Sarpong Perpetual
Sarpong Perpetual
BY
SEPTEMBER, 2012
DECLARATION
I hereby declare that this submission is my work towards the Commonwealth Executive Masters
material previously published by another person nor material which has been accepted for the
award of any other degree of the University, except where due acknowledgement has been made
in the text.
Certified by:
Certified by:
PROF. I. K. DONTWI .. .
the elimination of extreme poverty from society. Effective implementation strategies of poverty
reduction programmes are critical if a developing country like Ghana wants to move to the
middle income status. Problems which normally bedeviled the programme include inadequate
training of beneficiaries, lack of supervision during funds disbursement and high default in loan
repayment. The purpose of this study was to assess the effectiveness of the implementation
strategies of Ghanas poverty reduction programme, using the MASLOC programme as a case
obtained from MASLOC officials and beneficiaries through questionnaire administration and
interviews whereas that of the secondary source of data was mainly elicited from the operational
manuals of MASLOC and Bank of Ghana. The study revealed that though the MASLOC
programme has increased beneficiaries household income as well as increased access to social
services such as health and education, more has to be done in terms of increasing the loan
amount to enable beneficiaries to expand their businesses and also to provide the necessary
logistics for the programme to be carried out efficiently and effectively. The study recommended
that poverty reduction programmes including MASLOC, should be devoid of politics and should
be decentralized.
DEDICATION
This piece of work is dedicated to my family for their enormous support and encouragement
All praise and honor belong to God Almighty for his guidance, direction and kindness.
I wish to acknowledge all facilitators of the Institute of Distance Learning, KNUST, for the
various roles each one of them played towards the successful completion of this project.
I am also very grateful to my supervisor, Dr. Smile Dzisi, Koforidua Polytechnic Business
School for supervising this piece of work, offering encouragement, constructive criticism and
My gratitude also goes to the Manager in charge of MASLOC New Juaben Municipality, Mr.
Dominic Baah-Ayim for furnishing me with relevant data, without which nothing meaningful
Also to all MASLOC official in the New Juaben Municipality for their assistance. Nana Adom
Boakye of KAB Consult also played a lot of role in this piece of work and need to be
acknowledged.
I cannot end without acknowledging the support of Mr. Francis Oppong for his immense
TITLE PAGE i
DECLARATION . ii
ABSTRACT iii
DEDICATION . iv
ACKNOWLEDGEMENT v
TABLE OF CONTENTS . vi
LIST OF TABLES vii
LIST OF FIGURES .. viii
CHAPTER FOUR .. 34
ANALYSIS, DISCUSSION AND REPRESENTATION OF RESULTS. 34
4.0 INTRODUCTION 34
4.1 SOCIO-DEMOGRAPHIC CHARACTERISTICS 34
4.2 ASSESSING THE EFFECTIVENESS OF MASLOC PROGRAMME 37
4.3 CHALLENGES ENCOUNTERED BY BENEFICIARIES . 39
4.4 ASSESSING THE IMPLEMENTATION STRATEGIES . 44
4.5 CHALLENGES IMPENDING THE IMPLEMENTATION . 45
STRATEGY OF MASLOC
CHAPTER FIVE .. 47
SUMMARY OF FINDINGS, CONCLUSIONS AND RECOMMENDATIONS 47
5.0 INTRODUCTION 47
5.1 SUMMARY OF FINDINGS . 47
5.1.1 DEMOGRAPHIC 47
5.1.2 ASSESSING THE EFFECTIVENESS OF MASLOC ... 48
IMPLEMENTATION STRATEGIES
5.1.3 ASSESSING THE IMPACT OF MASLOC 49
IMPLEMENTATION STRATEGIES
5.1.4 CHALLENGES . 50
5.2 CONCLUSION . 51
5.3 RECOMMENDATIONS .. 52
REFERENCES 55
APPENDIX I .. 57
QUESTIONNAIRE ................................................................................ 58
LIST OF TABLES
INTRODUCTION
Poverty has been and may probably continue for a long time to be one of the key challenges to
confront global civilization. Unless one pretends, poverty can be seen everywhere, although the
form and nature of it vary from region to region and country to country. Although fixed poverty
is dominant theme within community development (Bradshaw, 2006), there are up to 420 million
chronically poor people in the world (CPRC, 2004). Poor people and their dependents will add to
increase the worlds poor to an estimated 900 million people in 2015 (CPRC, 2004). In spite of
the significant improvements over the past century, extreme poverty remains wide spread in the
Poverty refers to the condition of not having the means to afford basic human needs such as
clean water, nutrition, health care, clothing and shelter. This is also referred to as absolute
poverty or destitution. Relative poverty is the condition of having fewer resources or less income
than others within society or country, or compared to world wide averages (Wikipedia.com).
According to US president D. Roosevelt in his second inaugural address, 1937 he stated the test
of our progress is not whether we add more to the abundance to those who have much; it is
(IMF) assistance in the poorest developing countries. Since 2000, the World Bank and IMF have
required poverty reduction strategy papers as the basis for providing assistance to the worlds
poorest and heavily indebted countries. The strategies are intended to be nationally owned highly
participatory processes and issues including the economic, social, institutional and environmental
aspects of development.
According to World Bank guidelines (World Bank, 2003) the strategies should:
Poverty Reduction Strategy Programmes (PRSP) must include a description of the participatory
process for preparing the paper, a list of proposed policies and programmes to reduce poverty,
and plans for monitoring and evaluating progress. In poorly heavily indebted countries, PRSPs
underpin the operations of the World Bank and IMF and provide a mechanism of other donors
to co-ordinate their assistance. The PRSP is also linked to World Banks Country Assistance
Strategy (CAS) a road map that guides all of the banks activities and resource allocation loans,
grants, technical assistance, analytical work and resource allocation that takes place in the host
country.
Since 2002, all CAS in these countries have been based on a PRSP. In countries that are not
among the poorest or heavily indebted, the World Bank requires only a CAS. This strategy, or
work plan, also includes a diagnosis of the countrys development challenges and receives
inputs from a range of development partners. Thus, CASs also present opportunities for local
participation in the policymaking process of middle and higher income developing countries in
Microfinance and Small Loan Centre (MASLOC) was established to serve as the agency of
government for the prudent and judicious management of government and development
partners funds for micro and small-scale-credit programmes. The objective of the scheme is to
Growth and Poverty Reduction Strategy, by providing micro credit and small loans to the
productive poor.
MASLOCs facilities are principally targeted at people who fall mostly within the micro, small,
and medium enterprises sector, including women, physically challenge and the youth. The most
common tenure of the loan facilities is twelve (12) months, applicable mainly to commerce,
with a one to three months moratorium depending on the nature of the project. The maximum
period is up to 24 months which is normally applicable to new projects such as tractor purchase
and operation, pineapple cultivation, piggery, as well as institutional lending for the purpose of
participating financial institutions and there are currently nine banking groups in partnership
entity is creating business opportunities to link producers with buyers to sustain the support
given to entrepreneurs. We are linking producers with buyers so that a farmer looking for chop
bar or restaurant operators can easily access the opportunity to market the produce.
MASLOC has so far made direct disbursements of GH18.3 million to 30,000 beneficiaries
across the country. A total of GH37 million has also been approved, pending disbursement to
over 127,000 beneficiaries. Additionally, the scheme has disbursed a total amount of GH6.7
million to support 42,069 beneficiaries through the provision of financial support for pro-poor
groups. The Ministries are the Ministry of Food and Agriculture, Ministry of Fisheries, and the
Ministry of Women and Childrens Affairs. The others are the Ministry of Local Government,
Rural Development and Environment, Ministry of Trade, Industry, Private Sector Development
and Presidents Special Initiatives, Ministry of Lands, Forestry and Mines, and the Ministry of
Tourism and Diaspora Relations. The Departments and Agencies are the Department of Social
Welfare, National Board for Small Scale Industries, Council for Indigenous Business
Associations, Social Investment Fund and the Central Region Development Commission
(CEDECOM).
development programmes and enhancing a higher standard of living for their citizens. In most
developing countries this desire is even more pronounced because the people are very
vulnerable and lack the capacity to create wealth by and for them. Governments are thus put
under intense pressure to vulnerability and poverty among their peoples (Bawole, 2006).
Microfinance and Small Loans Centre (MASLOC) was introduced by government to reduce
poverty and create wealth for the citizens. It has been observed that the process for selecting the
beneficiaries does not follow the laid down procedures as specified in their policy. High default
rate that is the repayment of the loan is always behind schedule. Beneficiaries are not given
adequate training in relation to the lending and borrowing policy. Lack of /supervision in
disbursing funds which makes it difficult to reduce poverty thereby making it difficult for
MASLOC to achieve it stated goals and objectives for past six (6) years. These problems have
therefore necessitated a study on how MASLOC can effectively help reduce poverty in order to
ii. Assess the effectiveness of the programme in achieving the desired goals and objectives.
iii. Find out the impact MASLOC has created on its beneficiaries.
ii What is the effectiveness of the MASLOC Programme in achieving the desired goals and
iii. What impact will MASLOC have on its beneficiaries in New Juaben municipality?
iv. What challenges are involved in implementation process of MASLOC programme in New
Juaben municipality?
v. What measures will be taken to improve on the MASLOC programme in New Juaben
municipality?
The study is significant mostly due to the fact that poverty has always been with Ghanaians and
a strategy has to be developed to minimize the extent of poverty in the country. This can be
done by creating the awareness of Poverty Alleviation Programmes such as MASLOC and the
More so the study will highlight the role MASLOC is playing to reduce poverty in the country
and to know whether they have been able to achieve its stated aims and objectives for the past
eight (8) years in operation. Challenges and weaknesses embedded in the implementation of
MASLOC will be identified for means to be taken to address them. It will enable players in the
economy understand how they can improve future development plans and create a standard
This study is limited to officials of MASLOC and beneficiaries of the MASLOC Programme
Many researchers have done comprehensive work on poverty reduction programmes in Ghana
such as strategies of poverty reduction programmes but none of these works ever assessed
the impact of the programme to both the government and beneficiaries. It is therefore justifiable
Academic study of this nature cannot be executed without a researcher going through certain
could be attributed to the sensitivity of the information required or otherwise and also time
This is a case study but it may have something to do with the entire poverty reduction
programmes in Ghana. However, because the study focused on only MASLOC, generalization
The study is organized into five chapters. The introductory chapter explains the background of
the study, the statement of the problem, the research objectives, the research questions, the
scope of the study, the significance of the study, the limitation of the study and the organization
of the study.
Chapter two focuses on the review of the literature of the topic. That is an in-depth review on
Chapter three presents the methodology of the study which includes research design, sources of
data, instruments of data collection and sampling procedures. The results are presented in
chapter four and finally the summary, conclusion and recommendations are presented in chapter
five.
CHAPTER TWO
LITERATURE REVIEW
2.0 Introduction
In this chapter relevant literature will be reviewed to assess the role MASLOC has played to
reduce poverty in Ghana. Some of the areas also reviewed include poverty alleviation
Poverty is the condition of being poor. Poverty trends in Ghana in the 1990s were favorable as
the population defined as poor fell from 52% in 1991-92 to just below 40% in 1998-99. This
improvement was attributed to sustained GDP average growth rate of 4.3% during that period.
There were also broad improvements in social indicators such as life expectancy, primary
school enrolment, and infant mortality rates. However, the reduction in poverty has been
geographically uneven and poverty even rose in some areas, notably in the northern part of the
country. To put it crudely, Ghana, like most African countries, has grappled with the problems
of hunger, ignorance and disease for a very long time. Thus, poverty revolves around these
problems: low income, malnutrition, inadequate access to safe water, illiteracy and endemic
In the last decade Ghana had prepared an economic policy document, the Ghana Vision 2020,
which was supposed to cover the development strategies for the twenty-five year period ending
in 2020. The aim was to improve individual and social well-being and make Ghana a middle
income country by the end of the period. There were meant to be medium term strategies for the
implementation of these strategies throughout the period. The First Step covered the period from
1996 to 2000 but the second step has remained on the drawing board with the change in the
Ghana is currently a PRGF-eligible and an IDA-only country, with a per capital of less than
$300. To qualify for the IMFs Poverty Reduction and Growth Facility (PRGF) and assistance
from the soft-loan window of the World Bank (the IDA) or the Regional Development Bank,
Ghana is therefore, required to prepare a Poverty Reduction Strategy Paper (PRSP). In June
2000, Ghana prepared an Interim Poverty Reduction Strategy Paper (I-PRSP), which was
approved by the IMF and World Bank in August 2000 but, as a World Bank Official admitted, it
was sections of a number of already existing policy documents that were cut and pasted in a
rush to get much-needed assistance from these institutions. The urgency of the presentation of a
PRSP became more imperative when Ghana decided to opt for the enhanced HIPC initiative.
Thus, while using the I-PRSP as an outline for growth and poverty reduction, steps were taken
to prepare the final PRSP document, now christened the Ghana Poverty Reduction Strategy
(GPRS). The preparation of the GPRS placed greater emphasis on participation of all
stakeholders, including civil society, the media, the private sector, all arms of government and
development partners. The IMF and World Bank boards gave their blessing to the document
February 2010 as part of the process in reaching the HIPC decision point. The document was the
To the government of Ghana, the GPRS is a country-owned and generated set of comprehensive
policies to support growth and poverty reduction over the three-year period; 2002-2004. The
goal of the GPRS is to create wealth by transforming the nature of the economy to achieve
growth, accelerated poverty reduction and the protection of the vulnerable and excluded within
stabilizing the economy and laying foundation for a sustainable, accelerated and job creating
agro-based industrial growth. There is also emphasis on the creation of an enabling environment
for the empowerment of all citizens to participate in wealth creation and its consumption. The
main policy priorities of the government of Ghana as contained in the GPRS which were re-
- Infrastructural development,
Microfinance is the provision of financial services and the management of small amounts of money
through a range of products and a system of intermediary functions that are targeted at low income
clients. It includes loans, savings, insurance, transfer services and other financial products and
services. Microfinance has been successful in reaching the poor and helping them gradually escape
poverty because of its strong competency in using scare resources to efficiently reach the
underserved.
Currently, there are three broad types of Microfinance Institution (MFIs) operating in Ghana. These
include:
Formal providers of Microfinance (i.e. Rural and Community Banks, savings and loans
Informal Providers of Microfinance e.g. Susu collectors and clubs, Rotating and
Accumulating savings and Credit Associations (ROSCAS and ASCAs) traders, Money
The micro finance sectors in Ghana has seen a lot of intervention through Technical Assistance and
on-lending funds from government programmes and Development Partners interventions such as the
World Bank, African Development Bank and the International Fund for Agricultural Development
(IFAD), DANIDA, GTZ, African Development Foundation (ADF), CARE International, and
One of such notable project has been the Rural Financial Services Project (RFSP) which Started July
2002 with support from IFAD, IDA and AFDB (Microfinance Journal 4th Quarter 2010).
Social Investment Fund Project (SIF). The social Investment fund concept became popular
when over the years; many governments especially in developing countries could not sustain
the gains of development interventions using the traditional top-down approach. In their
search for a better alternative, the social fund concept was conceived by development
partners. Spearheaded by the World Bank, as an effective and a more organized way of
reaching out to the poor with development resources. The popularity gained by the social
fund concept can be attributed to its deviation from the traditional way of fighting poverty
which are sustainable, less inclusive and less persistent in nature. This new development tool
put within the reach of poor the essentials of production, which ensures that the change
process is more sustainable. It is this good trait of the Social Fund Concept among others that
the government of the republic of Ghana and its development partners introduced it for the
In 1998 the Government of the Republic of Ghana, the African Development Bank (AfDB),
the United Nation Development Programme (UNDP) and later the OPEC Fund for
International Development came together to develop a more sustainable Social fund with a
total investment portfolio of US$ 20.8 million. The fund was set up as a rapid, reliable and
flexible mechanism for channeling resources to deliver targeted assistance to both Ghanas
urban and rural impoverished communities by: facilitating access of the poor to basic
economic and social Infrastructure and service through direct investment to improve their
availability enhancing the access of the poor to financial service by increasing the availability
Institutions (MFIs) and Local Government Administrations in support of the overall goal of
poverty reduction.
sector initiative supported by GT2, DANIDA and GOG. SPEEDs overall objective is
Medium Enterprises (MSMEs) through market oriented financial and non-financial business
support instrument. The principal aim of SPEED is to support MSMEs by providing better
access to financial and non- financial services. The idea is that with those services, the
MSME sector will grow in terms of asset building turnover income generation of creating
new jobs. These expected developments in turn are linked to the UN Millennium
Development Goals (MDGs) to cut by half extreme poverty in the world by 2015, an
objective that is also strongly endorsed and supported by the Governments of Ghana,
Germany and Denmark. SPEED Ghana is in its second phase and has three (3) components
Business and Business Development services. These components work together to create
at the poor, the deprived and the marginalized who are economically or productively
engaged. This implies that microfinance clients must be income earners before they access
micro-credit facility. However there is a class of this category of people who for one reason
or another are unemployable or incapable of earning a living or marginally so and may not
qualify for micro credit. These households at the lowest rung of the poverty scale. While
some of them may be indigent, others need some initial support other than credit to enable
initiate an income generating activity for their livelihood. All such persons need some social
protection safety net which will provide them with some form of social inclusion transfer to
secure their survival. The governments scheme for LEAP has been designed for this
purpose. This scheme is part of the National Social Protection Strategy (NSPS), a social grant
which seeks to provide funds on continual basis to the extremely poor households with
vulnerable organs. The scheme is meant to alleviate the suffering of the very poor by
The scheme is initially targeting 160 households in selected districts from the ten regions.
This is to be scaled up for over 164 thousand households over 5 years. The households are
the extremely poor identified by the Ghana Living Standards Survey (GLSS) 2005 to form
the lowest 18% of the poor, the vulnerable and the excluded. These are the households with
income of less than one (1) USD per day and cannot afford their basic human needs,
including their food requirements and also suffer from poverty across generation. The
selection is to be done by using the GLSS data districts poverty maps and regional
distribution that the poorest regions are fairly represented. Dependents such as orphans,
vulnerable children and persons incapacitated by HIV/AIDS and for aged will be assisted
Microfinance and Small Loans Centre (MASLOC) is a micro finance scheme inaugurated in
September, 2006. MASLOC was established by the government in response to the acute lack of
financial support for micro, small and medium enterprise sector and as an integral component of
the government growth and poverty reduction strategy. The key function of the centre is to serve
the fiduciary agency of government for the prudent and judicious management of the
2011).
partners fund for micro and small-scale credit programmes and also serve as the apex body of
The long-term objective of MASLOC is to promote the emergence, development and growth of
of the most effective and sustainable strategies for poverty reduction by way of bringing
In pursuit of this mandate, the targets for MASLOCs facilities are principally the marginalized
productive poor who fall mostly within the micro, small and medium enterprises sector.
Programmes for women youth and the people with disabilities receive priority attention within
MASLOC is also working with the marginalized segments of the society to improve their
economic circumstance. For instance, the centre is providing funding to support the Ghana
society for the physically disabled to meet urgent orders for fifty thousand boxes of white chalk
form the Ghana education service. The Ghana federation of the urban poor too is also being
assisted to leverage micro-credit support to seven thousand households under the urban poor
fund. The federation which is currently present in six regions namely, greater Accra, Ashanti,
Volta, Eastern, Western and Central Regions has a membership that is 90 % women and over
10, 000 kayayei. The objective of the support is to enhance the access of membership to micro
demand for MASLOC funds and further decentralization to the district level to bring its
operations even closer to the rural communities. MASLOC has shown keen commitments to its
mandate of making affordable finance more accessible to the productive poor who have been
marginalized by the traditional banking system. And in this regard, the centre is seeking actively
the collaboration of all like-minded segments of the society to ensure that microfinance is main
streamed into regular funding arrangements for the private sector (www.masloc.gov.gh).
The future of banking definitely belongs to microfinance and it is incumbent on all stakeholders
in the economy to throw their weights behind the development of a vibrant sector that would
Strategic goal of MASLOC includes the following: (MASLOC Operational Guidelines 2011).
It is the goal of MASLOC to reach out to many clients in the informal sector who are
normally excluded from mainstream banking and are unable to access loans and credit
Our target clients are the productive poor and the vulnerable in the society who are
engaged in micro and small scale businesses to lift them out of poverty.
It is our goal to develop MASLOC into a viable self sustaining body for the effective and
efficient disbursement management and recovery of microfinance and small loans to the
The strategic goal of MASLOC is therefore to reduce poverty, create employment and
wealth.
The object of MASLOC is to provide, manage and regulate on fiduciary basis approved funds for
microfinance and small scale credit schemes and programmes and also serve as the apex body of
Act as the apex body responsible for the co-ordination and facilitation of the activities of
its objectives.
The micro-credit or group loans under the micro-credit scheme the main beneficiaries are
twenty- five (25) members. An individual within a group can access a minimum of
GH100 to GH500. The group solidarity mechanism is applied in this credit scheme.
This means the whole group is held liable for the repayment of the loan. Thus until every
member within the group has finished paying, the group is considered not to have paid
In the case of the small or individual loan scheme an individual can access a minimum
loan of GH1000 and a maximum of GH10,000. Under this scheme the loan beneficiary
Wholesale Lending
With this scheme, MASLOC grants loans to microfinance institutions (MFIs) for on-
have to be repaid with interest. Thus, economic activities of long gestation periods are not
supported.
ii. Individuals in the groups must be between 18 and 65 years and of sound mind.
iv. The group shall have its own leaders mainly the chairman, secretary, treasurer and with
Small Loans
iii. Must have sound knowledge and considerable experience in the business venture or project.
Wholesale Lending
Because of the levels of micro-credit and small loans, MASLOC does not generally require its
i. Submit a written application to any of our district offices nearest you, stating the loan amount
ii. You will be invited by one of our loan officer for preliminary assessment.
iii. You will be advised on best practices, MASLOC interest rates and other information you
need to know.
iv. Should you qualify for the loan, your loan application will be processed.
v. Applications for group and small loans should also provide two (2) passport size photographs.
MASLOCs facilities are principally targeted at the marginalized productive poor who fall
The main priority target groups of the intervention are women, the physically challenged (people
living with disabilities) and the youth especially as well as the productive poor in general who
are operators of all kinds of small and medium scale economic/income generally activities.
Currently the economic activities that qualify to be funded by MASLOC fall under the following
Food Crops
Production of root crops (e.g. Cassava, yams) cereals (e.g. Maize, rice, millet, sorghum,
legumes pepper, garden eggs, okro, tomatoes etc). Agricultural crops with long gestation
Agro-Processing
Extraction of palm oil, palm kernel oil, groundnut oil, copra oil, gari processing, fruit
drink production.
Poultry
Production of broilers, layers, turkeys, guinea fowls ducks, ostriches, among others.
Livestock Piglets
Production of pigs, goats, sheep; fattening of young bulls / steers, among others for sale.
Microenterprise
Pretty- trading including retail of provisions food stuffs / staples, fruits, vegetable selling
Agro-Marketing
Marketing of foodstuffs such as maize, yams, tomatoes, local rice, and cold-storage
Alternative Livelihood
Fish mongering
Fishing
Aquaculture
Construction of fish pond and fish farming
Vocations
Vocational enterprise such as dressmaking, hairdressing, batik, tie and dye production,
Handicrafts
Agriculture machinery
Farm implements, farm machinery (e.g. tractor, power tiller, bullock ploughs,) delivery
vans.
Farm inputs
Easy to apply
Very accessible
pronouncements by political figures regarding its operations and political interference are
Financial Institutions (IFI) e.g. Millennium Development Authority (MDA) and Rural
Financial Services Project (RFSP) which determines how much Ghana can borrow.
environment.
by MDAs (Ministries Departments and Agency) lacks the linkage between formal and
informal institutions.
The ARB Apex Bank Ltd is a mini Central Bank for the Rural/Community Banks (RCBs). The
ARB Apex Bank Ltd is mainly financed through the Rural Financial Services Project (RFSP). The
RFSP is a Government of Ghana Project to holistically address the Operational bottlenecks of the
rural financial sector with the aim of broadening and deepening financial intermediation in the rural
areas. To date, there are 125 rural/Community banks with over 500 branches/agencies in the country.
Currently, the association has about 96 Institution as members in the country. The ARB Apex Bank
Ltd. is mainly financed through the Rural Financial Services Project (RFSP).
The rural and Community Banks under apex bank undertake a mix of microfinance and commercial
Provision of banking services by way of funds mobilization and credit to cottage industry
Grant credits to customers for the payment of school fees, acquisition/rehabilitation of houses
Devote some of their profits to meet social responsibilities such as donation to support
2.6. Regulatory Frame Work and Issues for Rural Microfinance in Ghana
Beginning in 1976, the Bank of Ghana (BOG) issued regulations under the banking law that permit
Rural and Community Banks (RCBs) to operate as commercial banks under the banking law, except
that they cannot undertake foreign exchange operations, their clientele is drawn from their local
catchment area, and their minimum capital requirement is significantly lower. The financial
institution (Non-Banking) Law of 1993 open up the system to serving more market niches including
the poor and MSMEs, by establishing nine (9) new categories of licensed financial institutions
including Savings and Loans companies (S&Ls) and credit unions (which nevertheless have not
been brought under BOG supervision, pending further legislation that would more explicitly
programmes are permitted to encourage in lending (though not to mobilize voluntary savings for the
purpose of lending). Likewise, individual susu collectors who gather and hold daily savings from
their clients are accepted as part of the traditional informal financial system (though they are
encourage to join registered Ghana Co-operative Susu Collectors Association (GCSCA).In practice,
member-based co-operatives and other savings and credit association (including Rotating Savings
and Credit Associations(ROSCAs) and susu club) are allowed to mobilize savings and lend to
members, since they do not engage with the general public ( www.ghamfin.org).
The table below shows the recent growth in the member of formal and semi-formal RMFIs from
2000-2006.
Financial NGOs 8 29
BENEFICIARIES BENEFICIARIES
M F M F
METHODOLOGY
3.0 Introduction
This chapter focuses on the research methodology which expatiates on the tools used by the
researcher to embark on the research work in order to acquire information necessary to assist the
According to Saunders et al., (2007) research work can be design using three approaches.
These are descriptive, explanatory and exploratory. Descriptive approach is always adopted
when the motive is not to find causes to research problem, rather, describe the situation as the
name suggests. In this context the researcher will use descriptive method to describe the situation
under study.
The general picture that qualitative method can give makes it possible to get further
comprehension of social processes and relation (Holme and Solvang, 1997) as quoted in Olander
and shlin (2000). According to Zikmund (2003), the target of qualitative research is not on
numbers but on words and observation, stories, visuals, portrayals, meaningful characterization,
Both qualitative and quantitative method was used to obtain information for the research work.
The study population is that aggregation of element from which the sample is actually selected. It
is the aggregate or the totality of all members or units from which information could be obtained
The population of the study comprises of 20 staff of MASLOC (one (1) Regional Manager, one
(1) Deputy Manager, six (6) Credit Officer, eight (8) Field Workers and four (4) Supporting Staff
in New Juaben Municipality) and 101 registered MASLOC beneficiaries in the municipality.
According to Holme and Solvang (1997) it is of great importance to find the respondent to get
the right information. Eighty (80) respondents were selected for the research work. The
population of MASLOC officials was small so all the population of twenty (20) staff was
selected and this will also help to assess the impact the officials have on the programme. The
core respondents were Regional Manager, Credit Officers, Field Officers and supporting staff.
With respect to the beneficiaries, sixty (60) respondents were selected out of one hundred and
one (101) beneficiaries using simple random sampling technique in order to give everyone the
chance to be selected.
The study used both primary and secondary sources of data. The primary source of data was
obtained from the field with the help of respondents. Questionnaires was designed and
administered to the beneficiaries, manager and staffs of the MASLOC programme. The manager
Secondary source of data will be obtained from operational manuals on the MASLOC,
programme, journals, text books, annual reports and relevant websites on poverty reduction
programme.
The purpose of reading from these sources is to analyze Ghana Poverty Reduction Programmes
of which Micro and Small Loans Centre (MASLOC) is one of the programmes.
There are various methods by which both secondary and primary source of data are obtained.
Saunders et al, (2007) list questionnaire, interviews (semi-structured, in-depth and group) and
observation as methods that are useable. For this research the methods employed are through
Questionnaire
This research instrument is a compilation of structured questions which was given to respondents
for their completion or responses. The questions will be close-ended multiple-choice questions
giving respondents a choice from a range of answers based on multiple choice options.
The options will be from A to D and this is to ensure that the choice of answers directly
addresses issues at stake and make collation and analysis of the data simple.
Interview
Furthermore, in-depth interviews were held with the manager and staff of MASLOC to solicit
answers, opinions, and suggestions on the study because of the peculiar knowledge they
possessed on the subject under study. This will involve the use of semi-structured open-ended
questions to allow for free but brief expression of relevant ideas, opinions and suggestions that
will not have been capture on the closed-ended questions. Each interview will last for fifteen (15)
minutes since the manager and staff will have busy schedules.
Before administering the questionnaire the importance of the research will be explain to the
respondents to encourage them to be truthful and diligent with their responses to make the
research worthwhile.
The researcher assigned one month for the entire data collection exercise. Questionnaires were
administered and interviews were conducted on both MASLOC officials and beneficiaries. The
interviews were done in a conversational manner to let the respondents give information in a
relaxed and flexible atmosphere. The questionnaire were both open-ended and close-ended, the
open-ended is to get more and accurate information from respondents while close-ended is to get
Miles and Huberman, (1994) states that getting it all right is an unworkable aim in setting
standards for the quality of the research work. Instead, in conducting research, the researcher
should do as Wolcott, (1990) suggested, that is, try and not get it all wrong. (P277). Reliability is
about trusting the results of a research (Graziano and Raulin, (1989) and Jacobsen, (2002) were
of the view that validity is about having a good methodology to secure that.
The researcher however used the reliability and validity to test the quality standard of the piece
The researcher in order to strengthen the reliability of the study undertook the follow activities.
Firstly, to ensure that the objective set are in conformity with the research questions. Literature
will be review to cover both the objectives and the research questions.
Secondly it was important to interview the right respondent thus those with sufficient knowledge
in the area. In addition to the above, before, interview were conducted, several meetings took
place to establish good human relationship with respondents which as a result made the
Data collected through the use of questionnaires and interviews were presented by means of
tables and bar charts. This provided a summary of the data for easy analysis. It also offered a
pictorial presentation which enhanced easy understanding of the data. Percentages were used in
Content analytical method was used to analyze the interviews and descriptive SPSS (Statistical
Package for the Social Sciences) was also used to analyze questionnaires.
CHAPTER FOUR
4.0 Introduction
In this chapter the data collected from the field is analyzed and presented. The analysis includes
associated with the MASLOC Programme; and strategies adopted to improve on the MASLOC
Programme.
Graphs and tables have been used to summarize the data obtained from the field for easy
comprehensibility.
4.1 The Socio-demographic Characteristics of Beneficiaries of MASLOC Programme.
The data gathered from the beneficiaries of the MASLOC Programme is presented in both tables
120
100
80
60
Frequency
40 Percent
20
0
petty trader hairdresser Beads Others Total
maker
MASLOC programme are petty traders who represent 50% of the respondents. This is followed
by hairdressers who represent 24% of the respondent, Beads makers constituting 20% of the
respondents and others including dressmakers, barbers, and carpenters representing 6% of the
respondents. This shows that most of the beneficiaries under the programme in New Juaben
Municipality are petty traders so more attention should be given to them in terms of accessing
credit.
120
100
80
60 Frequency
Percent
40
20
0
Male Female Total
Field Survey, March 2012.
The information presented on table 2.0 and figure 2 shows that there are more female
beneficiaries than male under the micro finance scheme which represent 70% as against 30%
120
100
80
60 Frequency
Percent
40
20
0
Basic Secondary Total
Field Survey, March 2012
The information presented on table 3.0 and figure 3 shows that majority of the beneficiaries had
basic education representing 75% of the respondents and 25% of the respondents for Secondary
education. This shows that the Officials of MASLOC has a lot of training to do to educate them
120
100
80
60 Frequency
Percent
40
20
0
Yes No Total
Field Survey, March 2012
The information presented on table 4.0 and figure 4 indicated that MASLOC programme has
been beneficial to some citizen of the New Juaben Municipality. 80% of the respondent says it
has a positive impact on their activities while 20% says there is no impact at all.
Further interview shows that 80% of the beneficiaries were crediting goods they sell but now
they buy the good with their own money from the MASLOC loan which makes the price of the
120
100
80
60 Frequency
Percent
40
20
0
Yes No Total
Field Survey, March, 2012
The information presented on table 5.0 and figure 5 was clear that the loans given to
beneficiaries are not enough to actually move them out of poverty. 91% respondents said it is
This indicates that something must be done to the loan amount given to the beneficiaries.
The information presented on table 6.0 and figure 6 was generated when beneficiaries were
asked to identify some of the challenges they were encountering with the MASLOC programme.
44% of the respondents stated the cash deposited before a loan is given is their major problem.
Second problem was delay in loan disbursement constituting 22% of the respondents. 16% of
the respondents complained they were not given any training. The method of recovering the loan
is another problem because they have to pay the loan through their leaders and this represents
10% of the respondents. Last but not the least, 8% of the respondents complained about
inadequate monitoring induced some beneficiaries to pay late and that affect the next loan cycle.
Government efforts towards poverty alleviation programme should not be taken for a ride but
strategy suffers some setbacks, in the form of numerous challenges impending the smooth
Below is the data which was gathered from management and staff of the MASLOC Programme.
120
100
80
60
40
20 Frequency
0 Percent
The largest among the group was subordinates representing 90% of the respondents who are
Management comprises of the Regional Manager and Deputy Regional Manager representing
120
100
80
60 Frequency
Percent
40
20
0
Male Female Total
female Officials representing 80% of the respondents as against 20% of the respondents. This
resulted in loan default because male officials are not patient as compare to female officials
120
100
80
60 Frequency
Percent
40
20
0
1st degree HND Diploma Others Total
one (1) graduate representing 5%, 10% of HND graduate, 45% Diploma holders and 40%
This is a good direction for the programme because staff will be able to explain the programme
better than the uneducated ones. More so the beneficiaries of the programme are semi-illiterate
and with this level of education staff educate and train them well.
120
100
80
60 Frequency
Percent
40
20
0
Yes No Total
easily abuse the selection criteria thereby loans meant to reduce poverty, rather add to those who
This is one of the major research questions of the study by the researcher concerning the
120
100
80
60
40
Frequency
20
Percent
0
Field Survey, March 2012
The information presented on table 11.0 and figure 11 indicated challenges encountered by
MASLOC which need to be tackled for the efficient running of the programme. 30% of the
respondents admitted political interference as one of the major challenges. Another 30%
respondents also said centralization is another challenge confronting MASLOC in that all
decisions are taken at headquarters in Accra. 20% of the respondents said inadequate logistics is
another challenge which prevents field officers from visiting their clients. 10% of the
respondents also said there is a high default because beneficiaries have not been paying back the
loan and this can be attributed to inadequate monitoring. Last but not the least, 10% of the
respondents says lack of culture of maintenance is also a challenge because most of their
vehicles and motorbikes has broken down and not been repaired. This prevent them from
Much have to be done to minimize or eradicate such challenges in order to realize the
programmes objective.
CHAPTER FIVE
SUMMARY OF FINDINGS, CONCLUSION AND RECOMMENDATIONS
5.0 Introduction
In this final chapter the major findings obtained from the study have been summarized. It further
The study sought to assess Poverty Alleviation Programme and its impact on MASLOC
beneficiaries of New Juaben Municipality. It also focused on analyzing the effectiveness of the
Data for the study were obtained from both primary and secondary sources. Interviews and
questionnaires were used to collect primary data from both programme implementers and
5.1.1 Demographic
With reference to the gender composition of respondent, it was found out that there were more
female beneficiaries than male representing 70 % and 30 % respectively. This means that there
should be more women friendly policy because more women are assessing the micro finance
representing 80% than female who are only 20%. This result in loan defaults because male
officials are not patient and friendly in terms of loan recovery to the beneficiaries as compare to
female. This finding confirms the Bank of Ghana findings that women pay loans better than men
Lastly, the finding from the survey shows that MASLOC has employed less degree holders
which represent only 5% of the respondents. HND holders are the next to follow representing
10%, diploma holders constitute 45% they are the highest among the rest. The next to follow is
the secondary and commercial certificate holders representing 40%. This is in good direction for
the programme because staff will be able to explain the programme better than uneducated ones.
More so most of the beneficiaries of the programme are semi-illiterate and with their (staff) level
The findings revealed that, the programme was beneficial to the beneficiaries. 80% of the
respondents say it is better than nothing whiles 20% of the respondents say the loan amount is
inadequate so the implementers should increase the loan amount in order to help them expand
their businesses.
The study again showed that, the criteria for selecting the beneficiaries was abused. 90% of the
MASLOC official says the criteria for selection is mostly abused because loans meant to reduce
poverty rather add on to those who have in abundance thereby defeating the intended purpose of
the programme. 10% of the respondents (MASLOC Official) say the criterion for selection was
not abused.
Further findings also showed that majority (80%) of the beneficiaries can now educate their
children and access good health care through the profits accrued from their loans. Based on these
findings the programme is very effective and has impacted positively on the beneficiaries.
The researcher found out that the programme has been of massive benefit to its beneficiarys
base on their own response which represented 80 % of the respondents. Majority of the
beneficiaries were trading on credit which affect their income after sales but now with the loan
they trade with their own capital which increased their income after sales and make standard of
living affordable.
Most of the beneficiaries have invested their loans in the areas of trading constituting 50% of the
respondents, 24% of the respondents for hairdressing, 20 % of the respondents are beads makers
and 6% of the respondents which include carpentering, barbering and painting. This help to
create employment thereby reducing social vises such as arm robbery, prostitution and teenage
pregnancy
The researcher also discovered that there had not been regular monitoring by field workers to
check on the beneficiaries welfare and also to attest to the fact that the loans have been used for
its intended purpose. This also increases loan non-repayment and high default.
The researcher found out that lack of regular monitoring was due to inadequate logistic on the
part of MASLOC implementers under the office of the president. Culture of maintenance was
also a cause for inadequate monitoring in that Motor bikes and Vehicles were not service
regularly and they break down regularly making monitoring difficult to embark upon.
5.1.4 Challenges
Some of the challenges identified include the cash deposit requested by official to open account
in the bank before loans are disbursed. Consistent postponement of loan disbursement and
inadequate training of beneficiaries as compared to other financial institutions that are into
microfinance.
The findings indicated that loan recovery method is weak in that beneficiaries have to pay their
loans to the group executive members before it is deposited at the bank. Executive members can
abuse this method by misappropriating the fund given to them for loan repayment.
Researcher found out that the security for the loan is a co-guarantee system by members in the
group. So if one member default, the rest of the members are liable to pay given the opportunity
to some members to default. In other words beneficiaries are burden by other defaulters debts.
Some of the challenges identified are inadequate logistics and infrastructure for officials to
perform their duties efficiently and effectively. A limited fund on the part of MASLOC often
MASLOC official complained on the high default rate of beneficiaries which is affecting their
performance and preventing them from achieving their stated objective. This is due to the
The findings indicated that the programme restricted implementers in the region from taking
immediate decision in solving problems and this can affect the purpose of the programme.
5.2 Conclusion
In conclusion, the MASLOC programmes as part of Ghana Poverty Reduction Strategy has
generally made an impact in enhancing the welfare of its beneficiaries. From the analysis
presented in this study, it is encouraging to note that the implementers; Office of the President
has made progress in terms of impact made in the improvement of welfare of its beneficiaries as
The study has also revealed that decision making is centralized which makes its difficult to make
important decision promptly because every decision is sent from the head quarters to various
Regions. In spite of the impact created by the programme, most public organization including
MASLOC is not well equipped making the implementation of important programmes very
difficult. There is also not regular flow of grants which affect the desire impact of the
programme. Government should therefore make it a policy that before a governmental
programme begins all the needed items and funds are put in place to make the programme a
success.
5. 3 Recommendations
MASLOC can liaise with the banks by submitting the names of the beneficiaries on which an
account can be open with the loan amount and not necessarily cash deposit which beneficiaries
The MASLOC Officials should make the laid down policy or procedure accessible, adequate and
explanatory for the beneficiaries which will help them (beneficiaries) to know how the system
works.
Training is an essential ingredient which will help explain the whole MASLOC programme to
beneficiaries and how the programme will help impact positively to their lives and businesses.
Training should be given before, during and after loans has been disbursed.
Field workers should be present when loan repayment is being made by the beneficiaries. This
will help both field workers and beneficiaries to reconcile the loan repayment amount paid at the
bank by the executives and the one (loan) collected at the meeting.
Beside the co-guarantee system by members (beneficiaries) as security for the loan, beneficiaries
should used relatives as security for the loan. This will defray those (beneficiaries) from
Before MASLOC programme can achieve it objectives, there should be regular monitoring of the
loans by both credit and field workers. This can only be done through the provision of logistics
The MASLOC programme should be devoid of political interference or else people will benefit
not because they are poor but as belonging to a particular political party.
individuals (beneficiaries) may not do politics with it and use it as an excuse for non-payment of
loans.
Major players in the of poverty alleviation programmes from various regions and districts should
be involved when strategies are formulated. Based on their experience they can offer the
government vital information concerning poverty alleviation strategies which will be useful to
It is hoped that this study will encourage management of organization (especially government
programmes) to acquire all the necessary logistics that will make implementation of poverty
alleviation programmes a success so that at the end of the day, their competencies of
Finally, Ghana will be heading towards her dream of alleviating poverty among its citizens if
I do suggest that, any further research into this area should be Strategizing the Implementation of
MASLOC Programme.
REFERENCES
Ashford L. S., (2009). Population in Poverty Strategies, Population Reference Bureau (1875)
506.
development RPRC working paper No. 06-05, University of Missouri, Columbia MO, February,
www.chronicpoverty.org
Graziano, A. M., & Raulin, M. L. (1989). Study guide to accompany Research Methods New
bureau 1875 Connecticut Ale. NW. suite 520 Washington DC 2009 USA.
Microfinance and Small Loans Centre Programme (2010) Ghana 2008 2010 International
Miles, M. & Hagerman, M. (1984). Qualitative data analysis. A. Source book for new methods.
Rubin and Babbie (2001) Social Work Research Method, Qualitative Research-Based.
Saunders M. et al. (2007). Research Methodist for Business Students (4th edition), person
Todaro, P. M. Smith S. C (2006), economic development, 9th ed, Pearson education harlow.
Yin R. (1994) case study research: Design and methods (2nd edition). Thousand Oaks, CA sage
publishing
APPENDIX I
Nkrumah University of Science and technology, Kumasi who is undertaking a research into
Poverty Alleviation and Nation Building case study of Micro and Small Loan Centre. The
results from this study will be used primarily for research purposes and your responses status
will be treated confidentially. Your kind co-operation will be very much appreciated. Kindly
answer with a tick [ ] the extent to which you agree with the following statements outlined
1. Occupation:
a. Farmer
b. Trader
c. hairdresser
d. Dress maker
e. Other, kindly state
2. Sex
a. Male
b. Female
a. Tertiary
b. Secondary
c. Basic
6. Do you consider this form of poverty reduction as the best in relation to others?
a. Yes
b. No
..
..
a. Yes
b. No
ii. If yes, when was the last time and how regular? .
..
8. Do you think some people are beneficiaries because they belong to a particular political party
a. Yes
b. No
9. Do you prefer the supply of food items and clothing to that of cash?
a. Yes
b. No
10. Do you incur any transportation cost for the collection of the money?
a. yes
b. No
11. Has the Programme brought any improvement in your standard of living?
a. Yes
b. No
12. Do you consider yourself as better of than when not a beneficiary of MASLOC?
a. Yes
b. No
b. GH400
c. GH300
d. GH200
a. Yes
b. No
ii. If yes what are some of the problems you have identified yourself? ..
15. Do you have any suggestion / recommendation to the government for rectification?
a. yes
b. No
..
16. Please in your view what do you suggest to improve already existing poverty reduction
Nkrumah University of science and technology, Kumasi, who is undertaking a research into
Poverty Alleviation and nation Building: case study of micro and small Loan centre. The
results from this study will be used primary for research purposes and your responses status will
Kindly answer with a thick [ ] the extent to which you agree with the following statements
1. Position:
a. Director Regional
b. Loan Officer
c. Field Officer
2. Sex:
a. Male
b. Female
a. 2nd degree
b. 1st degree
c. HND
d. Diploma
5. Apart from MASLOC, do you know of any other poverty reduction programme in Ghana?
a. Yes
b. No
a. Yes
b. No
..
...
7. In your own opinion, are the conditionalitys to qualify for MASLOC necessary?
A. Yes
b. No
a. Yes
b. No
a. Yes
b. No
10. Is cash alone, enough to address all the needs of households living in extreme poverty?
a. Yes
b. No
a. Yes
b. No
12. Has government been reviewing the programme from time to time?
a. Yes
b. No
ii. If Yes, when was it last done and how regular has it been? .
a. Yes
b. No
ii. If Yes or No, kindly briefly explain or give reason(s) .
14. Can you confidentially say that beneficiaries on MASLOC for the two (2) years have actually
a. Yes
b. No
..
15. Has MASLOC helped in the stimulation of access to social services such as health and
education?
a. Yes
b. No
16. Please mention some of the challenges confronting the implementation of MASLOC
19. Has your office made suggestion / recommendation to the government on the challenges for
rectification?
a. Yes
b. No
20. Please in your view what do you suggest to improve MASLOC programme?