Indian Standard: Presentation of Statistical Data
Indian Standard: Presentation of Statistical Data
Indian Standard: Presentation of Statistical Data
3) - 1982
Indian Standard
PART 3 MANAGEMl?NT QUALITY INFORMATION CONTROL
( Reaffirmed 2004 )
OF
BHAVAN,
INDIAN
STANDARDS
ZAPAR MARG
Gr 11
August 1983
lndian Standard
PRESENTATION OF STATISTICAL DATA
PART 3 MANAGEMENT 1NFORMATlON QUALITY CONTROL Statistics Sectional SYSTEMS LICENSED TO ESSAR STEEL LIMITED, HAZIRA FOR INTERNAL USE AT THIS LOCATION ONLY, SUPPLIED BY BOOK SUPPLY BUREAU.
Quality
Committee,
EC 3
Chairman
DR P. K. BOSE
Representing
Indian Association for Productivity, Reliability ( IAPQR ), Calcutta Quality and
Members
SHRI B. HIMATSINQKA ( Alternate to Dr P. K. Bose ) National Productivity Council, New Delhi SERI B. ANANT~ KRISENANAND SHRI R. S. GUPTA ( Alfernatc ) Tata Iron and Steel Co Ltd, Jamshedpur SHBI M. G. BBADE National Institute of Occupational Health, DB S. K. CHATTERJEE Ahmadabad SHBI P. K. KULKARNI ( Alternate ) TheBT;fboanv Textiles Export Promotion Council, SEBI C. A. CBASTO DIBECZOB DR S. S. PILLAI ( Alfernafe ) SHRI Y. GHOUSE KHAN SHBI C. RAJANNA ( Alternate ) Sri111 A. LAHIItI SHBI IJ. DUTTA ( Alternate ) SHRI R. N. MONDAL DB S. P. MUKHEBJEE Sanr A. N. NANKANA SERI M. K. V. NARAYAN SEBI P. N. GUPTA ( dlternate ) SBBI T. R. Pns~ Indian A&cultural Statistics ( ICAR ), New Delhi NGEF Ltd, Bangalore Indian Jute Calcutta Industries Research Association, Research Institute
Tea Board, Calcutta University of Calcutta, Calcutta Indian Statistical Institute, Calcutta The Indian Tube Co Ltd, Jamshedpur Army Statistical Organization, Defence, New Delhi Calcutta Ministry of Ministry of
SHBI R. D. AQBAWAL ( Alternate ) National Test House, SHEI E. K. RAMAOHANDARAN SRRI S. MONDAL ( Alternate ) SHBI RAYESH SHANKED Directorate Defence, SHRI N. S. SEN~AR ( Alternate )
( Contitwud on @age 2) @
BUREAU CoQyrighf 1983
OF INDIAN
STANDARDS
This publication is protected under the Indian CoQfight Act ( XIV of 1957 ) and reproduction in whole or in part by any means except with written permission of tha publisber :hall be deemed to be an infringement of copyright under the said Act.
ISr72OO(Part3)-1982
( Contintudfimn
fklg61 )
Rcjmsmting South India Textile Research Association, Coimbatore Defence Research & Development Organization, Ministry of Defence, New Delhi Indian Telephone Industries Ltd, Bangalore ) The
Members SHRI T. V. RATNAY DR D. RAY SHRI G. SANEION SHRI P. V. RAO ( Ahnnale SHRI A. SANJEEVA Rko S~BI R. SETHUBAWAN SHBI N. SRINIVASAN SHRI S. SHIVARAX DR S. S. SBIVASTAVA SH~I S. SUBRAMKI SHRI Y. K. BHAT, Director ( Stat )
LICENSED TO ESSAR STEEL LIMITED, HAZIRA FOR INTERNAL USE AT THIS LOCATION ONLY, SUPPLIED BY BOOK SUPPLY BUREAU.
Shriram Fibres Limited, Madras Electronics Trade and Technology Corporation Ltd, New Delhi The
Development
(.hmatc
State Trading Corporation of India New Delhi Central Statistical Organization, New Delhi Steel Authority of India Ltd, New Delhi Director General, IS1 ( Ex-oficio Member )
Ltd,
Industrial
Statistics
Subcommittee,
EC 3 : 7
DR P, K. BOEE
Indian Association for Productivity, Reliability ( IAPQR ), Calcutta Indian A ricultural Statistics ( ICA% ), New Delhi
Quality
and
DR B. B. P. S. GOEL ( All6ffWt6 ) Calcutta University, Calcutta DR S. P. MUKHERJEE National Sample Survey Organization, New Delhi DR M. PADMANABHA~ Ministry of Army Statistical Sanx T. R. &RI Defence 3 New D%~izationy SHRI R. D. A~RAWAL ( Ahnate ) NGEF Ltd, Bangalore SURI C. RAJANNA SERI Y. GHOUSE KH~ET ( Aitcrnak ) Defence Research and Development Organization, DR D. RAY Ministry of Defence, New Delhi Indian Statistical Institute, Calcutta SHRI B. K. SARKAR Delhi Cloth Mills ( DCM ), Delhi SHRI D. R. SEN Central Statistical Organization, New Delhi DE S. S. SBIVASTAVA
Indian Standard
PRESENTATION OF STATISTICAL DATA
PART 3 MANAGEMENT INFORMATION SYSTEMS QUALITY CONTROL
LICENSED TO ESSAR STEEL LIMITED, HAZIRA FOR INTERNAL USE AT THIS LOCATION ONLY, SUPPLIED BY BOOK SUPPLY BUREAU.
0. 0.1This
FOREWORD
Indian Standard ( Part 3 ) was adopted by the Indian Standards Institution on 10 August 1982, after the draft finalized by the Quality Control and Industrial Statistics Sectional Committee had been approved by the Executive Committee. 0.2 Part 1 of this standard dealing with tabulation and summarization of with a view to drawing valid inferences from a data had been prepared Part 2 of the standard deals with diagrammatic large amount of data. presentation of the numerical data in the form of graphs and diagrams to facilitate quick understanding of the contents of the data including pattern of variation and bring out inter-relationships and other essential details. The present Part 3 contains the various charts and proformae which would be helpful to the management in organizing quality control activity and installing quality control.system in their organization. 0.3 The charts and proformae, as suggested, modified to suit the needs and requirements may have to be suitably authorized. may have to be appropriately of an individual industry and
0.4 The term (chart is used &here the information given is complete without the addition of any numerical data, otherwise the term proforma is used.
1. SCOPE 1.1 This standard ( Part 3 ) deals with management information charts and proformae used in the organization of a quality control system in an industry. The various charts and proformae covered under this standard are grouped under the following heads:
a) Cl
Organization Control
chart, equipments, 3
b) Matrix
of quality, on inspection
material, analysis,
f) Process control,
of resources,
FOR MANAGEMENT
2.1 Organization Charts ( Appendix A, Charts I, 11, III and IV ) These charts describe the broad structure of organization usually found effective in an industry. It would be convenient for any industry to have an The organizaorganization chart indicating the areas of responsibilities. tion charts covered in this standard are for four types of industry, namely small ( Chart I ), medium (Chart II ), large ( Chart .III) and multiplant ( Chart IV ).
2.2 Chart of Typical Matrix of Quality Functions and Responsibilities ( Appendix B ) -The matrix describes the extent and degree of involvement of various departments in different quality functions fcr achieving the quality objectives of the organization. 2.3 Control on Inspection Equipments ( Appendix 0, Proformae I, II and III ) -The proformae covered under this appendix are for the registration of different measuring equipments ( Proforma I ), the day-today inspection report on the maintenance of various gauges ( Proforma II ) and the consolidated monthly report on maintenance ( Proforma III ) for reviewing the progress. 2.4 Vendor Development ( Appendix R, Proformae I, 11, III and appliIV) - Under this is given the pcoforma for vendors registration cation ( Proforma I I giving all the necessary information on the equipment roformae consist and capability of the vendor, The two supplementary of list of items for which registration is applied for ( Pro rp orma II ) and list of machines in operation ( Proforma III ). Proforma IV is meant for the overall assessment of the vendor capability. 2.5 Vendor History ( Appendix E ) - This proforma helps in maintaining complete histroy of vendors performance item-wise. 2.6 Vendors Performance Evaluation ( Appendix F )-This helps us in the evaluation of vendors performance. proforma
LICENSED TO ESSAR STEEL LIMITED, HAZIRA FOR INTERNAL USE AT THIS LOCATION ONLY, SUPPLIED BY BOOK SUPPLY BUREAU.
1S I 7200 ( Part 3 ) - 1982 Proforma II is meaut and follow up action. for summarizing these complaints for proper review
2.13 Quality Cost Analysis ( Appendix N ) - The proforma provides for quarterly comparison of quality costs in different categories, like prevention, appraisal and failure for identifying areas for priority attention. 2.14 Utilization of Resources ( Appendix P, Proformae I, II, III and IV ) - Quality control in its total aspect implies customer satisfaction at minimum cost. This necessitates optimal utilization of all resources. Proformae I, II and ,111 are provided for recording and reviewing of productivity data pertaining to equipments, raw materials and manpower to enable necessary steps for effecting improvements wherever feasible. Proforma IV is meant for recording and overall summary of inputs and outputs for assessment of true growth. 2.15 Inventory ( Appendix Q ) - Optimal utilization of capital resources is also a very important aspect. Major part of capital resources is blocked in inventory of raw materials, semi-finished and finished goods. This proforma provides for comparison of actual inventory with minimum achievable for corrective action whenever necessary. 2.16 Suggestion Schemes for recording the information as also the ultimate impati.
( Appendix
LICENSED TO ESSAR STEEL LIMITED, HAZIRA FOR INTERNAL USE AT THIS LOCATION ONLY, SUPPLIED BY BOOK SUPPLY BUREAU.
on number
2.17 Training Programvnes ( Appendix S ) - This proforma is meant for recording the information regarding the various training programmes conducted for personnel of different levels, such as executives, supervisors, op-rators and other personnel from various departments. The proforma would be helpful in reviewing the training activities from time to time. 3. INFORMATION
TO TOP
MANAGEMENT
.3.1 All the proformae given in the standard need not go to the top management. It is desirable that the top management may be kept informed about the organization charts ( see 2.1 ), matrix of quality functions and responsibilities (see 2.2 ), consolidated monthly report on maintenance of inspection equipments ( Proforma III of 2.3 ), comparative overall rating of vendors ( Proforma II of 2.7 ), summary of customer complaints ( Proforma II of 2.12 ), quality cost analysis (see 2.13 ) and training programmes ( see 2.17 ). The remaining proformae may bc dealt with at the appropriate levels.
APPENblk
A
CHART
( Clawc 2.1 )
ORGANIZATION CHART Manager I SMALL SIZE COMPANY -Vendors -Incoming Inspection --IDroccss Control -End Product Testing -Precision Measurement Laboratory -Preservation and Storage -Packanine I
I
-------Quality Control
-I I
Admi&ation Finance
Prod&tin
s&
CHART
II
MEDIUId General
SlZE COMPANY
Manager
I
Technical -R&D -Work
Production
Finance
Administrat; pzci
LICENSED TO ESSAR STEEL LIMITED, HAZIRA FOR INTERNAL USE AT THIS LOCATION ONLY, SUPPLIED BY BOOK SUPPLY BUREAU.
j--Accounts --Prchast
CHART
III
LARGE
SIZE COMPANY
Managing
Director
Central
Adminisrratio Service
Product
Group
I
Product Group II
I
Plsnni~g
_--__ I
---.~
___-__I____. Irqertion
---~ --.__-..
( Vendor )
-Test Equipments -Test Procedures -Sampiig Ilnns -Manual or Systems & Procedures
-- Snlvage Qlmlity Impvwrmcnt A3surancc .-(:ustomcr -- lrvvcvation & Data Analysis Packaging -1nstrummt and Gauge -Education end Training Complaints --Maintenance -Quality Cost & I7.conomic and Failure Studies - O_u.7lity I.nhs (Testing Analysis --hudit and Crrtitication ) --Procrss Capability Studies -Trouble Shooting -Check Inspection & -Design of Experiments Accuracy of Inspectors -Market Quality Determination -Executive Reports on Quality
and
CHART
1V
MULTIPLANT
COMPANY
CORPORATE
LEVEL
, I
Director I-Corporate
Director II-Corporate
. . . . . ._.
Quality
ASSlWaC.5 & I I I
Quality Control
General Manager I
General Manager II
- -
x -T -i- ITf
P .:
I 2.
-I
- -
!-
mmagement
7-
-Sales
T-
i 1 I -r
I
-1 Finance -1 -;tamhrds -1 hign -1 Ianring -_ I 1 -_ 1 -_
L-
I -.
i -
T i
I -
v -
--
I -
c?
-i-
I I L I I - l- i I-
0 -
T-
I -
I I - I - - I I I
n -
++
I - - -
I w -
l/7,
-_ -_ -_ --
I -
c c
MetrolagylCalibration Lab
/n/ ! -I+-
T I
,zuality *,,urance
Tool Roam
-Maintenance
r -
-1 -_ <
I-
1 I -
LICENSED TO ESSAR STEEL LIMITED, HAZIRA FOR INTERNAL USE AT THIS LOCATION ONLY, SUPPLIED BY BOOK SUPPLY BUREAU.
Suppliers
REGISTRATION -
OF MEASURING
lk.
DATEOF
RB@IBPIUTIOIZ
)ATE
or
:EOICIPT
DESCBIPTlON
SIZE
__
1 RANGE
:HEOKEI 3Y
REQISTBA TIoN*/
--DATEOX
ISSUE
~BDEX
No.
ISSUED TO
5:
) E
A P P E ND IX
CONTROL PROFORMA Name of Company: Gauge Number: Description: Type: Date Received:
DATE 1. Nominal... DIMENSIONS
C-
contd
LICENSED TO ESSAR STEEL LIMITED, HAZIRA FOR INTERNAL USE AT THIS LOCATION ONLY, SUPPLIED BY BOOK SUPPLY BUREAU.
ON INSPECTION REPORT
EQUIPMENTS OF GAUGES
BI-INSPECTION
ON MAINTENANCE
Tolerance Actual
..... _....
I 1
*Maintain
tS:72OO(Part3)-1362
A P P E N D I X
C@NTROL ON INSPECTION
C - Contd
EQUIPMENTS ON
Date:
LICENSED TO ESSAR STEEL LIMITED, HAZIRA FOR INTERNAL USE AT THIS LOCATION ONLY, SUPPLIED BY BOOK SUPPLY BUREAU.
Tool Cribs d) Expected --e) Controlled -f ) Percentage g9 within tolerance cont.rollcd ( o/o of e/d ) Number Percentage Number h) Rework Percentage Number j ) Scrapped Percentage k) Received earlier to schedule m) Total available Number Percentage _------. -----_-_---_-----_I_-_____-_--
4
---
-52_
-----
__---- I
_-----I L--L_
Number
11
fS-r7200~ Pprt3).1982
VENDORS
Name of Company:
Name of vendor:
LICENSED TO ESSAR STEEL LIMITED, HAZIRA FOR INTERNAL USE AT THIS LOCATION ONLY, SUPPLIED BY BOOK SUPPLY BUREAU.
Date: Address-Workshop/Godown
Trade
Telephone 3rams
number:
Ielex number
:
on matters concerning bid*, contracts ( if agents, so specify ) number
Official capacity
Telephone
Type a) b) c) d)
Particulars of registration such as Indian company/Indian partnership act/Indian factory act/any other
supplies, Indicate classes of equipment, interested to register with us in Proforma Are you on the list of approved vendors/contractors on DGS & D, Railways or Government undertakings ? If so, give registration number, date & items for which registered ( copy of registration/rate contract may he furnished ) Have you ever been banned or removed from any list of approved government csuitractors/vendors ? If so, give details
material II.
and/or
services
in which
you are
12
AP PEN D I X
VENDOR PROFORMA I VENDORS
D-
Contd
Conrd
LICENSED TO ESSAR STEEL LIMITED, HAZIRA FOR INTERNAL USE AT THIS LOCATION ONLY, SUPPLIED BY BOOK SUPPLY BUREAU.
available
for our
e) Details of machines
( in Proforma III )
in operation
f ) Number
Graduate Nontechnical
Diploma
Skilled
Nonskilled
\ Division
Production Qrality control
Technical . I \--
g) Source
the bought
out materiala
j) Do you have testing facilities for bought out materials, if not, what is done for testing ? k) Is process inspection m) Do you have finished done during product manufacture inspection set up ?
&t92OO(Part3)-1982
A P P E N D I X
VENDOR PROFORMA I VENDORS n) Can you comply
D - Contd
APPLICATION-Contd
Yes/No ? Yes/No authorization.
DEVELOPMENT
REGJSTRATION
wherechecked copy.of
with the quality certificate ever called for ? p) Are gauges/instruments in use periodically f Agents, give particulars of agencies Use give the following information: 4re you mits ? no&s: a) b) c) d) inancial with true
LICENSED TO ESSAR STEEL LIMITED, HAZIRA FOR INTERNAL USE AT THIS LOCATION ONLY, SUPPLIED BY BOOK SUPPLY BUREAU.
already doing business with us or our sister If so, give following details for the last 12 Registration Total value Total value Total value Status: number, if of matersals of purchase of material registered with us tendered orders tendered supplied -
a) Value of current assets as on date: b) Value of current liabilities as on date: ( Attach balance sheets for last 3 years ) c) Value of total sales during the previous year: d) Value of orders in hand: e) Value of total capital employed: f) Bankers name and address: g) Sales tax registration number: Excise registration number: h) Amount up to which supply can be made at one time: j) Have you obtained incame tax clearance certificate? If so, state number & date, and enclose a copy of the same showing detatls of income assessed, tax demanded and paid for the last 3 years: List of enclosures: ( Catalogues, technical price list, etc ) Evaluation of vendor Any special literature, I certify that the information herein ( including all pages is correct Signature Name Designation Place Date information:
supplied attached )
14
APPENDIX
VENDOR PROFORMA II
D-contd
DEVELOPMENT
Name of Company:
SL No.
Is/oTHEU
SlZR
( RANQE )
SPECll~IOATIOb
NUBIBEB
Quantity
Value
Conlinucd )
15
A PPE NDIX
VENDOR PROFORMA Name of Company: III
D - Contd
DEVELOPMENT IN OPERATION
LIST OF MACHliES
LICENSED TO ESSAR STEEL LIMITED, HAZIRA FOR INTERNAL USE AT THIS LOCATION ONLY, SUPPLIED BY BOOK SUPPLY BUREAU.
SL No.
NUIdBEROB MAOHINES
REMARK,
16
LICENSED TO ESSAR STEEL LIMITED, HAZIRA FOR INTERNAL USE AT THIS LOCATION ONLY, SUPPLIED BY BOOK SUPPLY BUREAU.
AP PEN D IX
D - contd
VENDOR DEVELOPMENT PROFORMA IV VENDOR CAPABILlTY SURVEY Rating c) Is incoming inspection well equipped with instruments ? d) How much of acceptance rampling is followed ? e) Is there a defect feed back system to vendors ? f) Is inspection planning done ? g) Is there a procedure for disposal of nonconforming itemr ? h) Who decides on non-conforming items ? NOTEAttach a list of documenta, No -Poor Satinfactory Good
Contd
LICENSED TO ESSAR STEEL LIMITED, HAZIRA FOR INTERNAL USE AT THIS LOCATION ONLY, SUPPLIED BY BOOK SUPPLY BUREAU.
if any in use.
CONTROL
No inspection/Set up/Patrol/Last 08 No/Poor/Satisfactory/Cc& .-- . . . .. . . . . . . . .. . . . . . . . . . . .. . . . . . . . .. . . . . . . . . . . . . . No body/Shop/Inspector No/Poor/Satisfactory/Good
f) g) h) j) k)
m) Can the firm comply with all the requiremen!, of quality certificates ? NOTE - Attach 0 THER FACILITIES a list of documents,
controRed? ( If so, please enclose a copy of procedure ) b) Is there a tool inspection and maintenance system ?
Yes/No
VENDOR PROFORMA
c) Are
IV
VENDOR
Contd
machine and process capability studies conducted periodically ? d) Is regular maintenance of machines done ? e) Is there a procedure regarding effecting changes in drawings ? f) Is there a procedure regarding handling of complaints ?
LICENSED TO ESSAR STEEL LIMITED, HAZIRA FOR INTERNAL USE AT THIS LOCATION ONLY, SUPPLIED BY BOOK SUPPLY BUREAU.
Yes/No
( in finished in use
for improvement:
OVERALL
RATING
ON THE
TECHNICAL
CAPAbILITY
OF THE
FIRM
REMARKS
AND RECOMMENDATIONS:
19
LICENSED TO ESSAR STEEL LIMITED, HAZIRA FOR INTERNAL USE AT THIS LOCATION ONLY, SUPPLIE
LICENSED TO ESSAR STEEL LIMITED, HAZIRA FOR INTERNAL USE AT THIS LOCATION ONLY, SUPPLIED BY BO
LICENSED TO ESSAR STEEL LIMITED, HAZIRA FOR INTERNAL USE AT THIS LOCATION ONLY, SUPPLIED BY BO
LICENSED TO ESSAR STEEL LIMITED, HAZIRA FOR INTERNAL USE AT THIS LOCATION ONLY, SUPPLIED BY BOOK SUPPLY BUREAU.
LICENSED TO ESSAR STEEL LIMITED, HAZIRA FOR INTERNAL USE AT THIS LOCATION ONLY, SUPPLIED BY BOOK SUPPLY BUREAU.
H -
Contd
MATERIAL
INSPECTION CHARACTERISTICS
LICENSED TO ESSAR STEEL LIMITED, HAZIRA FOR INTERNAL USE AT THIS LOCATION ONLY, SUPPLIED BY BOOK SUPPLY BUREAU.
III
FOR OTHER
ATTRIBUTE
RE-
I MARKE j
1 Scrap/
Total
;I:
*Refer to IS : 2500( Part I )-1973. tCauses codes are listed below ( to be listed by the company
):
Code
ii
Causes
Code
c
GZUSCS
TLor disposal _
Code
Code
1 1-1 Material to be reworked
D Cods
Material sent to production on deviation
Code
I-.
( Contrnued
fS:7290(Ptrrt 3).1982 A P P E N D I X
H - cod
IV
DEVIATION
OF INCOMING MATERIAL
Reference Item:
Number:
- _
Deviation Details
quantity of rework:
requested:
Effect on final product: Corrective Existing action stock: with the supplier:
ACTION
of Company: Reference Order referred Number: in above purchase Date: order has been found substandard Number:
LICENSED TO ESSAR STEEL LIMITED, HAZIRA FOR INTERNAL USE AT THIS LOCATION ONLY, SUPPLIED BY BOOK SUPPLY BUREAU.
QUANTITY
REOEIVED
INBPEOTED
REJECTED
DETAILS OB REJEOTION ( MEABUREYENT-WISE BOB MEASURABLE AND CAUSEWISE FOR ATTIUBUTE~ CRARAOTEBIBTIOB )
._
VENDORS
REPORT
a) I agree and accept the defects. I am taking avoid recurrence of such incidence in future. b) I do not agrea with defects pointed
following
steps to
reasons:
i)
ii) iii) c) If (b) is true, the vendor such differences on quality may suggest measures that will avoid between vendor and vendee, 27
LICENSED TO ESSAR STEEL LIMITED, HAZIRA FOR INTERNAL USE AT THIS LOCATION ONLY, SUPPLIED BY BO
LICENSED TO ESSAR STEEL LIMITED, HAZIRA FOR INTERNAL USE AT THIS LOCATION ONLY, SUPPLIED BY BOOK SUPPLY BUREAU.
LICENSED TO ESSAR STEEL LIMITED, HAZIRA FOR INTERNAL USE AT THIS LOCATION ONLY, SUPPLIED BY BOOK SUPPLY BUREAU.
LICENSED TO ESSAR STEEL LIMITED, HAZIRA FOR INTERNAL USE AT THIS LOCATION ONLY, SUPPLIED BY BOOK SUPPLY BUREAU.
LICENSED TO ESSAR STEEL LIMITED, HAZIRA FOR INTERNAL USE AT THIS LOCATION ONLY, SUPPLIED BY BOOK SUPPLY BUREAU.
Com#tah*on :
LetGe7,
xc
u E E
and
a-c+o
1. The control limits for ( c + u ) is same defectivea ( SW Proforma III ). 2. The control limits for (c CL-Z-Z _ LCL=-(c-a)-3 _ V UCL=(G-:a+3 (;+a)2/ I (F+ u-j _ (C-
aumk
of
LICENSED TO ESSAR STEEL LIMITED, HAZIRA FOR INTERNAL USE AT THIS LOCATION ONLY, SUPPLIED BY BOOK SUPPLY BUREAU.
(I ) are as follows:
;;)I n
(C?-G)S n
NOTE - Gauging is not limited to the engineering industry. It is a general It may be concept when the data is classified as within two limits or beyond that. applied to weight, resistance value, percent residue, etc.
33
LICENSED TO ESSAR STEEL LIMITED, HAZIRA FOR INTERNAL USE AT THIS LOCATION ONLY, SUPPLIED BY BOOK SUPPLY BUREAU.
LICENSED TO ESSAR STEEL LIMITED, HAZIRA FOR INTERNAL USE AT THIS LOCATION ONLY, SUPPLIED BY BOOK SUPPLY BUREAU.
lSr7200(
PartS)-1982
Compulation : Let ai, 61, cl be the number of defects of category A, B and C rerpectively in the i-th sample, and so
LICENSED TO ESSAR STEEL LIMITED, HAZIRA FOR INTERNAL USE AT THIS LOCATION ONLY, SUPPLIED BY BOOK SUPPLY BUREAU.
~1, ws, ws be the weights of category of A, B and C respectively that IQ+ wl + ws = 1 Then Dl, the demerit score for the i-th rample ia-wlai+w&i+u.+ct and 07 the average demerits score
of defects
of category
( CWiwcf
36
A P P EN D IX
INPROCESS PROFORMA Name of Company: ~ACEIINI E!
L -
contd
LICENSED TO ESSAR STEEL LIMITED, HAZIRA FOR INTERNAL USE AT THIS LOCATION ONLY, SUPPLIED BY BOOK SUPPLY BUREAU.
CONTROL SUMMARY
PATROL
VII
DAILY
OF IN-PROCESS Date:
Shop/Department:
3EIF' T
fDPE R .ATO
JUMBEB
- _ _-
JOB No. -
ITEM
TAO
I!nMRF.R ProIns)ectel
SOURCE-WISEDETAILSOFNOT
OK
T
RE6ARKI
Others
NOTE -
A P PE N D I X
PROCESS PROFORMA CONTROL -
L-
Contd
PATROL INSPECTION
NUMBER
I
I A I B
CHABACTERIBTIO JOB
2 ____3
5 6 -7
-9 .. . NOTE the capacity Leave the cell blank if a machine otherwise. io not suitable ,for a job and enter
38
LICENSED TO ESSAR STEEL LIMITED, HAZIRA FOR INTERNAL USE AT THIS LOCATION ONLY, SUPPLIED BY BOOK SUPPLY BUREAU.
LICENSED TO ESSAR STEEL LIMITED, HAZIRA FOR INTERNAL USE AT THIS LOCATION ONLY, SUPPLIED BY BOOK SUPPLY BUREAU.
APPEND
CUSTOMER PROFORMA II SUMMARY
IX
M-Contd
MINOB I Percent+
TOTAL
Total
Percent
SOUltOE DRFE~T~
OI
Customer%
damages
percentage
of defectives
or defects
per
100 items
during
the period
under
J 3
QUALITY
Name of Company: _
COST CATEOORIES
QUALITY Rs
FOTAL
-Ii
III
iv-
LICENSED TO ESSAR STEEL LIMITED, HAZIRA FOR INTERNAL USE AT THIS LOCATION ONLY, SUPPLIED BY BOOK SUPPLY BUREAU.
1. PREVENTION 1.1 Quality 1.2 Maintenance Equipments 1.3 Development Standards 1.4 Vendor 1.5 Obtaining of Quality 1.6 Quality TOTAL 2. APPRAISAL
Engineering
Training
COSTS
of the Incoming of
2.1 Inspection/Testing Materials 2.2 In-Process Product 2.3 Quality 2.4 Qrality Evaluation
of Quality
Products Products in of
Consumed
( colltinud )
42
APPENDIX
QUALITY
COST CATEGORIES
N-Contd
COST ANALYSIS
QUARTERLY QUALITY COST IN Rs
TOTAL
II
III
IV
LICENSED TO ESSAR STEEL LIMITED, HAZIRA FOR INTERNAL USE AT THIS LOCATION ONLY, SUPPLIED BY BOOK SUPPLY BUREAU.
Failure
3.1 .l Scrap Incurred Meeting Quality 3.1.2 Re-work 3.1.3 Analysis Materials 3.1.4 3.1.5 Re-inspection of
and Repair
Loss Due to Down Grading of the Materials as Seconds ---_* TOTAL ----.-
3.2 External
Failure
with
of Failures Period
----Grand Total of Quality Costs --p-v %Over Sales Turn Over or Total Expenditure of Company
43
-I-
-7-
NUMBER PRODUCED
I:PRODUCTION
Current
I;
REMARXS
( Continued )
44
B3r7100 (h-t!+1982
APPENDIX
UTILIZATION PROFORMA Name of Company:
ITEM ;o. QUANTITY CONSUMED VL;;;~~ --
P-Contd
II
LICENSED TO ESSAR STEEL LIMITED, HAZIRA FOR INTERNAL USE AT THIS LOCATION ONLY, SUPPLIED BY BOOK SUPPLY BUREAU.
( Continued )
45
A P P E N D I X
P -
Contd
LICENSED TO ESSAR STEEL LIMITED, HAZIRA FOR INTERNAL USE AT THIS LOCATION ONLY, SUPPLIED BY BOOK SUPPLY BUREAU.
REMARKI
IV
SUMMARY
1. INPUT
YEAB Last Year Current Year Percentage Increase BeIt Year
Equipments
( Rs )
Labora.toria
( Rs )
NOTE-The separately.
details
of equipment,
toola
and laboratories
should
be
provided
2. OUTPUT
2.
IQuantity
G~~OWTB
1 [TBpUS+
-Last
YEAU
-Produced
krent
BEST
YEAB
8
b
C
*Major
items only.
47
IS:
72OO(Part3).1382
Year:
RATIO TO IOTAL VALUE OB OUTPUT ( y0 ) Last Year huant Best Year Minimum Possible _---_ RElbAl%Kl
LICENSED TO ESSAR STEEL LIMITED, HAZIRA FOR INTERNAL USE AT THIS LOCATION ONLY, SUPPLIED BY BOOK SUPPLY BUREAU.
48
LICENSED TO ESSAR STEEL LIMITED, HAZIRA FOR INTERNAL USE AT THIS LOCATION ONLY, SUPPLIED BY BOOK SUPPLY BUREAU.
SCHEMES
Year:
LICENSED TO ESSAR STEEL LIMITED, HAZIRA FOR INTERNAL USE AT THIS LOCATION ONLY, SUPPLIED BY BOOK SUPPLY BUREAU.
LICENSED TO ESSAR STEEL LIMITED, HAZIRA FOR INTERNAL USE AT THIS LOCATION ONLY, SUPPLIED BY BOOK SUPPLY BUREAU.
BUREAU
Headquarters :
OF
INDIAN
STANDARDS
Manak Bhavan, 9 Bahadur Shah Zafar Marg, NEW DELHI 110002 Telephones : 331 01 31 Telegrams Regional Central * Eastern Northern Southern Western Branch 331 13 75 Offices :
: Manaksanrthe
LICENSED TO ESSAR STEEL LIMITED, HAZIRA FOR INTERNAL USE AT THIS LOCATION ONLY, SUPPLIED BY BOOK SUPPLY BUREAU.
21843 41 29 16 6 32 92 95
:
380001 2 63 46 39 49 55 55 40 21 5 36 27 2 67 05 6-71 19 96 3 31 77 231083 6 34 71 21 68 76 5 55 07 6 23 05 Maiden. 8 21 04
Pushpak, Nurmohamed Shaikh Marg, Khanpur, AHMADABAD t Peenya Industrial Area, 1st Stage, Bangalore-Tumkur Road. BANGALORE 560058 Gangotri Complex, 5th Floor, Bhadbhada Road. T.T. Nagar. BHOPAL 462003
Plot No. 82/83, Lewis Road, BHUBANESHWAR 751002 Kalai Kathir Building, 6/48-A Avanasi Road, COIMBATORE 641037 Quality Marking Centre, N.H. IV, N.I.T., FARIDABAD 121001 Savitri Complex, 116 G. T. Road, GHAZIABAD 201001 5315 Ward No. 29, R.G. Barua Road, 5th By-lane, GUWAHATI 781003 58-56C L. N. Gupta Marg. ( Nampally Station Road ) HYDERABAD 500001 R14 Yudhister Marg, C Scheme, JAIPUR 302005 117/418 B Sarvodaya Nagar, KANPUR 208005 Plot No, A-9, House No. 561/63, LUCKNOW 226005 Patliputra Industrial Estate, PATNA District Industries Centre Complex. SRINAGAR 190011 Sindhu Nagar. Kanpur Road. 800013 Bagh-e-Ali
T. C. No. 14/1421, University P. 0.. Palayam. THIRUVANANTHAPURAM 695034 fnspection Offices (With Sale Point)
:
52 61 71 5 24 35
Pushpanjali. First Floor, 205-A West High Court Road. Shankar Nagar Square, NAGPUR 440010 Institution of Engineers (India) Building, 1332 Shivaji Nagar. PUNE 411005 Sales Office Calcutta is at 5 Chowringhee P. 0. Princep Street, CALCUTTA t $ Sales Office is at Unity Building. BANGALORE Approach
27 68 00 89 65 28 22 39 71