, 8 a.m. on Saturdays and 8:30 a.m. on Sundays, come rain or shine, in most cases, before the crack of dawn!
In any operation involving so many people and such a coordinated effort, there are bound to be exceptions. We value feedback about the level of service you receive because it helps us provide superior customer service to all our readers and retailers. If your newspaper is late, please call our delivery hotline at (216) 999-6000 . You can also email us at [email protected].
If you have a question about your account, call us at (216) 999-6000 or log in online.
We are truly excited about the opportunity to serve you. We value your readership, and our success will always be measured by your satisfaction.