Professional Documents
Culture Documents
Mazeget
Mazeget
Phone on Vibrate
Ground Rules
AGENDA
Introductions APQP Process and Expectations Project Plan Customer vs Supplier Monitored APQP APQP management in GQTS APQP Requirements GM Requirements Q&A
Streamline the APQP Process to be more effective Identify key deliverables for each quality gate during the APQP process Track and report the results of the agreed deliverables, not just PPAP and R@R
Supplier Responsibility
Background
Linkages of the ISO/TS 16949:2002, AIAG APQP and Global Supplier Quality Manual
GM Global APQP AIAG APQP
Background
Global APQP
GM-1927 Global Supplier Quality Manual is
the General Motors Common Global APQP Manual
GMs common direction for the development and implementation of an APQP plan Download from GMSupplyPower
GM
General Motors Corporation
November 2000
Ordering information for all documents and manuals listed or referenced throughout this manual (GM 1927) is contained on page II
Electronic Copies:
This manual and all documents that are part of this manual (this includes any document with a GM 1927 number) can be found through the internet at the GMSupplyPower website
The address is www.gmsupplypower.com, then follow these steps: Log in Select Quality Power Select Library Select Supplier Quality Select APQP Manual & Documents
Global APQP
Summary Points
Global APQP driven by ISO TS 16949 and AIAG APQP
Global APQP
Customer Monitored APQP Supplier Monitored APQP
Customer Monitored SQE work closely with supplier Supplier work closely with GM SQE Supplier Monitored SQE paper/electronic review of supplier Supplier keep GM aware
Drive the suppliers progress in the development Raise issues that might jeopardize a quality part
within the program timing either to suppliers or GMs upper management, as appropriate
Execute the content and provide updates per the Invite and conduct all remaining Gate Reviews Work closely with GM SQE
Supplier Monitored Supplier Responsibilities
Implement an advanced product quality planning process with all sub-tier suppliers
Adhere to supplier manufacturing site protocol Attend PDT and associated program meetings Drive/Enforce the process of suppliers quality
system development
Execute the content of the APQP Project Plan Implement an advanced product quality
Responsible for meeting quality, timing and
planning process with all sub-tier suppliers
Provide parts for all GM build events Present tasks and deliverables of APQP
affect program timing
capacity requirements
Global APQP
Customer Monitored APQP vs
04-Gate Reviews
05-Timing Charts / Open Issues 06-QSB 07-Flow Chart
08-DFMEA
09-Design Reviews 10-Tooling & Equipment Reviews 11-Gage Development & Approval
12-PFMEA
13-Control Plan 14-GP-12 15-PPAP
14-GP-12
15-PPAP 16-Run @ Rate 17-Lessons Learned
16-Run @ Rate
17-Lessons Learned
TIME LINE
EARLY PRODUCTION CONTAINMENT (GP-12) RUN @ RATE (GP-9) PRODUCTION PART APPROVAL (PPAP) PROTOTYPE SAMPLE APPROVAL (GP-11) PRE-PRODUCTION MEETING ADVANCED PRODUCT QUALITY PLANNING (APQP) SOURCING DECISION POTENTIAL SUPPLIER ASSESSMENT
LIFE OF PART
GM Global APQP
START OF PRODUCTION
Pilot / Pre-Launch
Launch / Production
GM GVDP APQP Task Commodity Sourcing 1 Strategy Mtg 2 Technical Reviews Risk Assessment / 3 Sourcing Supplier Gate 4 Reviews Timing Charts / 5 Open Issues Feasibility / 6 Assessment Letters 7 Flow Chart 8 DFMEA 9 Design Reviews Gage, Tooling and 10 Equipment Reviews Gate Reviews GR-1 GR-1 GR-1,3 Sourcing Activities o------o o------o TR
GR-1
GR-2
GR-3
o o
Update Risk
Initial-TR
GR-1,2,3,4
Initial-TR
o o
Initial -TR
o
Letter 2
o
Letter 3
o
Letter 4
GR-4
o
o
Prototype
o
Production
o o
RPN Reduction DFMEA o o
o
DFMEA
o o
KCDS Workshop
o
Update
o o
GD&T
o o
o o
Prod Concept-TR
o o
Gage Concept Approval
o
Gage Design Approval Gage Approval/R&R, Tool Completion
Execute Execute The Commodity Sourcing Strategy Meeting is the responsibility of the Buyer 11 GP-11 GR-2,3 o o o o RPN Reduction Prototype / RPN Baseline Internal GM people only Initial-TR Production / RPN Reduction 12 PFMEA GR-1,2,3,4 o o o o o o o o The first time the SQE becomes officially involved Prototype GP-12 & Production in the APQP process Initial-TR 13 Control Plan GR-1,2,3,4 o o o o o o o Commodity Sourcing Strategy Meeting is the first task that by the Initial-TR Execute is tracked Plan Exit (Platform Discretion) 14 GP-12 GR-3,4 o o o o APQP Project Plan
GR-1,2,3,4
GR-4
Plan Capacity Analysis Capacity Analysis
o o o o o o o o o o
o
Conduct Run@Rate
GR-1,2,3,4 GR-1,2,3,4
o o
o o
Key points
Introduce and establish Key Stakeholder ownership, identify program-specific strategies in the Engineering & Advance Purchasing Sourcing Process (E&APSP) and ensure that the RFQpackage contains all information needed to receive comparable quotes. Review potential bidders list proposed by Buyer to restrict Request for Quotation (RFQ) distribution to suppliers that meet GM criteria. Identify suppliers that will require Quality Business Case action plans and start planning any required audits. Review the requirements stated in the SQ SOR GM1927-3, and the Part-Specific Quality & Process SOR (if applicable) to ensure that they are be included in the Request For Quotation package (suppliers must be capable to meet those specific requirements if available).
Supplier Commitment Letter is required for any suppliers to be sourced with not Green status
Supplier Quality has a Global Statement of Requirements that applies to all suppliers. SOR Included in the GM RFQ. Supplier Quotations to GM must include a signed copy of the SOR, indicating compliance to these requirements.
Please sign, date and return page 5 of this document with your bid package as record of your understanding of these requirements. Powertrain suppliers please sign, date and return page 6 also.
1. All suppliers are expected to supply parts to General Motors with zero defects. Funding is to
be identified in the initial quote and subsequent quotes to reflect error occurrence detection (poka yoke, error proofing devices, etc) and defect outflow prevention to customers. Controls implemented at a later date are the financial responsibility of the supplier.
2. Technical Reviews
Review manufacturability, timing, design, manufacturing capability, packaging, etc., issues related to a commodity. NOTE: There may be situations where a TR is not held. SQE must take responsibility for a review of the Quality info. This should be done prior to performing the GPSC APQP Assessment. Attendees: Buyer, Engineer, SQE, Supplier, Manufacturing Engineer, Other pertinent organizations Outcome: - Identifying suppliers that should not continue in the sourcing process - Initial GQSC APQP Assessment signed by the buyer, DRE and SQE (this is required prior to signing the Sourcing Recommendation form). - Initial APQP Open issues list
Risk Assessment
Risk Assessment
or
Supplier Monitored APQP
3. Sourcing Eligibility
For a supplier location to be eligible to receive a new business award from GM the manufacturing location to be sourced must either be: Green on the GM Creativity Team Bid List (CTBL) for Quality for the specific commodity, OR
Have a supporting Quality Business Case (QBC) QUAD report approved according to the criteria outlined in this task.
Supplier is requested to provide necessary information as required and support audit requests at short notice. - Identifying suppliers that should not continue in the sourcing process - Initial GQSC APQP Assessment signed by the buyer, DRE and SQE (this is required prior to signing the Sourcing Recommendation form). - Initial APQP Open issues list
4. Gate Reviews
The purpose of the Gate Reviews is to review the progress of all APQP Tasks as stated on the APQP Project Plan GM1927-1 and track the status and progress of items listed on the APQP Timing Chart GM1927-2. These review meetings are intended as an APQP team review of the part and process development and to capture the lessons learned from each build event. The Gate Review #1 (Kick-Off Meeting) is coordinated by the GM SQE for all APQP parts. Used to review the progress of items according to the APQP Project Plan (GM1927-1) and track the status and progress of items listed on the APQP Timing Chart (GM1927-2)
109 Part J
4. Gate Review
ALL Within 30 days of business nomination advice / contract -78 Initiated after CVER and completed 5 weeks after IVER Completed 10 weeks prior Matching 1 GA
GM1927-34 GM1927-30 GM1927-31 GM1927-2 GM1927-14 GM1927-37 GM1927-21 GM1927-25 GM1829 GM1927-30 GM1927-31 GM1927-35 GM1927-32 GM1411 GM1927-33
Gate 1
Gate 2
-52
Gate 3
-35 -15 -8
Completed 3 weeks prior PPV MRD Completed 1 week prior MVBs MRD
Delivery
Kick off checklist (GM 1927-14) Program team contact list (GM 1927-17) APQP Timing chart APQP open issue list
Initial PFD/PFMEA/PCP
Lessons learned QSB Audit (Gap Analysis) or Greenfield Checklist (Action Plan)
Who to Contact?
GM1927-17 List the Key Positions needed to Manage New Programs
Part name: GM Program: Supplier Name: Manufacturing Location Address: Supplier Mfg. Plant Manager: GM Phone (fax,mobile)
Position Advance SQE Buyer Design Engineer VLE PPM Proto PE Manuf. Engineer GM Plant Rep GD&T Readiness Coord. Containerization Reliab. Engineer Paint Engineer Current SQE
Name
Position Project Manager Sales Mgr Design Engineer Quality Manager Laboratory Supv.
Name
Packaging Engineer 1st Shift Contact nd 2 Shift Contact rd 3 Shift Contact SubContractor
GM1927-17
Gate Review # 2
Gate Review # 3
On-tracking timing chart, PFD/PFMEA/PCP, Quality improvement activities, tier supplier improvement status etc Open issue review Identify high risk open issues QSB Audit (Compliance) or Greenfield Checklist (Complete) Run @ Rate Capacity Workbook
Gate Review # 4
Updated timing plans, PFD/PFMEA/PCP, Open Issues, Quality improvement activities, tier supplier improvement status etc
Dimensional Report
PPAP Worksheet (if not fully approved) GP12 Audit Conduct Supplier Launch Day assessment
Supplier is requested to work in QSB implementation from the beginning of the program development (Gate Review # 1) Action plan for implementation to be updated on a regular basis according to the actions taken based on the plan dates
APQP QSB Task must be compliant by Gate Review # 4
7. Flow Chart
Provide a Logical Pictorial Representation of the Process Flow that can Purpose: be used as the Foundation for PFMEAs. Control Plans, Work Station Layouts, etc.
Review Process Flow Charts at Sourcing (if available), at Prototype, at Production Part Approval and Regular Production Ensure that the Production Version is linked to the PFMEA and Control Plan SQE Responsibility: Ensure that the Flow Chart Includes Inspection and Rework
Supplier Responsibility:
Create Preliminary Process Flow Chart using a Similar Process Create and Maintain the Flow Chart through Prototype and into Production Ensure the Flow Chart is Linked to the PFMEA and Control Plan Communicate any Changes to the SQE
7. Flow Chart
Inspection
Rework
Scrap
Packaging
Shipping KCC
9. Design Review
Key points Purpose: Ensure that the Design has been adequately Defined to Build Tools
and Gauges Ensure engineering data is the latest version
Ensure supplier get SOR and engineering spec. Ensure supplier understand the engineering data/spec and testing method Review KPC/PQC list and control method ADVP should be approved by GM BOM Material substitution and approval
N O
KPC
Value
KCC
Control Method
VE:30607.5mm 1
Length
WM:31187.5mm
Extrusion: Automatic cutting Aging: PLC Finishing: 100% DIM check & SPC Mixing: Bar code Extrusion: PLC Aging: PLC control SPC
Mixing: Ingredient quantity Extrusion: Temperature; Line speed Aging: Temperature; time
Verify suppliers lab (GP10 Process) and closely follow up the parts bench tests conducted by the supplier
Example: BOM
certified
so as to produce: quality parts at rate according to GM program requirements
Supplier Responsibility:
Design, build, certify gage dimensionally (including a third party certification), perform complete AIAG MSA (GR&R and Bias study) and meet all requirements established by GM1925. A lean gage (pull ahead CMM holding fixture) should be available for first IVER build.
12. PFMEA
TOP 5 RPN Reduction Plan (Correct RPN value) !
Control Plan
Key points
SQE shall define PCPA schedule and frequency based on the risk priority of part and process (Based on risk assessment) Supplier and SQE shall verify final inspection to ensure a robust inspection method
Its a living document to address any change in product/process and reflect updated control for quality issue
14. GP-12
Establish a Containment Plan during Start-up and acceleration that will Quickly Identify Quality Issues at the Suppliers Facility; i.e., a Pre-Launch Control Plan
Prototype Pre-Launch (GP-12)
GP-12
GP12 Audit/Verification and take corrective action Layered Audits by supervisor/Manager Proactive Controlled Shipping Strategy and Execution A. Failure to execute GP-12 will result in Controlled Shipping Level 2 and other possible consequences. B. Shipment of non-conforming material will result in Controlled Shipping Level 2.
Duration of GP-12
GP-12 must be implemented for a period of time or quantity of parts as specified by the customer or until the Production Control Plan has been validated, whichever is longer. If time or quantity is not specified, GP-12 will remain in effect through acceleration or a minimum of 2 weeks, whichever is longer.
15. PPAP
Production Part Approval Process
Defines generic requirements for production and bulk materials
Indicates the suppliers understanding of the engineering design record and specifications requirements
Indicates the process can consistently meet the requirements at production rate
PPAP
Applicability
Applies to all internal and external supplier sites of production and service parts unless otherwise specified by the authorized customer representative
PPAP
Key points
Supplier Production Trial Run PPAP pre-production PPAP SPR PPAP is not one day job
- Walk through the manufacturing process to verify the PFD/PFMEA/Control Plan and error proofing
- Make sure KPC and KCC are clearly identified and communicated at the shop floor - Make sure operators are properly trained - Review error proofing application in the process - Verify the results of the production trial run to determine any actions required before going to next step - Verify GM engineering approval status and possible design change status
Significant Production Run For production parts, product for PPAP shall be taken
Customer Notification The organization shall notify the authorized customer representative SQE of any planned changes to design, process, or site Upon notification and approval, and after change implementation, submission is required unless otherwise specified
PPAP Submission levels Level 1 - Warrant only Level 2 - Warrant with product samples Level 3 - Warrant, product samples and data (considered the default level)
SQE shall drive supplier to implement Lessons Learned as a systematic tool for continuous improvement
Example: Design Lessons learned and best practice to achieve robust design
Thank You