C 50
C 50
U - COFFEE MACHINES
Version 1.2 en
4 Operation............................................................................................................14
4.1 General information.......................................................................................... 14
4.2 Status indication ............................................................................................... 14
4.3 Machine modes................................................................................................ 17
4.4 Empty water system......................................................................................... 19
5 Maintenance ......................................................................................................20
5.1 Descaling ......................................................................................................... 20
5.1.1 Descaling procedure ...............................................................................20
5.2 Cleaning procedure.......................................................................................... 22
6 Troubleshooting ...............................................................................................23
6.1 Check list.......................................................................................................... 23
7 Repairs ................................................................................................................25
7.1 Safety instructions............................................................................................ 25
7.2 Repair and mounting tips ................................................................................. 25
7.3 Tools and accessories...................................................................................... 26
7.4 General disassembly........................................................................................ 27
7.4.1 Prepare coffee machine for disassembly ................................................27
7.4.2 Remove cover.........................................................................................28
7.4.3 Remove front cover and drop stop..........................................................29
7.4.4 Remove slider chassis and slider unit.....................................................30
7.4.5 Remove pivot bottom, cable bracket, power cable .................................32
7.4.6 Remove electronic device.......................................................................33
7.4.7 Remove flowmeter (FM) PCB .................................................................34
7.4.8 Remove high pressure connector ...........................................................35
7.4.9 Remove pump.........................................................................................35
7.4.10Remove brewing unit device and steam cover .......................................36
7.4.11 Remove BU housing and gear wheels....................................................37
7.4.12Remove thermoblock and capsule cage .................................................39
9 Explosion drawings......................................................................................... 55
9.1 C50 Explosion drawing .................................................................................... 55
9.2 D50 Explosion drawing .................................................................................... 56
Only use original spare parts from your official supplier for maintenance and repair work.
Spare parts lists and exploded drawings are subject to change. To optain the last
version, please contact your official spare parts supplier.
Access is restricted Visit the Nespresso technical website periodically to check for upgrades, technical
and can be obtained
modifications, counter measures etc. for these coffee machines:
by asking your
Nespresso technical https://business.nespresso.com
contact person.
CONTENT UPDATES
Version 1.0
First released service manual version, in English only.
Version 1.1
Updated version including several corrections, in English only.
Change machine name from Pulse to U
Update of several drawings
Modified operating procedures for the following machine modes:
- Brewing mode / programming mode
- Descaling mode
- Emptying mode
- Resetting mode
Version 1.2
Function test added: Tightness and leakage checks
As an additional safety measure, the use of a residual current device (RCD), also called
a ground fault circuit interrupter (GFCI), in the repair centre is highly recommended.
RESET
2 Example illustrations
TEST
of typical devices.
RESET
4 TEST
Danger of burns!
Hot parts and water under pressure inside the coffee machine
(particularly in the thermoblock).
Let coffee machine cool down before cleaning or disassembly.
2 MAIN COMPONENTS
2.1 Overview
7
3
6
4
5
6
7
3
4
9
2
1
6 1
8
2
3
9
10
11
5
TB 6 7
4 BU
3 9
1 2 11
10
3 TE C H N I C A L D A T A
3.1 Rating plates
The rating plate can
3.1.1 Examples of brand specific rating plates be found at the bot-
tom of the coffee
machine.
1 8
2 9
3 10
4
5 11
6
7 X
12115 C50 j 0440 782 07 X
EuP standard The coffee machine is EuP 2013 compliant EuP ... Energy using
Products
See commission regula-
Power consumption tion no. 1275/2008 of the
European Union.
220-240 V mains voltage ..................................................................... approx. 1260 W
100/110/120/127 V mains voltage......................................................... 1160 - 1370 W
Pump
Pump pressure
- Max. permissible .................................................................................... 20 bar 3 bar
- During coffee preparation (depending on the type of coffee)........................ 9 - 16 bar
Capacities
Water tank ...................................................................................................approx. 0.8 l Advised water tank
capacity to avoid
Tray water capacity ...................................................................................... min. 100 ml spilling.
Capsule container .......................................................................... approx. 10 capsules
Environmental conditions
Operating temperature ............................ + 5 C up to + 45 C (+ 41 F up to + 113 F)
Storage temperature................................... - 25 C up to + 65 C (- 13 F up to 149 F)
Altitude ............................................................................up to 2500 m above sea level
Humidity ................................................................................................... no restrictions
Various data
Preheating time .......................................................................................approx. 25 sec
Automatic shut off time ................................................................ after 9 min of non-use
Safety temperature (electronically controlled) ....................................... 120 C (248 F)
Safety temperature (thermal cut-off) ..................................................... 167 C (333 F)
Coffee temperature at outlet............................................86 C 3 C (187 F 5,4 F)
Descaling temperature .................................................................setting 70 C (158 F)
4 OPERATION
4.1 General information
For an overview of operational controls see Main components on page 6.
For basic operation of the machine such as preparing a coffee and other related infor-
mation, refer to the user manual.
Machine
State events LEDs Lungo Espresso Ristretto
status
All 3 LEDs blink together blinking 2Hz, blinking 2Hz, blinking 2Hz,
Error 2Hz, 3 times every 2 sec. 3 times every 3 times every 3 times every
electronic
2 sec. 2 sec. 2 sec.
All 3 LEDs blink on 0.5 sec off 0.5 sec off 1 sec
alternating in direction off 1 sec on 0.5 sec on 0.5 sec
Stuck
front (1st Lungo 0.5 sec, off 0.5 sec
capsule
2nd Espresso 0.5 sec, 3rd
Ristretto 0.5 sec)
All 3 LEDs blink off 1 sec
alternating in direction on 0.5 sec
No water back (1st Ristretto 0.5 sec,
2nd Espresso 0.5 sec, 3rd
Lungo 0.5 sec)
Blinking 1Hz on most
frequently used cup size
of the last 10 coffees, Blinking 1Hz Blinking 1Hz Blinking 1Hz
Heat up Espresso when machine or off or off or off
is new. Change to user
selection when other
capactitive area is touched
Steady light on most
frequently used cup size,
Espresso when machine
is new; or on user
Ready selection when a Steady or off Steady or off Steady or off
capacitive area has been
touched. Switch to most
frequently used cup size
after each coffee
Brew
Steady on Ristretto Off Off Steady
Ristretto
Machine
State events LEDs Lungo Espresso Ristretto
status
Brew
Steady on Espresso Off Steady Off
Espresso
Brew
Steady on Lungo Steady Off Off
Lungo
Descal-
All LEDs blinking
ing pump Blinking 2Hz Blinking 2Hz Blinking 2Hz
together 2Hz
on
Descal-
All LEDs blinking
ing pump Blinking 2Hz Blinking 2Hz Blinking 2Hz
together 2Hz
off
Overheat All blinking together 1Hz Blinking 1Hz Blinking 1Hz Blinking 1Hz
Switch
Auto off Espresso On 0.5sec Off On 0.5sec Off
time after
30min
On 0.5sec
Switch
Auto off Off 0.5sec
Espresso On 3 x 0.5sec Off On 0.5sec Off
time after
9 min Off 0.5sec
On 0.5sec
Factory
Ristretto On 0.5sec Off Off On 0.5sec
setting
Machine
State events LEDs Lungo Espresso Ristretto
status
Program-
Ristretto & Espresso On
ming Off On 0.5sec On 0.5sec
0.5sec (confirmation)
Lungo
Program-
Ristretto & Lungo On
ming On 0.5sec Off On 0.5sec
0.5sec (confirmation)
Espresso
Program-
Espresso & Lungo On
ming On 0.5sec On 0.5sec Off
0.5sec (confirmation)
Ristretto
2 1
5 MAINTENANCE
5.1 Descaling
Only use Nespresso descaler (5034) or Nespresso descaling kit
(3035/CBU-2) never use vinegar!
Descaler can damage casing and surfaces.
Immediately clean drops of descaling solution.
Duration approxi-
mately 15 minutes
0.5 l
Observe the safety
instructions on the
descaler package.
Use a container with a
capacity of min. 1 l.
1) Empty the drip tray and the used 2) Fill the water tank with 1 unit of Nes-
capsule container. presso descaling liquid and add
0.5 L /17 oz of water.
5) Blinking light: heating up. 7) To enter the descaling mode, push all
6) Steady light: ready the 3 controls simultaneously for at
least 3sec. A short beep will confirm
this. The control area will start blinking.
8) If slider is closed, push any control to 9) Refill the water tank with the used des-
start descaling. If slider is open, close caling solution collected in the con-
it to start descaling. Machine stops tainer and touch any control to repeat
when water tank is empty. the procedure.
10) Empty and rinse the water tank, cap- 11) When ready, touch any control to rinse
sule container, drip tray and cup sup- the machine. Machine will stop when
port thoroughly. Fill water tank with done.
potable water.
1) Do not use any strong or abrasive 2) Never immerse the appliance or part
cleaning agent or solvent cleaner. Do of it in water.
not put in a dishwasher.
Do not use a brush -
the water tank can be
scratched.
6 TR O U B L E S H O O T I N G
6.1 Check list
Measure / Further measures / After an initial inspec-
Check Error symptoms tion in accordance
repair work repair work
with this check list,
YES - replace housing parts if errors are quickly found and
1.1 Housing parts bro-
necessary corrected with the appropri-
ken or damaged
1 Check the coffee NO - continue ate measure.
machine for visi- YES - replace power cord Therefore, adhere to the
ble damage 1.2 Power cord dam- NO - connect power cord of sequence of the check list.
aged machine to the mains and con- Repair every occurring error
tinue and work the check list
2.1 Cup support with YES - check if waste water NO - replace waste water con- through until it is completed.
capsule and waste container has its metallic plate tainer.
water container for magnetic mounting
does not remain in NO - continue
fitting position
2 Check mechani- YES - Empty the capsule con-
cal components YES - slider does not close or tainer
2.2 Slider malfunction close properly YES - Check that no capsule is
NO - continue blocked inside the machine
NO - replace slider unit
2.3 Capsule is not YES - replace brewing unit
ejected correctly NO - continue
YES - replace water tank
3 Fill water tank 3.1 Water tank leaks
NO - continue
a) YES - power cord is okay YES - continue
(loose connection) NO - replace power cord
b) YES - On/Off switch has typ- YES - continue
ical switching noise NO - replace functional block
c) YES - pump works (press a YES - continue with point e)
4.1 Coffee machine is coffee button) NO - continue with point d)
not working
4 Move Machine to (does not function) d) YES - both coffee buttons YES - replace pump
power on to per- are working NO - replace functional block
form automatic e) YES - fine wire fuses or triac YES - replace thermoblock
self test on thermoblock defective NO - continue
f) YES - wiring is okay YES - replace functional block
NO - continue with point 4.2 NO - replace defective cables
YES - thermoblock is hot YES - switch off/on coffee
4.2 Both coffee buttons NO - self test ok - continue machine and check again
are blinking 3x fast NO - replace thermoblock or
functional block
YES - a) water system is empty YES - fill the water system
NO - continue
YES - b) coffee machine is cal- YES - descale coffee machine
cified (see page 20)
NO - continue
5 Rinse coffee 5.1 No water at coffee YES - c) pyramide plate YES - replace brewing unit
machine outlet blocked NO - continue
YES - d) flowmeter blocked YES - clean or replace flowme-
ter
NO - continue
YES - e) pump cannot produce YES - replace pump
sufficient water pressure NO - continue
7 REPAIRS
These repair instructions
- are based on exploded drawings with position numbers combined with repair and
mounting tips,
- presuppose basic knowledge in repairing Nespresso coffee machines.
Danger of burns!
Hot parts and water under pressure inside the coffee machine (ther-
moblock in particular).
Let coffee machine cool down before disassembly.
Only use original spare parts from your official supplier for maintenance
and repair work.
Additional information
For components not mentioned in this repair chapter, refer to the chapters "Explosion
drawings" on page 55 and "Parts list" on page 57.
Snap connections
Parts of the case and components of the coffee machine are connected screwless with
latches.
When loosening these latches, proceed with care and patience to avoid
causing any damage.
Wiring arrangement
Random changes in the wiring arrangement of the wired model version during a repair
can cause
- electromagnetic interferences,
- squeezed wires,
- insulation defects due to contact with hot parts,
- insulation problems if low and high voltage wires are not separated,
- damage to the functional block.
Protective measures:
Do not change the thermoblock wiring (thermo fuses and NTC sensor).
Refer to wiring diagram when reconnecting cables and wires.
Residual water
If it is necessary to pull off hoses, hold ready a small receptacle and a towel to collect
and wipe away leaking water.
A special procedure is necessary to empty the fluid system of the coffee machine for
repair or shipment (refer to "Empty water system" on page 19).
3.5 mm 8 mm
TX 10 2 mm 3.5 mm 8 mm
1. Check and remove any capsule from the brewing unit. Close the slider.
2. Empty water system if hoses have to be detached for repair (see Empty water
system on page 19).
3. Disconnect power plug and let coffee machine cool down.
4. Remove all detachable parts from coffee machine:
Cup support, drip grid, capsule container, drip tray, water tank with lid.
2 1
Pull down the blind (slider) during the dismantling of the clips.
3 1
Assembly checkpoint
Position the slider and spring packet bevor assembly slider-unit.
Position the ratchets and touch pad cable befor assembly slider-chassis.
Remove the cable bracket (1) with a screwdriver and the connection cable (2).
Assembly checkpoint
Never re-use damaged cables.
Assembly checkpoint
Never re-use damaged cables.
Latch will break if not Dismantle the flowmeter clips by hand and remove flowmeter
handled carefully!
Assembly checkpoint
Never re-use a dismantled flowmeter. Assemble a new flowmeter.
Turn worm gear till the stop limit. Use e.g. a cordless
drill driver.
Lift up the cover once the guides are at the rear, vertically positioned.
Remove BU housing, bush bearing, gear lever right, gear lever left.
Assembly checkpoint
Right side
Note the correct mounting position for gear lever left (41) and gear lever right (47).
8 FUNCTION TESTS
8.1 Safety instructions
Some function tests are performed with an energized, partly opened coffee machine.
Danger of electrocution!
Mains voltage inside the coffee machine.
Do not touch any live part while performing tests.
Danger of burns!
Hot parts and water under pressure inside the coffee machine.
Do not touch any hot parts while checking for leakages!
Always wear protective goggles.
1 2 3
REL
HO
LD
MAX
MIN
T1
T1 T2
T2
C/F
RAN
GE
-200
-328 C -
F 13
- 24 70C
98F
4 5
E
SUR
MEA
P
COM
DJ
0 A
T
LIGH
OP
K/ST
LOC
4
2
6
5 - 10 mm
7 T2
T1
RE
L
8
HO
LD
MAX
MIN
T1
T1 T2
T2
C/
F
RA
NG
E
-20
0C
-32
8F - 137
- 249 0C
8F
5) Insert capsule (Cosi is best suited). 7) Wait until the measuring cup contains
6) Press the Lungo button again. 20 ml of coffee.
8) Then measure the coffee temperature
approx. 5-10 mm under the coffee out-
let.
The coffee temperature should be
86 C 3 C (187 F 5.4 F).
8.4.1 Preparations
The prepared capsule
will not be perforated
by the blades and
blocks the water flow
through the capsule cage.
4 3
3) Fill water tank and place it on its arm. 5) Turn machine ON by either pushing
4) Connect machine to mains. the slider or touching the controls.
The machine heats up.
9) Check tightness of extraction chamber 10) Check connections under pressure for
(drops or leakage). audible and visible leaks.
Pay special attention to the high pres-
sure connector.
12
Therefore all U models have to be tested after general disassembly, except country-
specific models (USA, Canada, Japan) without a protective earth connection (refer to
"Wiring diagrams" on page 40 and following).
8.5.2 General
Legal regulation
In case of a repair/modification of the coffee machine, the repair centre is bound by law
to protect the user/consumer by
- restoring the regular condition of the appliance and
- performing the mandatory tests according to applicable national regulations (e.g.
DIN VDE 0701) or international regulations (e.g. EN/IEC 60335-1 Safety of house-
hold and similar electrical appliances)
Description
Protective earth continuity measurements are made between the protective earth
terminal of the power plug and the thermoblock casing.
Test equipment
Ask Nespresso for Special test equipment is needed that complies with the regulations to perform protec-
recommendations
tive earth continuity measurements. Detailed requirements and tolerances must be veri-
about test equipment.
fied by your local authorities or measurement supplier in any case.
Test report
For legal reasons a repair or test report should be prepared and filed with following infor-
mation
- customer (name, address)
- type and serial number of coffee machine
- date of repair/test(s)
- performed test(s)/measuring value(s)
- used test equipment
- signature
Symbolic illustration
of test equipment.
E
SUR
MEA
P
COM
DJ
0 A
T
OP LIGH
K/ST
LOC
5 3 6
7
4 MEA
SUR
E hm
15 O sse
0.2 st pa
Te
d
COM
P
DJ
0 A
T
TOP LIGH
LOCK/S
3) Remove water tank. 6) Insert tip of red test probe up into cap-
4) Remove maintenance unit. sule ejection slot and touch thermo-
5) Open slider. block.
7) Press "measure" button and read off
displayed resistance.
The resistance must be lower than
0.3 Ohm.
8) Fill in measured value in a test report.
8.6.2 General
Legal regulation
In case of a repair/modification of the coffee machine, the repair centre is bound by law
to protect the user/consumer by
- restoring the regular condition of the appliance and
- performing the mandatory tests according to applicable national regulations (e.g.
DIN VDE 0701) or international regulations (e.g. EN/IEC 60335-1 Safety of house-
hold and similar electrical appliances).
Description
The insulation test
- assures that wiring and insulation of the coffee machine fullfill the normative require-
ments after a repair,
- rates the insulation capability of the coffee machine,
- is a very dangerous test because of a high test voltage (500 V DC).
For the insulation test, phase and neutral wire are shunted at the power plug. Then a
test voltage is applied between phase/neutral and selected parts of the coffee machine.
Test equipment
Ask Nespresso for Special test equipment is needed that complies with the regulations to perform insulation
recommendations
and withstanding voltage tests. Detailed requirements and tolerances must be verified
about test equipment.
with your local authorities or measurement supplier in any case.
Ideally the test equipment has a national power socket for testing, so that the coffee
machine can plugged in directly. Otherwise a special shunt is necessary to connect the
phase and neutral pin of the coffee machines power plug.
Test report
For legal reasons a repair or test report should be prepared and filed with following infor-
mation
- customer (name, address)
- type and serial number of coffee machine
- date of repair/test(s)
- performed test(s)/measuring value(s), test points
- used test equipment
- signature
E
SUR
MEA
P
COM
DJ
0 A
T
TOP LIGH
LOCK/S
4) Touch magnet (5) with red test probe. Some test equipment
5) Press "measure" button. displays test passed
or failed instead of
6) Read off displayed insulation resist- the insulation resistance.
ance or test result.
6
sed
t pas
Tes
Risk of damage!
A sparkover can damage the electronic control board etc.
Assume that the coffee machine is defect after a failed insulation test.
Check thermoblock, especially connections.
Check temperature sensor (NTC).
Check wiring and locate fault. After fault clearance proceed with troubleshooting
check list (see page 23).
9 EXPLOSION DRAWINGS
9.1 C50 Explosion drawing
10 PARTS LIST
10.1 Nespresso C50 and D50