Organizational Development Case Study
Organizational Development Case Study
CASE STUDY
RASHMI . S
CASE AT A GLANCE !!!!!
• The case is a leading company whose growth has
been steadily declining over the years due to
internal problems .
•
• The internal problems are both on part of the ;
• 1. Top Management
• 2. Front line and Middle Management
• 3. Employees.
PROBLEMS ENCOUNTERED !!!
The OD consultant :
Maya Townsend, Founder,
Partnering Resources, Cambridge, MA
Critical actions
• Work began with a plan to get the executive team to
think creatively about the company and its future.
• The executive team identified the core purpose, values
and strategy for the company.
• Realizing that the entire company needed to accept
their work in order to implement it successfully, the
leadership team engaged managers in defining
actions needed to achieve the strategy.
• The leadership team presented their work to all
employees in an energized, creative town hall
meeting.
• The leadership team cascaded the strategies through the
entire organization so all employees saw how their
goals contributed to the core purpose of the company
Results
Ø
Ø Said the CEO, “This initiative has been an
unqualified success. We have a clearly defined
strategy and the management of the company is
more energized than I’ve ever seen them. We
have built the foundation to be a truly great
company.”
Ø
Ø more case details found at
www.odsuccesscases.htm.
•
FAILURE CASE STUDY - ENFIELD
Leading business firm called “ENFIELD”.- consistent
with many OD practices.
Designed & facilitated by top OD practitioners of then.
practitioners.
2 fold problem
Ø
THANK YOU