Canon 3080i Service Bulletin
Canon 3080i Service Bulletin
Canon 3080i Service Bulletin
Date:
TP11 317.PDF
10-11-11
Page 1 of 3
e-Support Filename:
Date:
TP11 317.PDF
10-11-11
Scenario 2:
Using the Setup.exe (installer) and installing the driver where the date has been updated.
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Download the PCL v20.50 driver from the Canon Website. (.zip format)
Unzip the zipped the PCL v20.50 driver on a Windows PC. (e.g. March 10)
Install the PCL v20.50 driver using setup.exe.
Download the PCL v20.60 driver from the Canon Website (.zip format)
Unzip the zipped PCL v20.60 driver on a Windows PC. (e.g. February 10)
Install the PCL v20.60 driver using setup.exe and perform rewrite installation. (e.g. February 10)
Since the version 20.60 driver is newer, installing version 20.60 starts. However, the date of
version 20.50 driver is newer, so the version 20.50 driver files will not be replaced with the
v20.60 driver files. Setup.exe checks the version first, and then starts the installation. The OS
checks the date to update the file, so the file is not written correctly.
The file looks updated, but it is not updated correctly.
How the printer driver will behave is unknown.
Cause:
This symptom occurs due to the Zone ID added by the OS. The OS adds the Zone ID to the file once the
file you downloaded is determined to be from another network. If you use the OS's standard build-in unzip
utility to unzip the zip file with the Zone ID added, the date of the file will change.
(http://support.microsoft.com/kb/942532 & http://support.microsoft.com/kb/883260)
Workaround:
You can check whether the Zone ID is added to the file by looking at
the "Properties" of the file.
If you know who provided the file, delete the Zone ID information, and
then unzip the file.
<How to delete Zone ID information>
1. Right-click on the zip file and then click "Properties".
2. Click "General" and then click "Unblock" button.
3. Click "OK" to unzip the zip file.
**Canon USA attempts to upload all compressed files as EXE files to
avoid this issue. However, there are some situations that may require the
files to be in a ZIP format. When this occurs please be aware of this
situation and follow the procedures in this Technical Publication to avoid
any issues.
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e-Support Filename:
Date:
TP11 317.PDF
10-11-11
How to restore the driver where the date has been updated:
1. If you installed the driver using Add Printer Wizard (Windows 7)
Devices and Printers > Print server properties > Driver tab > Choose the driver and click "Delete" >
OK
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