Indian Institute of Banking & Finance: Certificate Course in Digital Banking
Indian Institute of Banking & Finance: Certificate Course in Digital Banking
For Members
For Non-Members
First Attempt
`1,000
`1,500
`1,000
`1,500
b) List of Examination centers will be available on the website. (Institute will conduct
examination in those centers where there are 20 or more candidates.)
PROCEDURE FOR APPLYING FOR EXAMINATION
Application for examination should be registered online from the Institutes website
www.iibf.org.in. The schedule of examination and dates for registration will be
published on IIBF website.
PROOF OF IDENTITY:
Non-members applying for Institutes examinations/courses are required to attach/
submit a copy of any one of the following documents containing Name, Photo and
Signature at the time of registration of Examination Application. Application without
the same shall be liable to be rejected.
1) Photo I/Card issued by Employer or 2) PAN Card or 3) Driving Licencse or
4) Election Voters I/Card or 5) Passport 6) Aadhaar Card
STUDY MATERIAL/COURSEWARE
The Institute has developed a courseware to cover the syllabus. Candidates are
advised to make full use of the courseware. However, as banking and finance fields
are dynamic, rules and regulations witness rapid changes. Therefore, the courseware
should not be considered as the only source of information while preparing for
the examinations. Candidates are advised to go through the updates put on the
IIBF website from time to time and go through Master Circulars/ Master Directions
issued by RBI and publications of IIBF like IIBF Vision, Bank Quest, etc. All these
sources are important from the examination point of view. Candidates are also to
visit the websites of organizations like RBI, SEBI, BIS, IRDAI, FEDAI etc. besides
going through other books & publications covering the subject/exam concerned etc.
Questions based on current developments relating to the subject/exam may also be
asked.
Cut-off Date of Guidelines /Important Developments for Examinations
The Institute has a practice of asking questions in each exam about the recent
developments / guidelines issued by the regulator(s) in order to test if the candidates
keep themselves abreast of the current developments. However, there could be
changes in the developments / guidelines from the date the question papers are
prepared and the dates of the actual examinations.
In order to address these issues effectively, it has been decided that:
(i) In respect of the exams to be conducted by the Institute during May / June of a
calendar year, instructions / guidelines issued by the regulator(s) and important
developments in banking and finance up to 31st December of the previous year
will only be considered for the purpose of inclusion in the question papers".
(ii) In respect of the exams to be conducted by the Institute during November /
December of a calendar year, instructions / guidelines issued by the regulator(s)
and important developments in banking and finance up to 30th June of that year
will only be considered for the purpose of inclusion in the question papers.
2
For the exams to be conducted by the 31st December 2015 and 31st December
Institute during May / June 2016 and 2016 respectively.
May / June 2017
For the exams to be conducted by the 30th June 2016 and 30th June 2017
Institute during November / December respectively.
2016 and November / December 2017
The courseware for the subject/s will be available at outlets of publisher/s. Please
visit IIBF web-site www.iibf.org.in Home> Education > Courseware for details of
book/s and address of publisher/s outlets.
SYLLABUS :
The details of the prescribed syllabus which is indicative are given below. The
Institute however, also reserves to itself the right to vary the syllabus / rules / fee
structure from time to time. Any alterations made will be notified.
MODULE - A
DIGITAL BANKING PRODUCTS
Introduction
Need for Digital Banking Products
Customer Education for Digital Banking Products
CARDS
Overview and brief history
Various types of cards
Product features
EMV technology
New Technologies Tap and Go, NFC, etc
Approval Processes for Cards
Profitability of Cards
Back End operations
Recovery and Follow up
ATMs
Overview and Brief History
Product Features
Instant Money Transfer Systems
Various Value-Added Services (eg., bill payments, donations, etc)
Proprietary, Brown Label and White Label ATMs
ATM Network Planning Onsite / Offsite
Security and Surveillance of ATM Sites
Profitability of ATMs
Risk Management and Frauds
Back End Operations and Technology
3
CONTACT DETAILS:
Email all your queries to [email protected] or
register your queries through website www.iibf.org.in > Members/Candidates
Support Services.
Member Support Service Office:
Indian Institute of Banking & Finance
191-F, Maker Towers, 19th Floor,
Cuffe Parade, Mumbai - 400 005
Tel. : 022-2218 3302 / 2218 5134
For training related queries contact:
Leadership Centre
Indian Institute of Banking & Finance
Kohinoor City, Commercial-II, Tower-I, 3rd Floor,
Kirol Road, Off L.B.S.Marg, Kurla West, Mumbai 400 070.
Tel : 022 25039746 / 9604 / 9907
Email :
PROFESSIONAL DEVELOPMENT CENTRES:
South Zone
North Zone
East Zone