NORFOLK STATE UNIVERSITY DEPARTMENT NURSING AND ALLIED HEALTH SYLLABUS

SEMESTER AND YEAR: Fall 2013 COURSE NUMBER, SECTION, TITLE: HSM 454-90, Long term Care Administration CREDIT HOURS: 3 Semester Hours CLASS MEETINGS: Online using blackboard and course content can be accessed 24 hours a day, 7 days a week, and anywhere in the world with internet connection. INSTRUCTOR NAME, TITLE, DEPARTMENT, AND OFFICE HOURS INSTRUCTOR: Monique Cuffee-Archibold, MPH TITLE: Adjunct Professor DEPARTMENT: Nursing and Allied Health OFFICE HOURS: Online Students have the option to make an appointment at other times INSTRUCTOR CONTACT INFORMATION Telephone: 757-572-7988 E-mail:[email protected] DEPARTMENT INFORMATION James Bowser Building, Room 106 Telephone 823-8389 COURSE DESCRIPTION The study of the long-term care health delivery system to gain a working knowledge of the holistic approach to the care of the elderly and long-term care individuals. An overview of the emotional and physiological needs of individuals who require long-term care. Emphasis on finances, management, standards, and compliance for quality.

Course Prerequisite: HSM 300- Health Services Management Course co-requisite: None COURSE RATIONALE: This course is part of the core courses in the health services management program curriculum. It is a senior level course designed to connect real world activity and theory to the concepts of healthcare delivery and management in long term care settings. Expected students to enroll this course are undergraduate seniors in the health services management program, nursing students and other health care professionals. Students from the health sciences can benefit from this course regardless of their majors. COURSE GOALS AND MEASURABLE INTENDED STUDENT OUTCOMES The major goals to be achieved by students taking this course are: 1. Familiarize students with the changing long-term care delivery system in turbulent times 2. Build on the students management skills, abilities, and competencies to be successful leaders in the long-term care profession

By the end of the course, the student will: 1. Demonstrate an understanding of the differences and similarities among many long-term care service providers 2. Demonstrate knowledge of how the various segments of long-term care fit together to form an overall system 3. Analyze issues affecting individual long-term care facilities, as well as collectively 4. Examine the characteristics that would be present in an ideal system and the elements that would be essential for the long-term care delivery systems to be successful 5. Investigate the necessary skills needed to succeed in the long-term care delivery system and those skills essential for managing multiple segments of the continuum of care in the future 6. Pass the course with a grade of 73 or higher

COURSE MATERIALS/REQUIRED TEXT/SUPPLEMENTARY READINGS The Required Textbook. Pratt, J. R. (2009). Long term care managing across the continuum (3rd ed.). Sudbury: Jones and Barlett.
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This textbook is available at the NSU bookstore. Internet orders are also available through http://www.amazon.com Supplementary Readings: The following are some scholarly journals to complement readings in the text: Journal of the American Geriatrics Society Home Health Care Management and Practice Journal of Aging & Health Journal of Aging & Social Policy Nursing older people Gerontologist Gerontology & Geriatrics Education

Website link to APA style Documentation: http://apastyle.org PRIMARY METHODS OF COURSE INSTRUCTION The following methods of instruction promote analytical and critical thinking skills, oral and written communication skills, and technological skills. Introductory video and orientation sessions Online power point lecture notes Assigned readings from textbooks and journal articles Group projects Discussion questions / case analysis via discussion board Instructor feedback Research project

COURSE TOPICS Chapter 1: Chapter 2: Chapter 3: Chapter 4: Chapter 5: Chapter 6: Chapter 7: Chapter 8: Chapter 9: Chapter 10: Chapter 11: Chapter 12: Chapter 13: Chapter 14:
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Long-term Today. Turbulent Times Toward an Ideal System Nursing Facilities Subacute and Postacute Care Assisted Living Senior Housing Community-based Services Competition, Cooperation, and Integration External Control of Long-term Care Long-term Care Reimbursement Long-term Care Quality Ethical Issues in Long-term Care Governance and Administration Leadership and Culture Change in Long-term Care

Chapter 15: Chapter 16: Chapter 17: Chapter 18:

Technology in Long-term Care Marketing and Community Relations Into the Future: Trends to Watch Managing for the Future

COURSE CALENDAR: This schedule is subject to change at the discretion of the instructor or depending upon the progress of the class. All assignments are posted on the Discussion Board and Quizzes and Exams are in Student Resources. SESSIONS STUDENT RESPONSIBILITIES Module 1 Aug. 19- Aug. 25 A. Read the syllabus and familiarize yourself with its contents B. Listen to the video and complete the orientation session (first time BB users-only) C. Take timed Quiz 1 in course documents on Aug. 24 (20 points) D. Study chapters 1, 2, and lecture notes E. Post response to Assignment 1 on the discussion board by Aug. 25 (20 points) A. Study chapters 3, 4, 5, 6, 7 and lecture notes B. Take timed Exam 1 in course documents on Sep. 7 (100 points) C. Post response to Assignment 2 on the discussion board by Sept. 8 (20 points) A. Study chapters 8, 9, 10, 11, 12 and lecture notes B. Take timed Exam 2 in course documents on Sep. 21 (100 points) C. Post Group Project 1 to the discussion board by Sep. 22 (20 points)

Module 2 Aug. 26 - Sep. 8 Sep. 2: Labor Day

Module 3 Sep. 9 - Sep.22

Module 4 Sep. 23- Oct. 6 Sep. 30 Oct. 5: Mid-Semester Module 5 Oct. 7 Oct. 27 A. Study chapters 13,14, and lecture notes B. Take timed Quiz 2 in course documents on Oct. 5 (20 points) C. Post response to Assignment 3 on the discussion board by Oct. 6 (20 points) A. Review chapters 13, 14 and lecture notes B. Study chapters 15,16, and lecture notes C. Take timed Quiz 3 in course documents on Oct 26 (20 points)

Module 6 Oct. 28 Nov. 10 Module 7 Nov. 11- Nov. 24

A. Study chapters 17, 18, and lecture notes B. Post Group Project 2 to the discussion board by Nov. 10 (20 points) A. Review chapters 13 18, and lecture notes B. Take timed Exam 3 in course documents on Nov. 23 (100 points) C. Post response to Assignment 4 on discussion board by Nov. 24 (20 points) A. Post Group Research Project on the discussion board by Dec. 9 (100 points)

Module 8 Nov. 25- Dec. 9 Nov. 27 -29: Thanksgiving Break

*Dates and assignments are subject to change.

RELATED UNIVERSITY-WIDE AND COURSE SPECIFIC REQUIREMENTS COMPETENCY Writing Information Technology/Literacy METHOD OF EVALUATION Writing exercises via discussion board, research paper Navigate the various areas of blackboard to access course material and submit assignments; computer-based tests Interpret statistical data Write a research paper, group projects Oral presentation on a selected topic Test questions, discussion questions, case analysis

Quantitative Reasoning Scientific Reasoning Oral Communication Critical Thinking

EVALUATION/ASSESSMENT METHODS Grading Components: 4 Discussion Questions- 20 points each 2 Group Projects- 20 points each 4 Quizzes- 20 points each 3 Exams- 100 points each 1 Group Research Project Total
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80 points 40 points 80 points 300 points 100 points 600 points

GRADING STANDARDS/EVALUATION CRITERIA Grading Scale (Percentage): 100 94 A 93 90 A89 87 B+ 86 83 B 82 80 B79 77 C+ 76 73 C 72 70 C69 67 D+ 66 63 D 62 60 DBelow 60 F How to calculate your grade: You can calculate your grade at any given time during the semester using the following equation: Grade in Percentage = (Points Earned divided by Possible Points) x 100 Example: You earned 310 points at a given time in the semester. The total possible point for completed course work is 400. Your grade will be 310/400 = 0.78 x 100 = 78% Final grade is based on: 1. 2. 3. 4. 5. Completion of all Quizzes and Exams Completion of all writing Exercises and Discussion Questions Group Projects Research Paper An Incomplete grade is not allowed in this course

The instructor reserves the right to revise the grading criteria as appropriate and will make reasonable attempts to notify students as time permits. Quizzes and Exams: The Quizzes and Exams consist of multiple choice questions that reflect your understanding of the course material. They are designed to test your knowledge and comprise of factual, comprehension, application, and analytic questions. The Quizzes and Exams are not open book activities. Therefore, your Instructor expects you to be prepared by reading and studying the course material. It is to your benefit to complete all Quizzes and Exams on the due dates because
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they are designed to help you to understand concepts and to study for the exams. There will be no make- up for Quizzes and Exams. Your Instructor prefers that all students complete all Exams on the assigned dates to avoid delays in catching up and other negative consequences. Your Instructor will provide the time limit for completing Quizzes and Exams in blackboard. Students can access the timed quizzes and exams only once. Timed Quizzes and Exams will be available for 24 hours for you to take on the assigned date. The amount of time given is to help you to manage your time wisely rather than to put off till another time. Therefore, I encourage you to make good use of the time given. Before you access the Quizzes and Exams make sure your computer is working well. Group Assignments are to be done by all members assigned to the group. Individual work will not be accepted.

Technical Problems during Test-taking: It is likely that a student may experience technical difficulties during a Quiz or Exam and may not be able to continue. It is the students responsibility to contact the Instructor by e-mail and/or telephone and to follow up on the response. Your Instructor will give you an opportunity to complete the exam or quiz before 6 pm on the following day. The cut-off time for completing a Quiz or an Exam on a given date is midnight. In other words, do not begin taking a Quiz or Exam a few minutes before the cut-off time. Your internet service provider may not be compatible with blackboard and also may shut down your application while you remain idle during test taking. Please check with your internet provider regarding this matter. In such cases, your Instructor recommends that you make other arrangements to complete Quizzes and Exams. Discussion Questions: Your Instructor will grade your response to the discussion question based on the rubric below. A summary of the rubric is provided below: 1. Clarity. Make sure you answer the question posed. Your response should be written in clear, concise paragraphs. Each idea and concept should be introduced in a new paragraph, and must be developed sufficiently. You should avoid long sentences. 2. Content. The content of your response should cover assigned readings and research material. You should connect what you already know with what you learned in the assigned
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readings, research material, and lecture notes. Use short quotations from your text and research material to support arguments. You should think critically, and use accurate examples. 3. Grammar and citation of sources of information. You must edit your work before you submit it to your instructor. Poor sentence construction and misspelled words make it difficult to understand the information you are trying to convey. You must give credit through proper documentation when you are using the work of others in written assignments. Proper documentation includes using parenthetical citation within the text and references at the end of your written assignment. Direct quotes, for example, must have quotation marks, author, year, and page number. Further information on source documentation is provided in course information and external links. 4. All discussion questions are posted on the discussion board. Your response to the discussion questions must be posted on the discussion board. Responses sent by e-mail will not be accepted. 5. The interaction will be student-to-student communication and student-to-instructor. 6. Late responses on the discussion board are not allowed. There will be no make up for the discussion questions. 7. Your instructor will monitor the discussion board, evaluate responses, provide feedback, and then post the grade. Group Projects: 1. Your instructor will assign each student to a group. All students must participate. Students who do not contribute to the project will not receive the groups grade 2. Information about the group project is posted in the Group section on blackboard.

Group Research Project: Information about the research project is posted in the Group section of blackboard.

ACADEMIC INTEGRITY STANDARDS Class Attendance Policy: This is an online course with no attendance in the traditional classroom. However, students have the responsibility to notify the Instructor via telephone/e-mail if an emergency arise and/or are unable to keep up with this course. In the online classroom, non-attendance means that the student did not complete the assigned course work at the scheduled times.
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It is the responsibility of students to Drop the course if they are not going to complete the course work. Failure to complete the course work is not a substitute for Dropping the course. Academic Honesty: In keeping with its mission, the University seeks to prepare its students to be knowledgeable, forthright, and honest. It expects and requires academic honesty from all members of the University community. Academic honesty includes adherence to guidelines established by the University for use of its libraries, computers, and other facilities. Academic or academically related misconduct includes, but not limited to, unauthorized collaboration or use of external information during examinations, plagiarizing or representing anothers ideas as ones own, furnishing false academic information to the University, falsely obtaining, distributing, using, or receiving test material; obtaining or gaining unauthorized access to examinations or academic research materials, soliciting or offering unauthorized academic information or materials, improperly altering or inducing another to alter improperly any academic record, or engaging in any conduct which is intended or reasonably likely to confer upon ones self or another an unfair advantage or unfair benefit respecting an academic matter (NSU Undergraduate Catalog, 20092011, p. 37). BLACKBOARD INSTRUCTIONS This course is directly linked with technology and your instructor expects you to: 1. 2. 3. 4. Have adequate skills to use the computer Attend blackboard training sessions Know how to navigate the different areas of blackboard to access course material Know how to use e-mail

The minimum system requirements to use Blackboard are as follows: 300 MHz (Pentium II equivalent or Processor higher) L2 Cache Memory Hard Drive Display 128 KB (laptop); 512 KB (desktop) 128 MB Memory 4 GB 12.1" SVGA TFT Display (laptop) Larger display (desktop) Integrated Windows '95 compatible keyboard 2 MB 24X CD-ROM (laptop); 40X (desktop) 56 K PCMCIA Fax

Keyboard Video Memory Media Drives Modem

Network Card Sound Software

10/100 Ethernet (laptop only) Integrated microphone and stereo speakers Windows '98 (or higher version) Microsoft Office '97 Professional Edition (or higher version) Internet Explorer 6.0 or Netscape 4.78 - JavaScript & Cookies must be enabled.

Browser

Note: DSL high speed internet is recommended for greater efficiency. E-mail: All students who are registered for this course have a Norfolk State e-mail account. It is mandatory that you use your NSU e-mail account. Your e-mail is an important component of this course and you must make sure it is working properly. Please check your e-mail frequently, at least daily for feedback and announcements from your instructor. I did not check my e-mail/ course announcements is not an acceptable excuse. You are being held responsible and accountable for checking your NSU e-mail and course announcements at least daily in this course. Students must call the Office of Information Technology (OIT) at 757-823-8678 to activate email accounts. COURSE ORGANIZATION IN BLACKBOARD These are the main areas of blackboard you will access to get course information: Announcements. This button links you to messages from your Instructor Contacts. This button links you to information about your Instructor. Syllabus. This button links you to the syllabus. The syllabus contains important information (such as course schedule, grading policies, and student expectations) which will guide you throughout the course. Student Resources. This button links you to the course modules, calendar, instructional materials (e.g. power point and narrative lecture notes, practice test questions, and website links to support course material). The course calendar provides information about what to do in the course and the due dates. Course Documents. This button links you to
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 Discussion Board. This button links you to the place where discussion/writing exercises are posted. Responses to each discussion question must be posted on the discussion board by the due date. Groups. This button links you to information and guidelines for the group and research projects, as well as the group to which you belong. Messages. This button links you to the place where you can send e-mail to your Instructor and classmates, as well as feedback from your instructor. Grade Center. This button links you to your grades for Quizzes, Exams, Discussion/writing exercises, and Group projects. If you have technical difficulties with accessing blackboard, please contact the help desk at 757-823-2328/2812. AMERICANS WITH DISABILITIES ACT STATEMENT In accordance with Section 504 of the 1973 Rehabilitation Act and the Americans with Disabilities Act (ADA) of 1990, if you have a disability or think you have a disability, contact the supporting students through Disability Services (SSDS) for information regarding programs and services to enhance student success. Location: Lyman Beecher Brooks Library, Room 240 (2nd floor) Contact Person: Marian E. Shepherd, Disability Services Coordinator [email protected] Telephone: 823-2014

UNIVERSITY ASSESSMENT STATEMENT As part of Norfolk State University commitment to provide the environment and resources needed for success, students may be required to participate in a number of university-wide assessment activities. The activities may include tests, surveys, focus groups and interviews, and portfolio reviews. The primary purpose of the assessment activities is to determine the extent to which the universitys programs and services maintain a high level of quality and meet the needs of students. Students will not be identified in the analysis of results. Unless indicated otherwise by the instructor, results from University assessment activities will not be computed in student grades. ACADEMIC SUPPORT SERVICES Office of first Year Experience and the Academy for Collegiate Excellence and Student Success (ACCESS) According to the Office of First Year Experience, it serves as an academic resource in serving the needs of students, specifically during their first year in college. This office works in
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collaboration with ACCESS to provide, but not limited to, study skills and tutoring to students (University Catalog, 2009-2011). For additional information, contact the Office of First Year Experience at 757-823-8507 Locations: James Bowser Building (JBB), Room 118; Brown Memorial Hall (BMH), Room B191 GENERAL SUCCESS TIPS Successful completion of this course with a grade of 73 or higher comes from doing the important things that are necessary to obtain the desired grade: 1. Do not procrastinate because it is detrimental to online learning, and will reduce your chances of success in this course. In other words study and do assignments now instead of later. 2. Demonstrate time mastery by setting deadlines that are consistent with those of your instructor to complete course work. 3. Make good use of available resources such as your instructor, tutoring sessions, and group members to meet your goals in this course. Together groups could accomplish more than each individual working alone. 4. Think positively because thoughts usually guide actions. 5. Read, think critically, understand, ask questions, learn all you can, remember what you learned, and apply what you learned. 6. It is unwise to take a full academic load, while working full time. 7. Your Instructor is here to help you; therefore, you must speak up.

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