CIVIL AVIATION ADVISORY PUBLICATION

CAAP 8
(01 JAN 2010 Edition)

AOC

PROCEDURES FOR THE ISSUANCE AND RENEWAL

OF AN
AIR OPERATOR CERTIFICATE (AOC) TO CONDUCT
COMMERCIAL AIR TRANSPORT OPERATIONS

1 PURPOSE

This Civil Aviation Advisory Publication (CAAP) provides guidance to those

operators or individuals, who propose to apply for approval to conduct commercial
air transport operations. An operator of an aircraft based in the UAE must have an
authority to operate under Civil Aviation Law Article 6, regardless of the category of
operation. All commercial operators based in the UAE must obtain an Air Operator
Certificate (AOC) and Operations Specifications from the GCAA before conducting
commercial activities. Whilst proposed operators of UAE registered private category
aircraft must have an authority to operate, they do not need to obtain an Air Operator
Certificate. However, the requirements for producing an Operations Manual and the
procedures to be followed to obtain the Private Operator’s Certificate (POC) are
essentially the same for all operators, although some material may not be applicable
to proposed operators of small aircraft. The procedures detailed in this CAAP enable
an operator to determine their capability of meeting the GCAA’s requirements. There
is also a GCAA Inspector checklist for the processing of applications to ensure
applicants are fully aware of the requirements. Existing operators wishing to vary
their AOC with a different type of aircraft or operation should follow the same
general process. The Certification phase is applicable also for AOC renewal. This
CAAP does not address exempted foreign operators or maintenance organisations,
individual Emirate requirements or bilateral arrangements that may be specified for
operations on a particular route or in a particular area.

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2 STATUS OF THIS CAAP

This is the CAAP 8, AOC initial issue dated 01 January, 2003 and this sixth edition is dated 1st Jan
2010. It will remain current until withdrawn or superseded.

3 APPLICABILITY

This guidance material applies to individuals or organisations requiring information about the UAE
approval process to conduct commercial air transport operations. The information contained in this
CAAP also provides operators of private category aircraft, especially turbo-jet aircraft and aircraft
over 5700 kgs, with the requirements for producing an Operations Manual and the procedures to be
followed to achieve the required Private Operator’s Certificate. This CAAP also applies when an
AOC holder proposes to add a different aircraft, whether leased or owned, to their Operations
Specifications or substantially change the type of operation such as from cargo to passenger carrying.
The requirements of the Certification Phase will be audited as part of the AOC renewal.

4 CONTENTS
Section Title Page
1  PURPOSE ....................................................................................................................................... 1 
2  STATUS OF THIS CAAP .............................................................................................................. 2 
3  APPLICABILITY ........................................................................................................................... 2 
4  CONTENTS .................................................................................................................................... 2 
5  POLICY .......................................................................................................................................... 3 
6  REFERENCES ................................................................................................................................ 4 
7  OVERVIEW ................................................................................................................................... 4 
8  PRE-APPLICATION PHASE ........................................................................................................ 4 
9  FORMAL APPLICATION PHASE ............................................................................................... 6 
10  DOCUMENT EVALUATION PHASE........................................................................................ 12 
11  INSPECTION PHASE .................................................................................................................. 14 
12  CERTIFICATION PHASE ........................................................................................................... 18 
13  RENEWAL OF AOC .................................................................................................................... 19 
14  SPECIMEN AIR OPERATOR CERTIFICATE / OPERATIONS SPECIFICATIONS .............. 19 

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5 POLICY

(a) Foreign aircraft of any category are not permitted to be based in the UAE without
authority. An aircraft shall be deemed to be based in the UAE when, in the opinion of the
GCAA, its principal operations, administration and/or maintenance facilities are located
in the UAE.

(b) The initial issue of an Air Operator Certificate in respect of an operator who proposes to
operate any commercial service must be authorised by the Director General of the
General Civil Aviation Authority.
(c) The Operator must be considered a UAE corporate body; That is;
i. a UAE national company, which has commercial aviation activities stated in the
“articles of association” as approved by an Emirate Economic Department, or
ii. any company, which is located in a promulgated Free Trade Zone and sponsored by
the applicable Emirate Government Department.
(d) The commercial aviation activities must be clearly defined, such as;
i. carriage of passengers and cargo.
ii. carriage of cargo only.
iii. carriage of mail.
iv. aerial work activities, such as banner towing, aerial photography.

(e) Unless specifically authorised by the GCAA, former Soviet Union or Commonwealth of
Independent States aircraft without a western type certificate shall not be permitted to
operate under a UAE Air Operator Certificate.

(f) All airworthiness and flight operational managerial appointments, manuals, documents
and facilities must be approved by the GCAA. Foreign facilities require specific
inspection and approval.

(g) All inspections and processing will be conducted at either no cost to the GCAA or after
payment of the appropriate fees.

(h) All foreign licences must be validated prior to operating a UAE registered aircraft and
engineers/pilots will be required to be issued with a UAE licence.

(i) A separate approval to operate must be obtained from the applicable Emirate(s)'
Department of Civil Aviation/Department of Transport for the intended aerodrome(s) of
operation. Abu Dhabi based operator is also required to undergo a financial fitness
assessment by the Deprtment of Transport Abu Dhabi.

(j) All Emirate and other required approvals shall be obtained prior to GCAA processing of
an application.

(k) All turbo jet aircraft, turboprop aircraft above 9000 kg MTOW, and helicopters above
5700 kg MTOW require simulator support.

(l) Ownership of the aircraft must be legally established for inclusion on the Certificate of
Registration.

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 (m) Unless specifically authorised by the GCAA, a foreign registered aircraft operated under
the provisions of a UAE Air Operator Certificate, which is not entered on the UAE
aircraft registry after the one year exemption period shall be removed from the
Operations Specifications and required to leave the UAE.

(n) Unless specifically authorised by the GCAA, an operator which has had a foreign
registered aircraft removed from their Operations Specifications during the one year
exemption period, shall not be permitted to add any other foreign registered aircraft to
their Operations Specifications unless there is at least an equal number of that operator’s
aircraft on the UAE aircraft registry.

(p) Unless specifically authorised by the GCAA, holders of a UAE Air Operator Certificate
shall not permit the use of their organisation’s callsign, or ICAO designated code, to any
other operator or organisation.

(q) Maintenance organisations based in the UAE shall be approved by the GCAA. Any
organisation supporting UAE registered aircraft or authorised operators shall be required
to become a UAE Approved Maintenance Organisation.

6 REFERENCES

(a) UAE Civil Aviation Regulations

(b) Federal Aviation Administration (FAA).
(i) FAA Order 8400.10 Volume 2.
(c) International Civil Aviation Organisation (ICAO).
(i) ICAO Doc 8335-AN/879, Manual of Procedures for Operations Inspection,
Certification and Continued Surveillance.
(ii) ICAO Doc. 9376, Preparation of an Operations Manual.

7 OVERVIEW

The initial issue of an Air Operator Certificate to an applicant takes place in five distinct phases:

(a) Pre-application.
(b) Formal application.
(c) Document evaluation.
(d) Inspection and proving flights.
(e) Certification.

8 PRE-APPLICATION PHASE

8.1 General
The pre-application phase occurs when the applicant meets with GCAA Inspectors and discusses
generally his initial plans and the viability of different proposals. The applicant should contact the
nearest GCCA office and bring a pre-application statement of intent to this meeting regarding the
proposed operation and sequence of events. Please arrange the pre-application meeting by contacting

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the nearest GCAA office on either 02 4054537 (Abu Dhabi Head Office) or 04 2111506 (Dubai
Regional Office) when details of your proposed operation are known.

8.2 Pre-application Statement of Intent

The pre-application statement of intent is reviewed by the Director General and this statement should
be in the form of a letter from the owner and/or sponser. It should contain at least the following
information and attachment:

(a) Type of operation.

(b) Type(s) of aircraft.
(c) Area(s) of operation.
(d) Nature of aircraft and/or simulator training programme.
(e) Location of main base and other facilities.
(f) Qualifications of Accountable Manager, Operations, Training, Ground, Security,
Quality and Maintenance System Post Holders.
(g) Proposed company trading name and corporate body sponsor.
(h) Approximate date of commencement.
(i) Attachment – trade licence, passport copy of owner(s), photograph of owner(s), no
objection letter or approval to base airacraft at the relevant airport from the Department
of Civil Aviation/Department of Transport, duly filled FO AOC-A1 form, Security
Model form and financial fitness from Department of Transport for Abu Dhabi based
operator.

The following is the address for applicant to submit the statement of intent and its
attachments to the GCAA:

The Director of Aviation Safety

General Civil Aviation Authority
PO BOX 30500
Dubai, UAE
Fax 04 2820847

Note: Form FO AOC- A1 and Security Model forms are available on the GCAA website

8.3 Process

On the basis of information provided during this phase, the GCAA will provide the applicant with the
following information:

(a) Application procedures(FO AOC –A1, FSS 019, AD106 and FO AOC- B).
(b) Documents required.
(c) General operating and airworthiness advice.
(d) Approval requirements from other authorities.
(e) Regulatory feasibility.
(f) GCAA fees.

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9 FORMAL APPLICATION PHASE

9.1 General

The application process cannot commence unless the Director General gives his approval to proceed.
Based on the information provided, a preliminary assessment will be made to ensure the proposed
operation is in the national interest. This could take up to 30 days. The formal application phase
commences when the applicant lodges a formal application for an AOC, accompanied by various
documents and manuals intended to prove or describe the manner in which he intends to operate, and
the GCAA makes formal assessment of the degree of completeness of the applicant's proposal. The
formal application ( FO AOC-A1) must be submitted to the GCAA Head Office at least 90 days prior
to the intended start date of revenue operations except that the Operations Manual may be submitted
later but not less than 60 days before the date of intended operation. From past experience, 60 days is
the minimum in case any delay is encountered and it is highly desirable that a greater time be
allowed. The application for the variation of the AOC/ POC must be submitted at least 30 days, or as
otherwise agreed , before the date of intended operation. The application for the renewal of an AOC
must be submitted at least 30 days, or as otherwise agreed, before the end of the existing period of
validity.The GCAA must be given at least 10 days prior notice of a proposed change of a nominated
post holder.

Submission of the formal application is associated with a meeting attended by the accountable
manager, nominated post holders and key personnel from both the applicant and the GCAA. The
formal application must be signed by the corporate body or national sponsor. An accompanying letter
shall include the full name and address of the applicant and contact numbers for the applicant's agent
or coordinator. The letter must contain particulars of the proposed operation including details of
desired routes and frequencies to confirm the pre-application information. During the meeting
associated with the lodging of the formal application, the GCAA will nominate assigned Inspectors.
The GCAA Inspectors are available to meet with the operator’s technical management and
representatives to develop an action plan, and to ensure the application proceeds in a timely and
coherent manner. The formal application letter must be accompanied by:

(a) Required documentation.

(b) Schedule of events, including personnel training.
(c) Manuals.
(d) Compliance statement (not required for existing UAE operators).
(e) Completed FSS 019 and AD 106 (Management qualifications).
(f) Aircraft, facility and services information.
(g) Proof of adequate financial funds to support the proposed operation. For Abu Dhabi based
operator - financial fitness from Department of Transport

9.2 Documentation

The following are the documents required for submission during the formal meeting:

(a) AOC or POC application –duly filled FO AOC-A1 form

(b) Passport copy of owner (of corporate body) or national sponsor.
(c) Department of Civil Aviation/Department of Transport –No objection

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 (d) Trade licence
(e) Aircraft ownership details-sale and purchase agreement or lease signed by names
mentioned in the Power of Attorney
(f) Approval from Ministry of Interior (to be produced by GCAA)
(g) Insurance copies
(h) Compliance statement – duly filled FO AOC-B or C
(i) Completed Form FSS 019 for Accountable Manager,Post Holders and other mangerial
personnel like flight safety officer (SMS post holder), focal point cabin crew and person in
charge Dangerous Goods.
(j) Flight planning services agreement
(k) Proposed organisation structure
(l) Proposed quality structure
(m) CAR subscription
(n) AIP subscription
(o) Copy of AED 50000 receipt –deposit
(p) Evidence of continued amendment services of manuals
(q) Evidence of latest manual revision
(r) Weight and balance system- aircraft weighing report, trim sheet and etc
(s) Notification of non compliance or waiver
(t) Application of PBN (B-RNAV) as per CAAP 2
(u) Application of PBN (RNP) as per CAAP 3
(v) Application of RVSM as per CAAP 5
(w) Application of MNPS as per CAAP 6
(x) Application of FTO, TRTO and Simulator approval as per CAAP 12

9.3 Schedule of Events

The Schedule of Events is a list of items, activities, aircraft, and/or facility acquisitions, which the
applicant must accomplish or make ready, and the dates on which they will be ready for GCAA
inspection. The list should include, but is not limited to, the following and the dates at which they
will take place:
(a) Crew members training.
- initial training
- conversion training
- basic indoctrination
- aircraft systems
- simulator
- aircraft flight
- flight attendant
(b) Maintenance personnel training.
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 (c) When all facilities will be ready for GCAA inspection.
(d) When TRTO, flight simulator and aircraft will be ready for inspection.
(e) C of R & C of A requirements
(f) Emergency evacuation and ditching demonstrations.
(g) Ground handling staff, dispatcher training.
(h) Dangerous Goods Training (ref. CARs Part VI, Chapter2, Section 6).
(i) Aviation Security Training (ref. CARs Part VII, Annex A to Section 10).
(j) GCAA Inspector Training (if required).
(k) When proving flights will begin.
(l) When proposed operations will begin.

9.4 Manuals

The following are the manuals required for submission during the formal meeting:

(a) General Operations Manual- Part A.

(b) General Maintenance or Exposition Manual.
(c) Aircraft Manuals and SOP – Part B.
(d) Route Manual – Part C.
(e) Training Manuals – Part D.
(f) Dangerous Goods Procedures (to be incorporated in Operations Manual; (CARs Part VI,
Chapter 2, Section 4.3 refers).
(g) Cabin Crew Emergency Procedures Manual.
(h) MEL.
(i) Operators Security Program (may be incorporated in Operations Manual dependant upon
aircraft inventory)
(j) Dispatch Manual.
(k) Dangerous Goods Emergency Response Guide
(l) Goods Emergency Response Guide
(m) SMS manual

9.5 Compliance Statement

The Compliance Statement refers to operations manual material referenced to the CAR-OPS 1 or 3
applicable to the type of operation the applicant is proposing. The applicant must provide a brief,
narrative description or a reference to a specific section of the applicant's manual or other document
which describes how each applicable regulation will be complied with. This compliance statement
must be signed by the appropriate accountable manager and is located on the last page of the GCAA
form FO AOC-B.

9.6 Management/Post Holders Qualification Resumes

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9.6.1 General. The applicable FSS 019 and AD 106 are to be completed and to include a
brief resume containing information on the individual qualifications, certificates, ratings, and
experience of personnel selected for at least the following, or equivalent, positions. If there is
sufficient justification, the GCAA may consider a person to hold more than 1 of the nominated posts .
Operators are advised that a lack of technical management appointments during the application
process will delay the process. The GCAA will assess the applicant’s qualifications and experience
as well as their managerial ability. A knowledge test in the form of an interview or written will be
conducted before the nominated post holders are accepted.

The following are the posts that must be accepted by the GCAA.

(a) Accountable Manager

(b) Flight Operations
(c) Maintenance system.
(d) Crew training
(e) Ground operations.
(f) Aviation Security
(g) Quality Assurance
(h) Safety Management System (SMS)

Applicants must ensure that only qualified and trained personnel are appointed to be in-charge of
Flight Safety, Security and Cabin. Their names are to be submitted to the GCAA for consideration.

9.6.2 Expected Qualifications and Level of Experience. The qualifications and level of
experience of post holders and key operational staff will vary according to the scope and size of the
proposed operation, and as a guide, the following expectations would exist in respect of flight
technical staff employed by an operator planning passenger or cargo services in high-capacity
aircraft.

(a) Post Holder Operations.

To serve as Director of Operations a person must have the qualifications and experience as
specified in CAR OPS 1 or 3, Subpart C, paragraph 1.175 or 3.175 including its AC and IEM.
The nominated post holder or his deputy should hold a valid Flight Crew Licence appropriate
to the type of operation conducted under the AOC in accordance with the following:

If the AOC/ POC includes aeroplanes certificated for a minimum crew of 2 `pilots, an Airline
Transport Pilot’s Licence issued or validated by the Authority is required.

If the AOC/POC is limited to aeroplanes certificated for a minimum crew of 1 pilot, a

Commercial Pilot’s Licence, and if appropriate to the operations, an Instrument Rating issued
or validated by the Authority are required.

It is strongly recommended that the post holder should have at least 5 years supervisory or
managerial experience within the last 6 years in a position that exercised operational control
over any operations conducted with similar aircraft on international commercial operations. In
the case of a person taking up this post for the first time ever, have at least 3 years experience
on international commercial operations within the past 6 years, as pilot in command of the
size and type of aircraft to be operated.
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 (b) Post Holder Maintenance System.
The nominated post holder should have the following:
i. Relevant engineering degree, or aircraft maintenance technician with additional
qualification acceptable to the Authority. Relevant engineering degree means an
engineering degree from aeronautical, mechanical, electrical, electronic, avionic or other
studies relevant to the maintenance of aircraft/aircraft Component
ii. Thorough familiarity with the organisation’s Maintenance Management Exposition.
iii. Knowledge of the relevant type(s) of aircraft
iv. Knowledge of maintenance methods
v. It is also preferred that the post holder meets the following: Hold an AME licence with
airframe and power plant ratings;
vi. Have 1 year of experience in a position responsible for returning aircrafts to service;
vii. Have at least 1 year of experience in a supervisory capacity under either paragraph (1) or
(2) below maintaining the same category and class of aircraft as the AOC holder uses;
and
viii. Have 3 years experience within the past 6 years in one or a combination of the following:
1. Maintaining large aircraft with 10 or more passenger seats, including at the time of
appointment as Director of Maintenance, experience in maintaining the same category
and class of aircraft as the certificate holder uses; or

2. Repairing aircraft in a certificated airframe repair station that is rated to maintain

aircraft in the same category and class of aircraft as the AOC holder uses.

( c) Post Holder Crew Training.

The nominated post holder or his deputy must have the qualifications and experience as
specified in CAR OPS 1 or 3, Subpart C, paragraph 1.175 or 3.175 including its AC and IEM.
The post holder or his deputy should also be current Type Rating Instructor on a type/class
operated under the AOC/POC. The post holder should also have a thorough knowledge of the
AOC/ POC holder’s crew training concept for Flight Crew and for Cabin Crew when relevant.

The post holder is expected to possess the following experience;

i. 1000 hours flight time or 3 years experience in operations substantially similar to
those proposed.
ii. 1000 hours in command of aircraft substantially similar to those proposed to be
operated.
iii. 500 hours as a TRE/TRI on aircraft substantially similar to those proposed. Duty as a
check pilot may include aircraft, simulator, line or base checking, or any combination
thereof.
iv. Hold licence and rating(s) appropriate to the proposed Operation.
v. Prior to the commencement of revenue services, hold unrestricted approval as a
TRE/TRI on the major type of aircraft to be operated. Should the fleet change in the
future, he shall maintain the TRE/TRI on at least one major type in current operation.
.
(d) Post Holder Ground Operations.
The nominated post holder should have a thorough knowledge of the AOC/Authorisation
holder’s ground operations concept

(e) Post Holder Quality (Engineering).

To serve as a Quality Manager, a person must:
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 i. Hold an AME licence with both airframe and power-plant ratings, and have held
these ratings for at least 3 years;
ii. (ii) Have at least 3 years of maintenance experience on different types of large
aircraft with 10 or more passenger seats with an air carrier or certificated repair
station, 1 year of which must have been as maintenance inspector; and
iii. Have at least 1 year of experience in a supervisory capacity maintaining the same
category and class of aircraft as the certificate holder uses.

(f) Post Holder Quality (Operations).

To serve as a Quality Manager (Operations), a person must be trained and has
knowledge on quality system.
Note: For 9.6.2 (e) and (f) above, an operator shall establish one quality system and
designate one Quality Manager to monitor compliance with, and the adequacy of,
procedures required to ensure safe operational practices and airworthy aeroplanes.

(g) Post Holder Aviation Security

The nominated post holder should have successfully attended AVSEC 1, 2, and 3 basic
and AVSEC professional Manager’s courses.

(h) Post Holder SMS.

To serve as a post holder SMS, a Person must be trained and have knowledge on all
aspects of SMS.The training required shall cover all elements of the SMS system
including safety risk management, safety assurance, safety promotion and quality..

9.7 Aircraft, Facilities, and Services

9.7.1 General. This attachment should provide evidence that the applicant will have
available aircraft, facilities, and support services to conduct the type of operation proposed. The
evidence may be in the form of proof of purchase, formal contracts, or lease agreements. If formal
purchase, lease, or contract agreements have not been completed, letters showing agreement between
the contracting parties will suffice until formal contracts or agreements are available. Aircraft
ownership details must be authenticated. Documents showing details of the insurance of the aircraft,
its occupants and third parties are also required.

9.7.2 Aircraft Equipment. Aircraft equipment shall meet CAR requirements. In addition;

a. All aeroplanes over 5700 kg or authorised to carry 20 passengers operating in UAE

airspace to be fitted with an airborne collision avoidance system with a minimum
performance level of al least ACAS II.
b. All aircraft operating in UAE airspace above FL 290 to be RVSM approved.
c. The GCAA requires all aircraft operating in UAE airspace to comply with the PBN
navigation accuracy requirements published in the Aeronautical Information Publication.
d. All aeroplane of a maximum certificated take–off mass in excess of 27000 kg shall be
fitted with Quick Access Recorder (QAR) or other alternative mean acceptable to the
GCAA, for the purpose of establishing a flight data analysis program.

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10 DOCUMENT EVALUATION PHASE

10.1 General

The document evaluation phase involves detailed study of the manuals and other documents, which
accompanied the formal application, for content and compliance. This study of the procedures and
content of these documents gives the GCAA a preliminary assessment of the candidate’s technical
fitness and operators are reminded to submit professional documents, which reflect their operation
and aircraft. The set of documents and manuals should be complete and the detailed evaluation of
them must satisfy the GCAA's requirements before the inspection phase can begin. The inspection
phase may reveal the need for some operational changes, which in turn make it necessary for the
applicant to amend the documents originally submitted. In that case, it is conceivable that some form
of document evaluation may continue until shortly before certification.
Nevertheless, the satisfactory evaluation of the documents as originally submitted is a prerequisite for
the inspection phase to begin. The GCAA will review the list of documents and manuals ensuring
adequacy and compliance for the type of operation proposed by the operator. The documents and
manuals should be presented for consideration not less than 60 days prior to the commencement of
the proposed operations to avoid delay. It is only at this stage, when the GCAA has all required
documents, that the proposed operator will be advised as to the time the application process will take.
Operators are reminded that incomplete documentation will affect the application completion date.

All documents should be organized according to criteria which are essential to provide easy access to
information required for flight and ground operations contained in the various operational documents
comprising the system, as well as to manage the distribution and revision of operational documents.
This system which is part of ICAO Annex 6, is known as Flight Safety Documents System.

Information contained in a flight safety documents system should be grouped according to the
importance and use of the information as follows:

(a) time critical information e.g information that can jeopardize the safety of the operation if
not immediately available e.g flight crew instructor, flight staff instruction,
(b) time sensitive information e.g information that can affect the level of safety or delay the
operation if not available in a short time period.
(c) frequently used information e.g Operations Manual, Operator’s policies, QRH etc
(d) reference information, e.g information that is required for the operation but does not fall
under (b) and (c) above, and
(e) information that are grouped based on the phase of operation in which it is used.

Time critical information should be placed early and prominently in the flight safety documents
system.
Time critical information, time sensitive, information, and frequently used information should be
placed in cards, and quick reference guide.

10.2 Operations Manual

Information must be presented in clear unambiguous English text and/or graphics in a readily
amendable format. The applicant shall ensure that the structure of the operations manual follows the
requirements as stated in IEM OPS 1.1045 (c) and consists of the following parts.

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Part A General/Basic
Part B Aeroplane Operating matters
Part C Route and Aerodrome Instruction and Information
Part D Training

Operations manual i.e. general, specific type and training manuals may be bound in a single cover.
Alternatively, different parts may be individually bound according to title, or presented as a set of
bound sections. The content of the manual is subject to the GCAA assessment and the following
elements/subjects that require specific approvals by the GCAA are found in IEM OPS 1.1040(b) or
CAR OPS 1 and 3 regualtions that bear the statement ‘shall/may be approved by the Authority.’

CAR OPS 1/3.1045 (a) prescribes the main structure of the Opertions Manual. Appendix 1 to CAR
OPS 1/3. 1045, on the other hand, contains a comprehensive detailed and structured list of all items
to be covered in the Operations Manual. Since a high degree of standardization of operations
Manuals will lead to improved flight safety, the structure described in the IEM OPS 1/3 1045 (c)
should be used by applicant. To facilitate comparability and usability of the Operations Manuals by
personnel, applicant should not deviate from the numbering system used. If there are sections which,
because of the nature of the operations, do not apply, applicant still maintains the numbering system
and insert ‘Not applicable” or ‘ Intentionally blank’ where appropriate.

The contents of the operations manual may not be varied without the GCAA’s consent. At the
operator's discretion, additional material may be included for information and guidance and such
additional material shall not require approval.. A copy of the relevant part of the Operations Manual
shall be available to each operating crew member employed by the operator and a full electronic copy
to be provided to, and retained by, the GCAA. Electronic copy of the Operations Manual, easily
accessible to the crew members, is also acceptable, provided, the operator takes the responsibility to
ensure that crew members are equipped with personal computer, lap top or other electronic mean for
access.

10.3 Type related and Aircraft Flight Manual

Part B of the Operations Manual constitute aeroplane operating matters (type related) and Standard
Operating Procedures (SOP). Material produced by the operator in Part B of the Operations Manual
may be supplemented with or substituted by applicable parts of the Aeroplane Flight Manual required
by CAR-OPS 1.1050 or, where such a document exists, by an Aeroplane Operating Manual produced
by the manufacturer of the aeroplane. In the case of performance class B aeroplanes, it It is
acceptable that a “Pilot Operating Handbook” (POH) or equivalent document is used as Part B of the
Operations Manual, provided that the POH covers the necessary items.

The manual however, shall contain information and instructions relating to;

(a) The identification of the aircraft.

(b) The operating procedures and limitations of the aircraft.
(c) The performance and loading of the aircraft.
(d) Emergency and supplementary procedures.

10.4 Route Manual

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The Route and Aerodrome instructions and information shall be in Part C of the Operation Manual.
For Part C, material produced by the applicant may be supplemented with or substituted by applicant
Route Guide material produced by a specialised professional company.

10.5 Training Manuals

Appendix to CAR OPS 1.1045 (c) contains a comprehensively detailed and structured list of all items
to be covered in the Training Manual. Paragraph 13.4 below is an extract of this Appendix with
respect to Training for easy reference.

Note: Depending on the size and complexity of the operation, the Training Manual may be a
stand alone document or incorporated in the Operations Manual. Dispatcher training
should be part of the Dispatch Manual.

10.6 Cabin / Flight Dispatch/ Ground Operations Manuals

The Cabin, Flight Dispatch and Ground Operations Manuals can be a stand alone document of the
Operation Manual If an operator opts to do so, the OMA, under Chapter 0 - Organisation and Control
of Manual, should specify this arrangement. In addition, references to the Cabin, Flight Dispatch and
Ground Operations Manuals are to be made in the OMA relevant parts if that particular parts,
concern these elements.

10.7 Dangerous Goods Emergency Response Guide and Training Courses

CAR Part 6, Chapter 2 requires that operators who carry dangerous goods by air shall provide
dangerous goods familiarisation training for any employees whose duties include a function
concerned with the carriage of passengers or cargo.

A dangerous goods emergency response guide covering emergencies and appropriate response
procedures shall be required for the instruction and guidance of personnel. This guide is required to
be carried as part of on-board aircraft documentation.

10.8 Aircraft Search Procedure Checklist

The checklist needs to be carried on board and describes the procedure to be followed in searching
for a bomb in the case of suspected sabotage and for inspecting aircraft for concealed weapons,
explosives or other dangerous devices when a well-founded suspicion exists that the aircraft may be
the object of an act of unlawful interference. The checklist should be supported by guidance on the
appropriate course of action to be taken should a bomb or suspicious object be found and information
on the least-risk bomb location specific to the aircraft.

10.9 Maintenance Manuals

Refer to CAR Part V for requirements. Specific information may be obtained from the Airworthiness
Section.

11 INSPECTION PHASE

11.1 General

The inspection phase is the phase in which the physical facilities and equipment proposed for use by
the applicant are assessed for acceptability. The applicant is required to demonstrate his ability to
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comply with regulations and safe operating practices before actual revenue operations can begin.The
demonstrations are to prove that the applicant has an adequate organization, method of control and
supervision of flight operations, training programs as well as ground handling and maintenance
arrangement that are consistent with the nature and extent of operations specified. Staffs that require
specific authorization (for example, Type Rating Examiner and Instructor) will be assessed, and
proving flights will be conducted. The applicant must satisfy the GCAA that sufficient qualified
personnel are employed and that such personnel are employed on a full time basis where appropriate.
Amongst other requirements the applicant shall provide adequate facilities and equipment sufficient
to permit the staff to carry out their duties related to the conduct of operations in compliance with
regulations and manuals, and in safety. During this phase, the GCAA Flight Operations,
Airworthiness and Safety and Security Sections will conduct internal coordination meetings to ensure
the application process develops in a timely manner.

11.2 Inspection

The following is the scope of inspection to be adopted by the GCAA for operator’s information.

11.2.1 Management and Administration Structure.

- status of operations management
- qualifications/experience of key individuals
- administrative Infrastructure
- adequacy of staff, facilities, equipment and finances
- communications with staff
- office support
- printing and/or distribution facilities
- rostering
- rights of access by GCAA Inspectors

11.2.2 Crew notification/ bulletin.

- communications facilities
- operational notices
- policy bulletins
- distribution of amendments and documents
- passenger and freight records

11.2.3 Flight Crew Records.

- flight and duty time
- licence and medical validity
- type endorsement validity
- recency
- OPC/LPC check
- route and aerodrome check
- training
initial
conversion
aircraft
simulator
CAT I, II, III
emergency procedures
dangerous goods
specific
PBN; MNPS; FANS; RVSM
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 ETOPS
ACAS
CRM

11.2.4 Aircraft Records.

- maintenance
- fuel consumption
- load control
- autoland
- navigation accuracy log

11.2.5 Crew Scheduling.

- ease of access during scheduled operational hours
- practicality of use
- coverage of all relevant staff
- accuracy
- validity and compliance

11.2.6 Operations and Dispatch Centre.

- library appropriate to operation
- document amendment status
- adequate accommodation and storage facilities
- adequate communication and/or distribution facilities
- officer in charge - duties/training/qualifications

11.2.7 Load Control.

- adequate working facilities
- equipment and documents
- load control system.
- trained and approved staff
- communications adequate and effective
to/from flight planning area
to/from loaders
- security of items being loaded/unloaded
- cargo restraint devices in use
- carriage of live animals
- dangerous goods requirements understood and in use
- last minute change procedures

11.2.8 Passenger Handling Facilities.

- Passenger handling
ticketing
seat assignment
security/control
access to airside
check of carry-on baggage
- Safety aspects on tarmac
aerobridge/directions to board
staff in attendance with passengers
positioning of steps
protection from jet blast/propellers
clear of taxying aircraft
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 clear of moving vehicles
night/rain aspects

11.2.9 Training Facilities.

- classrooms
number/size adequate for purpose
student accommodation
blackboards / white board and screens
lighting, heating, cooling and ventilation
training aids - examinations
security of storage
examination rooms
adequate for purpose

11.2.10 Aircraft.
- Flight deck equipment
adequate/functional
GPWS
ACAS II
altitude alert
navigation equipment (RNP)
communication equipment
fire extinguisher, axe, gloves, portable oxygen bottle
crew oxygen mask stowage, smoke goggles
accessibility of controls needed in emergency drills
jumpseat operation
crew seat adjustments
- Cabin Equipment
passenger safety information cards
signs: visibility, ambiguity, exit operation
supplemental oxygen: numbers, locations
fire extinguishers
therapeutic oxygen
first aid
life jackets, flotation cushions
life rafts, emergency locater beacons
public address system
cargo tie downs and restraints
- Manuals, checklist and documents
normal and emergency checklists
operations manuals
flight planning and dispatch documents

11.2.11 Engineering Refer to CARs Part V

11.2.12 Dangerous Goods Refer to CARs Part VI, Chapter 2

11.2.13 Aviation Security Refer to CARs Part VII

11.3 Proving Flights

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The requirement for proving flights depends on the size and complexity of the operation. The number
of flights will be solely at the discretion of the GCAA and operators are advised that proving flights
may need to be extended to ensure operating competence is achieved in all areas. These flights shall
normally be with passengers but non revenue and represent the operator’s proposed routes.

12 CERTIFICATION PHASE

12.1 General

The certification phase follows the satisfactory completion of all the previous phases. It begins when
the GCAA takes the necessary administrative action to actually issue an AOC with the associated
Operations Specifications. At some stage during the inspection phase it will usually become apparent
that the applicant is likely to qualify for certification issue, and at that point parts of the certification
phase can commence. If the inspection phase is unsatisfactory no further action will be taken until the
deficiencies are rectified. The certification requirements of this phase are also checked during the
renewal of an AOC.

12.2 Checklist for issue of AOC (GCAA Inspector use only)

This Section is indicative of the procedures to be followed by the GCAA in the processing of an
application. Before the Director General will issue an AOC, the GCAA Inspector will complete the
form FSS 005 as a result of the work conducted during the previous phases. Form FSS 005 requires
the following items to be assessed and satisfied by Director of Safety, Chief of Sections and the
relevant Inspectors

ITEM
(a) Preliminary Assessment - Policy
(b) Assessment - Technical
(c) Flight Operations Post holders approval
(d) Statement of Compliance
(e) Flight Operations Documents compliance
(f) Contract or lease agreement
(g) Flight Operations inspections on facilities, training, management effectiveness, staffing,
special operations, operation control records, aircraft, quality system, flight safety and etc
(h) Demonstration including proving flights
(i) Airworthiness responsibility
(j) Airworthiness coordination
(k) Exposition and Maintenance Control Manual
(l) Pending audits/ investigation
(m) Aircraft technical log
(n) Reporting of un-airworthy conditions
(o) Airworthiness facility inspection
(p) Airworthiness aircraft inspection
(q) Maintenance records
(r) Changes affecting Maintenance
(s) Equivalent safety case
(t) Miscellaneous like MEL , special operations and etc
(u) Carriage of Dangerous Goods
(v) Security
(w) Licence and validation

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13 RENEWAL OF AOC

An AOC remains valid for two years, or as stated on the Certificate and will only be renewed
provided there is a demonstrated compliance with the regulations applicable to operations,
airworthiness and security. A letter of request with duly filled form FO AOC A1 shall be used to
apply for AOC renewal

14 SPECIMEN AIR OPERATOR CERTIFICATE / OPERATIONS

SPECIFICATIONS

The contents and format of the AOC and its Operations Specifications with
explanation, is as follows:

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 1

AIR OPERATOR CERTIFICATE    
2 
UNITED ARAB EMIRATES     
3 
1 GENERAL  CIVIL AVIATION AUTHORITY     
 
4
AOC No:          6
 ABC Airline  
4
AT‐023  7  10  
OPERATIONAL 
Dba Trading Name:  
POINTS OF CONTACT:   
  
OTHER NAME   
5  Contact details, at which 
Expiry date:   8
Address :   operational 
management can be 
Operator Address 
23‐ Sep ‐10  contacted without 
Ras Al Khaimah, UAE  undue delay, are listed 
      9 
Phone  in:  
 
      +97150506664  11 
Operations 
9 
      Fax  Specifications  
      97142111600  page 4 
9 
      Email 
      [email protected] 
 
This certificate certifies that :   12  Operator name is authorized to perform: commercial air operations, as 
defined in the attached operations specification, in accordance with the operations manual and    13 UAE Civil 
Aviation Regulations. 
 

14  15 
Date of Issue:   Name & Signature :  Mohammad Saif Alsuwaidi 
23 Sep 2010  Title:  Director General  

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Notes:
1. Fot the use of the Operator.
2. Name of the State of the Operator.
3. Identification of the issuing authority of the State of the Operator.
4. AOC number, AC: Air Carrier, AT: Air Transport, PO:Private Operator.
5. Date after which the AOC ceases to be valid (dd-mmm-yyyy).
6. Operator’s registered name.
7. Operator’s trading name, if different. “dba” (for “doing business as”).
8. Operator’s principal place of business address.
9. Operator’s principal place of telephone, fax and E-mail.
10. The contact details include the telephone and fax numbers, including the country code, and the e-mail
address (if available) at which operational management can be contacted without undue delay for issues
related to flight operations, airworthiness, flight and cabin crew competency, dangerous goods and other
matters as appropriate will be in operations specifications.
11. Insert the controlled document, carried on board, in which the contact details are listed, with the
appropriate paragraph or page reference, e.g.: “Contact details an listed in the operations manual,
Gen/Basic, Chapter 1, 1.1 “ or “... are listed in the operations specifications, page 1” or are listed in an
attachment to this document“
12. Operator ‘s registered name.
13. Insertion of reference to the appropriate civil aviation regulations.
14. Issuance date oftheAOC (dd-mmm-yyyy).
15. Title, name and signature of the authority representative. In addition, an official stamp may be applied on
the AOC.

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Content and format of Operations Specifications (page 1)

OPERATIONS SPECIFICATIONS
UAE GCAA
(Subject to the approved conditions in the operations manual)

Phone no : +9714211500 Fax no : +9714211500 EMAIL: [email protected]

2 4
AOC#: AC-0013 Operator name: ABC AIR Date : DD MMM YYYY

Dba 3 : Other name 4

Name & Sign:

5
Aircraft models: Ref to page 2 Section A
6
Type of Operations: Ref to page 2 Section B Passenger Cargo
6 Others: Ref to page 2 Section B
Others: Ref to page 2 Section B
7
Area of Operations:
Sample: World wide, North America, Asia Pacific, Europe
8
Special Limitations: Sample:
1. VFR Day Only
2. For UAE Operations, No Operations Specification required.

9
SPECIFIC
SPECIAL AUTHORISATION Yes No REMARKS
APPROVAL

Dangerous Goods Ref to page 3 Section P

Low Visibility Operations

10 CAT: RVR:
Approach & Landing Ref to page 2 Section C
m DH ft *
11 RVR: m* (see
Take Off Ref to page 2 Section C
remarks)
12
RVSM N/A Ref to page 2 Section F2
13 Maximum diversion
ETOPS N/A time14: _____ minutes
Ref to page 2 Section F1

15
Navigations Specifications 16
Ref to page 2 Section E
for PBN Operations

17
Continuing Airworthiness Ref to page 3 Section L
18
Others: Ref to page 3 Section P

See remark for any item not filled or for specific approval / authorisation

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Notes.—
* See Attachment of Operations Specifications
1. Telephone , fax and E-mail contact details of the authority.
2. Associated AOC number.
3. Operator’s registered name and the operator’s trading name, if different. “dba” (for “doing business as”).
4. Issuance date of the operations specifications (dd-mmm-yyyy) and signature of the authority representative.
5. Commercial Aviation Safety Team (CAST)/ICAO designation of the aircraft make, model and series, or master series
6. Other type of transportation to be specified (e.g. emergency medical service).
7. Geographical area(s) of authorized operation (by geographical coordinates or specific routes, flight information
region or national or regional boundaries).
8. List the applicable special limitations (e.g. VFR only, day only).
9. List in this column the most permissive criteria for each approval or the approval type (with appropriate criteria).
10. Precision approach category (CAT I, II, IIIA, IIIB or IIIC). Only the minimum RVR in metres and decision height in
feet will be display. One line is used per listed approach category.
11. Minimum take-off RVR in metres. One line per approval may be used if different approvals are granted).
12. “Not applicable (N/A)” box may be checked only if the aircraft maximum ceiling is below FL 290.
13. Extended range operations (ETOPS) currently applies only to twin-engined aircraft.
14. The threshold distance may also be listed (in NM), as well as the engine type.
15. Performance-based navigation (PBN): one line is used for each PBN specification authorization (e.g. RNAV 10,
RNAV 1, RNP 4), with appropriate limitations or conditions listed in the “Specific Approvals” and/or “Remarks”
columns.
16. Limitations, conditions and regulatory basis for operational approval associated with the performance-based
navigation specifications (e.g. GNSS, DME/DME/IRU). see Performance-based Navigation Manual (Doc 9613).
17. Insert the name of the person/organization responsible for ensuring that the continuing airworthiness of the aircraft is
maintained and the regulation that requires the work, i.e. within the AOC regulation or a specific approval (e.g.
EC2042/2003, Part M, Subpart G).
18. Other authorizations or data can be entered here, using one line (or one multi-line block) per authorization (e.g.
special approach authorization, MNPS, approved navigation performance).

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Content and format of Operations Specifications (page 2)

OPERATIONS SPECIFICATIONS
OPERATOR NAME
AOC no: AT – 03x

1 2 3
Authorised Aircraft: MFG AGUSTA BOEING EUROCOPTER
A Manufacture, make, A109 B757 EC130
Model Series E/S 200 B4
B Type of Operations:
1 Passenger
2 Cargo
3 Aerial x
4 Ext Load x
5 EMS x
C AWO [RVR (m)]:
1 LVTO (Low Vis) x x x
2 LVO (Low Vis Ops)
2.1 CATII [RVR(m)/DH(ft)] x x x
2.2 CATIIIA [RVR(m)/DH(ft)] x x x
2.3 CATIIIB [RVR(m)/DH(ft)] x x x
2.4 CATIIIC [RVR(m)/DH(ft)] x x x
D Approach:
1 Precision
1.1 ILS
1.2 RNAV(GNSS/GPS) x x x
2 Non Precision
3 Cicrling
E PBN(Performance Based Navigation):
1 RNP 0.1 x x x
2 RNP 0.3 x x x
3 RNP 1 x x x
4 RNP 3 x x x
5 RNP 4 x x x
6 RNP 5 x x x
7 RNP 10 x x x
8 BRNAV x x x
F CNS (Com, Nav & Surveillance) :
1 ETOPS [Engine] x CFM56-30 x
[Range(Nm)/Time(min)] x 800/120 x
2 RVSM x x x
3 MNPS x x x
4 CPDLC / ADS x x x
5 Polar Operations x x x
6 Metric Altimetry x x x
G Authorised Aircraft :
Aircraft Registration OEE,XRX,BDD MLX, MLZ MLB, MLI, MLT,
Prefix : A6 -
NOTE:* Only applicable with current
Certificate of Airwortiness.

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 Destinations (ICAO Aerodrome Designators): All destination shall be evaluated by operator and
H accepted by the Authority. Non Scheduled Air Carrier (AC) destination is approved as in Sub par
H2.
1 Scheduled Operator
Not Applicable
2 Non scheduled or charter operations may be conducted into any suitable aerodrome provided it has
the approved facilities and services necessary for the safe operation of the aeroplane. All
operations shall be in accordance with the approved Operations Manual.
K ULR Operations: ULR operations is approved for the following city pairing:
Not Authorised
L Maintenance :
Aircraft shall not be operated unless it is maintained airworthy in accordance with the GCAA
approved Maintenance Management Exposition (MME) or Maintenance Organisation Exposition
(MOE)
Telephony & Three letter designators: The following are the authorised Telephony and Three
M
letter designator
1 ICAO Three letter Designation: ABC
2 ICAO Radio Telephony /Call sign:
3 The use of designators other than the above requires GCAA authorisation
N Aircraft Lease : The following are the authorised operations under lease agreement
Not Authorised
P Other Approval:
1 EFB Not approved
2 HUD /HGS Not approved
3 Dangerous Goods Approved
4 Special PIC Not approved
5 PRM/SOIA Not approved
6 ADS-B Not approved
7 RNP AR Not approved
Q Remarks:
Rotary wing are authorised carrying firearms by security officers /guards as in National Aviation
Security Program (NASP) Ref:OM-A sec 9.
R Personnel accepted by Authority
Position Name Phone EMAIL
1 Accountable Manager
2 PH Flight Operations   
3 PH Maintenance System
4 PH Crew Training   
5 PH Ground Operations
6 PH Aviation Security   
7 PH Quality Assurance
8 PH SMS / Safety   
9 Quality Operations
10 Quality Maintenance   
S Point of contact
1 Cabin crew
2 Dangerous Good Officer

Legend:
Approved, X not Approved, - Not Applicable, XX alpha numeric will be the designated value, others: see remark section..

Descriptions of Operations Specifications of the above (Page 2 & 3)

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Content and format of Operations Specifications (page 3)
Sec Paragraph Descriptions
OPERATIONS Title of page 2 of operations Specifications
SPECIFICATIONS
Operator Name Name Of operator
AOC no : AT-099 First 2-3 Alphabet either AC for Scheduled Air Carrier, AT (Air Transport /
Unscheduled air charter), or PO (Private Operation) followed by three number 999
A Authorised Aircraft : Authorized aircraft from ICAO Taxonomy Team
http://www.intlaviationstandards.org
Manufacture Manufacture Name eg: Boeing, Airbus, For long name, abbreviated will be used,
such as British Aerospace will be BAe or Mc Donnell Douglas will be MD
Make / Model B737, A340, or BD6002B16 for C604
Series Series eg: B777-381=300, B777-312ER = 300ER, A340-342 = 300, popular name
may be used for un common name, eg BD6002B16 Model = C604, or
B Type of Operations: Consist of 1-5 type of operations, other type of operations may be declared in
remark section or authorized destinations
1 Passenger Passenger operations
2 Cargo Cargo operations, some passenger who have capability to carry cargo in the cargo
bay (or Combi) and approved in operations manual may be ticked
3 Aerial Aerial operations will be applicable for Photo flight, parachute drop or object
dropping
4 Ext Load External load dedicated to Helicopter or commonly known as underslung
operations
5 EMS EMS Emergency medical services
C AWO [RVR (m)]: Title if All Weather Operations approved will be ticked and the minimum RVR (m)
will be describes in LVTO or RVR/ DH will be describes in individual LVO
1 LVTO (Low Vis) Low Vitibility take off will be describes in term of RVR (m) see also appendix 1 to
CAR OPS 1.430
2 LVO (Low Vis Ops) Low visibility take off operations will be describes in stages if higher Category is
approved the lower category will also be describes incase down graded / degraded
mode
2.1 CATII [RVR(m)/DH(ft)] AFM value of RVR / DH in CAT II or 300m RVR /100ft DH which ever higher
2.2 CATIIIA [RVR(m)/DH(ft)] AFM value of RVR / DH in CAT IIIA or RVR 200m RVR /50ft DH which ever
higher
2.3 CATIIIB [RVR(m)/DH(ft)] AFM value of RVR / DH in CAT IIIB or RVR 75-200m RVR / No DH to 50ft DH
which ever higher
2.4 CATIIIC [RVR(m)/DH(ft)] Reserve for Future approval
D Approach: Type of Approach
1 Precision Ticked if approved or X if not approved conducting precision approach,
1.1 ILS Instrument Landing System (Category I ILS) this approval constitute degraded
mode, eg Localiser only, Back course etc as in the operators operations manuals
1.2 RNAV(GNSS/GPS) GNSS or GPS approach
2 Non Precision This approval constitute all Non precision approach such as VOR, VOR DME,
ADF/NDB, ADF/DME, DME/DME or ASR (Airport Surveillance Radar) as describes
in the operators operations manuals
3 Circling Circling operations as describes in the operators operations manuals
E PBN (Performance Based Navigation):
1 RNP 0.1 RNP 0.1 normally requires SAAAR (Special Airport And Aircrew Authorisation
2 RNP 0.3 Required)
3 RNP 1
4 RNP 3
5 RNP 4
6 RNP 5
7 RNP 10
8 BRNAV
F CNS Communications Navigation and surveillance
1 ETOPS [Engine] If ETOPS approved, the Engine type will be displayed and range and time, else X
[Range(Nm)/Time(min)] will be marked
2 RVSM Reduced Vertical Separation Minima
3 MNPS Minimum Navigation Performance Specification
4 CPDLC / ADS Controller pilot Data link Communications / ADS
5 Polar Operations Operations within Polar area that have been approved in the manuals and their
training including the survival kit
6 CAAPMetric
8 Altimetry Aircraft which is equipped with M/FT changeable display 26
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CAAP 8 27
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G G Authorised Aircraft : 3 digit of aircraft registrations (the prefix A6 have been included in the left column)
Prefix : A6 - NOTE:* Only applicable with current Certificate of Airwortiness
H Destinations (ICAO The Aerodrome will be describes in 4 letter ICAO Designator. Non Scheduled Air
Aerodrome designators) Carrier (AC) destination is approved as in Sub par H2."
1 Scheduled Operations. For scheduled operator, all destination shall be evaluated by operator and
accepted by the Authority
2 Non scheduled or Non scheduled or charter operations may be conducted into any suitable aerodrome
charter operations provided it has the approved facilities and services necessary for the safe operation
of the aircraft. All operations shall be in accordance with the approved Operations
Manual
K ULR Operations: ULR operations is approved for the following city pairing: The city pairing have to be
describes in the manual
L Maintenance : Aircraft shall not be operated unless it is maintained airworthy in accordance with
the GCAA approved Maintenance Management Exposition (MME) or Maintenance
Organisation Exposition (MOE)
M Telephony & Three The following are the authorized Telephony and Three letter designators
letter designators:
1 ICAO Three letter ABC (Three letter designation) Mandatory for Scheduled operations, for other
Designation: international operations is recommended
2 ICAO Radio Telephony Standard call sign for radio telephony Aircraft or ground stations communications
/Call sign:
3 The use of designators other than the above requires GCAA authorization
N Aircraft Lease: The following are the authorized operations under lease agreement
The type and registration of foreign aircraft will be listed in this section, the details
authorization of operations will be describes in the AOC (Air Operator Certificate) of
the state of Operator.
P Other Approval:
1 EFB Electronic Flight Bag will be describes with Class and Type of software
2 HUD /HGS Head Up Display / Head Up Guidance System
3 Dangerous Goods Dangerous Goods authorization
4 Special PIC Special PIC (Pilot In Command) for certain airports
5 PRM/SOIA Precision Runway Monitor (PRM)/Simultaneous Offset Instrument Approach (SOIA)
currently
6 ADS-B Navigation Surveillance compliance statement including area of monitoring system,
in this case only major area that have an effect of traffic density. For example
Hudson Bay, area covering 250000 sq miles and monitoring high traffic density
7 RNP AR RNP AR, some known as RNP Approval Required
Q Remarks:
R Personnel accepted by Self explanatory: This contact have to have easy access to phone and email too
Authority
1 Accountable Manager
2 PH Flight Operations
3 PH Maintenance
System
4 PH Crew Training
5 PH Ground Operations
6 PH Aviation Security
7 PH Quality Assurance
8 PH SMS / Safety
9 Quality Operations If the Quality Manager have been split to two function as operations quality and the
other one maintenance quality.
10 Quality Maintenance
S Point of contact
1 Cabin crew This is applicable for those who operate with cabin crew
2 Dangerous Good This is applicable for those who operate with dangerous goods approved
Officer
Legend: The approval below will be marked with if approved or X if it is not approved /
Not applicable or – if its not applicable
Note : Section I,J & O is not used to prevent mis reading

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