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Parental controls and spending limits work alongside family management and playtime controls to help you manage your child's activity on PlayStation™Network (PSN).
Before setting parental controls, you need to create a family and add your child's account as a family member.
Go to Settings > Family and Parental Controls > Family Management.
Select the child family member you want to set restrictions for, and select a feature to adjust.
To make sure parental controls are effective, make sure your child has completed email verification and is signed in to PSN on their console.
Adjust your console settings to prevent child family members from changing parental controls.
Select a child family member and then scroll down to the Privacy Settings section.
Choose Edit.
If you choose Parent/Guardian, the family manager, parents or guardians can change the child’s privacy settings using parental controls.
You can also choose to allow your child to change specific privacy settings themselves.
You’re notified each time the child adjusts their settings.
If you choose Child, your child can change their privacy settings. The parents or guardians can only view the child’s privacy settings.
You’re notified each time the child adjusts their settings.
When your child buys content from PlayStation™Store on their account, payment is taken from the family manager's wallet.
Sign in to Account Management and select Family Management.
Select the child account you want to set a spending limit for, and select Edit to adjust the Monthly Spending Limit.
As the family manager, parent or guardian, you can decide how much your child is allowed to spend each month. By default, the monthly spending limit is set to 0. If your child is going to buy content on their account, be sure to change this setting.
Please note, if you’re a parent or guardian, let the family manager know if you make any changes to spending limits. If you’re the family manager, be aware that anyone you appoint as a guardian can change the spending limits you’ve created.
Playtime Settings
Time Zone
Age Level for Games (PS5/PS4 and PS3)
Age Level for Blu-ray Disc™ and DVD Videos
Use of PlayStation VR and PlayStation VR2
PlayStation®VR and PlayStation®VR2 are not for use by children under 12 years.
*This applies to only some countries or regions.
Change Playtime for Today
Playtime Settings
Time Zone
Age level for games and apps (PS5/PS4 and PS3)
Blu-ray Discs and DVDs
Use of PlayStation VR and PlayStation VR2
PlayStation VR and PlayStation VR2 are not for use by children under 12 years.
Web Browsing
Age Filtering for Online Content*
Privacy Settings
Reset Password
*This applies to only some countries or regions.
Change Playtime for Today
Playtime Settings
Time Zone
Age Level for Games
Age Level for Blu-ray Disc™ and DVD Videos
Use of PlayStation VR
PS VR is not for use by children under 12 years.
Use of Internet Browser
Age Filtering for Online Content*
Privacy Settings
*This applies to only some countries or regions.
When you select Communication and User-Generated Content > Restrict, the following are disabled:
You can prevent your child from seeing content unsuitable for their age, as well as prevent information being exchanged with others. You can block the following user-generated content:
Please note, child accounts can request an exception to use communication features in a specific game.
How to make an exception for a game (PS5 consoles only)
If your child tries to start a restricted game, the game is blocked, and a screen appears. From here, your child can send a request for you to make an exception for the game.
After they send a request, you, as the family manager, and appointed parents or guardians receive a notification as well as an email.
As the family manager, or an appointed parent or guardian, you can allow the request in the following ways:
You receive your child's request in an email. As the family manager or an appointed parent or guardian, visit the website specified in the email and sign in to your account.
Select your child from the list of family members, and then select Gameplay in the Allowed Games section to view their request.
You can also view your child's request from the website below.
Log in as the family manager or an appointed parent or guardian.
Press the PS button to go to the control center, and then select Notifications.
Select your child’s request, and then select Go to [Allowed Games].
You can also manage your child's request by going to Settings > Family and Parental Controls > Family Management, selecting your child, and then going to Allowed Games.
Tap the Notifications icon, and then tap the request from your child.
Enter your password.
Scroll down to the Allowed Games section, and then tap Gameplay to view their request.
When you want to allow communication features, follow the same directions as when you’re allowing games. Exceptions for games and communication features must be requested separately.
If you change the parental control restriction level, your child can continue playing games that were allowed.
How to make an exception for in-game communication features
As the family manager, parent or guardian, you can make an exception and allow the use of in-game communication features for a specific game, even if Communication and User-Generated Content is set to Restrict or Not Allowed. If your child tries to use the in-game communication features during a game, a screen appears. From here, your child can send a request for you to make an exception for the game.
You receive your child's request in an email. As the family manager or an appointed parent or guardian, visit the website specified in the email and sign in to your account.
Select your child from the list of family members, and then select Communication in the Allowed Games section to view their request.
You can also view your child's request from the website below.
Enter your password.
Scroll down to the Allowed Games section, and then tap Communication to view the request.
Parental Controls are preset with age-appropriate levels of restrictions.
The same parental controls applied to your child's account online, using your PlayStation®4 console or PlayStation®Vita system, will carry over to your PlayStation®5 console too.
You can also change specific settings in a preset restriction level. When you do this, the restriction level changes to Customize.
Starting PS5 games and apps
Can start content if the age rating is the same or lower than the child's age.
Starting PS4/PS3 games and apps
Can start the content if the age rating is 15 years and under.
Starting Blu-ray Disc
Can play the disc if the age rating is 16 years and under.
Starting DVD
Doesn't restrict.
Restrict use of PS VR and PS VR2
Doesn't restrict.
Restrict web browsing
Doesn't restrict.
Restrict communication and user-generated content
Doesn't restrict.
Age filtering for online content*
Does restrict.
Set monthly spending limit
0.
Starting PS5 games and apps
Can start content if the age rating is the same or lower than the child's age.
Starting PS4/PS3 games and apps
Can start content if the age rating is 12 or 13 years and under.
Starting Blu-ray Disc
Can play disc if the age rating is 13 years and under.
Starting DVD
Doesn't restrict.
Restrict use of PS VR and PS VR2
Doesn't restrict.
Web browsing
Does restrict.
Restrict communication and user-generated content
Does restrict.
Age filtering for online content*
Does restrict.
Set monthly spending limit
0.
Starting PS5 games and apps
Can start content if the age rating is the same or lower than the child's age.
Starting PS4/PS3 games and apps
Can start content if the age rating is 6 or 7 years and under.
Starting Blu-ray Disc
Can play disc if the age rating is 7 years and under.
Starting DVD
Doesn't Restrict.
Restrict use of PS VR and PS VR2
Does restrict.
Web browsing
Does restrict.
Restrict communication and user-generated content
Does restrict.
Age filtering for online content*
Does restrict.
Set monthly spending limit
0.
*This applies to only some countries or regions.
Contact our support specialists
Find out about how passkeys can make your account more secure, how to set one up and how to sign in to PlayStation™Network (PSN) with a passkey.
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