Scribd Logo
Upload

Welcome to Scribd!

  • 26 views

    Objective: KPI Goals

    Uploaded by

    Cr Simadri Gourab
    The document outlines key performance indicators (KPIs) and goals for an organization across several areas: 1) Learning and growth of all agents to ensure targets are met or exceeded and team performance is consistently guided and monitored. 2) Conducting market research, developing sales plans, and getting quarterly management approval to analyze changing market scenarios. 3) Creating and sending accurate monthly reports indicating plan vs achievement, shortfalls, SWOT analysis, and next month's targets. 4) Retaining customers through engagement to ensure customer happiness and needs are met via monthly feedback meetings and insights discussed quarterly. 5) Ensuring all company policies are strictly followed by new and old members with consequences for non-compliance

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content

    Objective: KPI Goals

    Uploaded by

    Cr Simadri Gourab
    26 views2 pages
    The document outlines key performance indicators (KPIs) and goals for an organization across several areas: 1) Learning and growth of all agents to ensure targets are met or exceeded and team performance is consistently guided and monitored. 2) Conducting market research, developing sales plans, and getting quarterly management approval to analyze changing market scenarios. 3) Creating and sending accurate monthly reports indicating plan vs achievement, shortfalls, SWOT analysis, and next month's targets. 4) Retaining customers through engagement to ensure customer happiness and needs are met via monthly feedback meetings and insights discussed quarterly. 5) Ensuring all company policies are strictly followed by new and old members with consequences for non-compliance

    Original Description:

    it is about kpi

    Original Title

    kpi

    Copyright

    © © All Rights Reserved

    Available Formats

    DOCX, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    The document outlines key performance indicators (KPIs) and goals for an organization across several areas: 1) Learning and growth of all agents to ensure targets are met or exceeded and team performance is consistently guided and monitored. 2) Conducting market research, developing sales plans, and getting quarterly management approval to analyze changing market scenarios. 3) Creating and sending accurate monthly reports indicating plan vs achievement, shortfalls, SWOT analysis, and next month's targets. 4) Retaining customers through engagement to ensure customer happiness and needs are met via monthly feedback meetings and insights discussed quarterly. 5) Ensuring all company policies are strictly followed by new and old members with consequences for non-compliance

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    26 views2 pages

    Objective: KPI Goals

    Uploaded by

    Cr Simadri Gourab
    The document outlines key performance indicators (KPIs) and goals for an organization across several areas: 1) Learning and growth of all agents to ensure targets are met or exceeded and team performance is consistently guided and monitored. 2) Conducting market research, developing sales plans, and getting quarterly management approval to analyze changing market scenarios. 3) Creating and sending accurate monthly reports indicating plan vs achievement, shortfalls, SWOT analysis, and next month's targets. 4) Retaining customers through engagement to ensure customer happiness and needs are met via monthly feedback meetings and insights discussed quarterly. 5) Ensuring all company policies are strictly followed by new and old members with consequences for non-compliance

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    of 2

    KPI

    Goals

    objective
    Learning & growth of all the agents
    To ensure that all agents meet/exceed the targets provided to them. Also, to
    track the performance of the team and guide them consistently to meet the
    targets.
    To generate the amount of 500,0000 per quarter for the whole team to increase
    the sales and get the break even .

    Analysis and development of new market


    To conduct market research, develop sales plans; and update
    periodically based on changing market scenarios and insights
    from the previous quarters. Also, sales plan must be reported every quarter to
    the top management team for analysis and approval.
    Review, update, management approvals on a quarterly basis
    Improve Internal Business process
    Create and send accurate monthly reports. The reports should indicate the
    following:
    Plan vs. achieved
    Reasons for any shortfalls
    SWOT analysis
    Target for the next few month

    Reports to be submitted by 7th of every month for the previous month


    Customer
    Engagement
    As the entry barrier is not there so retaining customers is key to ensure that
    customers are happy with the services and their needs are being met. Also, to
    meet customers, get their feedback on a customer feedback form and discuss
    the insights at quarterly management meetings.
    customer meetings and feedback insights every month

    Company policy
    The company policies should be followed stickle by all the members of the company whether
    they are new or old and strict action should taken against those who does not follow the rules
    and do their duty correctly.

    You might also like