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ASSIGNMENT

IN
ENGINEERING MANAGEMENT

Submitted by:
Jakosalem, Reaven Y.
BSECE V-G

Submitted to:
Engr. Teresita Capin
INSTRUCTOR

SALES LETTER
8th March 2016.
Mrs. Josephine Rama,
Purchasing Manager,
Lear Company,
MEPZ II, Basak, Lapu-lapu City.
Dear Madam,
Its my pleasure to introduce, user friendly software which can act as an effective
assistant of you by reducing your work loads. I have been walking around offices by
creating awareness to people over the past few months. Many insurance companies
had accepted my software and they were happy due to my visit. I am proud to help you
by making your work easier and reducing your operational costs.
I am very happy to show you the features and demonstrate the function of my new userfriendly software, which has greater capabilities to help you. If you want to reduce the
number of workers in your firm, this software is an outstanding tool to
Yours truly,
Engr. Reaven Jakosalem,
09433032475
Lapu-Lapu City, Cebu, Philippines.

ORDER LETTER

VDR, Babag II
Lapu-Lapu City, Cebu
March 8, 2016
Engr. Jonathan Oracoy
483-E Lorega St. Cebu City
Dear Sir :
Thank you for sending your catalog so promptly. It arrived within a few days of my
request. Please send me the following items by parcel post :
1 Arduino Mega 2560,
@ 1,000.00 Php 1,000.00 Php
3 copies Pinehurst,
Plane Geometry @ 200.00 Php 600.00 Php
Total 1,600.00 Php
I am enclosing a money order for 1,600.00 Php. If there are additional charges, please
let me know.
Please mail the items to the address given above.
Very truly yours,

Engr. Reaven Jakosalem

COMPLAINT LETTER

From:
Engr. Reaven Jakosalem
P45, Regal Apartments
Pennsylvania

To:
Mr. Abraham Khan
Customer Service Manager
Alpha Zip Electronics
Pennsylvania
19th April, 2010.
Ref: Formal Complaint Letter
Dear Mr. Khan,
I am writing to issue a complaint regarding a recent product purchase. On 12 thApril,
2010 I purchased a Juicer Mixer Grinder with a serial no. 194582 and product model no.
is D3906 from one of your outlets for the amount of $130.
The product is not working properly. The grinder blades are blunt and while running the
mixer the machine becomes very hot in few seconds. One of the juicer attachments was
broken. I complaint three time at your customer service center but no action has been
taken till date.
I called at your customer service center for three times but so far did not get any
solution of my problem. Though I shop many times from your outlets but never faced
this kind of trouble ever.
I request you to kindly look into the matter and resolve my problem as early as possible.
Enclosed is the copy of the bill and my complaint no. is 25632.
Thank You,
Sincerely,
Engr. Reaven Jakosalem

ADJUSTMENT LETTER

Engr. Reaven Jakosalem


Sales Department
12 South Road
Victoria, Seychelles-56789
Phone (248) 1234567
March 8, 2016
Brian Smith
HR Manager
Knit Master
12 Main Road
Victoria, Seychelles-56789
Dear Mr. Smith:
For the last two years, since I was assigned more responsibilities in this department I
notice that our sales have been increasing quite significantly. Consequently, the
load of work has stepped up a lot. Although we have more customers to serve and
more challenges to deal with, I have been successful in fulfilling their demands
and expectations. As you know, I have received a lot of compliment
letters from our customers due to their satisfaction with my service.
Considering all the mentioned-above conditions, I humbly request a salary adjustment
for my work. I am confident that this salary adjustment cannot only motivate me to work
harder and smarter with better dedication to this company, but can also motivate other
personnel to work better. At the end it will increase our customers' satisfaction and our
sales.
Thank you for considering my salary adjustment, I look forward to hearing from you.
Cordially
Engr. Reaven Jakosalem

INQUIRY LETTER

St. Bilugan
Babag II, Lapu-Lapu City
09433032475
March 8, 2016
Engr. Imelda Papin
Sales Manager
EFTG Industries
Cebu City
Dear Madam:
I am writing to ask you to consider an addition to your marketing team. Your
organization has been in the news as a leader in the industry. I am an innovator of new
ideas, an excellent communicator with buyers, and have a demonstrated history of
marketing success. I believe I would be a good fit in your organization.
Currently, I market computer products for a major supplier using television, radio and
news advertising. I have a reputation for seeing every project through to success.
Enclosed is my resume for your review and consideration. EFTG Industries has a
reputation for excellence. I would like to use my talents to market your quality line of
technical products. I will call you to further discuss your needs and how I could benefit
your company. If you prefer, you may reach me in the evenings at (555) 555-5555.
Thank you for your time. I look forward to meeting you.
Sincerely,
Engr. Reaven Jakosalem

FOLLOW UP LETTER
From:

Engr. Reaven Jakosalem


Soul Diamonds,
Feather Street,
Boston
To:
Mrs. Lisa Rick
Glitter Jewels,
Crescent Avenue,
Frankfurt
8st March, 2016
Dear Mrs. Rick,
On behalf of Soul Diamonds, I want to convey our sincere thanks to you for giving us an
opportunity to serve you. It was truly a great opportunity to do business with you and we
really enjoyed all our conservations. I would like to say that you are very professional
and it was our great pleasure that you chose us for supplying the diamonds.
We would like to bring it to your notice that your order has been shipped and it will be
delivered to you in a couple of days. All the diamonds were assorted as you wanted and
were seal packed properly in the boxes. Although we have checked your order properly
even if after receiving the consignment you find any problem in diamond shapes, clarity,
quality, weight or in any thing, please do inform us, we will try to resolve the problem
with immediate effect. Our executives are at your services.
Soul Diamonds believes in making good and everlasting business relations and always
wanted to serve the best to its clients. We hope that you will be glad with our service
and will give us more chances in future to serve you. You will always be content with our
services and product quality.
We hope to hear you soon.
Thank You,
Sincerely,
Alex John

LETTER OF RECOMMENDATION
From:

Engr. Reaven Jakosalem


Director,
Lloyd Group of Companies,
New Orleans
To:
The Director
Genius Electrical Ltd,
New York
8th March, 2016
Ref: Recommendation of our former employee
Dear Sir,
This to inform you that Mr. Edward Kimberly had been working with us for the past 5
years. He is a very hard working and sincere employee of our company. He was
responsible for the success of many of our projects.
We are extremely reluctant in letting our hard worker to leave our company. It was but
for the sake of the employee, who is desirous of furthering his career. In letting Mr.
Kimberly leave our company we are losing a diligent worker.
We highly recommend him for the job. He will defiantly be an asset to your company.
Thanking You,
Yours sincerely,
Engr. Reaven Jakosalem

ACKNOWLEDGEMENT LETTER

St. Bilugan
Babag II, Lapu-Lapu City
09433032475
March 8, 2016
Engr. Imelda Papin
Sales Manager
EFTG Industries
Cebu City
Dear Madam:
Perhaps you are seeking an addition to your marketing team. A new person can provide
innovative approaches to the challenges of marketing. I am an innovator of new ideas,
an excellent communicator with buyers, and have a demonstrated history of marketing
success.
Presently, I am marketing computer products for a major supplier using television, radio
and news advertising. I have a reputation for putting forth the effort required to make a
project succeed.
Enclosed is my resume for your review and consideration. EFTG Industries has a
reputation for excellence. I would like to use my talents to market your quality line of
technical products. I will call you to further discuss my talents and how I can benefit your
company. If you prefer, you may reach me in the evenings at (555) 555-5555.
Thank you for your time. I look forward to meeting you.
Sincerely,
Engr. Reaven Jakosalem

COVER LETTER

2838 Camphor Lane


DeLand, FL 32720
386-555-2922
March 8, 2016
Ms. Amanda Paulson
Universal Orlando
1000 Universal Studios Plaza
Orlando, Florida 32819-7610
Dear Madam,
My unique mix of previous work experience and my status as a University of Central
Florida business student in my junior year studying marketing, make me an ideal
candidate for a summer internship with Universal Orlando
My experience in sales and customer relationship management, combined with my
courses in marketing, have convinced me that hospitality marketing is a career option I
would like to explore.
More importantly, an internship with Universal Orlando would be mutually beneficial.
Your company has an excellent reputation for customer satisfaction, and I know that the
combination of my experience, education, and motivation to excel will make me an
asset to your marketing department.
I am sure that it would be worthwhile for us to meet. I will contact you within a week to
arrange a meeting. Should you have any questions before that time, you may reach me
via phone (386-555-2922) or via email ([email protected]).
Thank you for your time and consideration.
Sincerely,
Reaven Jakosalem

RESIGNATION LETTER

From:
Engr. Reaven Jakosalem
345 Melville Street
Memphis, TN 38118
To:
Jewell G. Huckins
HR Department
MayorMiles Company
Hopewell Junction, NY 12533
19th December 2009
Dear Ms. Huckins,
I am writing to tender in my resignation as a Sales Executive in MayorMiles Company.
I want to bring your attention to the poor work conditions at the Sales Department,
which I have informed not only the Department Head but your kind self also. However,
no positive action was taken to rectify the situation after 6 months.
Therefore, I have decided to submit this letter of resignation, as the conditions are not
conducive for my productivity.
I trust that the company will clear any outstanding dues to me quickly before my last day
at work here, which is the end of this month.
Thank you.
Yours Sincerely,
Engr. Reaven Jakosalem

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