Director Clinical Excellence Nursing in New York City Resume Sebrina Frink
Director Clinical Excellence Nursing in New York City Resume Sebrina Frink
PROFESSIONAL SUMMARY
Results-driven Director of Nursing with over 23 years of progressive experience within complex matrix health systems and
independent healthcare organizations. Adept at managing all operational functions of long-term care facilities with hands-on
nursing experience in psychiatric, telemetry, and medical-surgical units. Proven success in improving patient outcomes by
devising evidence-based practices and developing education programs for nurses. Demonstrated leadership skills with the
ability to implement preventative and corrective actions plans to achieve and sustain quality initiative benchmarks re quired by
Department of Health and Human Services and Medicare and Medicaid. Seeking to leverage formal training and background to
take next career step in healthcare administration with an organization dedicated to improving patient care and outcomes.
SKILLS
Shared Governance
Healthcare Administration
Quality Improvement
Staff Development and Precepting
ACCOMPLISHMENTS
Conducted group study to measure patient comfort, costs, and test results, resulting in increased patient satisfaction.
Reduced wounds 30% by developing evidence-based pilot program on new staging and healing assessment strategies,
improving resident quality of care.
Developed and implemented evidence-based best practice initiative, reducing infection rates for patients living with
indwelling suprapubic catheters 40%.
Designed and implemented continuing education program for nurses on suprapubic care and management; significantly
improved nurse manager competencies and reduced UTI infection rates.
Authored successful grant proposal to secure grant from the Daisy Foundation to support Suprapubic Catheter
Management Program.
Improved annual employee retention rate from 30% to 60%.
PROFESSIONAL EXPERIENCE
INGLIS FOUNDATION, Philadelphia, PA 8/2012 to Current
Director of Nursing / Clinical Excellence Mentor (8/2012 Current)
Manage daily operations of 297-bed facility providing comprehensive nursing services to individuals with chronic
disabilities such as multiple sclerosis (MS), and provide oversight to multifunctional teams, including 175 RNs, LPNs, NAs,
and ancillary staff.
Collaborate with external departments, medical professionals, government agencies, and advocacy groups to develop,
support, and coordinate resident care.
Develop, maintain, and implement nursing policies and procedures conforming with current nursing best practices and
state and federal laws and regulations.
Reinforce compliance with clinical and health status initiative guidelines.
Devise and submit corrective and preventive action plans to Department of Health and Human Services to correct issues
impacting Medicare and Medicaid reimbursement.
Plan and institute Quality Improvement Activities (QIAs) and participate in unit-based Quality Assurance Programs to
improve quality outcomes and safety, reduce hospital admittance rates, lower infection rates, and increase patient
satisfaction.
Interim Leadership Team Development Mentor (9/2012 8/2013)
Provided leadership and oversight to extended care facility operations for organization serving patients with complex
medical issues associated with MS.
Supervised 50-person staff, including nursing supervisors, unit managers, and ancillary staff.
Translated business priorities into implementable actions, and upheld compliance with laws, regulations, and organizational
policies.
Directed continuous quality improvement initiatives based on Six Sigma Lean management principles.
Managed reportable incidents identified Department of Health and Human Services and prepared documentation for state
auditors.
Streamlined workflows by reducing extender staff and creating flexible schedules for staff, resulting in improved resident
and employee satisfaction.
Leveraged measurable statistics and process analysis to develop best practices.
Education
Master of Science: Nursing, University of Phoenix, 2015
Master of Health Administration, University of Phoenix, 2015
Bachelor of Science: Nursing, University of Phoenix, 2011
Sigma Theta Tau International Honor Society