Technical Help - Installation and Troubleshooting
Technical Help - Installation and Troubleshooting
Product installation.............................................................................................1 Troubleshooting: Flash Player Security Issue...................................................5 Minimum system requirements..........................................................................9 Support...............................................................................................................9
Product installation
LiveText is designed to get you up and running fast!
Run the software direct from the CD To run LiveText directly from the CD-ROM, simply insert it into your CDROM drive, and it will run automatically. Note: If the CD fails to autorun, open the CD folder, click LiveText.exe and run software from there.
Network installation The software has a single standalone license and therefore is unsupported (unlicensed) to be put on networks including CC3. Note: For CC3 users we recommend the use of Virtual CD if multiple student use is required.
Step 1
In your browser window under the Tools menu at the top of the screen there is an option called "Internet Options". Select this option and a table of options will be presented as shown below.
Step 2 From the list of tabbed options you will need to select the "Advanced" tab. You will then be presented with a list of settings which can be scrolled down as shown in the sample screen shot below.
Step 3
Scroll down the list of settings until you come to the "Security settings and we advise that you select: Allow active content from CDs to run on My Computer and Allow active content to run in files on My Computer
Step 2 Look at the table of contents on the left hand side of the screen and select Global Security Settings Panel.
Step 3 In the Settings Manager, you will see a drop-down menu entitled Edit locations. Select Add location.
Step 4 The Settings Manager will grey out and you will now see a type-in box with "Trust this location:" above it.
If you are intending to save the contents of the CD to your computer, type in the following text (or copy and paste): File:///C:/ Note that if you intend to save the contents of the CD to a different drive on your computer, you will need to substitute the letter of the appropriate drive. If you are intending to run the software straight from the CD, type in the following text (or copy and paste): File:///D:/ Note that if your CD drive is not D, you will need to substitute the letter of the appropriate drive. Click Confirm and close down the Adobe/Macromedia website. Your Flash Player should now be able to fully access the software.
Mac
This product will not run on a Mac
Hardware
Pentium 4 or later, 1GHz or faster (2GHz required for Vista)
Support
For further software support between the hours of 8.30am - 5.30pm (Monday Friday, excluding public holidays) please contact: Tel: 0845 313 8888 Fax: 01865 314091 Email: [email protected]