Photo of Cathy Crammer, MBACP, Counsellor
Cathy Crammer
Counsellor, MBACP
Verified Verified
Poole BH12
Hi I’m Cathy. I offer counselling to adults and young people over age 16+. I can provide support in a variety areas including anxiety, depression, stress, anger, self esteem, relationship problems and also specialise in eating disorders, body image issues and grief/loss. Counselling sessions can be in person, by Zoom, phone or Walk and Talk outdoors. I offer a discount to NUS and Counselling Students. I offer a non judgemental environment to help you explore problems. If you are looking for support please get in touch.
Hi I’m Cathy. I offer counselling to adults and young people over age 16+. I can provide support in a variety areas including anxiety, depression, stress, anger, self esteem, relationship problems and also specialise in eating disorders, body image issues and grief/loss. Counselling sessions can be in person, by Zoom, phone or Walk and Talk outdoors. I offer a discount to NUS and Counselling Students. I offer a non judgemental environment to help you explore problems. If you are looking for support please get in touch.
01202 125407 View 01202 125407
Photo of James O’Toole - Sandbanks Psychotherapy , GMBPsS, Psychotherapist
Sandbanks Psychotherapy
Psychotherapist, GMBPsS
Verified Verified
Poole BH13  (Online Only)
We understand that every situation is unique. Every person is unique. We tailor our therapy to each individual. Check out our website www.sandbankspsychotherapy.com
We understand that every situation is unique. Every person is unique. We tailor our therapy to each individual. Check out our website www.sandbankspsychotherapy.com
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Photo of Jane Zoega, MSc, MBACP Accred, Psychotherapist
Jane Zoega
Psychotherapist, MSc, MBACP Accred
Verified Verified
1 Endorsed
Poole BH15
Thank you for taking a look at my page. You are probably here because you are struggling with something life has thrown at you. I hope I can help. It is important when embarking on a therapeutic journey that you feel comfortable working with your therapist of choice. I offer a free initial consultation so you can get a feel for how I work and if I am the right therapist for you. I work with individuals, couples and I run groups. I tend to start by working weekly but am flexible depending on your needs. Some clients are looking for long-term counselling, others might only need a few sessions.
Thank you for taking a look at my page. You are probably here because you are struggling with something life has thrown at you. I hope I can help. It is important when embarking on a therapeutic journey that you feel comfortable working with your therapist of choice. I offer a free initial consultation so you can get a feel for how I work and if I am the right therapist for you. I work with individuals, couples and I run groups. I tend to start by working weekly but am flexible depending on your needs. Some clients are looking for long-term counselling, others might only need a few sessions.
023 8235 7301 View 023 8235 7301
Photo of Joanne Henshall - Talbot Counselling & Psychotherapy  , MBACP Accred, Counsellor
Talbot Counselling & Psychotherapy
Counsellor, MBACP Accred
Verified Verified
Poole BH12
If you are struggling to cope or left with the impact of trauma / abuse, i offer a safe confidential environment to help you overcome the difficulties you are experiencing. I draw upon a range of different approaches, specialising in Humanistic Integrative & Third Wave CBT. Perhaps your problems are affecting your relationships or work life? Everybody experiences things differently, and together we can come up with a treatment plan that will fit just for you and help you to progress and change the things you wish to. Gain insight, clarity and direction as you progress toward a better understanding, and improved mental health.
If you are struggling to cope or left with the impact of trauma / abuse, i offer a safe confidential environment to help you overcome the difficulties you are experiencing. I draw upon a range of different approaches, specialising in Humanistic Integrative & Third Wave CBT. Perhaps your problems are affecting your relationships or work life? Everybody experiences things differently, and together we can come up with a treatment plan that will fit just for you and help you to progress and change the things you wish to. Gain insight, clarity and direction as you progress toward a better understanding, and improved mental health.
01202 629341 View 01202 629341
Photo of Denise White - Specialist Relationship Therapist, DCounsPsych, MBACP, Psychotherapist
Denise White - Specialist Relationship Therapist
Psychotherapist, DCounsPsych, MBACP
Verified Verified
Poole BH12
I am a specialist relationship therapist, qualified to support you as a couple or individual. When relationships become challenging, I can help you work through the uncertainty, confusion, conflict and disconnection, allowing you to move forward in your life and relationships, with clarity and understanding.
I am a specialist relationship therapist, qualified to support you as a couple or individual. When relationships become challenging, I can help you work through the uncertainty, confusion, conflict and disconnection, allowing you to move forward in your life and relationships, with clarity and understanding.
01202 125398 View 01202 125398
Photo of Barbara Perini, MSc, MBACP Accred, Psychotherapist
Barbara Perini
Psychotherapist, MSc, MBACP Accred
Verified Verified
Poole BH15
When starting therapy you will be able to explore current and past relationships, experiences and feelings, in a safe and containing environment. Therapy is an opportunity to speak about painful experiences and feelings, to make sense of them and be able to look at them in a different light. The unconscious material, memories and traumas, will be able to emerge in a setting where they can be processed safely. The first session is an opportunity to discuss what brings you to therapy and to establish goals for our sessions. Therapy can be challenging and difficult at times, but I will be there to support you all the way through it.
When starting therapy you will be able to explore current and past relationships, experiences and feelings, in a safe and containing environment. Therapy is an opportunity to speak about painful experiences and feelings, to make sense of them and be able to look at them in a different light. The unconscious material, memories and traumas, will be able to emerge in a setting where they can be processed safely. The first session is an opportunity to discuss what brings you to therapy and to establish goals for our sessions. Therapy can be challenging and difficult at times, but I will be there to support you all the way through it.
01202 037563 View 01202 037563
Photo of Clare Morris - Clare Morris Counselling, MNCPS Acc., Counsellor
Clare Morris Counselling
Counsellor, MNCPS Acc.
Verified Verified
Poole BH12
Waitlist for new clients
Hello and welcome. My name is Clare and I am an NCPS registered, Person-Centred counsellor offering either online or face to face appointments in Branksome, Poole, Dorset. ‘Person-Centred’ means we can work together in a way which suits you best, using a range of methods, tools and approaches to help you reach your therapeutic goals. Counselling offers a secure, safe, confidential relationship in which to uncover, explore and understand experiences which are impacting on your psychological, emotional and physical well-being. It can be long or short term and you choose how far you want or need to go.
Hello and welcome. My name is Clare and I am an NCPS registered, Person-Centred counsellor offering either online or face to face appointments in Branksome, Poole, Dorset. ‘Person-Centred’ means we can work together in a way which suits you best, using a range of methods, tools and approaches to help you reach your therapeutic goals. Counselling offers a secure, safe, confidential relationship in which to uncover, explore and understand experiences which are impacting on your psychological, emotional and physical well-being. It can be long or short term and you choose how far you want or need to go.
01202 125549 View 01202 125549
Photo of Jane Cassidy, MBACP, Counsellor
Jane Cassidy
Counsellor, MBACP
Verified Verified
Poole BH15
Hi, my name is Jane Cassidy. I am a therapeutic counsellor working with children, young people and adults. Whether you need to untangle problems or work through worries, we can work as a team to help you build confidence to overcome difficulties. These may stem from issues including anxiety, bereavement, stress, anger, depression, abuse, trauma, family/relationship problems or low self-worth. I believe that together we can learn to understand our problems and develop tools to tackle them. Getting to know you will help us to work effectively, using techniques best suited to you to make sense of your thoughts, feelings and actions.
Hi, my name is Jane Cassidy. I am a therapeutic counsellor working with children, young people and adults. Whether you need to untangle problems or work through worries, we can work as a team to help you build confidence to overcome difficulties. These may stem from issues including anxiety, bereavement, stress, anger, depression, abuse, trauma, family/relationship problems or low self-worth. I believe that together we can learn to understand our problems and develop tools to tackle them. Getting to know you will help us to work effectively, using techniques best suited to you to make sense of your thoughts, feelings and actions.
01202 144374 View 01202 144374
Photo of Luisa Giordano - Luisa Giordano Counselling, MBACP, Counsellor
Luisa Giordano Counselling
Counsellor, MBACP
Verified Verified
Poole BH15
I am a relational integrative therapist. This means that you and I work in partnership to navigate a way to support you to face whichever challenges you would like to overcome. Sometimes this can be achieved through short-term work (up to 12 weeks) and sometimes a contract for much longer work will be what you need. The development of relationship between me (the therapist), and you (the client) is the driving force of how I work. Through the development of a trusted alliance we can begin to explore any vulnerabilities you bring safely in order to make sense of them together.
I am a relational integrative therapist. This means that you and I work in partnership to navigate a way to support you to face whichever challenges you would like to overcome. Sometimes this can be achieved through short-term work (up to 12 weeks) and sometimes a contract for much longer work will be what you need. The development of relationship between me (the therapist), and you (the client) is the driving force of how I work. Through the development of a trusted alliance we can begin to explore any vulnerabilities you bring safely in order to make sense of them together.
01202 125367 View 01202 125367
Photo of Stacey Staples, MBABCP, Psychotherapist
Stacey Staples
Psychotherapist, MBABCP
Verified Verified
Poole BH14
CBT can help with the following conditions: Depression Anxiety Post-Natal Depression Stress Panic Post Traumatic Stress Disorder (PTSD) Obsessive Compulsive Disorder (OCD) Social Anxiety. I have a special interest in maternal mental health. I have also completed additional training to adapt CBT treatment for people with long term health conditions such as Chronic pain, IBS, Diabetes.
CBT can help with the following conditions: Depression Anxiety Post-Natal Depression Stress Panic Post Traumatic Stress Disorder (PTSD) Obsessive Compulsive Disorder (OCD) Social Anxiety. I have a special interest in maternal mental health. I have also completed additional training to adapt CBT treatment for people with long term health conditions such as Chronic pain, IBS, Diabetes.
01202 059269 View 01202 059269
Photo of Mandy Jane Nicholson, MBACP, Counsellor
Mandy Jane Nicholson
Counsellor, MBACP
Verified Verified
Poole BH12
Waitlist for new clients
I am an empathic, approachable and experienced (5yrs) Humanistic Integrative LGBTQ affirmative counsellor. I also integrate CBT into my practice particularly when working with anxiety. I have facilitated numerous Wellbeing Support Groups for Dorset Mind including 2 LGBTQ peer-support talking groups and an anxiety support group. My private practice was based at Over the Rainbow Sexual Health Clinic in Bournemouth for 5 years where I have had the privilege of working with a variety of LGBTQ people experiencing numerous Wellbeing Challenges including:Post Traumatic Injury, OCD, Depression, Social Anxiety and Emotionally Unstable PD.
I am an empathic, approachable and experienced (5yrs) Humanistic Integrative LGBTQ affirmative counsellor. I also integrate CBT into my practice particularly when working with anxiety. I have facilitated numerous Wellbeing Support Groups for Dorset Mind including 2 LGBTQ peer-support talking groups and an anxiety support group. My private practice was based at Over the Rainbow Sexual Health Clinic in Bournemouth for 5 years where I have had the privilege of working with a variety of LGBTQ people experiencing numerous Wellbeing Challenges including:Post Traumatic Injury, OCD, Depression, Social Anxiety and Emotionally Unstable PD.
01202 286144 View 01202 286144
Photo of Madeleine Mays, MUKCP, Psychotherapist
Madeleine Mays
Psychotherapist, MUKCP
Verified Verified
Poole BH15
As an accredited Psychodynamic Psychotherapist, I offer a contained and confidential space in which to explore your thoughts and feelings. We will work in collaboration to explore the patterns and hidden meanings that may shed light on current behaviours or pain you may be experiencing in your life. Our aim will be for you to gain a better understanding and encouraging the acceptance of your authentic self.
As an accredited Psychodynamic Psychotherapist, I offer a contained and confidential space in which to explore your thoughts and feelings. We will work in collaboration to explore the patterns and hidden meanings that may shed light on current behaviours or pain you may be experiencing in your life. Our aim will be for you to gain a better understanding and encouraging the acceptance of your authentic self.
01202 037493 View 01202 037493
Photo of Dr Zena Paterson - Halcyon Psychology - Dr Zena Paterson, PsychD, HCPC - Clin. Psych., Psychologist
Halcyon Psychology - Dr Zena Paterson
Psychologist, PsychD, HCPC - Clin. Psych.
Verified Verified
Poole BH15
Not accepting new clients
Welcome to my psychology service, where I offer psychological therapy for adults. I am compassionate, skilled and professional, with over eighteen years of experience working as a qualified clinical psychologist in the NHS. I continue to work in the NHS alongside my private practice. I offer a safe and supportive therapeutic space where we can put our heads together, come to a joint understanding of how your difficulties might have developed over time and make sense of what might be keeping them going. This process guides us in making a plan for positive change based around goals which are important to you.
Welcome to my psychology service, where I offer psychological therapy for adults. I am compassionate, skilled and professional, with over eighteen years of experience working as a qualified clinical psychologist in the NHS. I continue to work in the NHS alongside my private practice. I offer a safe and supportive therapeutic space where we can put our heads together, come to a joint understanding of how your difficulties might have developed over time and make sense of what might be keeping them going. This process guides us in making a plan for positive change based around goals which are important to you.
01202 125910 View 01202 125910
Photo of Donna Marie Morgan - ReWellness Counselling , MBACP, Counsellor
ReWellness Counselling
Counsellor, MBACP
Verified Verified
Poole BH18
A warm, friendly counselling service. At Rewellness, our mission is to offer compassionate and inclusive counselling services to everyone, from children and young people to adults, families, couples & parents. We are deeply committed to embracing and celebrating difference and diversity in all its forms. Our passion lies in creating a safe, welcoming space where you can be truly heard, perhaps for the first time. We understand the importance of validating your feelings & experiences, and we aim to foster emotional well-being through a strong therapeutic connection built on care and compassion
A warm, friendly counselling service. At Rewellness, our mission is to offer compassionate and inclusive counselling services to everyone, from children and young people to adults, families, couples & parents. We are deeply committed to embracing and celebrating difference and diversity in all its forms. Our passion lies in creating a safe, welcoming space where you can be truly heard, perhaps for the first time. We understand the importance of validating your feelings & experiences, and we aim to foster emotional well-being through a strong therapeutic connection built on care and compassion
01202 013934 View 01202 013934
Photo of Janis Dreosti - Calm Harbour Counselling, MBACP, Counsellor
Calm Harbour Counselling
Counsellor, MBACP
Verified Verified
Poole BH12
Hello my name is Janis, with experience in working with trauma, anxiety, stress, PTSD and neurodiversity. Having worked with a number of adults and young people when life stresses have become overwhelming, this can be at home, school, work or non specific. Working together to explore, understand and to work-through your difficulties is a healing process that can help you reframe the way you relate to yourself, your personal history and your personal relationships.
Hello my name is Janis, with experience in working with trauma, anxiety, stress, PTSD and neurodiversity. Having worked with a number of adults and young people when life stresses have become overwhelming, this can be at home, school, work or non specific. Working together to explore, understand and to work-through your difficulties is a healing process that can help you reframe the way you relate to yourself, your personal history and your personal relationships.
01202 125554 View 01202 125554
Photo of Dr Tina L Graham, PhD, MBACP Accred, Psychotherapist
Dr Tina L Graham
Psychotherapist, PhD, MBACP Accred
Verified Verified
Poole BH12
Hello Change Seekers, I'm Tina & I've been working with people therapeutically since 1995; both as a psychotherapist and as a clinical supervisior. Following my early qualifications, I continued on with academic studies because I came to realise that the nature of the therapeutic relationship was crucial. Within that Real and Authentic relationship we can hold space for so many difficulties and reach new insights and depths of understanding about ourselves and how to integrate that knowledge to live our best lives. Ideally you will be open to explore, integrate, share, be vulnerable, want to develop and grow & reclaim yourself fully
Hello Change Seekers, I'm Tina & I've been working with people therapeutically since 1995; both as a psychotherapist and as a clinical supervisior. Following my early qualifications, I continued on with academic studies because I came to realise that the nature of the therapeutic relationship was crucial. Within that Real and Authentic relationship we can hold space for so many difficulties and reach new insights and depths of understanding about ourselves and how to integrate that knowledge to live our best lives. Ideally you will be open to explore, integrate, share, be vulnerable, want to develop and grow & reclaim yourself fully
01202 125663 View 01202 125663
Photo of Carol Bendinelli, MBACP, Counsellor
Carol Bendinelli
Counsellor, MBACP
Verified Verified
Poole BH15
There are times for everyone when our normal ways of coping don't seem like enough. You don't have to feel alone when life feels challenging or overwhelming. I offer a confidential, warm, non-judgemental space where you will feel heard, valued and accepted for who you are. It takes courage to seek support and I work collaboratively at your pace to help you develop positive changes in your life. I am passionate about working with people to empower them to reach their personal goals, express their individuality, overcome challenges and enjoy life.
There are times for everyone when our normal ways of coping don't seem like enough. You don't have to feel alone when life feels challenging or overwhelming. I offer a confidential, warm, non-judgemental space where you will feel heard, valued and accepted for who you are. It takes courage to seek support and I work collaboratively at your pace to help you develop positive changes in your life. I am passionate about working with people to empower them to reach their personal goals, express their individuality, overcome challenges and enjoy life.
01202 031917 View 01202 031917
Photo of Tammie Jones, MBACP Accred, Counsellor
Tammie Jones
Counsellor, MBACP Accred
Verified Verified
Poole BH15
Life can be difficult, and when you’re struggling it takes a lot of courage to reach out for help - but you've got this far. You may have questions about whether counselling is right for you, or you may have been thinking about counselling for a while. Wherever you are on your journey, we can start a conversation to take the next step.
Life can be difficult, and when you’re struggling it takes a lot of courage to reach out for help - but you've got this far. You may have questions about whether counselling is right for you, or you may have been thinking about counselling for a while. Wherever you are on your journey, we can start a conversation to take the next step.
01202 037385 View 01202 037385
Photo of Jacquie Donohue, MBABCP, Psychotherapist
Jacquie Donohue
Psychotherapist, MBABCP
Verified Verified
Poole BH14
I am a BABCP registered Psychotherapist, working with cognitive behavioural therapy. I am also an EMDR uk Accredited consultant and clinical supervisor. I have experience working with clients who are struggling with trauma related symptoms such as PTSD, complex PTSD, depression and anxiety. Having worked for many years as a psychotherapist and clinical assessor within the NHS and various mental health services including addictions. I have experience with a wide range of presenting issues: depression, anxiety, childhood trauma (complex PTSD), PTSD, loss and bereavement, relationship difficulties, phobias and OCD.
I am a BABCP registered Psychotherapist, working with cognitive behavioural therapy. I am also an EMDR uk Accredited consultant and clinical supervisor. I have experience working with clients who are struggling with trauma related symptoms such as PTSD, complex PTSD, depression and anxiety. Having worked for many years as a psychotherapist and clinical assessor within the NHS and various mental health services including addictions. I have experience with a wide range of presenting issues: depression, anxiety, childhood trauma (complex PTSD), PTSD, loss and bereavement, relationship difficulties, phobias and OCD.
01202 144382 View 01202 144382
Photo of Sarah-Jane Wright, MBACP Accred, Counsellor
Sarah-Jane Wright
Counsellor, MBACP Accred
Verified Verified
Poole BH12
I am an Accredited Therapeutic Counsellor and Member of the British Association of Counselling & Psychotherapy (BACP). Life can sometimes be difficult. Everyone experiences times in their lives when they need a little extra support. I understand how daunting it can be to even think about talking to a stranger, so I can offer an empathic, confidential space if you have an issue you are finding hard to deal with on your own. I recommend an introductory session in which we can discuss whatever is troubling you and see if you would feel comfortable talking to me. If so, we can work together to find a way to deal with it.
I am an Accredited Therapeutic Counsellor and Member of the British Association of Counselling & Psychotherapy (BACP). Life can sometimes be difficult. Everyone experiences times in their lives when they need a little extra support. I understand how daunting it can be to even think about talking to a stranger, so I can offer an empathic, confidential space if you have an issue you are finding hard to deal with on your own. I recommend an introductory session in which we can discuss whatever is troubling you and see if you would feel comfortable talking to me. If so, we can work together to find a way to deal with it.
01202 125236 View 01202 125236
1

See more therapy options for Poole

How does your Counsellor compare?

Number of Counsellors in Poole

90+

Average cost per session

£60

Counsellors in Poole who prioritize treating:

94% Anxiety
88% Depression
87% Stress
84% Self Esteem
81% Relationship Issues
80% Trauma and PTSD
69% Bereavement

Average years in practice

10 Years

Top 3 insurances accepted

69% Aviva
62% AXA PPP
55% Vitality

How Counsellors in Poole see their clients

88% In Person and Online
12% Online Only

Gender breakdown

87% Female
12% Male
1% Non-Binary
FAQs - About Therapy and Counselling

How can I find a therapist in Poole?

Search for nearby therapists or counsellors by inputting your city, postcode, or a provider’s name into the search bar. From there, you can filter providers by the issues they treat, cost, insurance, gender, and other factors to find providers who are well-suited to your needs. To navigate between locations within the same country, enter a new city or postcode into the search bar.

Learn more about how to find a therapist

Is everyone in the Psychology Today Therapy Directory a licensed therapist?

Counsellors and Psychotherapists listed in the directory are members of the main professional associations, mainly the British Association for Counselling and Psychotherapy (BACP) and the UK Council for Psychotherapy (UKCP). Most Psychologists in the directory are accredited members of the British Psychological Society (BPS) and/or are registered in the Health and Care Professions Council (HPCP).

Providers whose professional membership or primary credential has been verified by Psychology Today are signified by a “Verified” symbol. Given that professional memberships are not a statutory requirement for psychotherapists and counsellors in the UK, certain qualified professionals or organisations may choose not to maintain such memberships despite possessing the necessary qualifications. They may be selectively included without the “Verified” seal.

What’s the difference between a psychologist, a therapist, and a counsellor?

Counsellors, psychotherapists and psychologists can all provide counselling or talking therapy and have credentials and experience that enable them to do so in the UK. Psychologists have earned a degree in psychology and many are members of the British Psychological Society (BPS) and have completed a postgraduate qualification in a specialism. Counsellors and Psychotherapists are not required to have a psychology degree, but to belong to a professional organisation such as the BACP or UKCP, they are required to have completed a training course as well as clinical and supervision hours.

What type of therapy is right for me?

The type of therapy best suited to a particular individual depends on several factors, including their primary reason for seeking therapy, their preferred timeline (some therapy types last for a set number of sessions, while others are open-ended), and their personality and preferences—some may prefer a more structured approach. For many individuals, multiple types of therapy could provide a good fit.

How much does therapy cost?

The cost of therapy depends on a number of variables, including location and the therapist’s experience and training. On average, a therapy session in the UK could be between £30 - £60 when seeing a counsellor and £60 - £150 and up when seeing a clinical psychologist. If you have private insurance, your plan may cover some if not all of your sessions. You should contact your insurance provider to determine if they provide coverage for therapy sessions and to determine what, if any, requirements they might have in order for your sessions to be covered, such as a referral from your GP or medical specialist.

What are more affordable or low cost therapy solutions?

Many therapists offer sliding scale payments, usually on a limited number of slots, which consists in an agreement between the therapist and a client to pay a reduced rate. Therapists who provide such arrangements often consider the client's income or ability to pay, but the extent of the discount is ultimately at the therapist's discretion. Furthermore, while group therapy may have different goals and benefits compared to individual therapy, it can be a more affordable solution to address certain types of issues.

If you are struggling to access therapy due to budget constraints, you could also consider public funded mental health services. The NHS Talking therapies programme offers free of charge counselling for common mental health problems like anxiety and depression. The service is available to anyone registered with a GP, though you do not necessarily need to be referred by your GP and can refer yourself directly to a Talking therapies service. The service will provide different solutions, including group and individual therapy, for a limited number of sessions which are generally up to six.

Is online therapy cheaper than in-person therapy?

Many therapists charge the same amount for online therapy as they do for in-person therapy—though clients may still find this cost-effective if it cuts down on their transportation costs. Health insurance plans often offer equivalent coverage for online and in-person therapy; indeed, in many places, they are legally required to do so. Text-based or on-demand therapy apps may be cheaper than traditional one-on-one psychotherapy; however, the practice may be less effective and is not likely to be covered by insurance.

Is online therapy a good option?

Therapy conducted online can be just as effective as in-person therapy, as long as there is a strong alliance between the client and the therapist. To find a therapist who provides telehealth services to clients in your area, click “Online Therapy” on the directory homepage and search by your city or town or your postcode.

Are therapy sessions confidential?

Therapists who are part of a professional organisation such as the BACP, the UKCP, or BPS are bound by an ethical framework that requires them to uphold a confidentiality agreement. Confidentiality is a crucial part of the therapeutic relationship and only under specific circumstances, such as when there has been participation in a criminal act or act of terror, or if there is potential or known harm to the client or others, will a therapist be obligated to break the agreement. These exceptions to the confidentiality agreement are usually discussed during the initial consultation.