Dell 1710n Service Manual
Dell 1710n Service Manual
Service Manual
27 Jun 2008
Table of contents
Laser notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxii
Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxii
General information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Maintenance approach . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Overview of the operator panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Models E238, E240, and E240n . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Models E340 and E342n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Overview of the operator panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Print speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connectivity and compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Media trays and supply capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Types of print media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Tips on preventing jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1-1
1-1
1-2
1-2
1-3
1-3
1-4
1-4
1-4
1-5
1-6
1-7
1-8
1-8
1-9
iii
iv Service Manual
3-16
3-16
3-16
3-17
3-17
3-17
3-17
3-18
3-18
3-18
3-18
3-19
3-19
3-21
3-22
3-23
3-26
3-28
3-28
3-29
3-31
3-32
3-33
vi Service Manual
Laser notices
The following laser notice labels may be affixed to this MFP as shown:
Laser notices
vii
Laser notice
The printer is certified in the U.S. to conform to the requirements of DHHS
21 CFR Subchapter J for Class I (1) laser products, and elsewhere is
certified as a Class I laser product conforming to the requirements of IEC
60825-1.
Class I laser products are not considered to be hazardous. The printer
contains internally a Class IIIb (3b) laser that is nominally a 5 milliwatt
gallium arsenide laser operating in the wavelength region of 770-795
nanometers. The laser system and printer are designed so there is never
any human access to laser radiation above a Class I level during normal
operation, user maintenance, or prescribed service condition.
Laser
Der Drucker erfllt gem amtlicher Besttigung der USA die
Anforderungen der Bestimmung DHHS (Department of Health and Human
Services) 21 CFR Teil J fr Laserprodukte der Klasse I (1). In anderen
Lndern gilt der Drucker als Laserprodukt der Klasse I, der die
Anforderungen der IEC (International Electrotechnical Commission) 608251 gem amtlicher Besttigung erfllt.
Laserprodukte der Klasse I gelten als unschdlich. Im Inneren des Druckers
befindet sich ein Laser der Klasse IIIb (3b), bei dem es sich um einen
Galliumarsenlaser mit 5 Milliwatt handelt, der Wellen der Lnge 770-795
Nanometer ausstrahlt. Das Lasersystem und der Drucker sind so konzipiert,
da im Normalbetrieb, bei der Wartung durch den Benutzer oder bei
ordnungsgemer Wartung durch den Kundendienst Laserbestrahlung, die
die Klasse I bersteigen wrde, Menschen keinesfalls erreicht.
Laser notices
ix
x Service Manual
Laserinformatie
De printer voldoet aan de eisen die gesteld worden aan een laserprodukt
van klasse I. Voor de Verenigde Staten zijn deze eisen vastgelegd in DHHS
21 CFR Subchapter J, voor andere landen in IEC 60825-1.
Laserprodukten van klasse I worden niet als ongevaarlijk aangemerkt. De
printer is voorzien van een laser van klasse IIIb (3b), dat wil zeggen een
gallium arsenide-laser van 5 milliwatt met een golflengte van 770-795
nanometer. Het lasergedeelte en de printer zijn zo ontworpen dat bij
normaal gebruik, bij onderhoud of reparatie conform de voorschriften, nooit
blootstelling mogelijk is aan laserstraling boven een niveau zoals
voorgeschreven is voor klasse 1.
Lasermeddelelse
Printeren er godkendt som et Klasse I-laserprodukt, i overenstemmelse
med kravene i IEC 60825-1.
Klasse I-laserprodukter betragtes ikke som farlige. Printeren indeholder
internt en Klasse IIIB (3b)-laser, der nominelt er en 5 milliwatt
galliumarsenid laser, som arbejder p blgelngdeomrdet 770-795
nanometer. Lasersystemet og printeren er udformet sledes, at mennesker
aldrig udsttes for en laserstrling over Klasse I-niveau ved normal drift,
brugervedligeholdelse eller obligatoriske servicebetingelser.
Laser notices
xi
Huomautus laserlaitteesta
Tm kirjoitin on Yhdysvalloissa luokan I (1) laserlaitteiden DHHS 21 CFR
Subchapter J -mrityksen mukainen ja muualla luokan I laserlaitteiden IEC
60825-1 -mrityksen mukainen.
Luokan I laserlaitteiden ei katsota olevan vaarallisia kyttjlle.
Kirjoittimessa on sisinen luokan IIIb (3b) 5 milliwatin galliumarsenidilaser,
joka toimii aaltoalueella 770 - 795 nanometri. Laserjrjestelm ja kirjoitin
on suunniteltu siten, ett kyttj ei altistu luokan I mrityksi
voimakkaammalle steilylle kirjoittimen normaalin toiminnan, kyttjn
tekemien huoltotoimien tai muiden huoltotoimien yhteydess.
Laser-notis
Denna skrivare r i USA certifierad att motsvara kraven i DHHS 21 CFR,
underparagraf J fr laserprodukter av Klass I (1). I andra lnder uppfyller
skrivaren kraven fr laserprodukter av Klass I enligt kraven i IEC 60825-1.
Laserprodukter i Klass I anses ej hlsovdliga. Skrivaren har en inbyggd
laser av Klass IIIb (3b) som bestr av en laserenhet av gallium-arsenid p 5
milliwatt som arbetar i vglngdsomrdet 770-795 nanometer.
Lasersystemet och skrivaren r utformade s att det aldrig finns risk fr att
ngon person utstts fr laserstrlning ver Klass I-niv vid normal
anvndning, underhll som utfrs av anvndaren eller annan freskriven
servicetgrd.
Laser-melding
Skriveren er godkjent i USA etter kravene i DHHS 21 CFR, underkapittel J,
for klasse I (1) laserprodukter, og er i andre land godkjent som et Klasse Ilaserprodukt i samsvar med kravene i IEC 60825-1.
Klasse I-laserprodukter er ikke betrakte som farlige. Skriveren inneholder
internt en klasse IIIb (3b)-laser, som bestr av en gallium-arsenlaserenhet
som avgir strling i blgelengdeomrdet 770-795 nanometer.
Lasersystemet og skriveren er utformet slik at personer aldri utsettes for
laserstrling ut over klasse I-niv under vanlig bruk, vedlikehold som utfres
av brukeren, eller foreskrevne serviceoperasjoner.
Laser notices
xiii
Laser notices
xv
Safety information
The safety of this product is based on testing and approvals of the
original design and specific components. The manufacturer is not
responsible for safety in the event of use of unauthorized replacement
parts.
The maintenance information for this product has been prepared for
use by a professional service person and is not intended to be used by
others.
There may be an increased risk of electric shock and personal injury
during disassembly and servicing of this product. Professional service
personnel should understand this and take necessary precautions.
Consignes de scurit
La scurit de ce produit repose sur des tests et des
agrations portant sur sa conception d'origine et sur des composants
particuliers. Le fabricant n'assume aucune responsabilit concernant
la scurit en cas d'utilisation de pices de rechange non agres.
Les consignes d'entretien et de rparation de ce produit s'adressent
uniquement un personnel de maintenance qualifi.
Le dmontage et l'entretien de ce produit pouvant prsenter certains
risques lectriques, le personnel d'entretien qualifi devra prendre
toutes les prcautions ncessaires.
Safety information
xvii
Norme di sicurezza
La sicurezza del prodotto si basa sui test e sull'approvazione del
progetto originale e dei componenti specifici. Il produttore non
responsabile per la sicurezza in caso di sostituzione non autorizzata
delle parti.
Le informazioni riguardanti la manutenzione di questo prodotto sono
indirizzate soltanto al personale di assistenza autorizzato.
Durante lo smontaggio e la manutenzione di questo prodotto,
il rischio di subire scosse elettriche e danni alla persona pi elevato.
Il personale di assistenza autorizzato deve, quindi, adottare le
precauzioni necessarie.
Sicherheitshinweise
Die Sicherheit dieses Produkts basiert auf Tests und Zulassungen des
ursprnglichen Modells und bestimmter Bauteile. Bei Verwendung
nicht genehmigter Ersatzteile wird vom Hersteller keine Verantwortung
oder Haftung fr die Sicherheit bernommen.
Die Wartungsinformationen fr dieses Produkt sind ausschlielich fr
die Verwendung durch einen Wartungsfachmann bestimmt.
Whrend des Auseinandernehmens und der Wartung des Gerts
besteht ein zustzliches Risiko eines elektrischen Schlags und
krperlicher Verletzung. Das zustndige Fachpersonal sollte
entsprechende Vorsichtsmanahmen treffen.
Pautas de Seguridad
La seguridad de este producto se basa en pruebas y aprobaciones del
diseo original y componentes especficos. El fabricante no es
responsable de la seguridad en caso de uso de piezas de repuesto no
autorizadas.
La informacin sobre el mantenimiento de este producto est dirigida
exclusivamente al personal cualificado de mantenimiento.
Existe mayor riesgo de descarga elctrica y de daos personales
durante el desmontaje y la reparacin de la mquina. El personal
cualificado debe ser consciente de este peligro y tomar las
precauciones necesarias.
Informaes de Segurana
A segurana deste produto baseia-se em testes e aprovaes do
modelo original e de componentes especficos. O fabricante no
responsvel pela segunrana, no caso de uso de peas de
substituio no autorizadas.
As informaes de segurana relativas a este produto destinam-se a
profissionais destes servios e no devem ser utilizadas por outras
pessoas.
Risco de choques elctricos e ferimentos graves durante a
desmontagem e manuteno deste produto. Os profissionais destes
servios devem estar avisados deste facto e tomar os cuidados
necessrios.
Safety information
xix
Informaci de Seguretat
La seguretat d'aquest producte es basa en l'avaluaci i aprovaci del
disseny original i els components especfics.
El fabricant no es fa responsable de les qestions de
seguretat si s'utilitzen peces de recanvi no autoritzades.
La informaci pel manteniment daquest producte est orientada
exclusivament a professionals i no est destinada
a ning que no ho sigui.
El risc de xoc elctric i de danys personals pot augmentar durant el
procs de desmuntatge i de servei daquest producte. El personal
professional ha destar-ne assabentat i prendre
les mesures convenients.
xx Service Manual
Safety information
xxi
Preface
This manual contains maintenance procedures for service personnel. It is
divided into the following chapters:
1. General information contains a general description of the MFP and
the maintenance approach used to repair it. Special tools and test
equipment are listed, as well as general environmental and safety
instructions.
2. Diagnostic information contains an error indicator table, symptom
tables, and service checks used to isolate failing field replaceable units
(FRUs).
3. Diagnostic aids contains tests and checks used to locate or repeat
symptoms of MFP problems.
4. Repair information provides instructions for making MFP adjustments
and removing and installing FRUs.
5. Connector locations uses illustrations to identify the connector
locations and test points on the printer.
6. Preventive maintenance contains the lubrication specifications and
recommendations to prevent problems.
7. Parts catalog contains illustrations and part numbers for individual
FRUs.
Definitions
Note: A note provides additional information.
Warning: A warning identifies something that might damage the product
hardware or software.
CAUTION: A caution identifies something that might cause a servicer
harm.
CAUTION: When you see this symbol, there is a danger from
hazardous voltage in the area of the product where you are
working. Unplug the product before you begin, or use caution
if the product must receive power in order to perform the task.
1. General information
The Lexmark E238, E240, E240n, E340, and E342n printers are
monochrome laser printers designed for single users or small workgroups.
Models
There are five models:
Maintenance approach
The diagnostic information in this manual leads you to the correct field
replaceable unit (FRU) or part. Use the error code charts, symptom index,
and service checks to determine the symptom and repair the failure. See
Diagnostic information on page 2-1 for more information. See Repair
information on page 4-1 to help identify parts. After completing the repair,
perform tests as needed to verify the repair.
General information
1-1
Continue
(also a light)
Cancel
Ready
Toner Low /
Replace PC Kit
Load Paper
Paper Jam
Error
to resume printing.
following an error.
selections.
Press Return to go one level back in the menu.
Press Select to indicate the menu or selection you choose.
Press Stop to cancel the job currently printing.
Light indicates Busy (flashing) or Ready (on steadily).
General information
1-3
Specifications
Memory
Item
4511-000
Lexmark
E238
4511-100
Lexmark
E240
4511-410
Lexmark
E240n
4511-600
Lexmark
E340
4511-610
Lexmark
E342n
Base memory
16MB
16MB
32MB
32MB
32MB
Maximum
memory
80MB
80MB
160MB
160MB
160MB
Flash support
Print speed
4511-000
Lexmark
E238
4511-100
Lexmark
E240
4511-410
Lexmark
E240n
4511-600
Lexmark
E340
4511-610
Lexmark
E342n
Letter8.5 x
11 in.
25 ppm
27 ppm
27 ppm
30 ppm
30 ppm
A4210 x
297 mm
24 ppm
26 ppm
26 ppm
28 ppm
28 ppm
Media Size
Speed measured on media from tray 1, simplex, and at 600 x 600 dpi.
Item
4511-100
Lexmark
E240
4511-410
Lexmark
E240n
4511-600
Lexmark
E340
4511-610
Lexmark
E342n
Mac OS
only
Mac OS
only
4511-000
Lexmark
E238
Windows/Macintosh/Linux*
Connectivity
USBa
Parallelb
Ethernetc
ENA option
* Linux support for E238/E240/E240n models utilizing the PCL data stream.
Wirelessd
These products are USB 2.0 Certified and support full-speed (12MB/sec)
data transfer. They are also compatible with Hi-Speed USB systems,
peripherals, and cables.
General information
1-5
Item
4511-000
Lexmark
E238
4511-100
Lexmark
E240
4511-410
Lexmark
E240n
4511-600
Lexmark
E340
4511-610
Lexmark
E342n
Single-sheet
manual
feeder
550-sheet
option drawer
Toner and photoconductor
Toner
cartridge
yield
PC kit yield
30,000 pages*
2,500
pages
Source
Sizes
Types
Weight
Tray 1
A4, A5,
JIS B5,
letter, legal,
executive,
folio,
statement,
Universala
Plain paper,
transparencies
, paper labelsb
6090 g/m2
(1624 lb)
250 paper,
50 labelsb,
50 transparencies
A4, A5,
JIS B5,
letter, legal,
executive,
folio,
statement,
Universala
Plain paper,
transparencies
, paper labelsb
60163 g/m2
(1643 lb)
550 paper,
50 labelsb,
50 transparencies,
card stockc
A4, A5,
JIS B5,
letter, legal,
executive,
folio,
statement,
Universala
Plain paper,
transparencies
, paper labelsb,
card stockc
60163 g/m2
(1643 lb)
1 sheet
7, 9, 10,
DL, C5, B5,
otherd
Envelopes
(250-sheet
tray)
Tray 2
(550-sheet
E240(n)/
E340/
E340n only)
Manual
feeder
Maximum and minimum sizes for other envelopes are 98.4 x 162 mm to
176 x 250 mm (3.87 x 6.38 in. to 6.93 x 9.84 in.
General information
1-7
Tools
The removal and adjustment procedures require the following tools and
equipment:
Acronyms
ACM
ASIC
CBM
CRC
DEV
DIMM
ECC
EEPROM
ENA
ESD
FRU
HBP
HVPS
LCD
LED
LVPS
NVRAM
PC
PCL
POR
POST
PPDS
PRC
PSO
RIP
TAR
SDR
USB
V ac
V dc
General information
1-9
2. Diagnostic information
Start
CAUTION: Unplug power from the printer before connecting or
disconnecting any cable, assembly, or electronic card. This is a
precaution for personal safety and to prevent damage to the
printer.
This chapter contains the codes and diagnostic tools to aid in providing
corrective action for a malfunctioning printer. To determine the corrective
action to repair a printer, look for the following information:
Diagnostic information
2-1
lights solid.
'RXEOH
&OLFN
3ULPDU\
&RGHV
6HFRQGDU\
&RGHV
Note: If you send data to the printer and all lights flash immediately, and
double-clicking does not change the display, there may be a code
problem. Contact the next level of support.
2-3
Light on
Light off
Light blinking
Flushing / Resolution
reduced
(See page 2-16)
Waiting
(See page 2-15)
Busy
(See page 2-14)
Lights
Ready/Power Saver
(See page 2-13)
Continue
Ready
Toner Low/
Replace PC
Kit
Load Paper
z
Paper Jam
Error
Lights
z
z
Toner low
(See page 2-19)
Load media
(See page 2-17)
Not ready
(printer offline)
(See page 2-16)
Continue
Ready
Toner Low/
Replace PC
Kit
Load Paper
Paper Jam
Error
2-5
Lights
z
Error
z
z
Cancel job /
Reset printer
(See page 2-22)
Programming engine
code / Programming
system code
(See page 2-21)
Cartridge errors
(See page 2-28)
Replace
photoconductor kit
(printer hard stop)
(See page 2-20)
Replace
photoconductor kit
(See page 2-19)
Continue
Ready
Toner Low/
Replace PC
Kit
z
z
z
z
z
z
Load Paper
Paper Jam
Lights
Continue
Ready
Toner Low/
Replace PC
Kit
Load Paper
Paper Jam
Error
2-7
Insufficient printer
memory
(See page 2-29)
Complex page
(See page 2-27)
Primary
code
Unsupported
flash in slot
Lights
Standard network
software error
manual feeder
(See page 2-32)
Continue
Ready
Toner Low/
Replace PC
Kit
Load Paper
Paper Jam
z
Error
Lights
Continue
Ready
z
z
z
z
Toner Low/
Replace PC
Kit
z
z
ENA connection
lost
(See page 2-32)
Network interface
errors
(See page 2-32)
Insufficient defrag
memory
(See page 2-31)
Defective flash
(See page 2-31)
Insufficient
collation area
(See page 2-30)
Load Paper
Paper Jam
z
z
z
z
Error
2-9
Lights
Error
z
z
z
z
z
z
Paper Jam
z
z
z
z
Invalid network
code
(See page 2-35)
Flash full
(See page 2-34)
Unformatted flash
(See page 2-34)
Short paper
(See page 2-33)
Memory full
(See page 2-33)
Ready
Toner Low/
Replace PC
Kit
Load Paper
z
z
z
z
Lights
Continue
z
z
z
z
z
z
Unsupported
print cartridge
(See page 2-29)
Missing or defective
print cartridge
(See page 2-28)
Print cartridge
mismatch
(See page 2-28)
Ready
Toner Low/
Replace PC
Kit
Load Paper
Paper Jam
z
z
z
z
Error
2-11
Lights
z
Paper Jam
Error
z
z
z
z
Load Paper
z
z
z
z
z
z
Continue
z
z
Ready
Toner Low/
Replace PC
Kit
Meaning
Action
Printer ready to
receive and process
data.
Printer is in Power
Saver mode.
2-13
Busy
Light pattern
Meaning
Action
Printer is busy
receiving and
processing data or
printing.
Printer is
defragmenting the
flash memory to
reclaim storage
space occupied by
deleted resources.
Printer is formatting
the flash memory.
Printer is storing
resources, such as
fonts or macros, in
flash memory.
Printer is printing a
directory, font list,
menu settings pages,
or Print Quality Test
Pages.
Busy:
Wait for message to
clear.
Press and release
to cancel print job.
Press and hold
to
reset printer.
Defragmenting flash,
formatting flash, or
programming flash:
Wait for message to
clear.
Warning: Do not turn
the printer off while this
message is displayed.
Printing a directory, a font
list, menu settings pages,
or Print Quality Test
Pages:
Wait for the pages to
print. The Busy
message is displayed as
the pages print. The
light is on when
printing stops.
Press and release
to cancel printing.
Press and hold
to
reset printer.
Receiving/processing data
from a host interface:
Wait for message to
clear.
Press and release
to stop processing.
Press and hold
to
reset printer.
Meaning
Action
Waiting
Light pattern
Meaning
Action
2-15
Meaning
Action
Printer is flushing
corrupted print data.
Printer is processing
data or printing
pages, but the
resolution of a page
in the current print job
is reduced from
600 dots per inch
(dpi) to 300 dpi to
prevent a memory full
error.
Wait until
is on to print
other jobs.
Press and release
to
cancel print job.
Press and hold
to
reset printer.
Meaning
Action
Press
to return to
Ready or Busy state.
Press and release
to
cancel print job.
Press and hold
to
reset printer.
Not ready
Light pattern
Meaning
Action
Meaning
Action
Load media
Light pattern
2-17
Meaning
Action
Meaning
Action
Toner low
Light pattern
Meaning
Action
Meaning
Action
Press
to resume
printing.
Replace the
photoconductor kit.
2-19
Meaning
Action
Meaning
Action
Meaning
Action
Meaning
Action
2-21
Meaning
Action
Meaning
Action
Service error
Light pattern
Printer error
Light pattern
Meaning
Action
Press
twice quickly to
see the secondary error
code. See Additional
informationsecondary
error codes on
page 2-24 for more
information.
Press
to clear the
secondary message.
2-23
When the
and
error has occurred.
When the
and the
has occurred.
Press and release
pattern.
The following tables show what these light patterns mean and what to do.
Meaning
Action
Paper jams between input sensor and exit sensor (201 error)
Light pattern
Meaning
Action
Meaning
Action
2-25
Meaning
Action
Meaning
Action
Meaning
Action
Meaning
Action
Complex page
Light pattern
Press
to clear the
message and continue
processing the print job
(some of the print data
may be lost).
To avoid this error in the
future:
Reduce the complexity of
the page by reducing the
amount of text or
graphics on the page and
deleting unnecessary
downloaded fonts or
macros.
Set Page Protect to on
in the Local Printer Setup
Utility.
Install additional printer
memory.
2-27
Meaning
Action
31 ErrorPrint
cartridge is either
missing or defective.
32 ErrorThe print
cartridge is
unsupported.
33 ErrorThe print
cartridge has an invalid
refill.
Meaning
Action
42 ErrorThe print
cartridge was
manufactured for a
different geographic
region than the printer.
Meaning
Action
Press
to continue
printing the job.
Press
to cancel the
print job.
Press
to cancel the
print job, turn off the printer
and install additional
memory.
2-29
Meaning
Action
Press
to clear the
message and continue
printing the job (the job
may not print correctly).
Press and release
to
cancel the print job.
Press and hold
to
reset the printer.
To avoid this error in the
future:
Simplify the print job.
Reduce the complexity of
the page by reducing the
amount of text or
graphics on the page and
deleting unnecessary
downloaded fonts or
macros.
Install additional printer
memory.
Memory is full.
A page is too
complex to print.
A page is shorter
than the set page
margins.
Memory is insufficient
to save what is in the
buffer.
Font error
Light pattern
Meaning
Action
Defective flash
Light pattern
Meaning
Action
Press
to clear the
message and continue
printing.
Downloaded fonts and
macros not previously
stored in flash memory
are deleted.
Install flash memory.
Meaning
Action
2-31
Meaning
Action
Press
to clear the
message and continue
printing (the job may not print
correctly).
Meaning
Action
Memory full
Light pattern
Meaning
Action
The printer is
processing data, but the
memory used to store
pages is full.
Press
to clear the
message and continue
printing the job (the job
may not print correctly).
Press and release
to
cancel the print job.
Press and hold
to
reset the printer.
To avoid this error in the
future:
Simplify the print job.
Reduce the complexity
of the page by reducing
the amount of text or
graphics on the page
and deleting
unnecessary
downloaded fonts or
macros.
Install additional printer
memory.
Short paper
Light pattern
Meaning
Action
2-33
Flash full
Light pattern
Meaning
Action
Meaning
Action
Press
to clear the
message and continue
printing. The job may not
print correctly.
Reformat the flash
memory. Refer to the
Technical Reference on
the Lexmark Web site for
more information.
If the error message
remains, the flash memory
may be defective and
should be replaced.
Unformatted flash
Light pattern
Meaning
Action
Meaning
Action
2-35
Service codes
All service errors are indicated by all lights flashing as the primary
notification or code. The secondary light pattern indicates an area or
function which has the error. Tertiary codes (shown on the following pages)
indicate specific device errors. When all lights flash, double-click
to see
the secondary code. Double-click
again to see the tertiary code. If you
double-click again, you return to the primary light pattern again.
In the following example:
The primary light pattern indicates a service error (all flashing). Doubleclick
The tertiary light pattern indicates the fan has stalled. If you doubleclick again, the original primary light pattern will appear.
Note: If you send data to the printer and all lights flash simultaneously, and
double-clicking
does not produce a secondary code, you may
have a code problem. Contact the next level of support.
Light blinking
Lights
Continue
Ready
Toner Low/
Replace PC
Kit
Load Paper
Paper Jam
Error
2-37
Lights
Error
95xController card
(NVRAM, ROM, or
NAND)
94xRIP to engine
communications,
engine electronics
93xPrinthead,
drive motor, RIP
to engine
92xFuser or toner
sensor
91xDC motor or
transfer roll
90xSoftware
Continue
Ready
Toner Low/
Replace PC
Kit
Load Paper
Paper Jam
98xPaper port
communications
97xNetwork
Lights
96xRAM memory
Continue
Ready
Toner Low/
Replace PC
Kit
Load Paper
Paper Jam
Error
2-39
Controller software
Controller software error/illegal trap (90x). For the other errors, which
indicate a faulty programming process or faulty component on the controller
card, replace the controller card. See Controller card removal on
page 4-15.
Service tertiary error codescontroller software
Lights
905Interface
violation by
paperport device
Service tertiary
codes
902General
engine
software error
Service
secondary
codes
90x
Continue
Ready
Toner Low/
Replace PC
Kit
Load Paper
Paper Jam
Error
Lights
917Transfer
roll circuitry
Service tertiary
codes
914Tray 2
motor
Service
secondary
codes
91x
Continue
Ready
Toner Low/
Replace PC
Kit
Load Paper
Paper Jam
Error
2-41
924Open circuit
in thermistor path
923Fuser too
hot during printing
or idle
922Fuser failed
to reach standby
temperature
921Fuser below
standby
temperature at idle
Lights
Service
secondary
codes
92x
Continue
Ready
Toner Low/
Replace PC
Kit
Load Paper
Paper Jam
Error
929Toner
sensor or toner
cartridge
927Fan stalled
926Fuser
thermistor open
circuit
Lights
925Incorrect
fuser lamp
installed
Continue
Ready
Toner Low/
Replace PC
Kit
Load Paper
Paper Jam
Error
2-43
934Mirror motor
lost
lock
933Mirror motor
locked
Lights
931No first
HYSNC. Verify
interlock switch
at J13.
932Printhead
lost HYSNC
930Wrong
printhead
Service
secondary
codes
93x
Continue
Ready
Toner Low/
Replace PC
Kit
Load Paper
Paper Jam
Error
939RIP/engine
communication
error
937Transport
motor lost lock
Lights
935Mirror motor
not at opening
speed. Verify
+24 V dc at J11-5
936Transport
motor initial lock
failure
Continue
Ready
Toner Low/
Replace PC
Kit
Load Paper
Paper Jam
Error
2-45
NVRAM failure
Error codes 950954 indicate a problem in the NVRAM (nonvolatile random
access memory). Replace the operator panel assembly. Codes 955959
indicate a failed controller card assembly. Replace the controller card.
Service tertiary error codesNVRAM failure
955Code ROM or
NAND failed CRC
954NVRAM
chip failure
952NVRAM CRC
failure
Lights
950Secure
EEPROM data
does not match
NVRAM
951Secure
EEPROM failure
Service
secondary
codes
95x
Continue
Ready
Toner Low/
Replace PC
Kit
Load Paper
Paper Jam
Error
Note: NVRAM is on the operator panel printed circuit board while secure
NVRAM is on the controller card. Check margin alignments after
replacing the operator panel assembly. See Printhead service
check on page 2-111 for more information. If margin errors are
unacceptable, corrections can only be made through software.
Contact the next level of support.
959SRAM
failure
958NAND failure
957ASIC failure
Lights
956Processor
failure
Continue
Ready
Toner Low/
Replace PC
Kit
Load Paper
Paper Jam
Error
2-47
961RAM in
slot 1 is bad
Lights
Service teriary
codesRAM
960RAM
soldered on the
board is bad
Service
secondary
codes
96x
Continue
Ready
Toner Low/
Replace PC
Kit
Load Paper
Paper Jam
Error
Network error
Indicates an error in the network circuitry. Replace the controller card
assembly.
Service tertiary error codesnetwork error
979Flash parts
failed while
programming port
978Bad checksum
while programming
port
976Unrecoverable
software error in
network port
Lights
Service
secondary
codes
97x
Continue
Ready
Toner Low/
Replace PC
Kit
Load Paper
Paper Jam
Error
2-49
366 Mhz
Indicator light
The indicator light gives information about the status of your printer.
If the light is
The printer is
Off
Off
On
Blinking
On and busy
2-51
Buttons
Use the five operator panel buttons to open a menu, scroll through a list of
values, change printer settings, and respond to printer messages.
Note: Buttons act on the information displayed on the second line of the
operator panel.
The following information describes the functions of each button.
Button
Function
Go
Press Go to:
Return to the Ready state if the printer is offline (the Ready
message does not appear on the display).
Exit printer menus and return to the Ready state.
Clear some operator panel messages.
Resume printing after loading media and clearing paper
jams.
Exit Power Saver.
If you have changed printer settings from the operator panel
menus, press Go before sending a job to print. The printer
must display Ready for jobs to print.
Menu
Button
Function
Select
Return
Stop
2-53
Paper Menu
Paper Source
Paper Size
Paper Type
Custom Types
Universal Setup
Substitute Size
Paper Texture
Paper Weight
PostScript
Menu
Print PS Error
Font Priority
PPDS Menu
Orientation
Lines per Page
Lines per Inch
Page Format
Character Set
Best Fit
Tray 1
Renumber
Auto CR after LF
Parallel Menu
PCL SmartSwitch
PS SmartSwitch
NPA Mode
Parallel Buffer
Advanced Status
Protocol
Honor Init
Parallel Mode 2
MAC Binary PS
Utilities Menu
Quick Demo
Print Menus
Print Net Setup
Print Fonts
Print Directory
Print Demo
Factory Defaults
Hex Trace
Setup Menu
Printer Language
Power Saver
Resource Save
Download Target
Print Timeout
Wait Timeout
Auto Continue
Jam Recovery
Page Protect
Print Area
Display Language
Toner Alarm
Network Menu
PCL SmartSwitch
PS SmartSwitch
NPA Mode
Network Buffer
Mac Binary PS
Std Net Setup
Job Menu
Cancel Job
Reset Printer
Print Buffer
Quality Menu
Print Resolution
Toner Darkness
PictureGrade
USB Menu
PCL SmartSwitch
PS SmartSwitch
NPA Mode
USB Buffer
Mac Binary PS
Explanation
Change Cartridge
Invalid Refill
2-55
Explanation
Close Door
Explanation
Insert <tray>
Tray=Tray 1 or Tray 2.
The printer does not detect the presence or
absence of a tray, but that paper was not
picked. Replace the tray, and press Go.
Note: This situation usually occurs when the
tray is refilled during a job. To refill a tray
during a printing session, press Stop, and wait
for pages to reach the output bin before
refilling the tray.
The following actions may be taken:
Insert the requested tray.
Press Menu until Job Menu displays. The
following selections are available:
Cancel Job
Reset Printer
If the message cannot be cleared, verify
whether the paper is being picked. If so, and
the paper advances to activate the input
sensor, this message would indicate a sensor
problem. Otherwise, check the pick tires and
pick mechanism.
Install Tray x
or Cancel Job
2-57
Explanation
31 Missing or
Defective Cart.
32 Unsupported
Print Cartridge
33 Change Cartridge
Explanation
37 Insufficient
Defrag Memory
37 Insufficient
Memory
Held Jobs may be
lost
2-59
Explanation
38 Memory Full
39 Complex Page
42 Cartridge Region
Mismatch
Explanation
50 PPDS
Font Error
51 Defective
Flash
52 Flash Full
53 Unformatted
Flash
2-61
Explanation
54 Std Network
Software Error
55 Unsupported
Flash
56 Std Parallel
Port Disabled
56 Standard USB
Port Disabled
58 Too Many
Trays Attached
Explanation
58 Too Many
Flash Options
84 Photoconductor Life
Warning
84 Replace Photoconductor
88 Toner Low
2-63
Explanation
Description
Action
900
Service
RIP software
902
General engine
software failure
905
Interface violation by
the Paperport device
917
Transfer roll
920
Fuser error
Fuser error
Indicates that the fuser
is below proper
temperature during
standby or idle time.
922
Fuser error
Fuser failed to reach
standby temperature.
923
924
2-65
Description
Action
925
Fuser Error
Fan Error
Fan is stalling.
929
Toner sensor
931
Printheadno first
HSYNC
932
Printheadlost
HSYNC
934
935
936
937
950
Controller card
951
Controller card
Description
Action
952
NV failure:n
954
955
956
Controller card
957
ASIC failure
958
NAND failure
959
SRAM failure
960
961
2-67
Description
Action
975
Unrecognizable
network port
976
Software error in
network port
978
979
xx
xx
xx
xx
DU
xx
xx
xx
xx
Byte 2
Byte 3
Byte 4
DU
xx
xx
xx
xx
DU
xx
xx
xx
xx
Byte 5
Byte 6
Byte 7
Byte 8
Values
In the table below, the values for common variables are listed below:
media source
10=Manual feeder
11=Tray 1
12=Tray 2
media size
1=Letter
2=Legal
3=B5
4=A4
5=Executive
6=A5
7=Custom size
9=7 in. envelope
A=#9 Envelope
B=#10 Envelope
C=8.661 in. Envelope
D=C5 Envelope
E=B5 Envelope
F=Legal envelope
2-69
Explanation
Possible
error
message
84 00 22 x1
x2 00
200
84 01 22 x1
x2 00
200
84 x1 30 x2
x3 x4
84 1x 2D x2
x3 x4
84 xx 00 x1
x2 x3
200
Possible
error
message
Explanation
84 xx 01 x1
x2 00
200
84 xx 02 x1
x2 x3
200
84 xx 04 x1
x2 x3
200
2-71
Explanation
Possible
error
message
200
200
200
200
Possible
error
message
Explanation
84 xx 27 x1
x2 x3
84 xx 28 x1
84 xx 29 x1
x2 x3
84 xx 2A 00
00 00
84 xx 2B 00
00 00
2-73
Explanation
84 xx 2C x1
x2 x3
84 xx 2D x1
x2 x3
84 xx 2E x1
x2 00
84 xx 2F x1
x2 x3
Possible
error
message
200
Possible
error
message
Explanation
200
251
89 00 01 00
00 00
202
2-75
Explanation
Possible
error
message
202
202
89 xx 0D 00
x2 x3
202
Possible
error
message
Explanation
201
8E xx 00 x1
x2 x3
8E xx 08 00
00 00
8E xx 09 x1
201
250
(x1=media source)
8E x1 10 x2
x3 x4
2-77
Explanation
Possible
error
message
Diagnosticsall models
Symptom tables
POST symptom table
Symptom
Action
Action
Diagnosticsall models
2-79
Symptom
Action
Paper jams.
Paper skew.
Blank page.
Black page.
Heavy background.
Light print.
Symptom
Action
Service checks
Service checks which involve measuring voltages on the
LVPS/HVPS (low voltage power supply/high voltage power
supply board) should be performed with the printer positioned
on its back side.
Note: When you make voltage readings, always use frame ground unless
another ground is specified. See the wiring diagram in the back of
the book for more information.
Action
Cooling fan
Diagnosticsall models
2-81
Action
Controller card
assembly
Action
Controller card
assembly (continued)
Diagnosticsall models
2-83
Action
LVPS/HVPS
Voltage
J4-1
+5 V dc
J4-2
+5 V dc
J4-3
+5 V dc
J4-4
+5 V dc
J4-8
+24 V dc
J4-9
+24 V dc
J4-13
+5 V dc
Action
Diagnosticsall models
2-85
Action
Unplug the printer and check the fuses on the
LVPS/HVPS board for continuity.
LVPS/HVPS
Action
Unplug the printer, and disconnect the fuser
lamp cable plug from the LVPS/HVPS board
connector at CN102.
2-87
Action
Step 2: No continuity
Check the lamp cable for continuity.
(continued)
Fuser
Action
If the fuser lamp comes on and a fuser failure
light error code displays, be sure the thermistor
is contacting the hot roll, and the thermistor
cable is firmly seated in connector J6 on the
controller card.
Fuser AC cables
LVPS/HVPS
Fuser
Fuser AC cables
LVPS/HVPS
Fuser
Action
Measure the resistance of the thermistor. The
resistance measures from approximately 1K
ohms immediately after printing or POR to
approximately 240K ohms when thermistor
reaches room temperature. (It may take 30
minutes to cool.)
Replace the fuser assembly as necessary.
Diagnosticsall models
2-89
Action
LVPS portion of board
Fuses that open typically indicate a faulty LVPS/
HVPS.
LVPS/HVPS
Action
Turn off the printer, and unplug the main motor
cable at J8. Turn on the printer, and check for
the following voltages at J8:
J8 pins
Voltages
Pins 14
Approx. +3.3 V dc
Pin 6
Approx. +5 V dc
Warning: Do not
replace the operator
panel and controller
card at the same time.
Each card contains the
printer settings. When
either of these cards is
new, it obtains the
settings from the other
card. Settings are lost
when both are new
and replaced at the
same time.
Pins 79
10 V dc24 V dc
Diagnosticsall models
2-91
Action
Buttons
Open controller card cage and locate the
operator panel connector at J19.
Check for continuity between pins 1 and 2 of the
cable as you press the Continue
button.
Similarly, check the continuity between pins 1
and 6 of the cable while pressing Cancel
.
If continuity is not present, replace the operator
panel.
Note: Check margin alignments after replacing
the operator panel assembly. If margin errors
are unacceptable, corrections can only be made
through software. Contact the next level of
support.
Action
Lights
Warning: Do not
replace the operator
panel and controller
card at the same time.
Each card contains the
printer settings. When
either of these cards is
new, it obtains the
settings from the other
card. Settings are lost
when both are new
and replaced at the
same time.
Action
Diagnosticsall models
2-93
Action
Exit sensor
Action
ACM
(autocompensator
mechanism or paper
feed) clutch
Manual feed clutch
Action
Action
Diagnosticsall models
2-95
Action
Tray 1
Tray 2 (option)
Controller card
Action
Fuser
Diagnosticsall models
2-97
and
lights
Four pages print to help you evaluate print quality. The first page has
various fonts and a graphic, the second page is gray with graphics, the
third page is black, and the last page is blank. Once the paper exits into
the output bin, the printer returns to the home state (four top lights on).
4. Use the test pages to isolate problems such as light or toner streaks.
See POST symptom table on page 2-79 for solutions to these
problems.
To exit print quality test pages, turn the printer off.
Models E340 and E342n
To print the print quality test pages:
1. Enter Configuration Menu.
a. Turn the printer off.
b. Press and hold Select and Return.
c. Turn the printer on.
d. Release the buttons when Performing Self Test displays.
2. Select Prt Quality Pgs.
3. Press Go.
Four pages print to help you evaluate print quality. The first page has
various fonts and a graphic, the second page is gray with graphics, the
third page is black, and the last page is blank.
4. Use the test pages to isolate problems such as light or toner streaks.
See POST symptom table on page 2-79 for solutions to these
problems.
To exit, press Menu until Exit Config Menu appears, and press Select.
Blank page
FRU
Action
Printhead
LVPS/HVPS
Controller card
Toner electrodes
(cable assembly)
Diagnosticsall models
2-99
Black page
Note: Incorrect laser exposure or incorrect charging of the photoconductor
causes an all black page. Always verify the same results from a
different print cartridge assembly and developer before proceeding.
FRU
Action
LVPS/HVPS board
Controller card
Heavy background
Poor development or poorly charged toner particles cause excessive
background. This is more noticeable as the toner cartridge nears endof
life.
FRU
Action
LVPS/HVPS
Controller card
Action
Diagnosticsall models
2-101
Action
Transfer roll
Action
Fuser
Light print
FRU
Action
Transfer roll
LVPS/HVPS board
Action
Print cartridge
assembly (not a FRU)
Developer drive
coupling assembly
Diagnosticsall models
2-103
Action
Fuser
Transfer roll
Action
Light or blurred
characters.
Light print
The toner cartridge may be getting low on toner:
Remove the toner cartridge and print
cartridge assembly.
Shake it from side to side to redistribute the
toner.
Reinstall it and recheck for condition.
Make sure you are using recommended print
media (see media types and sizes in the
Users Reference).
Use MarkVision to define the custom type
setting for media type, media texture, or
media weight.
The toner cartridge or PC Kit may be
defective. Replace the PC Kit first and
recheck.
Blurred characters
Blurred images, including characters, are
usually caused by a defective printhead. See
Light print on page 2-103.
Toner smudges
appear on the front or
back of the page.
Diagnosticsall models
2-105
Action
Vertical or horizontal
streaks appear on the
page.
The
light nor Toner Low message do
not display if the standard 1,500 page toner
cartridge is installed.
Remove the toner cartridge and gently shake
it from side to side to redistribute the toner.
Replace the toner cartridge.
The
light is on
(E238, E240, and
E240n) or Toner Low
displays (E240 and
E242n).
Action
Faint images or
repetitive spots appear
on the page.
Diagnosticsall models
2-107
Action
Make sure the toner cartridge assembly is
installed properly.
Make sure the parallel or USB cable is not
damaged and is firmly plugged into the
connector on the back of the printer.
Press and release
to print a menu
settings page (E238, E240, E240n), or press
Menu to select Utilities Menu, and then select
Print Menus (E340, E342n).
If you cannot print a menu settings page,
contact the next level of support.
If you can print a menu settings page, the
problem is one of the following:
Computer
Software program
Cable
(USB only) failed ASIC or controller card.
Replace card.
Note: Test by unplugging USB and
replugging it with the printer on. If the
computer indicates unknown device,
replace the card.
If you are using a 3,000 or 6,000 page toner
cartridge and the Toner Low alarm is set to on,
the printer stops printing until you replace the
toner cartridge.
Download the correct Lexmark setup utility from
the Dell Web site at www.dell.com to change the
Toner Low alarm.
Action
Diagnosticsall models
2-109
Action
Unexpected
characters print or
characters are
missing.
While in PostScript 3
emulation, the printer
is flushing data
(Ready/Data and Error
lights are blinking).
Action
Unplug the printer.
Disconnect the printhead cables from J13 and
J14 on the controller card.
Turn the printer on.
Printhead
Action
Check transfer roll area for debris, and clean
area as necessary.
Verify continuity between the spring below the
left side bearing and the transfer roll shaft.
Transfer roll
Diagnosticsall models
2-111
3. Diagnostic aids
Since the operator panels differ, you need to determine which model you
are servicing, and begin in the section below:
Diagnostic aids
3-1
Printing menus
Print menus by pressing and holding
samples on page 3-3 and page 3-4).
3-3
3-5
Utilities
Use the Utilities menu to troubleshoot printer problems.
Setting
Use setting to
Values
Reset
Factory
Defaults
Hex Trace
Off (default)
On
Setting
Use setting to
Values
Print Quality
Test Pages
Reset Photoconductor
Counter
Setup
Use the Setup menu to configure how the printer formats the end of a line
depending on the computer system being used.
Menu item
Use setting to
Values
Demo Mode
Deactivate (default)
Activate
Off (default)
Auto LF after
CR
Off (default)
On
On
3-7
Parallel
Use the Parallel menu to change printer settings on jobs sent through a
parallel port.
Menu item
Use setting to
Values
NPA Mode
Off
Receive information at a
much higher transmission
rate if your printer is set to
Fastbytes (if your
computer supports
Fastbytes) or receive
information at a normal
transmission rate if your
printer is set to Standard.
Standard
Parallel
Mode 2
Off
MAC Binary
PS
Protocol
On
Auto (default)
Fastbytes (default)
On (default)
USB
Use the USB menu to change printer settings on jobs sent through a USB
port.
Menu item
Use setting to
Values
NPA Mode
Off
MAC Binary
PS
On
Auto (default)
3-9
Network
Use the network menu to change printer settings on jobs sent through a
network port (either standard network or network opt <x>).
Menu item
Use setting to
Values
NPA Mode
Off
MAC Binary
PS
Auto (default)
Development
Menu item
Use setting to
Value
Edge to
Edge
Off (default)
On
Setting is ignored by
PPDS interpreter.
Print quality
pages
Continuous
print
simplex
Tray 1
to stop.
3-11
Development (continued)
Menu item
Use setting to
Continuous
print
simplex
Tray 2
Value
to stop.
Defaults
U.S. (default)
000101 (default)
Menu item
Use setting to
Value
Par S Strobe
Adjustment
Range from -1 to 3,
0 is default.
Configuration
ID
Non-U.S.
000189
Parallel
Network
Menu item
Use setting to
History
Value
History Mode
Dump
NVRAM
Mark
Modified (default)
Every time
Reinit
NVRAM
Meditech
Mode
Yes
No (default)
3-13
Diagnostics
Mode
Printing menus
To print a listing of the menus:
1. At the Ready prompt, press Menu until Utilities appears.
2. Press Select.
3. Press Menu until Print Menus appears.
4. Press Select.
Available menus
Reset PC Cnt
Panel Menus
PPDS Emulation
Download Emuls
Demo Mode
Factory Defaults
Energy Conserve
ERROR LOG (print log only) See Error log on page 3-18.
Paper Prompts
Env Prompts
3-15
Reset PC Cnt
When you install a new photoconductor, this number should be reset.
To reset the counter:
1. Select Reset PC Cnt from the CONFIG MENU.
2. Press Select to reset the counter to zero.
Note: Permanent page count is not affected by this operation.
Panel Menus
If no password is set, Panel Menus lets you restrict access to the Ready
Menu Group. When a password is set by an administrator, this menu item
does not appear.
1. Select Panel Menus from the Diagnostics Mode.
2. Select Disable to make menus in the Ready Menu Group inaccessible.
To change the setting, select Panel Menus, and select Enable to make the
menus available.
PPDS Emulation
This menu lets you turn on PPDS emulation, if desired.
1. Select PPDS Emulation from CONFIG MENU.
2. Select Activate to enable PPDS emulation and Deactivate to turn it
off.
Download Emuls
This menu item only displays if a downloaded emulator is installed.
To disable downloaded emulations:
1. Select Download Emuls from CONFIG MENU.
2. Select Disable.
The printer performs a POR and starts as if the downloaded emulations
were not loaded.
To reactivate downloaded emulations, restart the printer.
Demo Mode
This menu item lets you turn demo mode on or off.
1. Select Demo Mode from CONFIG MENU.
2. Select Activate to turn the demo mode on or Deactivate to turn demo
mode off.
Factory Defaults
This menu lets you restore the printer settings to their factory default values.
1. Select Factory Defaults from the Configuration Menu.
2. Select either Restore Base or Restore Network. Restore Network is
only available if an integrated network adapter is installed.
Energy Conserve
Select On to allow access to the Power Saver menu. If you select Off, an
additional item appears in the Power Saver menu. Disable lets you enable
or disable Power Saver from the customer menu.
3-17
Error log
See Error log on page 3-32 for a more detailed description. The error log
printed from the Diagnostics Mode contains additional debug information for
9xx errors than the error log printed from the Configuration Menu. You can
also view or clear the log from the Diagnostics Mode.
Print Log
Additional diagnostic information is available when you print the error log.
This report can also be printed from the Diagnostics Mode. See Print Log
on page 3-33. Also, the error log printed from the Diagnostics Mode
contains additional debug information for 9xx errors than the error log
printed from the Configuration Menu. Because you can clear error logs you
can view, the contents of this log may not match the contents when you view
the error log.
To print the error log:
1. Select Print Log from the Error Log menu.
2. Press Return to exit the Error Log menu.
Paper Prompts
Setting Paper Prompts controls which tray a change prompt is directed to
when paper is sensed to be the wrong size. Selections include Auto and
Manual Paper.
Env Prompts
Setting Env Prompts controls which tray a change prompt is directed to
when envelopes are sensed to be the wrong size. Selections include Auto
and Manual Env.
Diagnostics mode
Available tests
The tests display on the operator panel in the order shown:
Bottom Margin
Top Margin
Left Margin
Right Margin
Quick Test
PRINT TESTS
Tray 1
HARDWARE TESTS
LCD Test
Button Test
DRAM Test
Parallel Wrap
Sensor Test
Front Door
Toner
Input
Output
Standard Bin
DEVICE TESTS
3-19
PRINTER SETUP
Defaults
Page Count
Serial Number
Engine Setting 1
through 4
Model Name
Configuration ID
Edge to Edge
EP SETUP
EP Defaults
Fuser Temp
Transfer
Print Contrast
Charge Roll
Gap Adjust
ERROR LOG
Display Log
Print Log
Clear Log
EXIT DIAGNOSTICS
Registration
To set print registration:
1. Select REGISTRATION from the Diagnostics menu.
The Top margin sign/value pair blinks. This indicates it is the margin
value being changed.
T=sxx*
L=sxx*
B=sxx*
R=sxx*
Description
Value
sign
B=
Bottom margin
T=
Top margin
-16 to +16
L=
Left margin
-25 to +25
R=
Right margin
-10 to +10
3. To change the margin value, press Menu. When the value you want
displays, press Select to save the value.
To verify the margin values are correct, you must print the Quick Test
page. Press Go to print the test page. While printing, Quick Test
Printing displays. Once the Quick Test page completes printing, the
registration screen displays again.
4. To exit, press Return.
5. To Test the setting by printing the Quick Test page for all the source,
see Quick Test on page 3-22. Select all the available sources.
Print the Quick Test Page on letter or A4 paper.
3-21
Quick Test
The Quick Test contains the following information:
Print tests
Input source tests
Input source print tests can verify that the printer can print on media from the
installed input sources. Only installed sources appear in the menu.
To run the input source test:
1. Select PRINT TESTS from Diagnostics Mode.
2. Select the input source from the sources displayed on the Feed Test
menu. All installed sources are listed.
Menu selections
Description
Tray 1
Standard tray
Tray 2*
Optional tray
* If installed
3. Select either Single (feeds one sheet of blank media from the selected
source) or Continuous (continues feeding blank media from the
selected source until Return or Stop is pressed).
Press Return or Stop to exit the test.
Hardware tests
Select the following selections from HARDWARE TESTS:
LCD Panel
Buttons
Op Panel
DRAM
Parallel Port
LCD Test
This test continuously executes a pattern.
1. Select LCD Test from Diagnostics Mode. The test continually
executes.
2. Press Return or Stop to cancel the test.
Button Test
1. Select Button Test from Diagnostics Mode.
With no buttons pressed, several occurrences of OP (Open) appear on
the display.
OP
OP
OP
OP
OP
OP
2. To test the proper operation of each button, press each button on the
operator panel one at a time, and a CL (Closed) displays in place of
an OP.
3. Press Return or Stop to cancel the test.
3-23
DRAM Test
The purpose of this test is to check the validity of DRAM, both standard and
optional. The test writes patterns of data to SDRAM to verify that each bit in
memory can be set and read correctly.
To run the SDRAM Memory Test:
1. Select DRAM Test from the menu. The power indicator blinks
indicating the test is in progress.
DRAM Test
P:######
xxxMb
F:#####
Parallel Wrap
This test is used with a wrap plug to check operation of the parallel port
hardware. Each parallel signal is tested.
To run the Parallel Wrap Test:
1. Disconnect the parallel interface cable, and install the wrap plug (P/N
1319128).
2. Select HARDWARE TESTS from Diagnostics Mode.
3. Select Parallel Wrap.
4. Select Parallel Wrap, Parallel 1 Wrap, Parallel 2 Wrap, or Parallel 3
Wrap.
The power indicator blinks, indicating the test is in progress. The test
runs continuously until canceled.
Parallel Wrap
P:######
F:#####
P:###### represents the number of times the memory test has passed
and finished successfully. Initially 000000 displays with the maximum
pass count being 999,999.
F:##### represents the number of times the memory test has failed and
finished with errors. Initially 00000 displays with the maximum fail count
being 99,999.
5. Each time the test finishes, the screen updates. If the test passes, the
pass count increases by 1, however if the test fails, a message
displays for approximately three seconds. One of the following failure
messages may display:
Sync Busy Error
Byte Interrupt Request Error
Strobe Interrupt Request Error
Init Fail Error
Init Busy Error
Host Busy Error
RAM Data FF Error
RAM Data AA Error
RAM Data 00 Error
RAM Data 55 Error
DMA Count Error
DMA Address Error
DMA Interrupt Error
DMA Memory Error
Diagnostic aidsE340 and E342n
3-25
P=OP
Tray 1
No
No
Tray 2
No
No*
Manual feeder
Yes
No
3-27
Device tests
This menu is only displayed if flash memory is installed.
Flash Test
This test causes the file system to write and read data on the flash to test
the flash.
Warning: This test destroys all data on the flash. The flash will be
unformatted at the end of the test. Format Flash is available from the
Utilities menu.
To run the Flash Test:
1. Select Flash Test from the DEVICE TESTS menu.
The power indicator blinks while the test is running.
Files will be
Lost.
Go/Stop?
Flash Test
Test Failed
Printer setup
Defaults
Selections are U.S. or Non-U.S. This selection affects the following defaults:
Printer setting
U.S. value
Non-U.S. value
Letter
A4
Envelope size*
10 Envelope
DL Envelope
Letter
A4
PC-8
PC-850
437
850
Units of measure
Inches
Millimeters
Page Count
Reset the page count when an engine card is replaced.
To reset the page count:
1. Select Page Count from the PRINTER SETUP menu.
Page Count
=1234567*
2. The leftmost number blinks. Use Menu to increase or decrease the
number, and press Select to move to the next digit to the right.
Continue until the correct number displays. To skip a number without
changing it, press Select.
When Select is pressed after the last digit, the number is saved.
3-29
Serial Number
The serial number can only be viewed and cannot be changed.
To view the serial number:
1. Select Serial number from PRINTER SETUP.
2. Press Return to return to PRINTER SETUP.
Model Name
The serial number can only be viewed and cannot be changed.
Configuration ID
The configuration ID is used to communicate characteristics of certain areas
of the printer that cannot be determined by hardware sensors. The
configuration ID was originally set when the printer was manufactured and is
located on the printer label.
Edge to Edge
When Edge to Edge is set to On, text and graphics are printed with all
margins set to the physical edges of the page. This feature does not work in
PPDS emulation.
EP setup
EP Defaults
Restores all EP settings to factory default values. Selections are Restore
and Do Not Restore.
Transfer
The transfer can be adjusted to Low, Medium, or High. The default setting
is Medium.
Print Contrast
The print contrast can be adjusted to Low, Medium, or High. The default
setting is Medium.
Charge Roll
The charge roll can be adjusted to Low, Medium, or High. The default
setting is Medium.
Gap Adjust
Adjusts the minimum gap between sheets during printing. This setting
reduces speed (pages per minute), but can be used to reduce curl of printed
media and improve stacking in the output bin.
Range is 0 (default) to 255. Adjusting by one results in 9 mm of increased
gap.
3-31
Error log
Display Log
Selecting ERROR LOG provides a history of printer errors. It contains the 12
most recent errors that have occurred on the printer. The most recent error
displays in position 1 and the oldest error displays in position 12 (if 12 errors
have occurred). If an error occurs after the log is full, the oldest error is
discarded. Identical errors in consecutive positions in the log are entered. All
2xx and 9xx error messages are stored in the error log.
To view the error log:
1. Select Display Log from the Error Log menu.
The error log is displayed on three screens, but only four entries are
shown at a time. To move to the next screen, press Menu. For
example:
1-200
3-928
2-920
4-922
5-250
7-230
6-990
8-230
9-953
11-000
10-000
12-000
In this example, the last error was a 200 error. In positions 10, 11, and
12, no codes were recorded.
2. Press Return to exit the error log.
Print Log
Additional diagnostic information is available when you print the error log.
Some of the additional information includes:
Clear Log
1. Select Clear Log from the Error Log menu.
Clear Log
=Yes
2. Press Yes to confirm. Select No to exit without clearing the log.
1-000
3-000
2-000
4-000
3. Press Return to exit the Clear Log menu after clearing the log.
3-33
4. Repair information
Warning: Read the following before handling electronic parts.
Put the ESD wrist strap on your wrist. Connect the wrist band to the
system ground point. This discharges any static electricity in your body
to the printer.
Hold the ESD-sensitive part by its edge connector shroud (cover); do
not touch its pins. If you are removing a pluggable module, use the
correct tool.
Do not place the ESD-sensitive part on the MFP cover or on a metal
table; if you need to put down the ESD-sensitive part for any reason,
first put it into its special bag.
Machine covers and metal tables are electrical grounds. They increase
the risk of damage because they make a discharge path from your
body through the ESD-sensitive part. (Large metal objects can be
discharge paths without being grounded.)
Prevent ESD-sensitive parts from being accidentally touched by other
personnel. Install machine covers when you are not working on the
machine, and do not put unprotected ESD-sensitive parts on a table.
If possible, keep all ESD-sensitive parts in a grounded metal cabinet
(case).
Be extra careful in working with ESD-sensitive parts when coldweather heating is used because low humidity increases static
electricity.
Repair information
4-1
Removal procedures
Note:
1. Remove the toner cartridge and paper tray before removing other
printer parts. The toner cartridge should be protected from light while
out of the printer.
2. We recommend disconnecting all external cables from the printer to
prevent damage during service.
3. Unless otherwise stated, reinstall the parts in reverse order of removal.
4. When reinstalling a part held with several screws, start all screws
before final tightening.
Covers
Extender cover removal
1. Locate the latches on the left and right sides of the extender cover.
2. Push the latches, and pull the cover away from the rear of the printer.
3. Force the left hinge out of its socket, and relax it above the socket.
4. Force the right hinge out of its socket, and lift it above the socket.
Warning: Do not pull the fuser link out of the printer any farther than
when the door is fully open. Otherwise, the link extension may dislodge
the cartridge coupler.
Repair information
4-3
6. Use your left hand to hold the fuser link at the cover joint while rotating
the right side of the cover slightly away from the printer to disengage
the link.
Repair information
4-5
5. Place a piece of tape (C) across the LCD lens and the bezel.
Use about three inches and fold one end under to form a tab to allow
easy removal after reinstallation.
6. Using fingernails, pull the top of the bezel away from the front access
cover. Carefully work the bezel away from the buttons and front access
cover.
Push down on the top edge of the bezel to deflect it away from the
buttons.
7. Remove the screws (D) holding the button card assembly to the front
access cover.
8. Unlatch the LCD display (right and left sides).
D
9. Carefully pull the LCD assembly away from the front access cover.
10. Disconnect the LCD panel and controller card.
11. Open the front access cover, and position the cable outside the cover.
12. Place thumbs on the inside of the respective hinge.
Repair information
4-7
13. Force the left hinge out of its socket, and relax it above the socket.
14. Force the right hinge out of its socket, and lift it above the socket.
Warning: Do not pull the fuser link out of the printer any farther than
when the door is fully open. Otherwise, extending the link may dislodge
the cartridge coupler.
15. Carefully lift the cover free from the printer frame.
16. Use your left hand to hold the fuser link at the cover joint while rotating
the right side of the cover slightly away from the printer to disengage
the link.
Repair information
4-9
6. To remove the cover, position the printer with the left rear corner
hanging over the edge of the table.
7. Lift the top rear of the cover over the pivot point, and drop the cover
away from the printer.
Repair information
4-11
5. To remove the cover, position the printer with the right rear corner
hanging over the edge of the table.
6. Lift the top rear of the cover over the pivot point, and drop the cover
away from the printer.
Repair information
4-13
Repair information
4-15
4. Remove two screws (B) securing the parallel port and the screw (C)
securing the USB port to the frame at the back of the printer.
5. Remove five screws (D) holding the card to the metal side frame.
Repair information
4-17
4. Use a smaller Phillips screwdriver to remove the screw (B) holding the
sensor.
B
5. Slide the sensor from the positioning post.
Installation note: Be sure to reroute the cable through the cable clip.
Repair information
4-19
A
4. Lift the metal cover from the printer.
5. Remove the developer drive coupler (B) and the conical spring (C).
C B
Repair information
4-21
A
Warning: There will be some lubricant on the gear and shaft. Be sure
to wipe hands clean with each contact to prevent spreading lubricant to
other areas.
4. Align the flat portion on the right end of the shaft with the opening of the
bearing support, and lift the right end of the shaft through the support.
5. Swing the shaft away from the printer to expose the sensor flag.
Repair information
4-23
7. Slide the fuser out just enough to access the screw holding the sensor.
8. Unsnap the sensor from the bracket.
9. Observe the orientation of the flag (C) and spring (D) before replacing
units.
C
10. Remove the sensor and its attached cable.
11. Loosen the screw (E) that secures the bracket to remove the cable.
Repair information
4-25
Fan removal
1. Open the right side cover.
2. Unplug the fan from the controller card at J18.
3. Remove two screws (A) holding the fan to the metal side frame.
Repair information
4-27
Fuser removal
1. Remove the paper exit guide assembly. See Paper
exit guide assembly removal on page 4-46 for more
information.
2. Remove the two screws (A) securing the fuser.
A
3. Disconnect the thermistor at J16 and exit sensor at J17 on the
controller card.
4. Slide the fuser out far enough to access the power cables on the right
side.
5. To disconnect the fuser power cables, slide the insulation (B) back to
expose the connectors. Press the tang (C) on the connector to
disconnect the cable connector.
6. Slide the fuser out while carefully directing the thermistor and exit
sensor cables through the frame openings.
Note: Be sure to slide the insulation back in place after reconnecting the
cables.
Repair information
4-29
5. Remove the metal cover and unsnap the link (A) from the shaft.
6. Disconnect the coupler from the front link, and remove the links.
Repair information
4-31
5. Slide the fuser out far enough to expose and disconnect the AC cable
connections.
You may have to remove the fuser to disconnect the cables. See
Fuser removal on page 4-28.
6. To disconnect the fuser power cables, slide the insulation (A) back to
expose the connectors. Press the tang (B) on the connector to
disconnect the cable connector.
Repair information
4-33
A
4. Remove the screws (B) from the shaft of the input roller clutch
assembly and the lever (pawl).
B
5. Remove the clutch assembly and the lever. If the pieces come apart,
they can be easily reassembled if necessary.
A
5. Remove the sensor assembly.
6. Reinstall the sensor so that the flag is spring loaded against the page
as it advances in its path.
7. Verify the cable is captured and out of the paper path.
Repair information
4-35
A
5. Remove the sensor assembly.
6. Reinstall the new sensor in the same orientation as the old. The flag
should be spring loaded against the leading edge of an advancing
sheet.
7. Verify the cable is captured and away from the paper path.
A
3. Close the front access cover.
Repair information
4-37
4. If the bezel will be reused, stick a piece of tape (B) across the LCD lens
and bezel.
Use about three inches of tape and fold the end under to form a tab to
allow easy removal after reinstallation.
5. Using your fingernail or sharp, non-marring object, pull the top of the
bezel away from the front access cover. Carefully work the bezel away
from the buttons and front access cover.
Note: Push down on the top edge of the bezel to deflect it away from
the buttons. If the bezel does not easily come out, open the
front access cover, remove the three screws holding the shield
cover behind the LCD panel, and release the bezel latch.
Installation note: The clear lens has a molded-in triangle (C). Install the
lens so the triangle is positioned toward the LCD buttons. Be sure the lens is
free of debris and fingerprints before installing.
A
4. Carefully pull the LCD assembly away from the front access cover.
5. Disconnect the LCD cable.
Repair information
4-39
A
5. Remove the operator panel.
Repair information
4-41
C
7. Lift the metal cover so the connecting cables can be unplugged on the
side shown.
Repair information
4-43
4. Remove the clip (B) from the shaft of the pick up clutch assembly.
5. Remove the screw (C) and lever (pawl).
6. Remove the clutch assembly. If the pieces come apart, they can be
easily reassembled.
Repair information
4-45
4. Make sure the new paper feed rollers are captured between the rims of
the plastic hub.
Repair information
4-47
Printhead removal
1. Remove the top cover. See Top cover removal on page 4-14 for
more information.
2. Remove the right side cover. See Right side cover removal on
page 4-12.
3. Notice the alignment of the printhead at each screw.
4. Unplug the printhead cables at locations J13 and J14.
5. Remove three screws (A) securing the printhead to the cross brace.
A
6. Remove the printhead.
Install the new printhead in the same position as the old one. Always run the
registration test following replacement, and adjust as needed. See
Registration on page 3-21.
Check skew caused by the printhead by printing the Quick Test. For E340
and E342n, see Quick Test on page 3-22. For the E238, E240, and
E240n, enter Diagnostic mode (see Diagnostics mode selections on
page 3-11), and select Continuous printsimplex Tray 1.
The printed test sheets have horizontal lines and two vertical lines.
Printhead misalignment causes skewed horizontal lines, but not vertical
lines (that is, the vertical lines will be parallel to the vertical edges). If the
ends of the horizontal lines on the right side drop down from the left side to
the right side, adjust the printhead clockwise to the printer. Adjust the
printhead counterclockwise if the horizontal lines rise from left to right.
Repair information
4-49
4. At the left side of the transfer roll, squeeze the holder arms with the
right hand while lifting with the left hand. Stop when the left holder is
unlatched.
5. With a hand at each end, lift the transfer roll out. The springs should
remain in place. Replace the right spring with the transfer roller FRU.
Reinstallation note: Verify the springs are inserted into the bearings when
reinstalling.
Repair information
4-51
150-sheet
output bin
Front
access
cover
logo
Tray 1
Optional
550-sheet
drawer
Operator
panel
(E238, E240, E240n)
Operator
panel
(E340, E340n)
5-1
Rear view
3RZHU
EXWWRQ
5HDUGRRU
RXWSXWWUD\
3DUDOOHO
SRUW
(WKHUQHWSRUW
LISUHVHQW
86%
SRUW
Connectors
Controller card
J7
J5
J6
J12
1
J13
1
J14
1
J1
J15
1
J16
1
J17
1
J18
J2
J19
1
J20
1 J11
J3
J9
J10
1
1
1
1
J8
J4
5-3
Connector Pin #
Value
(plugged)
Value
(unplugged) Comments
J2
1, 4
+5 V dc
+5 V dc
+24 V dc
+24 V dc
Ground
Ground
3, 5
Signal
Signal
1, 3
+24 V dc
+24 V dc
2, 4
+24 V dc
0 V dc
1, 2
0 V dc
3. 4
+5 V dc
5, 6
Signal
Main power
source to
controller
card
Ground
8, 9
+24 V dc
10
Signal
11
+5
12, 14
Ground
13
Signal
J3
J4
J5
USB port
J6
J7
Parallel port
Connector Pin #
J8
Value
(plugged)
Value
(unplugged) Comments
+3.3 V dc
+3.3 V dc
+3.3 V dc
+3.3 V dc
Ground
Ground
+5 V dc
+5 V dc
7, 8, 9
+24 V dc
<+24 V dc
+1.1 V dc
+5 V dc
+5 V dc
+5 V dc
Ground
Ground
J10
1, 2
Signal
Signal
Smart chip
J11
Signal
Signal
Ground
Ground
Signal
Signal
J9
J13
J14
J15
1
2, 3
+5 V dc
+5 V dc
Ground
Ground
+24 V dc
+24 V dc
Ground
+3.3 V dc
Signal
+3.3 V dc
Ground
Ground
+5 V dc
+5 V dc
Ground
Ground
+5 V dc
+5 V dc
0 V dc
+5 V dc
+5 V dc
Ground
Ground
Ground
5-5
Value
(plugged)
Value
(unplugged) Comments
Approx.
+2 V dc
Approx.
+5 V dc
Ground
Ground
+1.1 V dc
+5 V dc
+5 V dc
+5 V dc
Ground
Ground
Ground
Ground
+1112 V dc
+24 V dc
Approx.
+1.5 V dc
+3.2 V dc
Ground
Ground
+5 V dc
+5 V dc
0 V dc
0 V dc
+5 V dc
+5 V dc
+5 V dc
+5 V dc
LED ONLY
+5 V dc
+5 V dc
+5 V dc
+1.1 V dc
+5 V dc
+5 V dc
+5 V dc
Ground
Ground
Connector Pin #
J16
J17
J18
J19
J20
Thermistor
6. Preventive maintenance
The Lexmark E238, E240, E240n, E340, and E342n do not require
preventive maintenance.
Preventive maintenance
6-1
7. Parts catalog
How to use this parts catalog
The following legend is used in the parts catalog:
AsmIndex
Part
number
Units/
mach
Units/
FRU
Description
Asm-index: identifies the assembly and the item in the diagram. For
example 3-1 indicates assembly 3 and the item number 1.
Part number: identifies the unique number that identifies this FRU.
Units/mach: refers to the number of units actually used in the machine
or product.
NS: (Not shown) in the Asm-Index column indicates that the part is
procurable but is not pictured in the illustration.
PP: (Parts Packet) in the parts description column indicates the part is
contained in a parts packet.
Description
4511-000
Lexmark E238
4511-100
Lexmark E240
4511-410
4511-600
Lexmark E340
4511-610
Parts catalog
7-1
Assembly 1: Covers
Assembly 1: Covers
AsmIndex
Part
number
Units/
mach
Units/
FRU
Description
11
40X1335
40X1339
40X1320
40X1341
40X1342
Optional tray 2
40X1340
Main tray
40X1336
40X1356
15
Language overlays
40X1357
40X1327
10
40X1309
11
40X1310
12
40X1354
13
40X1359
13
40X1311
13
40X1312
Parts catalog
7-3
Assembly 2: Electronics
Assembly 2: Electronics
AsmIndex
Part
number
Units/
mach
Units/
FRU
Description
21
40X1303
40X1304
40X1300
40X1301
40X1302
40X1325
40X4731
40X1333
Fuser power
Toner sensor
LVPS/HVPS to controller
Main drive motor
40X1323
40X1326
40X1328
Cooling fan
56P2076
10
40X1305
10
40X1306
10
40X1307
10
40X1308
11
40X1316
12
40X1315
12
40X1358
13
40X1317
13
40X1318
14
40X1324
Parts catalog
7-5
Assembly 3: Frame
Assembly 3: Frame
AsmIndex
Part
number
Units/
mach
Units/
FRU
Description
31
40X1334
40X1322
40X1321
40X1353
N/A
MT3.0*0.5+6PF-Ni (5)
TP2NC-3.0+6PF-Ni (4)
40X4731
40X1319
40X1354
40X1331
40X1338
10
40X1330
11
40X1355
12
40X1329
13
40X1337
Parts catalog
7-7
Assembly 4: Options
AsmIndex
Part
number
Units/
mach
Units/
FRU
Description
NS
40X1564
NS
40X1513
NS
40X1514
NS
40X1512
NS
40X1515
NS
40X1364
NS
40X1365
NS
40X1366
Assembly 5: Miscellaneous
AsmIndex
Part
number
Units/
mach
Units/
FRU
Description
NS
40X1368
NS
40X1367
NS
7372839
NS
40X0289
NS
40X0278
NS
40X0288
NS
40X0271
NS
40X0275
NS
40X0274
NS
40X0276
NS
40X0287
NS
40X0279
NS
40X0277
NS
40X0282
NS
40X0270
NS
40X0280
NS
40X0281
NS
40X0296
Parts catalog
7-9
Index
Numerics
3x9x attendance messages 2-4,
2-58
2xx paper jams 2-24, 2-64
9xx service errors 2-36, 2-65
A
abbreviations 1-9
acronyms 1-9
Auto CR After LF, E238/E240(n) 3-7
Auto LF After CR, E238/E240(n) 3-7
autocompensator clutch
parts catalog 7-7
removal 4-34
autocompensator tires 4-47
B
Button Test, E340/E342n 3-23
buttons
E238/240(n) 1-2
E340/E342n 1-3, 2-52
numeric values 2-52
C
cables
fuser power cable 4-32
LVPS/HVPS to controller card cable
4-43
Charge Roll, diagnostics mode 3-31
compatibility 1-5
configuration ID
E238/E240(n) 3-12
E340/E342n 3-30
configuration menuE238/E240(n)
accessing 3-2
navigating menu 3-5
Network
Mac Binary PS 3-10
NPA Mode 3-10
Set Card Speed 3-10
Parallel
MAC Binary PS 3-8
NPA Mode 3-8
Parallel Mode 2 3-8
Protocol 3-8
printing menu 3-3
Setup
Auto CR After LF 3-7
Auto LF After CR 3-7
Demo Mode 3-7
table of light patterns 3-3
USB
Mac Binary PS 3-9
NPA Mode 3-9
Utilities
Hex Trace 3-6
Print Quality Pages 3-7
Reset Factory Defaults 3-6
Reset Photoconductor Counter
3-7
configuration menuE340/E342n
accessing 3-14
Demo Mode 3-17
Download Emuls 3-17
Energy Conserve 3-17
entering 3-15
Env Prompts 3-18
ERROR LOG 3-18
Exit Config Menu 3-18
Factory Defaults 3-17
menus 3-15
Panel Menus 3-16
Paper Prompts 3-18
PPDS Emulation 3-16
Prt Quality Pgs 3-16
Reset PC Cnt 3-16
controller card
removal 4-15
service check 2-82
Index
I-1
D
Defaults
E238/E240(n) 3-12
E340/E342n
US/Non-US defaults 3-29
Demo Mode
E238/E240(n) 3-7
E340/E342n 3-17
diagnostic information 2-1
diagnostics modeE238/E240(n)
Development
Configuration ID 3-12
Continuous Print
Simplex Tray 1 3-11
Simplex Tray 2 3-12
Defaults 3-12
Edge to Edge 3-11
Print History 3-12
Print Quality Pages 3-11
entering 3-2
Network
Dump NVRAM 3-13
History 3-13
History Mode 3-13
Mark History 3-13
Reinit NVRAM 3-13
Parallel
Par S Strobe Adjustment 3-12
printout sample 3-4
diagnostics modeE340/E342n 3-14
available tests 3-19
Base Sensor Test 3-28
Device Tests
Flash Test 3-28
EP Setup
Charge Roll 3-31
EP Defaults 3-31
Fuser Temp 3-31
Gap Adjust 3-31
Print Contrast 3-31
Transfer 3-31
Error Log
Clear Log 3-33
Display Log 3-32
Print Log 3-33
Exit Diagnostics 3-33
exiting 3-20
Hardware Tests
Button Test 3-23
DRAM Test 3-24
LCD Test 3-23
Parallel Wrap 3-25
Input Tray Tests
Feed Tests 3-26
Sensor Test 3-27
menu list 3-19
Print Tests
input source 3-22
input source tests 3-22
Prt Quality Pgs 3-23
Printer Setup
Configuration ID 3-30
Defaults 3-29
Edge to Edge 3-30
Engine Settings 3-30
Model Name 3-30
Page Count 3-29
Par S Strobe Adj 3-30
Perm Page Count 3-29
Serial Number 3-30
Registration 3-21
Quick Test 3-22
door latch assembly 4-21
Download Emuls, E340/E342n 3-17
DRAM Test, E340/E342n 3-24
dump NVRAM, E238/E240(n) 3-13
E
Edge to Edge
E238/E240(n) 3-11
E340/E342n 3-30
Energy Conserve, E340/E342n 3-17
Env Prompts, E340/E342n 3-18
EP Defaults, E340/E342n 3-31
error log, E238/E240(n)
see History 3-13, 3-18
error log, E340/E342n
clear log (diagnostics mode) 3-33
display log (diagnostics mode) 3-32
Print Log 3-33
print log (configuration menu) 3-18
error messages
E238/E240(n)
additional information 2-13, 2-24
primary light patterns 2-3
secondary light patterns 2-8
secondary paper jams 2-12
service error codes 2-36
user attendance messages 2-3
E340/E342n
paper jams 2-64
service error codes 2-65
sub error codes 2-68
user attendance messages 2-55
ESD-sensitive parts 4-1
F
Factory Defaults, E340/E342n 3-17
fan
parts catalog 7-5
removal 4-26
service check 2-81
Flash Test, E340/E342n 3-28
frame, parts catalog 7-6
fuser
parts catalog 7-5
removal 4-28
service check 2-87
Fuser Temp, E340/E342n 3-31
G
Gap Adjust, E340/E342n 3-31
H
handling ESD-sensitive parts 4-1
Hex Trace
E238/E240(n) 3-6
E340/E342n 2-54
History
E238/E240(n) 3-13
E340/E342n, see error log 3-33
I
input feed tests, E340/E342n 3-26
input sensor tray tests, E340/E342n
3-27
L
laser notices iv-vii
LCD operator panel 4-39
LCD Test, E340/E342n 3-23
LED operator panel 4-40
light patternsE238/E240(n)
additional information 2-13
description 2-3
primary 2-4
secondary 2-8
service codes 2-36
lights 1-2
locations
front views 5-1
rear views 5-2
logo removal 4-27
LVPS/HVPS
cable removal 4-43
parts catalog 7-5
removal 4-41
service check 2-90
M
maintenance approach 1-1
manual feed
clutch assembly 4-44
input sensor #2 4-36
print media types and sizes 1-7
mark history, E238/E240(n) 3-13
menus
E238/E240(n)
accessing service menus 3-2
configuration menu 3-3
diagnostics mode 3-4
printing 3-2
E340/E342n
accessing service menus 3-14
configuration menu 3-15
diagnostic mode 3-19
numerical values 2-52
printing 3-14
Index
I-3
messages
E238/E240(n)
paper jams 2-24
service error codes 2-36
user attendance messages 2-4
E340/E342n
paper jam 2-64
service error codes 2-65
user attendance messages 2-55
Model Name, E340E342n 3-30
models
comparison 1-1
diagnostic aids 3-1
diagnostics 2-2, 2-50
diagrams 5-1, 5-2
operator panels 1-2, 1-3
service menus 3-2, 3-14
trays available 1-6
paper jams
E238/E240(n) 2-24
paper feed service check 2-94
tips on preventing 1-8
Paper Prompts, E340/E342n 3-18
parallel port service check
E238/E240(n) 2-97
E340/E342n 2-97
parallel wrap test, E340/E342n 3-25
part number index 2-7
parts catalog
covers 7-2
electronics 7-4
frame 7-6
how to use 7-1
options 7-8
permanent page count, E340/E342n
3-29
power-on self test (POST)
N
E238/E240(n) 2-2
E340/E342n
2-50
NPA Mode, E238/E240(n) 3-8
symptoms 2-79
PPDS emulation, E340/E342n 3-16
O
Print Contrast, E340/E342n 3-31
operator panel
print history, E238/E240(n)
LCDE340/E342n
3-12
buttons 1-3
print
media
overview 1-3 , 2-51
preventing jams 1-8
removal 4-39
trays by model 1-6
service check 2-93
types and sizes 1-7
LEDE238/E240(n) 4-40
print
quality pages
buttons 1-2
E238/E240(n) 3-7, 3-11
lights 1-2
E340/E342n 3-16, 3-23
overview 1-2
using
2-98
primary light patterns 2-13
print
quality
problems
removal 4-40
print media 1-8
secondary light patterns 2-8, 2-24
service check 2-98
service check 2-92
solving
2-105
operator panel test, E340/E342n 3-23
printer symptom table 2-79
printhead
P
parts catalog 7-5
Page Count, E340/E342n 3-29
removal 4-48
Panel Menus, E340/E342n 3-16
service check 2-111
paper exit guide, removal 4-46
Protocol, E238/E240(n) 3-8
Q
Quick Test
E238/E240(n) 3-11
E340/E342n 3-21, 3-22
R
registration, E340/E342n 3-21
Reinit NVRAM, E238/E240(n) 3-13
removals
autocompensator clutch 4-34
controller card 4-15
cover open sensor 4-18
covers
extender 4-2
front access cover
238/E240(n) 4-2
E340/E342n 4-5
front access cover logoE238/
E240(n) 4-27
left side cover 4-9
rear cover 4-10
right side cover 4-12
top cover 4-14
developer drive coupling assembly
4-20
door latch assembly 4-21
exit sensor 4-22
fan 4-26
fuser 4-28
fuser idle gear links 4-30
fuser power cable 4-32
input roller clutch and lever 4-34
input sensor #1 4-35
input sensor #2 (manual feed) 4-36
LCD bezelE340/E342n 4-37
LVPS/HVPS card assembly 4-41
LVPS/HVPS to controller card cable
4-43
manual feed clutch assembly 4-44
operator panelE238/E240(n) 4-40
operator panelLCDE340/E342n
4-39
paper exit guide assembly 4-46
paper feed rollers 4-47
printhead 4-48
procedures 4-2
S
safety information xvii
secondary error codes
complex page 2-27
defective flash 2-31
error communicating with the host
computer 2-32
flash full 2-34
font error 2-30
insufficient collation area 2-30
insufficient defrag memory 2-31
insufficient printer memory 2-29
invalid engine code 2-35
invalid network code 2-35
memory full 2-33
network interface errors 2-32
PPDS font error 2-30
short paper 2-33
unformatted flash 2-34
sensors
cover open 4-18
exit 4-22
input sensor #1 4-35
input sensor #2 (manual feed) 4-36
Serial Number, E340/E342n 3-30
service checks 2-81
controller card 2-82
cooling fan 2-81
cover interlock switch 2-85
dead machine 2-86
Index
I-5
fuser 2-87
cold 2-89
hot 2-89
LVPS/HVPS 2-90
main motor 2-91
operator panel E238/E240(n) 2-92
operator panel E340/E342n 2-93
paper feed 2-94
paper jam during POST 2-94
paper never picks 2-95
paper picks but stops 2-95
paper picks during POST 2-94
paper picks sheets 2-96
paper trees, curls 2-96
parallel port E238/E240(n) 2-97
parallel port E340/E342n 2-97
print quality 2-98
black page 2-100
blank page 2-99
heavy background 2-101
image density 2-102
light print 2-103
partial blank image 2-101
poor fusing of image 2-102
toner on back of page 2-104
white or black lines 2-103
printhead 2-111
transfer roll 2-111
service error codes
E238/E240(n)
accessing 2-36
primary light pattern 2-37
secondary light patterns 2-38
tertiary light patterns 2-40
E340/E342n 2-65
service menus
E238/E240(n) 3-2
E340/E342n 3-14
special tools 1-8
specifications
connectivity 1-5
input trays 1-6
memory 1-4
operating systems 1-5
photoconductor capacity 1-6
print media 1-7
T
test pages
Print Quality Pages 3-7, 3-23
Quick Test 3-11, 3-21
tires, removal 4-47
tools 1-8
Top Margin, E340/E342n 3-21
transfer roll
parts catalog 7-7
removal 4-50
service check 2-111
Transfer, E340/E342n 3-31
transport motor cable, removal 4-51
U
user attendance messages
E238/E240n 2-4
E340/E342n 2-55
Description
Page
40X0270
40X0271
40X0274
40X0275
40X0276
40X0277
40X0278
40X0279
40X0280
40X0281
40X0282
40X0287
40X0288
40X0289
40X0296
40X1300
40X1301
40X1302
40X1303
40X1304
40X1305
40X1306
40X1307
40X1308
40X1309
40X1310
40X1311
40X1312
40X1315
40X1316
40X1317
40X1318
40X1319
40X1320
40X1321
40X1322
40X1323
40X1324
40X1325
40X1326
40X1327
7-9
7-9
7-9
7-9
7-9
7-9
7-9
7-9
7-9
7-9
7-9
7-9
7-9
7-9
7-9
7-5
7-5
7-5
7-5
7-5
7-5
7-5
7-5
7-5
7-3
7-3
7-3
7-3
7-5
7-5
7-5
7-5
7-7
7-3
7-7
7-7
7-5
7-5
7-5
7-5
7-3
I-7
40X1328
40X1329
40X1330
40X1331
40X1333
40X1333
40X1333
40X1333
40X1333
40X1334
40X1335
40X1336
40X1337
40X1338
40X1339
40X1340
40X1341
40X1342
40X1353
40X1354
40X1354
40X1355
40X1356
40X1357
40X1358
40X1359
40X1364
40X1365
40X1366
40X1367
40X1368
40X1512
40X1513
40X1514
40X1515
40X1564
40X4731
40X4731
56P2076
7372839
Cooling fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Developer drive coupling assembly . . . . . . . . . . . . . . . . . . . .
Manual feed clutch CBM . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ACM clutch CBM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cable assembly, misc - fuser power . . . . . . . . . . . . . . . . . . . .
Cable assembly, misc - main drive motor . . . . . . . . . . . . . . . .
Cable assembly, misc.- LVPS/HVPS to controller . . . . . . . . .
Cable assembly, misc.- toner sensor . . . . . . . . . . . . . . . . . . .
Miscellaneous cable assemblies . . . . . . . . . . . . . . . . . . . . . .
Paper exit guide assembly . . . . . . . . . . . . . . . . . . . . . . . . . . .
Top cover assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Left side cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Front access cover latch CBM . . . . . . . . . . . . . . . . . . . . . . . .
Door-fuser idle gear link CBM . . . . . . . . . . . . . . . . . . . . . . . .
Rear cover assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Main tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Optional media drawer assembly (no tray) . . . . . . . . . . . . . . .
Optional tray 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Front access door and ACM springs . . . . . . . . . . . . . . . . . . .
Springs, ACM and front access door . . . . . . . . . . . . . . . . . . .
Plastic snap rings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Language overlays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
LCD bezel, E340 cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
LCD operator panel assembly, Katakana . . . . . . . . . . . . . . . .
Logo plate cover, E238 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
32MB SDR DIMM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
64MB SDR DIMM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
128MB SDR DIMM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Parallel cable, packaged (3 m) . . . . . . . . . . . . . . . . . . . . . . . .
USB cable, packaged (2 m) . . . . . . . . . . . . . . . . . . . . . . . . . .
Japanese font card assembly . . . . . . . . . . . . . . . . . . . . . . . . .
Simplified Chinese font card assembly . . . . . . . . . . . . . . . . . .
Traditional Chinese font card assembly . . . . . . . . . . . . . . . . .
Korean font card assembly . . . . . . . . . . . . . . . . . . . . . . . . . . .
32MB flash card assembly . . . . . . . . . . . . . . . . . . . . . . . . . . .
Fuser upper exit assembly and fuser top cover . . . . . . . . . . .
Pick arm assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Toner level sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Field location package assembly . . . . . . . . . . . . . . . . . . . . . .
7-5
7-7
7-7
7-7
7-5
7-5
7-5
7-5
7-5
7-7
7-3
7-3
7-7
7-7
7-3
7-3
7-3
7-3
7-7
7-7
7-3
7-7
7-3
7-3
7-5
7-3
7-8
7-8
7-8
7-9
7-9
7-8
7-8
7-8
7-8
7-8
7-5
7-7
7-5
7-9
Cover
Open
Switch
E238, E240,E34X
1
2
3
Wiring Diagram
Toner
Cartridge
Smart
Chip
Dr. Blade
TAR
Developer
Manual Input
Sensor
Mirror
Motor
LSU
5
4
3
2
1
5
4
3
2
1
Printhead
CN202
1 2 3
1 2
1 2 3 4 5 6 7 8 9 10 11 12 13 14
1 2 3
1 2
1 2 3 4 5 6 7 8 9 10 11 12 13 14
CN201
CN203
Main
Motor Drive
1
2
3
4
5
6
7
8
9
1
2
3
4
5
6
7
8
9
Hall_U
Hall_V
Hall_W
F_Gnd
Gnd
(5VDC) V_C1_U
(24VDC) V_C1_V
(24VDC) V_C_W
+24V
Gnd
+5v Dc
Gnd
(5VDC) Xero X_C
+24v
+24v
Gnd
(5VDC) TxEnable_C
(5VDC) Tx_C
Dev_C
Charge_C
1
2
3
1 I
2
3 O
1
2
1
2
1
2
3
1 O
2 I
3
1
2
3
4
5
6
7
8
9
1
2
3
4
5
6
7
8
9
15
14
13
12
11
10
9
8
7
6
5
4
3
2
1
15
14
13
12
11
10
9
8
7
6
5
4
3
2
1
J11
Gnd
+5V Dc
LD (Signal) +5V_
VREF
HSYNC_C (5VDC)
Gnd
+5V_LD (5VDC)
Gnd
LDEN_C
Video_C
VDO_ADJ_C (3.3VDC)
Gnd
LPOW_C (H/Hr only)
3 2 1
2 1
3 2 1
10 9 8 7 6 5 4 3 2 1
5 4 3 2 1
3 2 1
I O
3 2 1
I O
2 1
I
3 2 1
O I
10 9 8 7 6 5 4 3 2 1
O I
O
OOO
O
5 4 3 2 1
I OO
O
J20
J19
J17
J18
J14
+24V Dc
Gnd
MMLock-C (5VDC)
MMStart-C (5VDC)
MMRef-C
Gnd
~5VDC Fuser_Th_C
~2VDC
Gnd
5V Paper_Out_C
<5V Dc (1.1VDC)
3 2 1
7 6 5 4 3 2 1
O I O IO O I
J13
J10
J9
J7
O
O
O
O
J8
Option Card
Network
Plug
(if equipped)
J6
J4
O
O
O
O
J3
J1
J2
1
2
3
4
5
6
(1.1VDC)<5VDC
(5VDC)Paper_In_C
Gnd
7 6 5 4 3 2 1
4 3 2 1
I O
1
2
3
4
5
6
3C_Data_C
Gnd
Feedback (~1.5VDC)
+24V Dc (11-12VDC)
Gnd
Input
Sensor
End_C
Gnd
+5v Dc (when active)
4 3 2 1
Gnd
MPF_C (+5V)
<5v Dc (~1.1V)
3
2
1
SCL (5VDC)
Button2_C (LED ONLY)
+5V Dc
LED_Data_C (+5VDC)
LED_CLK_C
Button1_C (+5VDC)
Gnd
Lamp
LVPS
Exit
Sensor
Toner
Level
Sensor
J16
J15
Thermistor
TCO
1
2
3
4
Fuser
1
2
3
4
CN102
1 2
120 VAc
120 VAc
Charge Roller
10
9
8
7
6
5
4
3
2
1
1 2
HVPS
Photoconductor
Kit
10
9
8
7
6
5
4
3
2
1
Main Fan
Transfer Roll
Spade
Connector
OP
Panel
J5
USB
Tray 2
(Optional)
1
3
5
2
4
6
(5VDC) Tray2__FB
+24V
(5VDC) TR2SOLTray2_DET
Tray2_Pwm
Gnd
FD SOL+(<24V)
FDSOLMPFSOL+ (<24V)
MPFSOL-
Photoconductor
Excl. E238
Legend
Input = I
Output = O
Plugged Voltage = ( )
All voltages are DC
unless otherwise
noted
00D4283
00H3730
00J3815
00K3756
00N3769
DFRC000
DFRC001
DFRC002
DFRC003
DFRC004
DFRC005
DFRC006
DFRC007
DFRC008
DFRC009
DFRC010
DFRC011
DFRC012
DFRC013
DFRC014
DFRC015
DFRC016
DFRC017
DFRC018
DFRC019
DFRC020
DFRC021
DFRC022
DFRU099
DFRU100
DFRU101
DFRU102
DFRU103
DFRU104
DFRU105
DFRU106
DFRU107
DFRU108
DFRU109
DFRU110
DFRU111
DFRU112
DFRU113
DFRU114
DFRU115
DFRU116
DFRU117
D4283
H3730
J3815
K3756
N3769
K4447
K4444
H4930
H4927
J4465
K4445
J4475
J4546
J4469
K4442
H4926
K4443
H4919
J4463
J4473
H4920
J4466
K4439
K4434
H4924
J4467
J4470
K4437
J4438
H4872
H4933
G4999
D4283
K4398
J4379
H4756
H4758
K4353
G4940
G4939
H4935
H4877
H4882
G4997
K4397
J4442
K4399
CTRG,MEDIA,30K,DRUM,PHCND,17XX
CTRG,TONR,6K,REGLR,17XX
CTRG,TONR,USE/RTN,3K,17XX
CTRG,TONR,USE/RTN,6K,17XXN
CTRG,TONR,3K,REGLR,17XX
LTCH,CVR,UPR,FRT,PTR,1700
FRM,ASSY,CLTCH,1700
FDR,REDR,ASSY,550/250,1700
FRM,ASSY,PCKUP,1700
RLLR,PICK,17XX,2TIRES,MN-TRAY
ASSY,CBL,HVPS,INT,TONER,1700
ASSY,CRD,I/O,NIC,SYS,1700
ASSY,CBL,CLS,SNSR,CVR,1700N
DVLPR,DRIVE,ASSY,1700
SNSR,EXIT,1700
FAN,MAIN,24V,1700
ASSY,FUSER,W/100V-LAMP,1700
ASSY,FUSER,W/110V-LAMP,1700
ASSY,FUSER,W/220V-LAMP,1700
LEVER,LNK,GEAR,REL,1700
PWA,PDB,LVPS,220V,OEM,1700
SNSR,INPUT,1700
SNSR,INPUT,MPF,1700
PWA,PDB,LVPS,110V,OEM,1700
SVC,PAKT,PRTS,RTNRS,1700
PRTH,ASSY,1700
SNSR,CTRG,TONER,CBL-NO,1700
RLLR,XFER,1700
CTRG,TONR,3K,REG,1700
CTRG,TONR,6K,REG,1700
ASSY,CRD,I/O,NONIC,SYS,1700
CVR,EXTN,17XX
CTRG,MEDIA,30K,DRUM,PHCND,17XX
CVR,BZL,OP-PNL,ENG,INSTALL
ASSY,BASE,SVC,PTR,100V,1700
ASSY,BASE,SVC,PTR,100V,1700N
ASSY,BASE,SVC,PTR,110V,1700
ASSY,BASE,SVC,PTR,110V,1700N
ASSY,BASE,SVC,PTR,220V,1700
ASSY,BASE,SVC,PTR,220V,1700N
SHP MTL,BOX,1700
CVR,BZL,OP-PNL,FR,1700
CVR,LWR,FRT,N/LOGO,1700
CVR,BZL,OP-PANEL,GER,1700
CVR,BZL,OP-PANEL,ITL,1700
CVR,BZL,OP-PNL,JPN,INSTALL
CVR,SIDE,LF,SHEET,250,17XX
Used in
Asia
Used in
Europe
Used in
Americas
22Nov2004
MFG P/N
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
N
Y
N
Y
N
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
N
N
Y
Y
N
N
Y
Y
Y
N
N
N
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
N
N
Y
Y
Y
Y
Y
N
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
N
N
N
N
Y
Y
Y
Y
Y
Y
Y
N
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
N
Y
Y
Y
Y
Y
N
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
N
N
Y
Y
Y
N
Y
N
N
Y
Y
DFRU118
DFRU119
DFRU120
DFRU121
DFRU122
DFRU123
DFRU124
DFRU125
DFRU126
DFRU127
DFRU128
DFRU129
DFRU130
DFRU131
DFRU132
DFRU133
K4450
K4449
H6057
K4400
F4391
C4950
F4392
J4476
Y3884
Y3883
G4370
H4885
H4878
K4395
G4998
H4887
PNL,OPR,PTR,110V,1700
ASSY,DRWR,PTR,BS,W/O-TRAY,1700
TRAY,PAPER,550-SHEET,1700
PNL,SPRT,PAPER,17XX
PLCMT,STUP,EFIGS,1700
PLCMT,STUP,EFS,1700
PLCMT,STUP,EJSC,1700
TRAY,PAPER,PRI,250-SHEET,1700
KIT,DOC/DSK,PUB,EFIGS,1700
KIT,DOC/DSK,PUB,EFS,1700
KIT,DOC/DSK,PUB,EJSC,1700
FDR,REDR,ASSY,500/250,1700
CVR,SIDE,RT,SHEET,250,1700
CVR,BZL,OP-PNL,SCHI,1700
CVR,BZL,OP-PANEL,SPN,1700
CVR,ASSY,LS,250,W/LBL,1700
Y
Y
Y
Y
N
Y
N
Y
Y
Y
N
Y
Y
N
Y
Y
Y
Y
Y
Y
Y
N
N
Y
Y
N
N
Y
Y
N
N
Y
Notes
CRU : Customer Replaceable Units - refers to parts that can easily be replaced by the customer without sending an onsite technician.
FRU : Field Replaceable Unit - a part that can be replaced or added by onsite technician.
Y
Y
Y
Y
N
N
Y
Y
N
N
Y
Y
Y
Y
N
Y