Format No:

Rev. No :
Rev Date :

Supplier Process Audit

SYS-F-31
02
26.04.2011

General

70%

N/A

Score

Supplier, Plant/location, Date of Audit

Comments

1 Has the supplier implemented corrective actions requested from the last Quality Management System audit?
2 Have corrective actions from last environmental audit been implemented? If applicable

Are safety regulations applied in work areas?

Look at worker's behaviour to check if the policy is understood and applied. Are there electrical cabinets left
open? Do they wear ear/eye/feet protection? Are machines equipped with guards? Is appropriate handling
equipment available?

4 Are personnel trained and certified for their assigned function?

Is there an effective identification/traceability system in place?
5 Check that for the particular item, you can trace it from source to delivery to WWIL. This should include any
'special' lots as well.
Does the supplier handle non-conformances according to procedures?
6
Check the procedure of "Handling of Non Conforming Products".

Safety stickers and PPEs should be used at work area

Refresher training module and Theoretical training module should

be initiated

System can be improved up to incoming of raw material

Oil leakage issue was attended on site and rectified , Type test
witness is balance
Oil leakage issue was attended on site and rectified , Type test
witness is balance

7 Are immediate/corrective actions taken and are they effective as per WW IL's notification?

Does the supplier use various data for analysis?

8 Data related to Process Trend, Product Parameters, Internal Rejection, Customer Satisfaction & Sub
Supplier Performance?

Feedback forms, process trends are available, relative study is

required

Revise drawings are used as a modification process, testing of

first piece of product should be carried out

Available

Dust free environment is developed at necessary process

Does the supplier have a formal modification process?

Check the last modification for the considered item.
Has an adequate calibration / gauge control program been implemented?
10 Calibrations traceable to internationally recognized standards, all gages in calibration, checking jigs /
fixtures available; operators trained.
9

11 Are work areas clearly identified, clean and organised, well lighted?
Pre-Production

70%

Does the supplier have all latest WWIL drawings and specs? Were they internally approved and distributed?
12
Should include disposal of obsolete documents
13 Are open engineering issues addressed with an appropriate action plan? (if any)

10
5

Does the Supplier have a well defined process flow chart?

14
Check the component wise process flow chart.
Has a design verification been performed?
15
Check the records of design verification.

16 Are the Process Plan/Work Instruction/Control Plan established and documented?

Are there any major differences between the Process Plan / Control Plan and the actual process and
17
product/process controls?
Has production capacity study been completed? Is there adequate capacity to produce the WW IL
18
deliverable?
19 Have bottlenecks been identified and addressed?
Sub-Supplier Management

Comments
Approved drawing are available (mail communication dtd - 3rd
July, 2012)
Corrective action plan conformation from production for service
related issues should be available
Flow chart from incoming of material to finish product should be
developed

Type test of 33KV CTPT needs to be executed

In Process of ISO Documentation

5
10

Third party certification is available

Some of the bottlenecks are identified and addressed like man

power handling and material handling, further study required

68%

Comments

Does the Supplier have an effective sub-supplier approval process?

20
Check the sub-supplier evaluation records.

Sub Supplier is accessed on regular interval but no documents for

its evaluation

21 Does the supplier maintain a list of approved sub-suppliers for all components, materials and services?

Available

How does the supplier express WWIL requirements in their Purchase Orders?
22 Such as: material specifications, important dimensions and tolerances, restricted substances, Should
include WWIL approved suppliers if required.

Mentioned through reference of IS Standards only

Documentation can be improved

Audit Report is required

23
24
25
26
27
28
29
30
31

Have all purchased components, materials and services from sub-suppliers been approved by the supplier
through a formal process?
In case of subcontracting, did the supplier audit the sub-supplier process, and does the sub-supplier deliver
a Conformance Report to the supplier?
Does the supplier perform an Incoming Inspection? Is it according to the Control Plan?
Non-conformances effectively handled in corrective action system?
Are incoming lots isolated until they have been approved?
Check that sampling rules and decision criteria are clear
How does the supplier handle special lots?
Such as: Initial Samples, Prototypes, Trial Orders,
Does the sub supplier submit the CAR (Corrective Action Report) for Non Conformity? How the supplier
verifies the effectiveness of action taken?
How does the supplier document the receipt of materials and services?
Receipts includes quantity, lot numbers, receipt date, information that supports part traceability
Is there a sub-supplier performance-Quality, Delivery, monitoring process defined and used for
improvement?
Are customer supplied products controlled?
Applicable in case WWIL provides products to be assembled in the final product
Production/Service Execution

As per process

Identification marking can be placed for pending of incoming

inspection material

On situation base

Documentation process needs to be developed for CAR

In Logbook

Frequency of audit should be increased also documentation

should be followed

ok

72%

Is there a formal start-up procedure?

32 First part should be approved. In case of a long stoppage in operations, start-up procedure should be
applied
Are operating and inspection instructions clearly posted at point of operations, and are they known by
operators?
Are all special characteristics checked by a mistake proofing or monitored by process control methods like
34
Statistical Process Control?
33

Prepared By: Kashyap Desai

page 1/3

Comments

Available

Can be improved for manually operation work area

Available

Approved By: P K Mullick

Are accredited labs used to perform testing?

35 Applicable when testing is requested by WW IL. Check that labs used by the supplier are linked with
international calibration standards
36
37
38
39
40

Is there a formal approval procedure before the lot is transferred to the next stage?
Is there an inprocess inspection of lot? Check the records?
Does the packaging used in production comply with safety requirements? Does it protect efficiently
components and materials?
Is a disposal system in place for rejected material/components?
Check that bins are marked with a colour code for easy identification
How does the supplier monitor process effectiveness and implement changes for improvement?
Use of SPC, process capability studies, kaizen events, feedback to engineering,...
Does the Supplier have a documented Maintenance Plan, including Preventive Maintenance?
Does it include all machinery, tools and auxiliary equipment? Are number of spare parts stocks are on line
with Plan? Are tooling waiting for maintenance clearly marked as such?

Is there an estimation of the tool life available? Is it in line with WWIL production plan?
Does the estimation match the minimum guaranteed production volume on WWIL purchase order?
Is proper tooling available for production? Is it in good condition?
42
Has the tooling been validated for this use prior to production?
41

10

ERDA Accreditation

Inspection at each stage is taken care of

Available

Identification marking can be placed

Feedback from field / Engineering is used

Preventive maintenance documentation should be improved

Detail study can be carried out for particular product

Stored at good condition

Available

How does the supplier validate any special process?

43 Are the criteria defined? Are the equipments approved? Are the personnel qualified? Check the Work
Instruction for Special Process. Check the revalidation frequency. Verify the records.
Is there any Final Checks/Final Inspection before release/delivery of the product?
44 Check the Work Instruction/Process Plan for Final Inspection? Are special packaging as per WW IL's
requirement being verified?
Logistics
45
46
47
48
49

50 Are finished goods properly identified according to WWIL requirements?

Is the quantity/weight indicated on bill of lading accurate?
51
Check the process with the operator
How have transportation suppliers been identified. Are transport/warehousing companies regularly
52
inspected?
How does the supplier measure its lead-time and On-Time Delivery to customers?
53
If not in conformance with WWIL needs, review the corrective actions?

Global Score

Mr Sanket R. Thakkar

Prepared By: Kashyap Desai

Available

Available

Available

Yes

Instructions should be made available in local language at work

area

Identification marking can be placed customer wise

Yes

Only bank approved transportations are used

Study should be in comprehensive manner

Mr Sanket R. Thakkar on February 04, 2013

Part, Component, Serv ice being audited

Signature

69%

Audit Completed by & date

W W IL Auditors

Comments

67%

Does the supplier have a systematic incoming/W IP/finished goods inventory check?
Does it include incoming/WIP/finished goods inventory check? Are the results accurate enough?
Does the supplier work on a FIFO system?
Check how they monitor dates and control sequence of usage.
Are safety/consignment stocks levels monitored?
Is the frequency appropriate for WWIL needs? Are inventory checks performed by the supplier?
Does the supplier respect the validity dates for perishable items?
How does the supplier monitor the shelf life of perishable items? Is there a list of perishable items?
Are packaging and shipping instructions clearly posted at point of operations, and are they known by
operators?

Instrument Transformer Manufacturing Process

Auditees

Signature

Mr Chirag Gosai

page 2/3

Approved By: P K Mullick

Supplier Process Audit Summary

Wind World India Limited

Supplier

JSL Industries Ltd

Score by Section

Global Score

General
qualified

100%

70%

80%
not qualified
corrective action

Logistics

90%

70%

67%

Pre-Production

70%

69%

60%

50%

not qualified
controlled shipment

40%

68%

Production/Service
Execution

72%

Sub-Supplier
Management

30%

20%

10%

0%

Prepared by

Mr Sanket R. Thakkar

Conclusions
(to be filled in by WWIL)
Main Weaknesses

Action Plan

Resp.

Design Verification Process

Type Test of Product to be carried out for new developed

product

Vendor

Sub Supplier audit process

Audit frequency should be increased and CAR

documentation must bring in practice

Vendor

W ork Process Documentation (At Production and

Logistics)

Documentation should be prepared and placed at work area

Vendor

Traceability

Part wise job card can be used

Vendor

Comments

page 3/3

Date
03-31-13