Spo Operating Process
Spo Operating Process
Spo Operating Process
1
Consultant Comes to SPO and handovers orders and Payments Receiving Order
2
SPO places order online
3
SPO Deposits Cash in Oriflames SPO Bank `A/C.
Cash Deposit
4
SPO sends payment details to [email protected] in specific excel format with copy to branch Mail
Placing Order
Treasury to check the excel file with bank statement and update receipts in consultant accounts
6
Pending confirmation files would be updated from time to time by treasury Pending Conf.
7
SPO owner to contact branch for any receipt confirmations during the day
8
Pending orders reports would be sent to the SPO Owners at the day end everyday through email. Mail
Queries relating to deposits exceeding 1 working day to be sent to [email protected] by SPO owners Mail
Activities at Oriflame
Receipts updation
Receipt conf.
A response for payment query would be sent within 1 working day of receipt of mail. Query response
10
Any unpaid SPO order for more than 2 days would be cancelled* Order Cancellation
11
The negated orders list would be sent to SPOs and penalty would be recovered monthly Penalty recovery
12
7. 8.
SPO would contact branch for any receipt confirmation during the day. A detailed pending orders report would be sent to the SPO Owner everyday through E-mail.
9.
For all orders relating to deposits exceeding one day, the SPO owner should send a mail to
[email protected] with issue details. A response would be sent by SO with proper reason as to why the amount is not confirmed to the SPO, within 24 hours from the receipt of mail.
10. All unpaid orders more than 2days would be cancelled and the SPO owner would be charged Rs200 as penalty fees. 11. The negated orders list would be sent to the SPO owner and the penalty would be recovered monthly.
* Note: All entries in the pending list more than 30 days old would be deleted after an intimation to branch SCM and Anubhuti.
1
Consultant Comes to SPO and handovers orders and Payments Receiving Order
2
SPO Deposits Cash in Oriflames SPO Bank `A/C. Cash Deposit
3
SPO sends payment details to [email protected] in specific excel format with copy to branch Mail
5
SPO places order online Placing Order
Treasury to check the excel file with bank statement and update receipts in consultant accounts
6
Pending confirmation files would be updated from time to time by treasury Pending Conf.
7
SPO owner to contact branch for any receipt confirmations during the day
8
Pending orders reports would be sent to the SPO Owners at the day end everyday through email. Mail
Activities at Oriflame
Receipts updation
Receipt conf.
Queries relating to deposits exceeding 1 working day to be sent to [email protected] by SPO owners
Mail
A response for payment query would be sent within 1 working day of receipt of mail. Query response
10
8.
9.
A detailed pending orders report would be sent to the SPO Owner everyday through E-mail.
For all orders relating to deposits exceeding one day, the SPO owner should send a mail to [email protected] with issue details. A response would be sent by SO with proper reason as to why the amount is not confirmed to the SPO, within 24 hours from the receipt of mail.
* Note: All entries in the pending list more than 30 days old would be deleted after an intimation to branch SCM and Anubhuti.
Other Information
Bank Accounts
Bank Name
ICICI
Bank Address
Connaught Place 9A, Phelps Building, Inner Circle, Connaught Place, New Delhi - 110001 SBI (01537), B-37,38, Second Floor, Inner Circle, Connaught Circus, New Delhi 110001
SBI
30846209338
SBIN0001537
Confirmation Timings
Intimation time* 09:00 AM 10:45 AM 12:30 PM 03:00 PM Confirmation# 11:00 AM 12:15 PM 02:00 PM 04:30 PM
* Please note that the Intimation time would mean Mail receipt time or deposit time at bank whichever is later # Confirmation is subject to the amount appearing in the bank statement
5
Bank where the money is deposite d
Consultant Mention the Number is a exact amount mandatory against the field consultant.
Please state the transaction number or the Branch location of the bank where the amount is deposited for Faster tracking of your deposit
8
Your 3 Digit SPO code no.
the characters of consultant no. should be numeric. Extra characters like #, - , @, * , space , New etc. should be present in this field. the exact amount deposited by the consultant.
2.
Amount
3.
Mention
the correct invoice no. against which the payment is being made.
If
INV# field is left blank the Amount would be transferred to the cons. prepay A/C.
4.
This should exactly match with the amount deposited in the bank. If the amount doesnt match then the entire transactions file would be pending with us for confirmation until this amount is traced in Bank.
5.
Bank
Select the Bank where the money is deposited, from the drop down list.
6.
Mention For
the Transaction No. (or ) location of Bank branch where the amount is deposited.
faster payment confirmation please mention bank transaction ID. note that if Trans ID mentioned is wrong no payment would be confirmed the right Date of deposit.
Please
7.
Date of deposit
Mention Date
No
7.
Note: 1. Grey cells in the excel sheet are protected, they are Automatic and you need not fill anything in it.
2. Please dont try to tamper or change the format of excel file, this will delay your payment Confirmation. 3 * For setting the right date format please refer to the Date Format PPT attached.
SPO#
Trouble shooting
Step 7: Choose dd/mm/yyyy format from drop down menu or type dd/mm/yyyy
Step10: Choose Ok