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Value Capture From Organizational Advantages and Sustainable Value Creation
Value Capture From Organizational Advantages and Sustainable Value Creation
Creation *
Christos N. Pitelis
Judge Business School and Queens College
University of Cambridge
Trumpington Street
Cambridge
CB2 1AG
UK
Tel: 0044 1223 339618
Fax: 0044 1223 766815
Email: [email protected]
*We are grateful to John Dunning, Joe Mahoney, Anita McGahan, David Teece, three
anonymous reviewers and the Editor in Chief of this Journal, Hari Tsoukas, for comments
and discussion. Errors are ours.
Abstract
The impact of firm value capture strategies on the sustainability of the value creation
process as a whole has been little discussed in the literature. Despite contributions by
leading scholars on issues pertaining to value capture and value creation, moreover, we still
lack a systematic framework of their determinants. Our purpose in this paper is to propose a
conceptual framework for value creation and value capture, explore their relationship, and
discuss pre-requisites for sustainable system-wide value creation. We then derive
propositions and explore implications of our analysis on business strategy and public
policy.
I. Introduction
The aim of this paper is to discuss the issue of value capture by firms from their perceived
value adding organisational advantages. We suggest this to be at the heart of firm strategy,
yet not adequately explored in the literature. In particular, despite strong interest in the
topic, old and recent, there exists little systematic discussion on the factors that add value at
the firm level, strategies for value capture, and their interrelationship. In addition, there is
little explicit discussion on the potential impact of value capture strategies on the
sustainability of the value creation process at the aggregate society and even world-wide
levels.
We attempt to fill these gaps in three stages. First, we provide definitions and a short
historical account of the debate in economics and strategic management in Section II. Then,
we have a sense-making Section (III), where we provide a more systematic than hitherto
available account of factors that add value, and strategies for value capture, their
interrelationship and the impact of value capture on the sustainability of the system-wide
value creation. Section IV discusses the co-evolution and co-determination of value capture
and value creation. Section V, discusses implications for managerial practice and public
policy, limitations and directions for future research. It also concludes.
added as the difference between the (comprehensively accounted) value of a firms output
and the (comprehensively accounted) cost of the firms inputs (Kay 1995: 19). Kay regards
value added as the key measure of corporate success (Kay 1995: 19, emphasis added).
It is tempting to proceed on the above basis, yet it is potentially disconcerting that the term
value added is defined through reference to value, which itself is not defined. This is more
the norm rather than the exception in the literature. More recently for example Bowman
and Ambrosini discuss value creation versus value capture, and address questions such as
what is value? how is it created? And who captures it? (Bowman and Ambrosini 2000:
1). They provide discussions on what is valuable, and/or the types of value (such as use
value and exchange value) as well as theories of value (for example the marginal utility
and cost of production theories), but offer no definition of value as such. The same
applies for the more recent Special Topic Forum of the Academy of Management Review
(2007) on value creation and value capture. In their introduction to the Special Topic
Forum, Lepak et al. point out that value creation is a central concept in the management
and organisation literature and that value creation is not well understood (Lepak et al.
2007: 180). Lepak et al. suggest that value creation depends on the relative amount of
value that is subjectively realised by a target user (or buyer) who is the focus of value
creation (Lepak et al. 2007: 182). Having defined value creation (Lepak et al. 2007: 182),
the authors then proceed to discuss the process of value creation and the mechanisms that
allow the creator of value to capture value. Again, value creation is defined in terms of
value, but value itself is not defined.
Such recent difficulties are not hard to appreciate. The concept of value goes at least as
far back as in the works of ancient Greek philosophers like Aristotle and Xenophon and has
assumed renewed interest in the works of classical economists such as Adam Smith, David
Ricardo and Karl Marx, and the marginalist revolution of Jevons, Menger and Walras.
Maurice Dobb (1973) has, in our view, the most authoritative account to-date of the
historical evolution of these debates. Their gist lies in that classical economists considered
labour (in Marxs most developed variant, socially necessary labour of average skill and
competence) expended in a product as the sole source of value, (see Brown, 2008, for a
recent account and defence of this view) while the marginalists considered marginal
utility as the sole source of value (Dobb 1973: 168). Subsequent developments in this
neoclassical tradition refer to the theory of value, as in effect the theory of price, see
Robbins (1935), Debreu (1959), Hicks (1939).
No less than Joan Robinson (1964) considered the notion of value as one of the great
metaphysical ideas in economies, namely ideological propositions of some content and
use, even indispensability, but outside the realm of science proper (see Dobb 1973: 2).
Despite the current dominance of the marginalist school in economics, following the now
classic essay on the Nature and Scope of Economics by Lionell Robbins (1935), ,
mainstream microeconomics and Industrial Organisation (IO) texts are still relying on a
combination of the cost of production theory and the marginal utility theory, as reflected
respectively in the use of a cost and a demand schedule. (Note, however that a subjective
interpretation of the cost schedule is possible, in terms of it being, in effect, opportunity
costs, namely values in terms of their best alternative use. This would establish the internal
consistency of the subjectivist approach. I am grateful to an anonymous reviewer for
pointing this out). We will follow the convention of assigning value to both theories (like
does Dobb 1973, for example); but cannot fail to note that we have yet to define the term
value!
For the remainder of this paper we will define value as perceived worthiness to a final or
target user of a product or service. Perceived worthiness can be due to rarity, aesthetic
appeal, a perceived satisfactory price for what is on offer (value for money), or a
combination of these.
Value can be potential or realised potential before a monetary price has been paid,
realised afterwards. The realisation of value as price raises the issue of consumer awareness
and the existence of substitute products by competitors therefore issues of promotion and
marketing as well as competitive strategy. Perceived worthiness can be effected through
efficiency, effectiveness and innovativeness in the production of a good or service that can
lead either to decreased cost and price for given characteristics, (quality) or to increased
differentiation (perceived quality). In this sense value added equals value creation and is
the additional perceived worthiness effected through reduced prices or increased
differentiation.
On the other hand, value capture, is the appropriation of value created by a unit of analysis
(consumer, firm, region, nation), or other such units, by such a unit. Like value creation,
value capture requires dealing with the issue of promotion-marketing and competition with
other units offering competing substitute products/services.
It is arguable that an analysis of the relationship between value creation and value capture,
presupposes an appreciation of their determinants. Despite extensive accounts on sources of
superior efficiency, innovativeness and market power in IO and strategic management and
the recent resurgence of interest is the topic (see also Research Policy 2006), there exists no
systematic account of the determinants of value creation, value capture and their
interrelationship. We try to provide such an account in section III. Before, in the next subsection, we discuss briefly some classic contributions on the issue of value capture from
advantages, which will be of input to our subsequent analysis.
In the strategy literature it is sometimes argued that business is about creating value
(Grant 2005: 39).
In contrast to the above, one may be forgiven to think that firms are not interested in value
creation per-se, but rather in value capture. Leaving aside issues of personal ethics or pride,
for a business firm in a capitalist economy, what counts is the bottom-line, which is
profitability, or rate of return on capital. It is arguable that if a business can achieve this
purely by means of value appropriation (for example by capturing value created by others),
as a business firm per-se this should be quite satisfactory. In this context, value creation or
value added, become critical only to the extent it is necessary for a firm to capture value
created, or simply extant (such as that of free goods, such as air and water). Whether the
In mainstream microeconomics and IO, the possibility of capturing value as rents appears
whenever the existence of monopolistic conditions restricts supply, and therefore given the
demand schedule, it raises prices above the ones just sufficient to cover average costs
(which include a fair compensation for all resources of production, to include managers
and entrepreneurs). Moreover, the concepts of rent capture or rent seeking have wide
currency in economics, of the private as well as the public sector, see Krueger (1974) and
Mueller (1989) for comprehensive accounts. Given the assumption of given technology and
resources-skills, the IO approach is ideal in showing how value can be captured in the form
of monopoly rents, without any preoccupation with value creation. Subsequent
development in IO, such as the models of limit pricing and contestable markets, discuss the
condition under which such rents in equilibrium can be effected, see Baumol (1982),
Tirole (1988), and Pitelis (2007a) for a recent critical account. These conditions refer to the
existence or otherwise of barriers to entry and exit (or mobility barriers). The absence of
barriers to mobility help establish the zero waste condition (Baumol 1991) or the zero
profit one (Augier and Teece 2008). For the last mentioned, escaping this zero profit
condition is of essence to business strategy.
The stylised assumptions of mainstream IO are not met in practice. In real life costs and
demand conditions faced by individual firms may differ, firms may be endowed with, or
build themselves, different (heterogeneous) skills and capabilities, they can be more or less
efficient, effective and innovative than their rivals. Such differences, moreover, can be
attributed and/or reflected in, not just production costs, but also transaction costs. For
example, firms which are more efficient, can capture higher profits than their competitors
in a sector, even when they charge the average market price, simply because they have
lower costs; this is Harold Demsetzs (1973) well known differential efficiency
hypothesis. Similar considerations apply to Joseph Schumpeters (1942) idea that more
innovative firms will tend to grow bigger and more profitable, with profitability being due
to superior innovative capability and the temporary monopoly positions that innovations
can afford to firms. Pitelis (1991) termed this as the differential innovation hypothesis.
Demsetz is a variant of the Schumpeterian view.
Another possibility for different cost conditions between competitive and monopolistic
firms is discussed in Williamsons (1968) well known trade-off, the idea that larger firms
resulting from a merger, may face lower cost conditions, for example because of synergies
experienced, leading to an efficiency benefit, that should be traded-off against the static
allocative welfare loss of monopoly power, see Scherer and Ross (1990) for discussion.
The resurfacing of Coases (1937)
elaborations and extensions by Williamson (1975, 1985) and others, offer another reason
why large size and the concomitant more concentrated industry structures, can be seen as
the outcome of firms capability in reducing market transaction costs through superseding
the market therefore through integration (or internalisation).
Building on Penrose (1959), George Richardson (1972) provided an additional productionbased reason for the division of labour between markets, firms, (integration) and inter-firm
cooperation, based on the ideas of similarity and complementarity of activities. Similar
activities are those which require the same or closely related capabilities. Similarity with
complementarity suggests integration, dissimilarity suggests market, and dissimilarity
combined with complementarity suggests inter-firm cooperation see Kay (1998) and Foss
and Loasby (1998) for critical assessments.
The aforementioned analysis focused on the cost (or supply)-side, but there is also a
demand one. Like facing (or effecting) different cost curves, firms can also face (or effect)
different demand conditions. There is an extensive literature in IO about the role of
advertising and other promotion activities by firms that aim to change the demand
conditions, by creating new demand and/or by making the demand schedule they face less
10
elastic, see Scherer and Ross (1990) for discussions. Scholars, such as Kenneth Galbraith
(1967) went as far as suggesting that the ability and effectiveness of firms to create demand
is such that one should be talking about producer sovereignty not consumer one. Cowling
(1982, 2006) provides an extensive account of the role of advertising in todays micro- and
macroeconomy. The very focus of the marketing literature is arguably to explore
conditions under which consumers will be more inclined to buy, see Adner and Zemsky
(2006). Priem emphasizes firm ability to create value, by engendering consumer benefits
experienced (Priem 2007: 219).
Despite such interest on value, value added-creation and value capture, by leading scholars,
the specific link between value capture and firm advantages, was first introduced by
Stephen Hymer (1960/1976). Hymers now famous PhD thesis at MIT explained the choice
of modality of foreign operations by firms, (for example foreign direct investment -fdiversus licensing), in terms of the superiority of some modalities like fdi is allowing firms to
capture value from their advantages. Hymers advantages thesis was a unique insight he
developed by drawing on Jo Bains (1956) earlier observation that the barriers to new
competition, that Bain discussed in his book, were due to underlying firm advantages see
Dunning and Pitelis (2008) for a recent account. Hymers advantages thesis was applied
to the case of multinational enterprises (MNEs) and fdi, and helped establish him as the
father-figure of the field of International Business. In this context, it is not surprising that
further contributions in the advantages tradition were made by IB scholars, such as John
Dunning (1988, 2000).
11
Outside IB, David Teece (1986) (who had himself made very significant earlier
contributions in IB scholarship, to include his work on Hymer, see Teece, 1985), made a
landmark contribution, by exploring conditions under which an innovator (such as EMI),
would fail to profit from its innovations. He attributed such failures to the lack of
complementary skills and capabilities vis--vis competitors. While Teece did not use the
term value capture from value creating advantages, his profiting from innovation theme,
is very much in line with the capturing value from value creating advantages idea; as he
deals explicitly both with value capture and innovation, one of firm advantages most
widely regarded as value adding or creating (see Dunning and Pitelis, 2008). More recent
works by Teece himself (Teece, 2006), and in Research Policy (2006) both revisiting
Teece (1986), are in fact more explicitly couched in value capture from value creating
advantages terms our theme here.
Despite significant progress, we claim below that there exists no unifying, systematic and
discriminating account of the determinants of value creation, value capture and their
interrelationship, that helps make sense of the various contributions. In addition, the
12
impact of system-wide value capture on the sustainability of value creation has not been
given attention. We start with sense making in the next Section.
III. Sense-Making: Determinants of Value Creation and Firm Value Capture
Strategies
There exists a very extensive literature that discusses efficiency (allocative or dynamic
through innovation) and market power in economics, and strategic management or what
Williamson (1991) calls Economising versus Strategising, see Mahoney (2005) for a
discussion. All such literature is of import to our discussion of value creation and value
capture; so we will therefore need to be eclectic. We start with the determinants of value
creation.
Besides innovation (the focus of Teece, 1986), and many before and since (see Research
Policy , 2006), Fagerberg et al (2005), we claim in this sub-section that three additional
factors are critical determinants of value added at the firm level - human (and other)
resources, unit costs economies-increasing returns, and firm infra-structure and strategy.
All these derive from extant literature, but have not hitherto been presented in a unifying
context. In addition, we claim that these four factors are generic or fundamental-first-orderdeterminants. Other factors discussed in the literature, (for example networks), operate
through the four first-order factors, see below.
13
As far back as in Adam Smiths (1776) pin factory the benefits from intrafirm division of
labour, teamwork and inventions by labourers, itself engendered through learning by
doing, were viewed by Smith as critical determinants of productivity and wealth creation
(Smith, 1776, Chapter 1), see Loasby (1996). Marshall (1920) extended Smiths analysis by
identifying knowledge as our most powerful engine of production (Marshall 1920: 138,
quoted by Loasby 1998: 164). Schumpeters (1942) focus on competition as creative
destruction through innovations, is arguably the main dynamic value creation theory of
innovation, see Amitt and Zott (2001). The Schumpeterian view of innovation was adopted
by Penrose (1959), one of the founders of the resource-based view (RBV), and the dynamic
capabilities view, see Mahoney (2005), for a critical survey. The value creation version of
the RBV, by for example Penrose (1959), Teece ( 1986), Teece et al. (1997), Teece (2007),
Helfat et al (2007), focuses on value creation through efficiency-innovation.
The focus on (endogenous) growth through knowledge creation and innovations in Penrose
and the value creation version of the RBV, complement Schumpeters analysis. The
implication of the last mentioned on intertemporal (dynamic) efficiency is now
acknowledged by mainstream IO economists too, see for example Baumol, (1991, 2002).
In the traditional neoclassical theory of growth (for example Solow, 1956), existing
technology is considered to be embodied in the production function (which includes capital
and labour), while technological change is seen as exogenous. New endogenous growth
theories, recognize the potential endogenous nature of technology and innovation, the
14
possibility of increasing returns to scale and the significance of human resources such as
management, in engendering growth, see Lucas (1988), Romer (1986, 1990) and Aghion
and Durlaf (2005), who also discuss more recent developments. In a way, and without
always noticing it, such models build on the ideas of Penrose (1959) and Teece (1982,
1986), in addition of course to earlier contributions by Adam Smith (1776), Allyn Young
(1928), Kenneth Arrow (1962) and Nicholas Kaldor (1970, 1972) on learning by doing,
increasing returns and the importance of human resources, notably management, see de
la Mothe and Paquet (1996), Loasby (1998), Fagerberg et al (2005) and Research Policy
(2006) for discussions.
Despite various limitations of old and new neoclassical growth theory, see Solow (1997),
Romer (1990), Loasby (1998), its focus on returns to scale, resources (capital and labour),
and (its various assumptions about) technology, provide useful hints on the sources of value
creation, through cost reduction, differentiation, or a combination of the two. Starting from
resources, in particular human ones, these have a prominent role in classical economics and
in management. In Adam Smith, it is labourers who engender productivity enhancement
through specialisation, division or labour, teamwork learning by doing and inventions. The
capitalist in Karl Marx (1959) is the driving force of economic change, the entrepreneur,
and entrepreneurship, in Schumpeter (1942) and in Austrian Economics; see Ricketts
(2002) for a critical assessment, as well as in the recent literature on entrepreneurship, see
for example Verbeke and Yuan (2007) for an account. In Penrose (1959) instead, the
manager is the main hero, see Pitelis (2002)) for discussions. The work of scholars such
15
as Pfeffer (1998) points to the importance of human resources in organisations. In all, the
quantity, quality and relationships (for example harmonious or conflictual) of human
resources is of essence in determining the ability of a firm to create value through
productivity and differentiation, even in influencing the objective of firms (see Cyert and
March, 1963, Pitelis, 2007). Like firms, human resources are highly unique and individual
and their combination and relationships help create the unique personality of the
organization, see Richardson (1998). Non-human resources, are critical in the resourcebased view (RBV) of the firm; see Mahoney (2005) for a critical survey. They have already
received substantial attention, in the literature, so they need no further elaboration here; see
however Teece (2007) for a recent account.
16
Missing from economics, but central to business strategy is the other major determinant of
value creation-firms infra-structure and strategy. By firm infra-structure we refer to its
systems, routines and decision making processes, while by structure we refer mainly to its
internal organisational form (for example, U-form, M-form, heterarchy, etc.). We adopt the
conventional definition of strategy, as the pursuit of a long-term objective supported by the
requisite allocation of human and other resources for its implementation, see Chandler
(1962). The role of firm infra-structure is emphasized in the strategic management literature
see, for example, Grant (2005). The common focus on the value capture/profiting from
advantages aspect of strategy, underplays the idea that strategy is of essence in increasing
efficiency and productivity too, by reducing transaction and production costs and by
increasing perceived value by effecting product differentiation it is, therefore, an
important determinant of value creation. The role of a firms systems, routines and internal
decision making processes in value creation and capture, has been explored by Simon
(1995), the RBV, Nelson and Winter (1982, 2002) and Cyert and March (1963); see also
Loasby (1998), Kay (2000) and Pitelis (2007). The importance of internal organisational
forms is discussed by Chandler (1962), Hedlund (1986), Williamson (1981) and
Birkinshaw and Hood (1998). The choice of a firms internal structure is of essence in
carrying out a strategy, increasing efficiency and productivity, acquiring and upgrading
knowledge and (thus) adding value.
Other potentially value-creating factors considered in the literature include physical and
financial capital. (Physical capital, for example, is important in the neoclassical growth
theory of, for example, Solow, (1956). While both physical and financial capital can
17
contribute to value creation, their contribution is arguably through other variables, notably
technology, unit cost economies and especially human resources, see Harcourt and Cohen
(2003), namely it is not independent of the other determinants. Similarly, other resources
for example raw materials, serve as a basis on which value is added but they are not
independent determinants of value creation, see also Bowman and Ambrosini (2000);
Brown (2008).
In all, firm infra-structure and strategy, help to both reduce costs, but also effect a firms
unique personality and character, often encapsulated in the complex interactions of tacit
and codified knowledge, embodied in its business model, see Chesbourgh and Rosenbloom
(2002). These engender firm differentiation and can add perceived value to the consumers
for example through branding.
The determinants of value creation interact in numerous ways. For example, human
resources are the source of firms innovation, as discussed above. (Smith 1776; Schumpeter
1942; Penrose 1959) and strategy (Chandler 1962; Penrose 1959). Technology and
Innovation impact on unit cost economies (Chandler 1962; Penrose 1959). Innovation and
technological accumulation can be an explicit element of strategy (Cantwell 1989). Firm
infra-structure is a crucial prerequisite for the implementation of strategy, the leveraging of
human resources and technology, (Cyert and March 1963; Nelson and Winter 1982; Loasby
1998). Unit cost economies, are crucial in enabling innovation the leveraging of human
resources the undertaking of R&D and innovation. (Chandler 1962)
18
From the first-order determinants, unit cost economies affect mainly the cost side. All
others, can impact on both cost and utility. For example a process innovation can reduce
unit costs and engender product differentiation. Infra-structure and strategy can reduce
costs (for example through integration) and differentiate the firm itself (e.g. through
branding). Human resources can also affect subjective utility, but mainly through strategy,
product differentiation and/or innovation. The same is true for unit cost economies.
Subjective utility and cost reductions in their turn, can feed-back to the four determinants.
For example, a firms brand can help it receive better terms for advertising and from
suppliers, thus engender unit cost economies.
As we have pointed out, the aforementioned contributions have direct implications on value
creation, albeit they are not normally couched in such terms. More recently, however,
attempts have been made to discuss explicitly determinants of value creation, see for
example, Amit and Zott (2001), AMR (2007). Some early literature that looks at value
creation is summarized by Amit and Zott (2001). The authors focus on virtual markets,
value chains, (Schumpeterian) innovation, intra-firm resources, strategic networks and
transactions costs economics. More recently, Lepak et al (2007) summarize the main points
of a Special Topic Forum of AMR (2007) on Value Creation and Value Capture. At the
organizational level, they emphasize invention and innovation, management and
entrepreneurship, the creation of new advantages (AMR 2007: 184), and factors
underlying such creation, to include managerial capabilities and cognition, knowledge
creation, learning and entrepreneurship, social networks and strategic human resources.
While all these factors are in line with our discussion, it is arguable that they could benefit
19
from more systematization. For example, their list includes generic factors, such as
innovation, and factors such as transaction costs, which is just one of many potentially cost
reducing factors. It also includes strategic networks, which could be seen as a strategic tool
or vehicle, but not a generic factor, such as strategy. Given the above, we consider it
important to focus on the generic and more general categories-determinants of value
creation, which we submit to be the ones we discussed. Our discussion is summarized in
Figure 1.
20
Firm
Infra-Structure
& Strategy
Unit Cost
Economies/
Increasing Returns
Technology &
Innovativeness
The four determinants are derived from an integration and extension of economics,
IO and (strategic) management literature
Other factors or subfactors can affect value creation , through their effect on the
four generic, first order determinants
21
The major implications following from our analysis, concerning the capturing value from
advantages perspective and other extant literature, are simple yet we feel powerful.
Innovation is crucial, yet it is not the only way through which a firm can create value from
which to profit. The existence of skills capabilities and competences of its human resources
and the mere existence of perceived advantages, including the conception of a strategy that
can create value (even from someone elses innovations) can be sufficient conditions for a
firm to seek to secure profits from such advantages. Innovation is neither a sufficient, not a
necessary condition for firms pursuit of value capture. For firms, profiting from innovation
is a very important subject of a more general theme, that of capturing value from value
creating form specific advantages. This is important, not least because our analysis remain
relevant even when there exist markets for technology (see Arora et al. 2001; Chesbrough
2003) which do not necessitate the use of internalisation in order for firms to profit from
innovation.
22
Capturing value from advantages, is the concern of any innovator, and more widely a
major objective of firms (see Brandenburger and Nalebuff 1995; Teece et al. 1997), but
also individuals and nations, see Teece (1986), Porter (1990), Krugman (1996), Wignaraja
(2003) . Assuming that a firm has produced a useful, innovative product, the fundamental
question becomes how to obtain the maximum possible net present value (NPV) of the
anticipated future income streams of this innovation. In addition, the firm, innovator or not,
has the wider consideration of how to capture the maximum possible value created by
itself, but also by other firms. This is of essence to competition. Through efficiency, power,
strategy, ingenuity, imagination and luck, firms need to out-compete rivals in order to
capture value. In general, firms can capture less, equal or more value than the one created
through their activities (see Brandenburger and Nalebuff 1995). The size of the pie captured
by a firm depends on factors such as their market power, for example, enabled through
structural and strategic barriers to entry, as in Bain (1956) and Porter (1980). It also
depends on the ability of a firm to engender differentiation of the firm, vis--vis its
competitors, see below. In addition to these determinants of value capture, generic
strategies (as in Porter 1985) and integration, diversification and inter-firm cooperation
strategies can be leveraged to capture value.
The literature in barriers to entry goes back Bain (1956). Bain identified three main barriers
to entry of new firms, which allow incumbents to capture super-normal profits, by keeping
prices above the competitive levels (where price equals average costs); absolute cost
advantages, economies of scale and product differentiation. His empirical work showed that
the last mentioned (or preference barrier) was most important. Subsequent literature
23
focused on pricing (e.g. the limit pricing model, (Modigliani, 1958), investments in excess
capacity (Spence 1977) product proliferation, and advertising, (see Porter 1980; Scherer
and Ross 1990). The main characteristic of such barriers is that they focus on the industry,
not the firm. In contrast, the resource-based view (RBV) focuses on intra-firm rare and hard
to imitate resources, that are difficult for competitors to copy, thus engendering intra-firm
barriers to entry, see Peteraf (1993) and Mahoney (2005). Edith Penrose (1959), one of the
founders of the RBV, discussed both Bain-type barriers to entry, as well as relatively
impregnable bases, (Penrose, 1959, p.137 and below). Hard to imitate intra-firm resources
and capabilities, as well as relatively impregnable bases and the overall business model
(Chesbourgh and Rosenbloom 2002), help create a firms distinct identity (Richardson
1998), therefore they can be taken to constitute a new genre of barriers to entry, that we call
firm differentiation.
Generic strategies are well rehearsed in the literature. Besides cost leadership,
differentiation and focus (Porter 1985), they include a value for money strategy that
synthesizes the two, for example in the context of hyper-competition, Pitelis and Taylor
(1999). Generic strategies allow firms to position themselves in a sector, so as to capture
value by reducing the forces of competition (Bain 1956; Hymer 1960/1976; Porter 1980).
Integration, diversification and cooperation strategies are also extensively discussed, and
are the focus of Coase, Hymer, Chandler, Williamson, Teece and Penrose. They aim to
capture value, either through efficiency, (for example in the transaction costs literature) or
through market power (for example in Bain, Hymer and Porter).
24
The four types of value capture strategies interact. For example, it is interesting to note that
Bains three barriers include Porters two generic strategies. Integration, cooperation and
diversification are often viewed as barriers to entry (Porter 1980), and they impact on firm
differentiation as they help determine a firms business model-distinct identity.
In their interactions, the four types of strategies for value capture, are also linked to value
creation. For example, both Bains three barriers and Porters two generic strategies help
reduce unit costs and/or increase perceived value, so they help create value. Intra-firm
barriers, impregnable bases and the business model help firms create perceived value
through branding and by providing an incentive to innovate, Schumpeter (1942), Penrose
(1959), Baumol, (1991, 2002). Even Bain-type barriers can help create value by providing
an incentive for entrants and Schumpeterian creative destruction. There follows:
Proposition 2
Four fundamental and partially overlapping types of strategies (strategic) entry difference,
firm differentiation, generic strategies and integration, diversification and cooperation
strategies, determine, independently and in their interaction, the ability of firms to
profit/capture value from their value creating advantages.
An implication from our analysis is that even innovation in the conventional sense is not
necessary for value capture. For example, firms like IBM, Microsoft, Cisco, Intel, Sun and
Oracle can capture value through strategy without any new innovation advantages
(Chesbourgh 2003). Looked differently, they are innovative in devising strategies for value
25
capture. Importantly, moreover, technology and innovation themselves can be seen as part
and parcel of a value capture strategy. The possibility of capturing value from the
innovation of others brings centre-stage the issue of competition. In general, total value
created is the sum total of all firms (as well as others) value adding activities. This is
illustrated in Figure 2, as the total area within the circle (A). The inner circle constitutes the
value created by firm i. The value captured by firm i, however,(represented by the dotted
lined circles), can be larger, or smaller than the value it created (see Brandenburger and
Nalebuff 1995). This will depend on its ability to device and implement a portfolio of value
capture strategies superior to that of its competitors. The sustainability of a firms
competitive advantage over time will depend on its ability to keep abreast of rivals in terms
of capturing value created by itself and/or other firms. Innovation is useful, but not
necessary in this context (except if it is conceived more broadly, to include all types of
innovations, such as organizational and strategy-related). In addition, while strategy may
suffice to capture value, it can also help create value.
26
Entry Deterrence
Strategies
TOTAL VALUE CREATED
(A)
Integration,
Diversification,
Cooperation,
Strategies
Value Created
by Firm i
Value
Captured by
Firm i
Firm Differentiation
Strategies
Generic Strategies
Four major genres of strategies affect value capture; (strategic) entry deterrence,
generic strategies, integration, diversification and cooperation strategies and firm
differentiation strategies.
The four genres interact and they may also help engender value.
27
Through requisite value capture and value creation strategies, firms aim to achieve
sustainable competitive advantage (SCA), see Teece (2007). Allowing for strategies to
capture and create value, renders strategy itself an advantage from which firms can
capture value. The complex interaction between value creation and value capture can help
firms to try to create SCAs.
restatement. However, the way through which firms acquire and sustain SCAs can be of
importance to the performance of the industry, the nation and the world at large.
Accordingly, it could be of importance to the longer-term sustainability of the CA of firms
too. Put differently, a genuine firm-level SCA should be defined as one that is taking into
account all the potential intertemporal negative externalities of the firms activities. SCA in
this definition would be equivalent to a firms net value added, or, differently put, the Net
Present Value of its value added throughout its existence, calculated to have internalized all
potentially negative externalities. Clearly this is not easy to calculate; for one, the problem
of externalities is far too vexed to allow this, (see Dahlman 1979), and we do not possess
the requisite knowledge. However, this should not stop us from addressing the problem.
possibility of divergent interests between economic agents, or groups of them, has been
28
explored by the likes of Adam Smith, Karl Marx and more recently literature on agency,
the managerial revolution, (the alleged separation of ownership and control), and the
behavioral theory of the firm; see Pitelis (2004, 2007) for relevant accounts. The issue here
is how is presence of conflicting interests, principals can ensure that agents will operate
in ways that further the interests of the principal - how interest alignment can be achieved.
The agencies usually considered involve owners and workers (Alchian and Demsetz
1972) or owners (shareholders) and managers (Jensen and Meckling 1976). For example, a
solution to the problem of agency between shareholders and managers and the alignment
of their interests can help the firm focus on shareholder value, and achieve SCA.
There exist various controversies on this, (see Pitelis 2004 for an account), but even
granting a focus on shareholder value and firm SCAs, there are additional agencies to be
considered. These include the firm and the industry, the industry and the nation, the nation
and the world. In general, what is good for a firm may not be good for the industry, what is
good for an industry may not be good for the nation, and what is good for one nation may
not be good for the world as a whole. To appreciate a focus on the world, for example, all
one needs to do is imagine that the world is flat, merely fully integrated as a single
nation, see Friedman (2005) and Ghemawat (2007) for opposed views. In a non-flat world,
the more commonly expressed view that what is good for a firm or industry may not be
good for the nation as a whole (see Olson, 1971), becomes directly relevant and applicable
to the case of what is good for a nation, may not be good for the world, as a whole.
29
The IO literature focuses on monopoly and restrictive practices by firms as actions that may
undermine the performance of the industry as a whole. The impact of monopolies on social
welfare has been explored extensively in the IO literature, notably as the Issue of welfare
losses of monopoly (see Scherer and Ross 1990). The potential detrimental effects of
strategic trade policies especially by developed nations on the ability of developing
nations to develop and therefore on long-term value creation at the world level, have been
discussed, notably in the context of the new (or strategic) trade theory, see Krugman (1986,
1987, 1992). The wider effects of rent-seeking and a rent-seeking society have been
explored by political economists, see for example Krueger (1974). The general idea is that
it matters how one achieves ones advantages. If these are achieved through rent-seeking
(for example entrepreneurship that focuses on value capture and value redistribution, not
value creation), this will tend to undermine intertemporal value creation.
An example on how national interest may undermine global value creation (and therefore in
the long-term national interest as well) can be the attitude of Western Governments and
international organizations such as the IMF and the World Bank towards the 1997 East
Asia Crisis as compared to the recent Credit Crunch. The advice to the Asian
governments was to liberalize financial markets and increase interest rates. This led to a
worsening of the crisis for the countries that followed this advice, in contrast to those who
did not follow it, (such as India and China), which were least affected. In contrast, during
the recent credit crunch Western Governments such as the US reduced the interest rates
and bailed-out, even nationalized, companies, such as Northern Rock in the UK, despite the
moral hazard problem that this entails. For Stiglitz (2007) this is no less that financial
30
hypocrisy, explicitly aimed to serve the interests of a group of people rich financiers
mainly from a handful of countries. Such hypocrisy and the pursuit of sectional interests
is a classic case of rent-seeking that could undermine intertemporal world-wide value
creation.
To conclude, firm SCA need not lead to industry SCA, which need not lead to national
SCA, which need not lead to world-wide sustainable value creation. Much depends on how
each agent tries and manages to capture value. When they do so through restrictive
practices, and/or rent-seeking, this may undermine overall world-wide value creation,
leading to a systemic failure that needs to be addressed. This may also come about
because of factors such as myopia, mistakes and time inconsistencies. Moreover, system
failures can arise even when there exists interest alignment, see for example Metcalfe
(2003). For our purposes here, the above discussion leads to
Proposition 3.
The pursuit of value capture, through legitimate and illegitimate means, by economic
agents may be insidious to sustainable world-wide value creation.
31
in the real world, economic agents operate in a context of uncertainty, often radical, (the
one where no probabilities can be assigned on expected future outcomes) see Knight
(1921). In such a context, agents cannot hope optimize in the way described in the previous
section; instead they try to do as best as they can, under the circumstances; for example in
the case of firms, they aim for the maximum possible profit over time. In so doing, firms
may actually not go for profit in the short-run but pursue other objectives, such as market
share and growth. This is because they may believe that by pursuing growth and market
share they will be in a stronger position to achieve long-term profits (see Best, 1990 for the
case of Japanese firms), or rather because the very process of growth is endogenous to the
firm, as argued by Penrose (1959). For Richardson (1998) the presence of uncertainty and
indeed divergent beliefs about the chance of success among participants is of the essence of
the competitive process- as it fuels creativity.
Penroses approach is helpful in exploring the relationship between value capture and value
creation in a co-evolutionary setting. In the absence of perfect knowledge, firms can simply
never be certain whether and how to capture value in a sustainable way. If there was a
guarantee of monopoly rents, firms might well go for it but there is none. In such context,
the best a firm can do is to aim to simultaneously develop advantages and try to capture
value from them by using the panoply of value creation determinants and value capture
strategies we discussed in the last section. In the absence of monopoly, such advantages are
likely to be value creating ones, namely advantages that offer a value proposition to end
users, for example customers, which is more attractive than that of the competition. Such
advantages are bound to involve innovation of one type or another, in the sense that any
32
new value proposition by definition involves something new (innovation), be this real or
even imaginatory. This link between firms and value creation is even more pronounced if
it is suggested that efficiency (from the division of labour, transaction costs, reductions of
capability-related productivity advantages) is the key reason for their existence (see
Loasby, 1998 for a discussion).
Firms hope that such innovations will confer to them at least transient monopoly rents, but
this cannot be guaranteed because of Schumpeterian competition. This renders crucial for
firms to develop and leverage capabilities to learn, adapt, appreciate and enhance their
productive-opportunity (the dynamic interaction between their internal resources and
capabilities, and their external environment - Penrose 1959), see Foss and Loasby (1998).
There are no easy ways to achieve the above, but one possible approach to deal with the
issue of value capture in an uncertain evolving environment proposed by Penrose (1959), is
for firms to try to build relatively impregnable bases, namely a package of characteristics,
skills, competences, innovation and capabilities that distinguish them from every other firm
(see also Richardson, 1998, on firms distinct identity) and allows them to simultaneously
build on strength and adapt.
In Penroses words:
In the long run the profitability, survival, and growth of a firm does not depend so
much on the efficiency with which it is able to organize the production of even a
widely diversified range of products as it does on the ability of the firm to establish
33
one or more wide and relatively impregnable bases from which it can adapt and
extend it operations in an uncertain, changing and competitive world (p. 137
emphasis added).
In the above context, value capture and value creation co-evolve and are co-determined.
Relatively impregnable bases allow firms to capture value, but also to create value by
building on such bases. Strategies that allow firms to capture value, also help them to
survive and thus create value. That explains why firm strategy is both value creating and a
means of value capture.
Clearly, some firms can be too successful in building impregnable bases. Companies
like Google and Microsoft are certainly accused for failing to innovate, because their
impregnability is strong enough for them to stem the forces of creative destruction. This is
when SCA can undermine national value creation - this requires extra-firm governance to
which we return in the next section.
34
While value creation and capture co-evolve and are codetermined over time, at any given
point in time, resources spent in pursuing value capture, may be taken away from resources
required for value creation (for example innovation), see Mizik and Jacobson (2003). It is
also arguable that the pursuit of value creation versus value capture may require different
types of knowledge and capabilities (Loasby 1998). This helps explain why some firms
(but also individuals or nations) are more successful in creating value, some others in
capturing value. Arguably, the successful management of this trade-off is of the essence of
firm strategy and performance. Too much focus on value capture today may undermine
long-term success, too much focus on value creation may deprive a company from the
means to survive, thus the means of creating value.1 This is an issue of concern to the
society as a whole.
We can highlight some of the issues covered in this Section by looking at the case of EMI
and the CT scanner, discussed in more detail by Bartlett (2005) and Teece (1986). When
EMI (a music company with cash available due to its success in the music sector devoted to
develop innovations of potential use to its current and potentially other activities) invented
the technology for the CT scanner, it could see its value creating and capturing potential
through its applicability to a different (medical equipment) sector. EMI could try to capture
value by licensing the technology, through a joint-venture or by entering the new sector. In
the last mentioned case, it could do so within its home-base (the UK) or internationally, by
undertaking foreign operations. In the last case it could enter a foreign market through
35
greenfield investments or through acquisitions. The decision of EMI was to enter the
medical equipment sector in the US, where demand projections were best, through
greenfield foreign direct investment (fdi). Many scholars suggested that EMI had better
pursue other strategies, given that it did not have complementary assets and capabilities in
the new sector (Teece 1986). Seen differently there were competitors in the US market with
relatively impregnable bases such as distribution and brands, which they leveraged to
eventually outcompete EMI. EMIs failure to capture more value from its value creating
advantage could have been foreseen and EMI could have adopted a different route, which
might include building complementary assets and capabilities before entering the US
market. This might allow EMI to create a relatively impregnable base which could help it
compete in a more level-playing field with established players. Other possibilities for EMI
could involve licensing, joint venture or entry through acquisition.
EMI rejected licensing or joint venture because of fears that its technology would be
expropriated and/or because of uncertainty over demands, which would imply potentially
unsatisfactory royalties or terms with a partner, see Bartlett (2005). In this context going it
alone would appear to be a good choice. Given this decision, the building of a relatively
impregnable bases could be a very lengthy process. One way to speed-up the process
would be for EMI to acquire a player in the US market. This, for example, is how Kodak
managed to acquire digital photography capabilities successfully, see Grant (2005).
However, this presupposed the existence or acquisition targets and problems associated
with a merger that lead to the usual claims about the unprofitability of mergers (see
Scherer and Ross 1990). The point here is that, given uncertainty about future demands,
36
potential market failures associated with licensing and joint ventures, and the difficulties of
establishing complementary capabilities, either its own, or through acquisitions (especially
lacking experience in so doing), what EMI did might look like the best strategy for it on the
basis of the information it possessed at the time. Such difficulties to adopt a theoretically
optimal strategy are likely to be more severe for smaller firms, especially in the absence of
a strong appropriability regime supported by patents, see Teece (1986, 2006). The best
possible strategy may also depend on the sector under consideration, see Gans et al. (2001),
Gans and Stern (2003) and the existence or otherwise, of market for ideas, see Arora et al
(2001).
Had EMI possessed some transferable advantages to a target and/or experience with
acquisitions, acquiring a US player, if available might have proven a better choice. For
example, CEMEXs acquisitions transfer skills and competencies in distribution and IT to
the acquired target in the same sector. In so doing, CEMEX adds value, but also leverages
reverse knowledge capability-transfer, when acquisition firms have such knowledge like
in the case of the UK RMC Group, that CEMEX acquired, which had complementary
knowledge to CEMEX in ready-made cement. This strategy helps CEMEX influence the
industry structure, acquire market power, and create a relatively impregnable bases, all at
the same time, see Nelson (1995). In the process CEMEX also acquires knowledge for
doing this better next time around. In addition, CEMEX decides not just on the basis of
extant knowledge, but on the basis of anticipated change in its local (Mexico) and
international markets. Once decisions have been made, moreover, it also acts to influence
the external environment, in a way that it is consistent with its decided upon strategy (see
37
Hill 2006; Pitelis 2007a). In all, what we have here is decision making under conditions of
uncertainty on the basis of anticipatory change, through adaptive and proactive behaviour
that aim to influence the firms productive opportunity. Value creation and capture in this
context, as well as their determinants, are co-evolving, co-determined and influence
perennial learning, adaptation and proactive behaviour. The very factors that help create
value (transfer of skills) helps CEMEX capture value, through increased efficiency, market
power and a relatively more impregnable bases.
To summarize, in the real world of uncertainty, change, limited rationality and learning,
adaptative and proactive behaviour based on anticipatory change, and attempts to mould
their productive opportunity, is the way through firms try to survive, evolve and succeed.
A way to effect this is by aiming to build relatively impregnable albeit evolving bases, on
which to build on strength, and adapt in a partly endogenous, changing environment. In this
context, value creation and value capture are co-determined and co-evolving.
Despite such fluidity, the possibility that some firms or nations will be too successful and
compete in ways insidious to the world-wide value creation process is ever present. This
calls for suitable policies by firms, governments and extra-private-extra-public actors, such
as NGOs, to help align different interests by actors and address time-inconsistency and
other problems, in a way that safeguards the process of sustainable world-wide value
creation.
38
the successful capture of value by (especially large) firms, need not be beneficial for
public policies to capture value for a nation may thwart the process of sustainable
world-wide value creation, when they hinder knowledge transfer, learning and innovation.
Neo-protectionist policies by developed nations are likely to have such effects. The
imposition of sectional interests on other societal interests can have similar effects, as in the
case of IMF-World Bank advise in the case of the Asian Financial Crisis.
framework on value creation and capture helps fill important gaps in the literature, and
39
points to the need for innovative and mutually consistent and reinforcing business and
public policies.
in reality, under uncertainty, change and limited rationality, value capture and value
creation are co-determined and co-evolving. Decisions are taken by firms on the basis of
extant limited knowledge, but also anticipatory change: firms behave in an adaptive, but
also proactive way that aims to enhance their productive opportunity, learning is crucial
for success.
learning and co-evolution do not preclude the possibility that success will lead to
embedded power structures, which could be used in ways insidious to the wider aim of
overall value creation. This calls for appropriate governance.
First, firms should aim to compete in an enlightened way, that takes into account the
potential negative externalities of their actions, which may prejudice the sustainability of
system-wide value creation, and also eventually their own success. At the most basic level,
40
this implies competing through innovation, the avoidance of restrictive and monopolistic
practices.
Public policy should aim to enhance competition through innovation (see Teubal 2002,
Metcalfe, 2003, Pitelis, 2003), by regulating anti-competitive and promoting new firm
creation and growth and markets for technology and ideas, see Arora et al (2001). Nation
states (especially developed ones) should avoid strategic trade policies and/or the pursuit
of sectoral interests of powerful groups, at the expense of the wider interest of economic
sustainability. Pluralism and diversity, through the creation and growth of NGOs, consumer
associations, public-private partnerships, clusters and overall social capital creation (see
Moran and Ghoshal 1999; Putnam, 1993, Pitelis 2004) should be encouraged, in order to
ensure a degree of mutual stewardship and monitoring that aims to address the problem of
who monitors the monitor (Alchian and Demsetz 1972), which in practical terms means
the avoidance of regulatory capture by powerful constituents in pursuit of rent-seeking
(Stigler 1971; Olson 1971; Krueger 1974).
41
Enlightened managerial practice, national and inter-national regulation, and innovation and
value-creation-promoting policies, as well as diversity and pluralism and accountable
global governance, may go some way towards advancing the global social good of
sustainable world-wide value creation. They are unlikely to suffice. Embedded power
structures are likely to try to make this hard to realise. However, sustainability may well be
a target that helps us focus on the laudable objective of unleashing global resources and
capabilities for the promotion of the wider good, which is sustainable global value creation,
distributed fairly between nations and peoples. Maybe is just a dream. Then again, maybe it
is not.
42
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