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    1) Johnson & Johnson faced lawsuits alleging its talcum powder products caused cancer, paying millions in damages but maintaining the products were safe. 2) ArcelorMittal planned to spend $500 million on corporate social responsibility projects for its Indian steel plants, recognizing the need to address concerns of displaced communities to build trust and support. 3) Bank of America denied service to a customer without hands for inability to provide a thumbprint as required by policy, despite his disability.

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    1) Johnson & Johnson faced lawsuits alleging its talcum powder products caused cancer, paying millions in damages but maintaining the products were safe. 2) ArcelorMittal planned to spend $500 million on corporate social responsibility projects for its Indian steel plants, recognizing the need to address concerns of displaced communities to build trust and support. 3) Bank of America denied service to a customer without hands for inability to provide a thumbprint as required by policy, despite his disability.

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    252 views3 pages

    Case Study

    Uploaded by

    maheshpatel
    1) Johnson & Johnson faced lawsuits alleging its talcum powder products caused cancer, paying millions in damages but maintaining the products were safe. 2) ArcelorMittal planned to spend $500 million on corporate social responsibility projects for its Indian steel plants, recognizing the need to address concerns of displaced communities to build trust and support. 3) Bank of America denied service to a customer without hands for inability to provide a thumbprint as required by policy, despite his disability.

    Copyright:

    © All Rights Reserved
    Download as ODT, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as odt, pdf, or txt
    of 3

    1st j&J vs cancer patient

    abstract
    This case discusses about several controversies faced by American multinational pharmaceutical,
    medical devices, and consumer packaged goods manufacturer Johnson & Johnson (J&J). The
    company had been facing issues since 2014 when Chicago-based law firm, Moll Law Group filed
    its first lawsuit on behalf of its client, Barbara Ross (Ross), a woman in Chicago who had been
    diagnosed with ovarian cancer. Ross believed that her cancer was due to her daily use of J&Js Baby
    Powder and Shower to Shower.
    The law firm filed a complaint in the US District Court for the Northern district of Illinois alleging
    that J&J had already known or should have known about the potential risks associated with the use
    of its products and against its negligent practices in failing to warn the consumers. The plaintiff also
    stated that J&J engaged in fraudulent and deceptive marketing though it was aware of the scientific
    evidence that talcum powder might increase the risk of developing ovarian cancer. The plaintiff
    sought a jury trial and punitive and compensatory damages from J&J.

    introduction
    in May 2016, a St. Louis jury ordered American multinational pharmaceutical, medical devices, and
    consumer packaged goods manufacturer Johnson & Johnson (J&J) to pay US$ 55 million in
    damages in a lawsuit filed by a woman who claimed that the companys talcum powder-based
    products had caused her ovarian cancer. This was the second lawsuit J&J lost in 2016. Earlier in
    February 2016, J&J was ordered by another St. Louis court jury to pay US$ 72 million in damages
    to the family of a woman in Alabama, who passed away from ovarian cancer. Despite paying two
    hefty compensatory damages, the company maintained that its products were safe and announced
    plans to appeal against the recent decision..

    1 Discuss the challenges faced by J&J with regard to its talcum powder controversy.
    2 Analyze whether J&Js communication strategy during a crisis can help it restore the faith of its
    customers in the company.
    2nd mittal vs csr

    The world's largest steel maker ArcelorMittal announced that it would spend a whopping US$500
    million toward corporate social responsibility (CSR) in the two Indian states where it was setting up
    multi-billion dollar projects. Analysts felt that the company's success in India would hinge on
    whether it was able to match its CSR rhetoric with real action considering that such multi-billion
    dollar projects had faced resistance in India from local farmers and communities who feared loss of
    their livelihood following land acquisition by big companies.
    Introduction

    In April 2008, the world's largest steel producer ArcelorMittal announced that it would spend a
    whopping US$500 million toward corporate social responsibility (CSR) in the two states in India
    where it was setting up multi-billion dollar projects. The two projects, which marked the entry of
    ArcelorMittal in India, were expected to displace thousands of families belonging to the small
    farmer and tribal communities from their lands.The company contended that integrating plant
    management with CSR would help it to earn the trust of the communities and also quell any
    potential resistance against the project.

    Questions:

    1. Discuss the challenges before ArcelorMittal in setting up its multi-billion dollar projects in India.
    3rd bank of america vs steve valdez

    Abstract:

    When Steve Valdez went to a Bank of America branch to encash a check, he was denied service.
    The bank policy stipulated that if a person did not have an account with the bank s/he had to
    provide a thumbprint to have a check encashed. Valdez did not have a thumb but the bank still
    refused to serve him, citing bank policy.

    Introduction

    In 2009, when Steve Valdez (Valdez) went to a Bank of America (BoA) branch in the Tampa area in
    Florida to cash a check, he was in for a shock. The bank refused to serve him unless he provided a
    thumbprint. And this, despite Valdez having a compelling reason for not complying with the
    demand - he was born without hands and wore prosthetic arms...

    Questions:

    Discuss the ethical issues related to this case. Analyze the roles of each of the people involved and
    thebank.

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