Security

User Guide

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 Copyright 2007 Hewlett-Packard Development Company, L.P. Windows is a U. S. registered trademark of Microsoft Corporation. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: June 2007 Document Part Number: 448263-001

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Product notice
This user guide describes features that are common to most models. Some features may not be available on your computer.

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Table of contents

1 Protecting the computer 2 Using passwords Setting passwords in Windows ............................................................................................................. 3 Setting passwords in Computer Setup ................................................................................................. 4 Setup password .................................................................................................................................... 5 Managing a setup password ................................................................................................ 6 Entering a setup password .................................................................................................. 7 Power-on password .............................................................................................................................. 8 Managing a power-on password .......................................................................................... 9 Entering a power-on password .......................................................................................... 10 Requiring a power-on password at restart ......................................................................... 11 Using Computer Setup DriveLock ...................................................................................................... 12 Setting a DriveLock password ........................................................................................... 13 Entering a DriveLock password ......................................................................................... 14 Changing a DriveLock password ....................................................................................... 15 Removing DriveLock protection ......................................................................................... 16 3 Using Computer Setup security features Securing system devices .................................................................................................................... 17 Using Computer Setup stringent security ........................................................................................... 18 Setting stringent security ................................................................................................... 19 Removing stringent security .............................................................................................. 20 Viewing Computer Setup System Information .................................................................................... 21 Using Computer Setup System IDs .................................................................................................... 22 4 Using antivirus software 5 Using firewall software 6 Installing critical security updates 7 Using HP ProtectTools Security Manager (select models only) 8 Installing a security cable

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Index ................................................................................................................................................................... 28

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Protecting the computer

NOTE: Security solutions are designed to act as deterrents. These deterrents may not prevent a product from being mishandled or stolen. NOTE: Your computer supports CompuTrace, which is an online-security-based tracking and recovery service. If the computer is stolen, CompuTrace can track the computer if the unauthorized user accesses the Internet. You must purchase the software and subscribe to the service in order to use CompuTrace. For information about ordering the CompuTrace software, see the HP Web site at http://www.hpshopping.com. Security features provided with your computer can protect the computer, personal information, and data from a variety of risks. The way you use your computer will determine which security features you need to use. The Windows operating system offers certain security features. Additional security features are listed in the following table. Most of these additional security features can be configured in the Computer Setup utility (referred to hereafter as Computer Setup).
To protect against Unauthorized use of the computer Use this security feature Unauthorized access to Computer Setup (f10) Unauthorized access to the contents of a hard drive Unauthorized reset of Computer Setup (f10) passwords Unauthorized startup from an optical drive, diskette drive, or internal network adapter Unauthorized access to a Windows user account Unauthorized access to data Power-on authentication using passwords or smart cards HP ProtectTools Security Manager

Setup password in Computer Setup* DriveLock password in Computer Setup* Stringent security feature in Computer Setup* Boot options feature in Computer Setup* HP ProtectTools Security Manager Firewall software Windows updates HP ProtectTools Security Manager

Unauthorized access to Computer Setup settings and other system identification information Unauthorized removal of the computer

Setup password in Computer Setup* Security cable slot (used with an optional security cable)

*Computer Setup is a non-Windows utility accessed by pressing f10 when the computer is turned on or restarted. When using Computer Setup, you must use the keys on your computer to navigate and make selections.

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Using passwords

Most security features use passwords. Whenever you set a password, write down the password and store it in a secure location away from the computer. Note the following password considerations: Setup, power-on, and DriveLock passwords are set in Computer Setup and are managed by the system BIOS. The smart card PIN and the embedded security password, which are HP ProtectTools Security Manager passwords, can be enabled in Computer Setup to provide BIOS password protection in addition to their normal HP ProtectTools functions. The smart card PIN is used with a supported smart card reader, and the embedded security password is used with the optional embedded security chip. Windows passwords are set only in the Windows operating system. If you forget the setup password set in Computer Setup, you will not be able to access the utility. If you have the stringent security feature enabled in Computer Setup and you forget the setup password or the power-on password, the computer is inaccessible and can no longer be used. Call technical support or your authorized service provider for additional information. If you forget both the power-on password and the setup password set in Computer Setup, you cannot turn on the computer or exit Hibernation. Call technical support or your authorized service provider for additional information. If you forget both the user password and the master DriveLock password set in Computer Setup, the hard drive that is protected by the passwords is permanently locked and can no longer be used.

You can use the same password for a Computer Setup feature and for a Windows security feature. You can also use the same password for more than one Computer Setup feature. Use the following tips for creating and saving passwords: When creating passwords, follow requirements set by the program. Write down your passwords and store them in a secure place away from the computer. Do not store passwords in a file on the computer.

The following tables list commonly used Windows and Computer Setup passwords and describe their functions.

Chapter 2 Using passwords

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Setting passwords in Windows

Windows passwords Administrator password* User password* Function Protects access to a Windows administrator-level account. Protects access to a Windows user account.

*For information about setting a Windows administrator password or a Windows user password, select Start > Help and Support.

Setting passwords in Windows

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Setting passwords in Computer Setup

Computer Setup passwords Setup password Power-on password DriveLock master password Function Protects access to Computer Setup. Protects access to the computer contents when the computer turns on, restarts, or exits Hibernation. Protects access to the internal hard drive that is protected by DriveLock. It is also used to remove DriveLock protection. This password is set under DriveLock Passwords during the enable process. Protects access to the internal hard drive that is protected by DriveLock, and is set under DriveLock Passwords during the enable process. Protects access to smart card and Java Card contents, and protects computer access when a smart card or Java Card and a smart card reader is used. When enabled as a BIOS password, protects access to the computer contents when the computer turns on, restarts, or exits Hibernation. This password requires the optional embedded security chip to support this security feature.

DriveLock user password

Smart card PIN

TPM embedded security password

Chapter 2 Using passwords

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Setup password
The Computer Setup setup password protects the configuration settings and system identification information in Computer Setup. After this password is set, it must be entered to access Computer Setup and to make changes using Computer Setup. Note the following characteristics of the setup password: It is not interchangeable with a Windows administrator password, although both passwords can be identical. It is not displayed as it is set, entered, changed, or deleted. It must be set and entered with the same keys. For example, a setup password set with keyboard number keys will not be recognized if you enter it thereafter with embedded numeric keypad number keys. It can include any combination of up to 32 letters and numbers and is not case sensitive.

Setup password

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Managing a setup password

A setup password is set, changed, and deleted in Computer Setup. To manage, set, change, or delete this password, follow these steps: 1. 2. Open Computer Setup by turning on or restarting the computer, and then pressing f10 while the F10 = ROM Based Setup message is displayed in the lower-left corner of the screen. Use the arrow keys to select Security > Setup password, and then press enter. 3. To set a setup password, type your password in the New password and Verify new password fields, and then press f10. To change a setup password, type your current password in the Old password field, type a new password in the New password and Verify new password fields, and then press f10. To delete a setup password, type your current password in the Old password field, and then press f10.

To save your preferences, use the arrow keys to select File > Save changes and exit. Then follow the instructions on the screen.

Your preferences go into effect when the computer restarts.

Chapter 2 Using passwords

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Entering a setup password

At the Setup password prompt, type your setup password (using the same kind of keys you used to set the password), and then press enter. After 3 unsuccessful attempts to enter the setup password, you must restart the computer and try again.

Setup password

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Power-on password
The Computer Setup power-on password prevents unauthorized use of the computer. After this password is set, it must be entered each time the computer is turned on. Note the following characteristics of a power-on password: It is not displayed as it is set, entered, changed, or deleted. It must be set and entered with the same keys. For example, a power-on password set with keyboard number keys will not be recognized if you enter it thereafter with embedded numeric keypad number keys. It can include any combination of up to 32 letters and numbers and is not case sensitive.

Chapter 2 Using passwords

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Managing a power-on password

A power-on password is set, changed, and deleted in Computer Setup. To manage, set, change, or delete this password, follow these steps: 1. 2. Open Computer Setup by turning on or restarting the computer, and then pressing f10 while the F10 = ROM Based Setup message is displayed in the lower-left corner of the screen. Use the arrow keys to select Security > Power-On password, and then press enter. To set a power-on password, type the password in the New password and Verify new password fields, and then press f10. To change a power-on password, type the current password in the Old password field, type the new password in the New password and Verify new password fields, and then press f10. To delete a power-on password, type the current password in the Old password field, and then press f10.

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To save your preferences, use the arrow keys to select File > Save changes and exit. Then follow the instructions on the screen.

Your preferences go into effect when the computer restarts.

Power-on password

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Entering a power-on password

At the Power-on Password prompt, type your password (using the same kind of keys you used to set the password), and then press enter. After 3 unsuccessful attempts to enter the password, you must turn off the computer, turn it back on, and then try again.

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Chapter 2 Using passwords

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Requiring a power-on password at restart

In addition to requiring that a power-on password be entered each time the computer is turned on, you can also require that a power-on password be entered each time the computer is restarted. To enable and disable this feature in Computer Setup, follow these steps: 1. 2. 3. 4. Open Computer Setup by turning on or restarting the computer, and then pressing f10 while the F10 = ROM Based Setup message is displayed in the lower-left corner of the screen. Use the arrow keys to select Security > Password options, and then press enter. Use the arrow keys to select Enable or Disable in the Require password on restart field, and then press f10. To save your preferences, use the arrow keys to select File > Save changes and exit. Then follow the instructions on the screen.

Power-on password

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Using Computer Setup DriveLock

CAUTION: To prevent the DriveLock-protected hard drive from becoming permanently unusable, record the DriveLock user password and the DriveLock master password in a safe place away from your computer. If you forget both DriveLock passwords, the hard drive will be permanently locked and can no longer be used. DriveLock protection prevents unauthorized access to the contents of a hard drive. DriveLock can be applied only to the internal hard drive(s) of the computer. After DriveLock protection is applied to a drive, a password must be entered to access the drive. The drive must be inserted into the computer, not into an optional docking device or external MultiBay, in order for it to be accessed by the DriveLock passwords. To apply DriveLock protection to an internal hard drive, a user password and a master password must be set in Computer Setup. Note the following considerations about using DriveLock protection: After DriveLock protection is applied to a hard drive, the hard drive can be accessed only by entering either the user password or the master password. The owner of the user password should be the day-to-day user of the protected hard drive. The owner of the master password may be either a system administrator or the day-to-day user. The user password and the master password can be identical. You can delete a user password or master password only by removing DriveLock protection from the drive. DriveLock protection can be removed from the drive only with the master password.

NOTE: When your power-on password and DriveLock user password are identical, you will be prompted to enter only a power-on password instead of both a power-on password and a DriveLock user password.

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Chapter 2 Using passwords

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Setting a DriveLock password

To access the DriveLock settings in Computer Setup, follow these steps: 1. 2. 3. 4. 5. 6. 7. 8. 9. Open Computer Setup by turning on or restarting the computer, and then pressing f10 while the F10 = ROM Based Setup message is displayed in the lower-left corner of the screen. Use the arrow keys to select Security > DriveLock passwords, and then press enter. Select the location of the hard drive you want to protect, and then press f10. Use the arrow keys to select Enable in the Protection field, and then press f10. Read the warning. To continue, press f10. Type your user password in the New password and Verify new password fields, and then press f10. Type your master password in the New password and Verify new password fields, and then press f10. To confirm DriveLock protection on the drive you have selected, type DriveLock in the confirmation field, and then press f10. To exit DriveLock settings, use the arrow keys to select Esc.

10. To save your preferences, use the arrow keys to select File > Save changes and exit. Then follow the instructions on the screen. Your preferences go into effect when the computer restarts.

Using Computer Setup DriveLock

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Entering a DriveLock password

Be sure that the hard drive is inserted into the computer (not into an optional docking device or external MultiBay). At the DriveLock Password prompt, type your user or master password (using the same kind of keys you used to set the password), and then press enter. After 2 incorrect attempts to enter the password, you must shut down the computer and try again.

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Chapter 2 Using passwords

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Changing a DriveLock password

To access the DriveLock settings in Computer Setup, follow these steps: 1. 2. 3. 4. Open Computer Setup by turning on or restarting the computer, and then pressing f10 while the F10 = ROM Based Setup message is displayed in the lower-left corner of the screen. Use the arrow keys to select Security > DriveLock passwords, and then press enter. Use the arrow keys to select the location of the internal hard drive, and then press f10. Use the arrow keys to select the field for the password you want to change. Type your current password in the Old password field, and then type the new password in the New password field and in the Verify new password field. Then press f10. To save your preferences, use the arrow keys to select File > Save changes and exit. Then follow the instructions on the screen.

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Your preferences go into effect when the computer restarts.

Using Computer Setup DriveLock

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Removing DriveLock protection

To access the DriveLock settings in Computer Setup, follow these steps: 1. 2. 3. 4. 5. 6. Open Computer Setup by turning on or restarting the computer, and then pressing f10 while the F10 = ROM Based Setup message is displayed in the lower-left corner of the screen. Use the arrow keys to select Security > DriveLock passwords, and then press enter. Use the arrow keys to select the location of the internal hard drive, and then press f10. Use the arrow keys to select Disable in the Protection field, and then press f10. Type your master password in the Old password field. Then press f10. To save your preferences, use the arrow keys to select File > Save changes and exit. Then follow the instructions on the screen.

Your preferences go into effect when the computer restarts.

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Chapter 2 Using passwords

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Using Computer Setup security features

Securing system devices

From the Boot options menu or the Port options menu in Computer Setup, you can disable or enable system devices. To disable or reenable system devices in Computer Setup, follow these steps: 1. 2. 3. 4. Open Computer Setup by turning on or restarting the computer, and then pressing f10 while the F10 = ROM Based Setup message is displayed in the lower-left corner of the screen. Use the arrow keys to select System Configuration > Boot options or System Configuration > Port options. Then press enter and use the arrow keys to select the options you want. To confirm your preferences, press f10. To save your preferences, use the arrow keys to select File > Save changes and exit. Then follow the instructions on the screen.

Your preferences go into effect when the computer restarts.

Securing system devices

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Using Computer Setup stringent security

CAUTION: To prevent the computer from becoming permanently unusable, record your configured setup password, power-on password, or smart card PIN in a safe place away from your computer. Without these passwords or PIN, the computer cannot be unlocked. The stringent security feature enhances power-on security by forcing user authentication with your configured setup password, power-on password, or smart card PIN before granting access to the system.

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Chapter 3 Using Computer Setup security features

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Setting stringent security

To enable stringent security in Computer Setup, follow these steps: 1. 2. 3. 4. 5. 6. Open Computer Setup by turning on or restarting the computer, and then pressing f10 while the F10 = ROM Based Setup message is displayed in the lower-left corner of the screen. Use the arrow keys to select Security > Password options, and then press enter. Use the arrow keys to select Enable in the Stringent security field. Read the warning. To continue, press f10. To enable the feature each time the computer is turned on, press f10. To save your preferences, use the arrow keys to select File > Save changes and exit. Then follow the instructions on the screen.

Your preferences go into effect when the computer restarts.

Using Computer Setup stringent security

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Removing stringent security

To remove stringent security in Computer Setup, follow these steps: 1. 2. 3. 4. Open Computer Setup by turning on or restarting the computer, and then pressing f10 while the F10 = ROM Based Setup message is displayed in the lower-left corner of the screen. Use the arrow keys to select Security > Password options and then press enter. Use the arrow keys to select Disable in the Stringent security field, and then press f10. To save your preferences, use the arrow keys to select File > Save changes and exit. Then follow the instructions on the screen.

Your preferences go into effect when the computer restarts.

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Chapter 3 Using Computer Setup security features

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Viewing Computer Setup System Information

The System Information feature in Computer Setup provides 2 types of system information: Identification information about the computer model and the batteries. Specification information about the processor, cache, memory, ROM, video revision, and keyboard controller revision.

To view this general system information, follow these steps: 1. 2. Open Computer Setup by turning on or restarting the computer, and then pressing f10 while the F10 = ROM Based Setup message is displayed in the lower-left corner of the screen. Use the arrow keys to select File > System Information, and then press enter.

NOTE: To prevent unauthorized access to this information, you must create a setup password in Computer Setup.

Viewing Computer Setup System Information

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Using Computer Setup System IDs

The System IDs feature in Computer Setup allows you to display or enter the computer asset tag and ownership tag. NOTE: To prevent unauthorized access to this information, you must create a setup password in Computer Setup. To manage this feature, follow these steps: 1. 2. 3. 4. 5. Open Computer Setup by turning on or restarting the computer, and then pressing f10 while the F10 = ROM Based Setup message is displayed in the lower-left corner of the screen. Use the arrow keys to select Security > System IDs, and then press enter. To enter asset tag information, use the arrow keys to highlight the Asset Tracking Number field or the Ownership Tag field, and then enter the information. Press f10 when finished. To save your preferences, use the arrow keys to select File > Save changes and exit. Then follow the instructions on the screen.

Your preferences go into effect when the computer restarts.

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Chapter 3 Using Computer Setup security features

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Using antivirus software

When you use the computer to access e-mail, a network, or the Internet, you expose the computer to computer viruses. Computer viruses can disable the operating system, applications, or utilities, or cause them to function abnormally. Antivirus software can detect most viruses, destroy them, and in most cases, repair any damage they have caused. To provide ongoing protection against newly discovered viruses, antivirus software must be updated. Norton Internet Security is preinstalled on the computer. For information about using the Norton Internet Security software, select Start > All Programs > Norton Internet Security > Help and Support. For more information about computer viruses, type viruses in the Search field in Help and Support.

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Using firewall software

When you use the computer to access e-mail, a network, or the Internet, unauthorized persons may be able to gain access to information about you, the computer, and your personal files. Use the firewall software preinstalled on the computer to protect your privacy. Firewall features include information on logging and reporting, and automatic alarms to monitor all incoming and outgoing traffic. Refer to the firewall documentation or contact your firewall manufacturer for more information. NOTE: Under some circumstances a firewall can block access to Internet games, interfere with printer or file sharing on a network, or block authorized e-mail attachments. To temporarily solve the problem, disable the firewall, perform the task that you want to perform, and then reenable the firewall. To permanently resolve the problem, reconfigure the firewall.

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Chapter 5 Using firewall software

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Installing critical security updates

CAUTION: To protect the computer from security breaches and computer viruses, install the online critical updates from Microsoft as soon as you receive an alert. Updates to the operating system and other software may have become available after the computer was shipped. To be sure all available updates are installed on the computer observe these guidelines: Run Windows Update monthly to install the latest software from Microsoft. Obtain updates, as they are released, from the Microsoft Web site and through the updates link in Help and Support.

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Using HP ProtectTools Security Manager (select models only)

Select computer models include HP ProtectTools Security Manager. This software can be accessed through Windows Control Panel. It provides security features that help protect against unauthorized access to the computer, networks, and critical data. For more information, refer to the HP ProtectTools online Help.

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Chapter 7 Using HP ProtectTools Security Manager (select models only)

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Installing a security cable

NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. 1. 2. 3. Loop the security cable around a secured object. Insert the key (1) into the cable lock (2). Insert the cable lock into the security cable slot on the computer (3), and then lock the cable lock with the key.

NOTE: Your computer may look different from the illustration. The location of the security cable slot varies by model.

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Index

A administrator password antivirus software 23

C cable, security 27 Computer Setup device security 17 DriveLock password 12 power-on password 8 setup password 5 stringent security 18 critical updates, software 25 D device security 17 DriveLock password changing 15 description 12 entering 14 removing 16 setting 13 F firewall software 24 H HP ProtectTools Security Manager 26 P passwords administrator 3 DriveLock 12 power-on 8 setup 5 user 3 S security cable

security, protecting the computer 1 software antivirus 23 critical updates 25 firewall 24 stringent security 18 U user password

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Index

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