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116 Oldring Cres.

Red Deer, AB
T4P0B9

Cell: (403) 596-2007


Email:
[email protected]
m

Ashley K. Erickson
Experience
January 2010-February 2012

The Hideout Eats and Beats

Red Deer, AB

Responsible for opening/closing the restaurant, serving food and beverages, bartending, making
specialty coffees, billing and receiving customers payments, cleaning/stocking duties, ensuring
cash out/floats are balanced, training new staff, and practicing/following proper liquor services
standards.
Learning the importance of/building better teamwork skills on a daily basis.
Learning how to prevent and if necessary diffuse tense or out of control situations with
customers when necessary while simultaneously ensuring customer satisfaction in all situations.

May 2009-January 2010

Pacini

Calgary, AB

Server
Responsible for opening/closing the restaurant, serving food and beverages, bartending,
making specialty coffees, billing and receiving customers payments, cleaning/stocking duties,
ensuring cash out/floats were balanced and training new staff.
Improved on customer services skills while working in a very fast paced environment.
Learned the steps of and carried out proper wine service techniques and also learned about a
vast selections of wines.

Jan. 2007-Aug. 2007

MGM Ford Lincoln

Red Deer, AB

Receptionist/Administrative Assistant
Responsible for opening/closing the dealership, making coffee, stocking supplies,
answering/directing calls from a busy switchboard, greeting customers and ensuring that their
needs were met, taking vehicle inventory, tagging and entering new vehicles into the computer
system, entering client prospects into the computer system, sorting incoming mail, applying
postage to outgoing mail, assigning PO numbers to company bills, and assisting with accounts
payable/receivable work.
Learned highly effective time management and customer service skills as well as improved
multitasking ability.

Sept. 2006-Dec. 2006

Applebees Neighborhood Grill and Bar

Red Deer, AB

Hostess/ Server
Responsible for opening/closing restaurant, greeting/seating guest upon arrival, presenting daily
specials, taking orders, making drinks, billing/payments, cleaning bathrooms, vacuuming and
helping with food preparations.
Learned to work well under pressure and multi-task in a busy and demanding environment.

Aug 2005-Dec. 2006

Southside Dodge Chrysler Jeep

Red Deer, AB

Receptionist
Responsible for running the switchboard, entering client prospects and warranty contracts
into the computer, greeting clients and making sure they are taken care of.
Worked with many individuals in a professional setting.
Learned new computer skills on an ongoing basis.

Jan. 2005-July 2005

IGA

Lacombe, AB.

Deli Clerk
Served customers, made platters (fruit, vegetable & meat), learned appropriate sanitization
for working with food.

Nov. 2001- June. 2003

Milestone Apartment

Lacombe, AB.

Janitorial Services
Responsible for vacuuming all 4 floors, emptying garbage, and washing the floors in entry
ways and laundry rooms. Collected and rolled change from the washers and dryers.
Learned organizational, time management, and people skills.

Education

Jan. 2010-Pesent

Red Deer College

Red Deer, AB

Working towards completing my Bachelor of Arts in Education degree.


Sept.2007-Jan. 2010
Mount Royal College
Calgary, AB
Completed my 3rd year of the Bachelor of Arts in Psychology program. Will be transferring
to the Bachelor of Education program in September.
April 2010

ProServe Liquor Staff Training

Online

Received ProServe certification.


April 2010

Safety Now

Red Deer, AB

Completed First Aid and CPR Training.


August 2010

Fine Arts Bartending School

Calgary, AB

Completed and received certificate for bartending.


Sept. 2003-June 2006

Lacombe Composite High School

Lacombe, AB

Received diploma in June of 2006.

Personal

Team Work- played 8 seasons of volleyball. Enjoy working as a team.


Leadership Skills/Volunteer Experience coached 4 seasons of junior high girls volleyball.
Self Motivated completed grade 10 violin with the Royal conservatory of music.

References

Pat Kozun- Southside Dodge Chrysler Jeep. (403) 346-5577


Debra Grabo Lawn Care Employer. (403) 302-1688
Elaine Henchell Violin teacher since 1994. (403) 252-5792.

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