Scribd Logo
Upload

Welcome to Scribd!

  • Upward and Downward Communication

    Uploaded by

    angelyadav
    19K views6 pages
    This document compares and contrasts upward and downward communication in organizations. Downward communication involves passing information from higher levels of management to lower levels to increase efficiency and ensure employees are working towards the same goals. Upward communication originates from lower levels and allows employees' ideas and thoughts to be heard, which can lead to organizational progress by increasing motivation and making employees feel valued. The comparison examines the different types of communication, their flow of information through the organizational hierarchy, and their purposes.

    Original Description:

    Copyright

    © Attribution Non-Commercial (BY-NC)

    Available Formats

    PPTX, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    This document compares and contrasts upward and downward communication in organizations. Downward communication involves passing information from higher levels of management to lower levels to increase efficiency and ensure employees are working towards the same goals. Upward communication originates from lower levels and allows employees' ideas and thoughts to be heard, which can lead to organizational progress by increasing motivation and making employees feel valued. The comparison examines the different types of communication, their flow of information through the organizational hierarchy, and their purposes.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pptx, pdf, or txt
    19K views6 pages

    Upward and Downward Communication

    Uploaded by

    angelyadav
    This document compares and contrasts upward and downward communication in organizations. Downward communication involves passing information from higher levels of management to lower levels to increase efficiency and ensure employees are working towards the same goals. Upward communication originates from lower levels and allows employees' ideas and thoughts to be heard, which can lead to organizational progress by increasing motivation and making employees feel valued. The comparison examines the different types of communication, their flow of information through the organizational hierarchy, and their purposes.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pptx, pdf, or txt
    of 6

    Comparison and Contrast

    between Upward and


    Downward Communication.
    Group Number:9
    Group members:
    Sweta
    Shikha
    Saumita
    Swagat
    Raju
    A brief Introduction:

    Downward communication:
     It is passing information to the subordinate. It increases
    efficiency by synchronizing organizational
    procedures and can ensure that all are working towards
    the same goal.
    Upward communication :

     It originates from lower level of employment hierarchy.


    This communication focus that everybody is capable of
    generating thoughts and ideas resulting into
    organizational progress. It increases motivation and
    make employees feel valued.



    Comparison on the basis of type:
    Types of Downward communication includes:

     Job description
     Appraisals or evaluation
     Organizational policy
     Organizational system

    Types of upward communication includes:


     Suggestion schemes
     Feedback forum or survey
     Grievance Procedures
     Employees Manager discussion

    Comparison on the basis of its flow of
    information:
    Downward communication:

     It flow’s from the top level management to low


    level management through the middle level
    management.

    Upward communication:
     It is the flow of communication which originates
    from low level management to high level
    management through middle level management.

    Comparison on the basis of its Motive:
    Downward communication:

     Downward Communication, the means by which


    goals are transmitted and influence is exerted on
    employees

    Upward communication:
     Upward Communication is the means by which

    managers collect from employees the data needed


    to make sound decisions.”
    Example:
    Downward communication:

     When your boss shares information with you, it’s


    downward communication, because your boss, as
    your supervisor, is communicating with you as an
    employee.

    Upward communication:
     Conversely, when you give your supervisor
    feedback about a new system or patron, it’s
    upward communication.

    You might also like