CONTENTS

1-INTRODUCTION

2- COMPANY HISTORY

3- PLANT OF AONLA UNIT

4- ORGANIZATION STRUCTURE OF IFFCO

5- PRODUCTS & SERVICES OF IFFCO

6- OPERATING CYCLE OF IFFCO

7- ABOUT EMPLOYEE WELFARE

8- EMPLOYEE WELFARE AT IFFCO

9-RESEARCH METHODOLOGY

10- OBJECTIVES OF THE STUDY

11- DATA ANLYSIS & INTERPRETATION

12- FINDINGS

13- LIMITATIONS

14-SUGGESTION

15- BIBLIOGRAPHY

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16- QUESTIONNARE

INTRODUCTION

Agriculture and allied sector contributes 24% of total GDP and

provide employment to around 67% Indian population

(Planning commission, 2002) .Use of chemical fertilizers and

pesticides has played positive role increasing agricultural

productivity and in making India self sufficient in food grain

production .Yield of food grain in India increased from644 k.g.

per hectare in 1966-67 to 1636 k.g per hectare in 2009-

2010(www.indiastat.com) i.e. this registered an impressive

increase by around two and half times. This was mainly

brought about by a more than 12 fold increase in consumption

of fertilizers .This apart inorganic chemical use in agriculture

has also contributed towards increasing productivity of cash

crops.

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 India is a country of more than 1000 million people. It is the

seventh largest nation in the world with geographical area of

328.7 million hectare. Agriculture is the mainstay of the Indian

economy, contributing about 22% of gross domestic product

(GDP) and providing a livelihood to two-thirds of the

population. The net cultivated area has been about 141 million

ha for the last 30 years. However, there has been a progressive

increase from 118 to 135 % in the last three decades. The total

gross Croup area is about 190 million ha, there are 115.6

million firm holdings with an average size of 1.41/ha.India has

a net irrigated area (land area that receives irrigation from

different sources) of 54.68 million ha and a gross irrigated area

(total area of croups that are irrigated) of 57.14 million ha (the

largest in the world) .surface water and ground water resources

contribute 46 and 54 % respectively of the total. Food croups

occupy 69% of the irrigated area, the remaining 31% being

under non food croups.

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The land in India suffers from varying degrees of degradation.

Soil fertility depletion is a cause of concern for Indian

agriculture. There exist a gap of about 10 million tons of

nutrients (NPK) between the removal of nutrients by croups

and there addition through fertilizers. The use of plant nutrients

per hectare is relatively low and imbalanced, and this is one of

the major reasons for low croups yields in India.

Food There are two main cropping seasons , namely

KHARIF(April-September) and RABI (October-March).The

major kharif croups include rice, sorghum, pearl, maize,

cotton, sugarcane soybean and ground nut, and the rabi croups

are wheat, barley, gram, linseed, rapeseed, and mustard. With

its good range of climates and soils , India has a good potential

for growing a wide range of horticultural croups such as fruits

vegetable, potato, tropical tuber croups, mushrooms,

ornamental croups medical and aromatic croups, spices and

plantation croups.

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 Grain (cereals and pulses) croups dominate the cropping

pattern and account for about 60 % of total gross cropped area.

Agriculture in India is continuously the responsibility of the

state rather than the central government.The central

governments role in the formulating policy and providing

financial resources for agriculture. The government administers

prices of essential commodities to protect farmers interest. It

also administrates other commodities, like petroleum, coal,

nitronogenous fertilizers etc. Other than these most agricultural

commodities markets operate under the normal force of

demand and supply.

After independence, considering Indias growing population,

the Government took step to increase the food production.

Yields per unit area of all crops have grown since 1950.The

1970s saw a huge increase in Indias wheat production. This is

known as the Indian green revolution. Reason for growth are

the special emphasis placed on agriculture and steady

improvement in irrigation technology,

Page 5
Application of modern agricultural practices and provision of

agricultural credit and subsidies.

1.1 cooperative movements in India

During the British Rule in India, Nicholson a British officer in

India suggested Find Raiffersen in India, i.e. introduce

Raiffersen model of German agricultural credit Cooperatives in

India. As a follow up of that Recommendation, the first

Cooperative Society Act of 1904 was enacted to enable

formation of agricultural credit cooperatives in villages in

India under Government sponsorship. With the enactment of

1904 Act, Cooperatives were to get a direct legal identity as

every agricultural Cooperative was to be registered under that

act only, The 1904 Cooperative Societies Act, was repealed by

1912 Cooperative Societies Act which provided for formation

of Cooperative Societies other than credit. Under 1909

Administrative Reform, Cooperatives was made a Provincial

Page 6
subject making each province responsible for Cooperative

development.

In 1942, the Government of India enacted the Multi Unit

cooperative society Act, 1902 with an object to cover societies

whose operations are extended to more than one state. Armed

with an experience of 42 years in the working of Multi Unit

cooperative Societies and the Multi-unit cooperative Societies

Act, 1942, the Central Government enacted a comprehensive

Act known as Multi State cooperative Societies Act, 1984,

repealing the Act of 1942.Based on the recommendation of the

Mirdha Committee and the Model Cooperative Societies Act

this Government of India enacted the Multi State cooperative

societies Act, 2002 which provided for democratic and

autonomous working of the cooperatives .The multi state

cooperative Societies Act, 2002 came into force with effect

from August 19,2002.

Page 7
Laws that regulate cooperative societies in India

Laws regulating cooperative Societies in India are:

(a)State cooperative societies act of individual state.

(b) Multi state cooperative societies Act, 2002 with area of

operation in more than one state

To Become A Member Of Cooperative Societies Of IFFCO

As per the bye laws of IFFCO, no individual shall be eligible

for membership of IFFCO. The membership of IFFCO will be

open to the following:

National Cooperative Federation of Agricultural Credit/

marketing/ Processing/ supply and other Agricultural

Cooperative societies.

State level Cooperative Federation of Agricultural Credit/

marketing / Processing / supply and other Agricultural

Cooperative societies.

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 District, Regional and primary Cooperative credit /

marketing / processing /supply/ and other Agricultural

Cooperative societies including Cane Unions.

Primary agricultural cooperative credit ,service, multi-

purpose , cane, irrigation, farming society and other

village agricultural societies;

National cooperative Development Corporation;

Govt. of India, to the extent that the board /general body

of IFFCO required and requests Public financing

institutions to the extent required / requested by the Board

/ General body of IFFCO.

IFFCO supply fertilizer products only to member societies

Any cooperative society activities of which are augmentative to

IFFCOs fertilizer supply is not restricted to only member

cooperatives .Fertilizer supply is also made to non member

societies. Any agricultural cooperative society permitted by

Registrar of cooperative societies and /or Director of

Page 9
Agriculture of the state with a license to sell IFFCOs fertilizer.

Other cooperatives such as commodity cooperatives require

approval from competent authority in IFFCO.

Terms and conditions of fertilizer supply by IFFCO

IFFCO supplies Urea and DAP/NPK to the Federation

/Societies at the issue prices notified by Govt. of India. In

addition, credit period not exceeding 30 days is given on Urea,

NPK and DAP or cash discount in lieu of credit period. In some

states, credit period or cash discount is not given on DAP/NPK.

Sometimes supplies are also made to a federation against tender

terms.

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 INTRODUCTION OF IFFCO AONLA WHOLE

1.2 COMPANY HISTORY

During the 1960 the cooperative sector in India was responsible

for the distribution

70 Percent of the fertilizer consumed in country. This Sector

had adequate infrastructure to

Distribute fertilizers but had no Production facilities of its own

and hence was dependent Public/private Sector for supplies. To
overcome this difficulty and to bridge the demand supply Gap
in country a new copper active society was conceived to space
fully Cater to need of the farmer. It was unique Venture in
which the farmer to the Country through Cooperative Societies
created new institute to safe guard of interest.

The number of Cooperative Societies associated with IFFCO

has raised From 57 in 1967 to more than the 38,800 at Present.
Indian farmer Cooperative limited (IFFCO) was registered on 3
November 1967 as Multi-unit cooperative society

1.3 ACHIVEMENT

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During mid- sixties the Co-operative sector in India was
responsible for distribution of 70 per cent of fertilisers
consumed in the country. This Sector had adequate
infrastructure to distribute fertilisers but had no production
facilities of its own and hence dependent on public/private
Sectors for supplies. To overcome this lacuna and to bridge the
demand supply gap in the country, a new cooperative society
was conceived to specifically cater to the requirements of
farmers. It was a unique venture in which the farmers of the
country through their own Co-operative Societies created this
new institution to safeguard their interests. The numbers of co-
operative societies associated with IFFCO have risen from 57
in 1967 to 38, 155 at present.

Indian Farmers Fertiliser Co-operative Limited (IFFCO) was

registered on November 3, 1967 as a Multi-unit Co-operative
Society. On the enactment of the Multistate Cooperative
Societies act 1984 & 2002, the Society is deemed to be
registered as a Multistate Cooperative Society. The Society is
primarily engaged in production and distribution of fertilisers.
The byelaws of the Society provide a broad frame work for the
activities of IFFCO as a Cooperative Society.

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IFFCO commissioned an ammonia - urea complex at Kalol and
the NPK/DAP plant at Kandla both in the state of Gujarat in
1975. Another Ammonia-Urea complex was set up at Phulpur
in the state of Uttar Pradesh in 1981. The ammonia - urea unit
at Aonla was commissioned in 1988.

In 1993, IFFCO had drawn up a major expansion programme

of all the four plants under overall aegis of IFFCO VISION
2000. The expansion projects at Aonla, Kalol, Phulpur and
Kandla have been completed on schedule. Thus all the projects
conceived as part of Vision 2000 have been realized without
time or cost overruns. All the production units of IFFCO have
established a reputation for excellence and quality. A new
growth path has been chalked out to realise newer dreams and
greater heights through Vision 2010 which is presently under
implementation. As part of the new vision, IFFCO has acquired
fertiliser unit at Paradeep in Orissa in September 2005. As a
result of these expansion projects and acquisition, IFFCO's
annual capacity has been increased to 3.69 million tonnes of
Urea and NPK/DAP equivalent to 1.71 million tonnes of P2O5.

IFFCO has made strategic investments in several joint ventures.

Godavari Fertilisers and Chemicals Ltd (GFCL) & Indian

Page 13
Potash Ltd (IPL) in India, Industries Chimiques du Senegal
(ICS) in Senegal and Oman India Fertiliser Company
(OMIFCO) in Oman are important fertiliser joint ventures. Indo
Egyptian Fertiliser Co (IEFC) in Egypt is under
implementation. As part of strategic diversification, IFFCO has
entered into several key sectors. IFFCO-Tokio General
Insurance Ltd (ITGI) is a foray into general insurance sector.
Through ITGI, IFFCO has formulated new services of benefit
to farmers. 'Sankat Haran Bima Yojana' provides free insurance
cover to farmers along with each bag of IFFCO fertiliser
purchased. To take the benefits of emerging concepts like
agricultural commodity trading, IFFCO has taken equity in
National Commodity and Derivative Exchange (NCDEX) and
National Collateral Management Services Ltd (NCMSL).
IFFCO Chattisgarh Power Ltd (ICPL) which is under
implementation is yet another foray to move into core area of
power. IFFCO is also behind several other companies with the
sole intention of benefitting farmers.

The distribution of IFFCO's fertiliser is undertaken through

over 38155 co-operative societies.
The entire activities of Distribution, Sales and Promotion are
co-ordinated by Marketing Central Office (MKCO) at New

Page 14
Delhi assisted by the Marketing offices in the field. In addition,
essential agro-inputs for crop production are made available to
the farmers through a chain of 158 Farmers Service Centre
(FSC). IFFCO has promoted several institutions and
organisations to work for the welfare of farmers, strengthening
cooperative movement, improve Indian agriculture. Indian
Farm Forestry Development Cooperative Ltd (IFFDC),
Cooperative Rural Development Trust (CORDET), IFFCO
Foundation, Kisan Sewa Trust belongs to this category. An
ambitious project 'ICT Initiatives for Farmers and Cooperatives'
is launched to promote e-culture in rural India. IFFCO
obsessively nurtures its relations with farmers and undertakes a
large number of agricultural extension activities for their
benefit every year.
At IFFCO, the thirst for ever improving the services to farmers
and member co-operatives is insatiable, commitment to quality
is insurmountable and harnessing of mother earths' bounty to
drive hunger away from India in an ecologically sustainable
manner is the prime mission. All that IFFCO cherishes in
exchange is an everlasting smile on the face of Indian Farmer
who forms the moving spirit behind this mission.

Page 15
IFFCO, to day, is a leading player in India's fertiliser industry
and is making substantial contribution to the efforts of Indian
Government to increase food grain production in the country.

A Role Model for Cooperatives

Indian farmer fertilizer cooperative limited (IFFCO)

globally acclaimed cooperative in the field of fertilizer

production and marketing has witnessed a meteoric rise on the

firmament of Indian cooperative movement since its inception

of 3rd November 1967. The society not only ensures supply of

quality fertilizer at farmers doorsteps but also had been

striving hard to ameliorate the rural lot. Indeed IFFCO has

become a Role model for other cooperatives to emulate.

It is heartening to note that an amazing experiment in Indian

cooperative movement in which farmers cooperatives joined

hands with Government of India with technical assistance from

CFI, USA resulted into creation of unique organization like

IFFCO. With entire IFFCOs command in the Hands

Page 16
cooperatives, it has emerged as Cooperative of the farmers, for

the farmers and by the farmers.

Though it is more than four decades of journey towards farmers

prosperity, IFFCO has become the unchallenged leader in

fertilizer production.

Emerging as a dynamic organization, focusing on strategic

strengths, seizing opportunities for generating and building

upon past success, enhancing earnings to maximize the share

holders value.

IFFCO has steadily grown in strength and stature from a

modest membership of 57 societies in 1967-68 to around

39,456 societies. The initial equity capital of Rs 6 lakhs

contributed by the cooperatives in 1967-68 has also risen to Rs.

423core in 2006-07.IFFCO commissioned Kalol and kandla

plants in Gujarat in early 1975. Subsequently, the society

expanded its wings by setting up two more plants in Phulpur

and Anola in U. P.

Page 17
In the year 1982 and 1988 respectively and I September 2005

acquired DAP/NPK plant, private sector unit at Paradeep in

Orissa. The marketing of IFFCO products

NPK/NP/DAP/UREA- is channelised through 39,456 member

cooperative societies, marketing federation and 158 farmer

service centers spread over 30 states /union territories across

the country. The society also owns the FAI Golden jubilee

Award on transfer of Improved Farm technology.

In the field of energy conservation IFFCO clocked the overall

lowest annual conception of 5.922 Gcal/tone of urea. The

consistent effort made in the field of energy conservation won

the society three national level prestigious awards.

It is heartening to know that an amazing experiment in Indian

cooperative movement in which farmers joined hands with

Government of India with technical assistance from CFI, USA

resulted into creation of unique organization like IFFCO.

Page 18
 MISSION VISION & OBJECTIVE

Mission

To provide to farmers high quality fertilizer in right

time and in adequate quantities with an objective to

increase crop productivity.

To make plant energy efficient and continuously

review various schemes to conserve energy.

Commitment to health, safety, environment and

forestry development to enrich the quality of

community life.

Commitment to social responsibilities for a strong

social fabric.

To institutionalize core values and create a culture of

team building, empowerment and innovation which

would help in incremental growth of employees and

enable achievement of strategic objectives.

Page 19
 Foster a culture of trust, openness and mutual concern

to make working a stimulating and challenging

experience for stake holders.

Building a value driven organization with an improved

and responsive customer focus .A true commitment to

transparency, accountability and integrity in principle

and practice.

To acquire, assimilate and adopt reliable, efficient and

cost effective technologies.

Sourcing raw material for production of phosphatic

fertilizers at economical cost by entering into joint

ventures outside India.

To ensure growth in core and noncore sectors.

VISION

Page 20
To argument the incremental incomes of farmer by helping

them to increase their crop through balanced use of energy

efficient fertilizers, maintain the environmental health and to

make cooperative societies to the farming community to

ensured an empowered rural India.

Vision2010

IFFCO has embarked on vision 2010 which focuses on future

growth and development of the society and aims at:

Backward integration to meet feedstock requirements such

as phosphoric acid.

Having accomplished the objectives envisaged in vision

2000 which focus on four growth and development of the

society and aims at:-

Attaining an annual turnover of Rs15 000 cores by 2010.

Instillation of ammonia and urea plant including

acquisition of fertilizer units. Generation of power.

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 Production and marketing of micro-nutrients, seeds, bio-

fertilizers, pesticides.

Value added to agri- product and marketing.

Information technology and IT enable service.

Page 22
 OBJECTIVE

The broad objective of setting up this venture was:

1) Production fertilizers
2) Promoting the fertilizers distribution system in
the co-operative sector.
3) Ensuring availability of fertilizers at the farmer
doorstep.
4) Creating scientific awareness among the farmers.
5) Promoting nations growth through modem
farming technique.
6) Improving agriculture productivity through
balanced fertilizers application.
7) IFFCO has grown steadily since its inception.
Today, it has emerged not only as the largest
Fertilizer producing organization in India but also
as Asias largest fertilizer co-operative.
8) IFFCO started with two modem fertilizer plants
at a cost of Rs.976 million. One ammonia and
urea complex at KALOL and another NPK plant
at KANDLA both in Gujarat.

Page 23
 PLANT & LOCATION

At present IFFCO have five state-of-art production units in

India
- Kalol
- Kandla
- Phulpur
- Aonla
- Paradeep

Kalol Unit
Ammonia-Urea Complex commissioned in
1975
Production Capacity
Ammonia - 0.36 million TPA
Urea - 0.55 million TPA
Address - IFFCO, Kalol Unit,
Kasturi Nagar, Gandhi Nagar - 382423
Gujarat, India

Page 24
Kandla Unit
NPK/DAP Complex commissioned in 1975
Production Capacity
NPK/DAP : 2.42 million MTPA
In P2O5 terms : 0.910 million MTPA
Address - IFFCO, Kandla Unit,
Post Box No.12, Gandhidham - 370201,
Kandla (Kuchchh), Gujarat, India

Phulpur Unit
Ammonia-Urea Complex commissioned in
1981
Re-assessed Production Capacity
Ammonia - 0.824 million TPA
Urea - 1.416 million TPA
Address - IFFCO, Phulpur Unit,
Ghiyanagar, Allahabad - 212404
Uttar Pradesh, India

Page 25
 ANOLAUnit__

Ammonia-Urea Complex commissioned in

1988
Re-assessed Production Capacity
Ammonia - 1.003 million TPA
Urea - 1.730 million TPA
Address - IFFCO, Aonla Unit,
IFFCO Township, Bareilly 243403
Uttar Pradesh, India

Paradeep Unit
IFFCO has acquired the fertilizer unit of Oswals at Paradeep in
Orissa . The Oswal Chemicals and Fertilisers plant,
commissioned in April 2000 is the worlds largest grassroots
Di-ammonium phosphate (DAP) plant can produce 2 million
tonnes of the fertiliser a year. In terms of nutrients, the
production capacity amounts to 0.8 million tonnes of P2O5
and 0.325 million tonnes of N per annum.

IFFCO Paradeep unit is situated on Bhubaneswar - Paradeep

National Highway No. 5-A, about 110 KM away from the State

Page 26
capital Bhubaneswar. Paradeep is the deepest natural port in the
East Coast of India

Plant capacities:
DAP/NPK : 2 Million Tons/Year
Sulphuric Acid : 7000 TPD
Phosphoric Acid : 2650 TPD

AONLA UNIT

Towards increasing the fertilizer production overall national

planning for Utilization of Natural available in Bombay high, a
major programmed Setting up six new gas based Fertilizer unit
was envisaged by government of India along the H.B.J gas
pipeline IFFCO was interested for setting up One fertilizer unit
at Aonla, District in Bareilly with annual Capacity of 7.20 lakhs
MT of urea. The site of Aonla is about 28kms south west of
Bareilly Aonla road .The total land requires us 1273 acres for
factory and Township.Aonla unit an Ammonia urea complex is
comprised of two phases i.g.Aonla 1st and Aonla 2nd with one
Ammonia & two Stream of urea plant in each phase. The
natural gas from HBJ pipelines beings supplied from Mumbai
high is the feed stocks from the plants. Township for employees
has been provided just in front of the factory on Bareilly Aonla
road Township is speed over an area of 560 acres with all

Page 27
modern Amenities and provides accommodation to most of the
employees .Other amenities like hospital, school, recreation
clubs, sport complex, post office , bank, shopping complex And
others. An UPASANA KENDRA has been built in the heart of
the township.IFFCO Aonla unit is one of the most efficient
quality conscious & environment oriented unit. The plant has
been certified for ISO 9001 & OHSAS-18001. Both plants and
township have been certified for ISO 14000.
The unique feature of Aonla plant is that is having zero effluent
technologies.
What so ever effluent is generated is used in the irrigation of
80-250 meter wide
Green Belt which has been developed around the plant and
township vermin.

Composting plant having production capacity of 596Mt Per

Year has been installed In township for Conversion of
biodegradable waste to vermin compost .

Aonla unit takes pride in its Contribution to social welfare of

surroundings village by implementing various Developmental
schemes. Due to mission schemes in the service of farmers.
Aonla unit is putting all round efforts in the service of the
society for National Progress.
Paul Pothen Nagar, the towns hip for the employees, boasts of
most modern facilities and is a beautiful place to live.

ACHIVEMENT

Page 28
Best project implementation (2nd price) by ministry of

programmed implementation govt. of India.

Technical film New Horizons- Aonla Project 2nd price

by FAI.

National energy conservation award -1995 in the fertilizer

sector by ministry of power, government of India.

Certificate of merit from NPC for performance in the year

1993-94.

FAI award for excellence safety for the year 2001-02.

Energy conservation award 2002 in fertilizer sector by

ministry of power, government of India.

Award for best Article (111price) for the Article

maintenance and inspection of a modern fertilizer

plants.

NECA 2003.

National Safety award 2002 (Prashansha Patra) by

National Safety Council of India.

Golden Peacock Environment Management Award 2005.

Page 29
 Rajiv Gandhi National Award 2005 for excellence in

Indian industry was awarded to shri H.C Dave, Executive

Director (Best Executive).

NOTABLE ACHIEVEMENT

Award for best implemented project (2nd price) per GOI.

Award for conservation of energy from Govt of India.

Aonla project Mechanical completion achieved within

36 months from the process freed cut in into primary

reformer.

Commencement of commercial production in just 42

month from zero date in spite of delay in supply of

natural gas by M/s Gail and Co; compressor by M/s Bhel.

Implementation of Aonla project has been taken as model

for future project by Govt. of india.

IFFCO has two prestigious award one for best project

implementation,(2nd prize) by ministry of programming

Page 30
 implementation of Aonla Govt. of india and other for

technical film new horizon Aonla project(2nd prize) by

FAI.

ASCI Hyderabad has adopted implementation of Aonla

project as a model case study for their general mgt.

course.

The consumption of energy per tone of urea produce at

Aonla has been record up to met in Indian fertilizer.

Doordarshan , lucknow & Delhi in its National Network

presented the story of the Aonla project by highlighting

project completion and its other social activities.

Devlopment of 50 mt inside green belt around the factory

to keep the environment clean.

Certificate of Merit from NPC for performance in the year.

PLANTS OF AONLA UNIT

Ammonia plant

Page 31
 Urea plant

Product handling plant

Steam & power generation plan

Page 32
 CHAPTER-2
ORGANISATION STRUCTURE & HIERACHY

An organizational structure is a description of the types of

coordination used to organize the actions of individuals and
departments that contribute to achieving a common aim. Many
organizations have hierarchical structures, but not all.

Organizations are a variant of clustered entities. An

organization can be structured in many different ways,
depending on their objectives.

The structure of an organization will determine the modes in

which it operates and performs.

Organizational structure allows the expressed allocation of

responsibilities for different functions and processes to different
entities such as the branch, department, workgroup and
individual. Individuals in an organizational structure are
normally hired under time-limited work contracts or work
orders, or under permanent employment contracts or program
orders.

Informal organization and Formal organization

The set organizational structure may not coincide with facts,

evolving in operational action. Such divergence decreases
performance, when growing. E.g. a wrong organizational
structure may hamper cooperation and thus hinder the
completion of orders in due time and within limits of resources
and budgets.

Page 33
Organizational structures shall be adaptive to process
requirements, aiming to optimize the ratio of effort and input to
output.

An effective organizational structure shall facilitate working

relationships between various entities in the organization and
may improve the working efficiency within the organizational
units. Organization shall retain a set order and control to enable
monitoring the processes. Organization shall support command
for coping with a mix of orders and a change of conditions
while performing work.

Organization shall allow for application of individual skills to

enable high flexibility and apply creativity. When a business
expands, the chain of command will lengthen and the spans of
control will widen.

When an organization comes to age, the flexibility will

decrease and the creativity will fatigue. Therefore
organizational structures shall be altered from time to time to
enable recovery. If such alteration is prevented internally, the
final escape is to turn down the organization to prepare for a re-
launch in an entirely new set up.

Success factors

Common success criteria for organizational structures are:

Decentralized reporting
Flat hierarchy
High transient speed
High transparency

Page 34
 Low residual mass
Permanent monitoring
Rapid response
Shared reliability
Matrix hierarchy

IFFCO consists of both line and staff manager but there is clear
is demarcation among their authorities and responsibility. The
theme of Organization Effectiveness is to have a high degree of
collaboration among the managerial personal through the
structure provides unlimited.

The organization structure of iffco is such as to provide a high

degree of collaboration among the managerial personnel. This
helps in attaining organizational effectiveness. The structure
consists of both line and staff managers but there are a clear
demarcation in their authorities and responsibilities. Though the
structure provides unlimited powers to the managers yet most
of the managers believe in benevolent leadership. This is the
main reason behind the new records made by iffco.

Page 35
The head office of iffco is situated at new delhi. It has
cooperative staff that plays a link pin role between cooperative
office operating units of kalol, kandla, phulpur, and aonla units.
There are five zones i.e. North zone, east zone, west zone,
central zone, and south zone. Each zone has its own
headquarter. The head-quarter of each zone is as follows:

Zone headquarter
North zone Chandigarh
East zone Kolkata
West zone Bhopal
North central zone Lucknow
South zone Bangalore

Each head quarter has certain number of neighboring states

under it and the functioning of those states is controlled by that
particular head quarter. Each state has a state office under each
zone. Under each state office there are area offices and under
each area office there are service sectors.
The organization structure of iffco consists of board of
directors. The govt. Of india nominates two members of the
board. The members of the cooperative societies nominate rest
of the members. A chairman heads the board of directors.

Page 36
The chairman is the functional head of the organization since
he is an elected member. There is also a vice chairman elected
by the members of the board of directors.
One of the members of the board of directors is the managing
director (md). The md is the executive head since he is an
appointed member. The MD is responsible for carrying out all
the functions of the organization.

Page 37
ORGANIZATION STRUCTURE OF

IFFCO (WHOLE)

Page 38
Page 39
The organizational structure of Iffco Aonla is

as follows:

1) General Manager Office

2) Finance & Accounts department

3) Personnel & Administration department

4) Maintenance department

5) Production department

6) Utility department

7) Technical department

8) Material department

9) Civil Engineering

10) System department

11) Transport department

Page 40
 CHAPTER-3

PRODUCTS & SERVICES OF IFFCO

IFFCOS PRODUCTS

1. Products- Urea

IFFCO's Urea is not merely a source of 46% of nutrient

nitrogen for crops, but it is an integral part of millions of
farmers in India. A bag of IFFCO's urea is a constant source of
confidence and is a trusted companion for Indian farmer.

When farmers buy IFFCO's urea, they know that what they get
is not just a product but a complete package of services, ably
supported by a dedicated team of qualified personnel. More
importantly, they are aware that it is their own urea, produced
and supplied by a Cooperative society owned by themself.

Page 41
About urea

Urea is the most important nitrogenous fertiliser in the country

because of its high N Content (46%N). Besides its use in the
crops, it is used as a cattle feed supplement to Replace a part of
protein requirements.

Products - NPK/DAP

As far as Indian farmer is concerned, IFFCO's NPK/DAP is not

just a source of crucial Nutrients N, P, K for the crops, but is an
integral part of his/her quest for nurturing mother Earth. The
bountiful crop that results from this care is an enough reason
for the graceful Bags of IFFCO NPK/DAP bags to be an
integral part of the farmers family. The two grades of NPK
produced by IFFCO, 10:26:26 and 12:32:16, indicating the
content of N, P, K proportion, are tailor made to supply the
exact composition required for replinishment of the soil.

The Indian farmer's confidence and trust stems from the fact
that IFFCO's NPK/DAP are merely a part of a complete

Page 42
package of services, ably aware, IFFCO is a cooperative
society owned by farmers cooperatives.

Products - BIO FERTILISERS

A biofertiliser unit was established at Cooperative Rural

Development Trust, Phulpur (Uttar Pradesh) in 1996 - 97 and
other at Kalol (Gujarat) in 2003-04 with an annual capacity of
75 MT and 165 MT respectively of different cultures such as
Rhizobium, Azotobacter, PSM, Azospirillium and Acetobacter

Page 43
CHAPTER-4 (BUISNESS PROCESS)

CASH

RAW MATERIALS

Page 44
 BILLS RECEIVABLE

WORK-IN-PROCESS

DEBTORS FINISHED

Page 45
 CHAPTER-5

SWOT ANALYSIS

SWOT ANALYSIS
S=STRENGTH
W=WEAKNESS
O=OPPORTUNITIES
T=THREATS

SWOT ANALYSIS

The overall evaluation of the companys strength and weakness

and opportunities and threat is called SWOT analysis. Its a

way of monitoring the external and internal marketing

environment.

A scan of the internal and external environment is an important

part of the strategic planning process. Environmental factors
internal to the firm usually can be classified as strengths (S) or
weaknesses (W), and those external to the firm can be
classified as opportunities (O) or threats (T). Such an analysis
of the strategic environment is referred to as a SWOT analysis.

The SWOT analysis provides information that is helpful in

matching the firm's resources and capabilities to the
competitive environment in which it operates.

Page 46
As such, it is instrumental in strategy formulation and selection.
The following diagram shows how a SWOT analysis fits into
an environmental scan:

Strengths

A firm's strengths are its resources and capabilities that can be

used as a basis for developing a competitive advantage.
Examples of such strengths include:

Patents
strong brand names
good reputation among customers
cost advantages from proprietary know-how
exclusive access to high grade natural resources
favorable access to distribution networks

Weaknesses

The absence of certain strengths may be viewed as a weakness.

For example, each of the following may be considered
weaknesses:

lack of patent protection

a weak brand name
poor reputation among customers
high cost structure
lack of access to the best natural resources
lack of access to key distribution channels

Page 47
 In some cases, a weakness may be the flip side of
strength. Take the case in which a firm has a large amount of
manufacturing capacity. While this capacity may be considered
a strength that competitors do not share, it also may be a
considered a weakness if the large investment in manufacturing
capacity prevents the firm from reacting quickly to changes in
the strategic environment.

Opportunities

The external environmental analysis may reveal certain new

opportunities for profit

and growth. Some examples of such opportunities include:

an unfulfilled customer need

arrival of new technologies
loosening of regulations
removal of international trade barriers

Page 48
Threats

Changes in the external environmental also may present threats

to the firm. Some examples of such threats include:

shifts in consumer tastes away from the firm's products

emergence of substitute products
new regulations
increased trade barriers
orable access to distribution networks

Page 49
 SWOT ANALYSIS OF ORGANIZATION

STRENGTH

Co-operative voluntary organization of farmer is the

actual end users with service as pimento.

Direct relationships with customer that make their job

carry to read customer.

High consumer awareness due to heavy promotion farmer

meeting black semonspation.

Co-operative enjoys a high degree of credibility &

reputation among farmers for the quality at the product

distributed by them.

Decision is made on semantic pattern.

As a matter of policy IFFCO has always allowed

competitive terms & condition to its marketers like stale

apex co-operative its marketing federation the societies.

Page 50
 Kandla, Kalol, Phulpur & Aonla unit have been awarded

by many certificates.

IFFCO enjoy the status of human beings the largest

producer of urea in the world in a single country.

WEAKNESS

More efforts have to be made in enhancing the allocation

of urea & DAP in southern & eastern parts of the country.

IFFCO needs a unique selling proposition the current

advertising or exciting.

Due to the induction of the state public sector agencies

like agro industries co-operation the distribution system

of IFFCO has been effected.

Customer prefers HDPE pages as Puckering of fertilizer

because it is multiple uses but due to pressure from govt.

IFFCO is using both HDPE pages & jute bag for

packaging purpose.

Page 51
 Low uniform policy has been evolved for sharing of

distribution margin b/w the various item of co-operative

network in each state to sustain the vital retail function

being performed by the primary operation lost in course

of time.

As a matter of principal IFFCO has to market its

respective production through the co-operative system.

The co-operative is not developing fast enough in order to

absorb all the additional volumes offered on likely to be

offered by IFFCO in future.

OPPURTUNITIES

IFFCO trust will continue to be on service the farming

community by conducting need based area specific

agriculture extension & promotional the same for the

benefit of farmer have to be further strengthened.

Page 52
 IFFCO has to be modified the strength of co-operative so

as to ensure sale of its increased volume fuel competition

from the private.

IFFCO can go for live extension of products.

It can enlarge its infrastructure by setting pesticides

chemical etc.

IFFCO could get up a co-operative unit for HDPE page

manufacturing.

IFFCO would play as a role or catalyst in promoting rural

sports & equipper rural Ltd.

It can might enter in fertilizer export market.

IFFCO has set up bio fertilizer unit to increase the

agriculture percolation without affecting environment

which we can say is a part of eco- friendly strategy of

IFFCO to increased the co-operative share to have an

edge over the competition.

Page 53
THREATS

Coris policy on electrical to phosphate drop in P&K fertilizer

consumption and widen of NPK fertilizer ratio are posing serious

threat to the fertilizer in industries.

Government policies regarding susicleary reutilize as such there

is always fel of deceasing subs Cleary.

Railway limited number of wagons production is increasing day

by day which hampered transportation.

The involvement of state public sector agencies which sale their

fertilizers threatened the market share of co-operative

The future of the fertilizer industries will be movement if the

govt. takes a policy to mark by the option, which is tasked about

quite offer, in view of low international prize.

The time has come for the cooperative to adopt an aggressive

marketing strategy notch the increasing competition also the

flexibility and resilience of the private free less.

Page 54
 CHAPTER-6

THEORITICAL BACKGROUND

EMPLOYEE WELFARE SUMMARY

EMPLOYEE WELFARE

After employees have been hired, trained and remunerated,

they need to be, retained and maintained to serve the
organization better. Welfare facilities are designed to care of the
well-being of the employees Welfare means faring or doing
well. It is a comprehensive term, and refers to the physical,
mental, moral and emotional Well- being of an individual.
Labour welfare, also referred to as betterment work for
employees; relates to taking care of the well-being of workers
by employees, Trade unions and governmental and non-govt.
agencies. Labor welfare as a term which is understood to
include such services, facilities and amenities as may be
established in or in the vicinity of undertakings to enable the
persons employed in them to perform their work in healthy,
congenial surroundings and provide them to perform their work
in healthy, congenial surroundings and provide them with
amentias conductive to good health and high morale.
Labour welfare has too aspects-negative and positive on the
negative side, labour welfare is concerned with contracting the
beneficial effects of the large-scale industrial system of
production (especially capitalistic) so far as India is concerned-
on the personal / faily and social life of the
Worker, On its positive side, it deals with the provisions of
opportunities for the worker and his/her family for a good life
as understood in its most comprehensive sense.

Page 55
6.1 MERITS OF WELFARE MEASURES

Labour welfare is justified for several reasons:

The industrial worker is indeed a soldier safe

guarding the social and economic factors of the
industrial economy, and his/he actions and
interactions within the industrial frame work will
have great impact and influence on industrial
development.
Welfare facilities help motivate and retain employees
removes dissatisfaction and help in developing
loyalty in workers towards the organization.

Welfare may not directly increase productivity, but it

may add to general feedings of satisfaction with the
company and cut down labour turnover.

Welfare may help minimize social evils (such as

alcoholism, gambling, drug addiction and the like). A
worker is likely to fall a victim to any of these if
he/she is dissatisfied or frustrated. Welfare facilities
tend to make the worker happy, cheerful and
confident looking.

Page 56
6.2 TYPES OF WELFARE ACTIVITIES

The meaning of labour welfare may be made more clear by

listing the activities and
facilities which are referred to as welfare measure.
A comprehensive list of welfare activities is given by Morty in
his monumental work
of labour welfare he divide welfare measures into two broad
groups, namely

1. Welfare measures inside the work place; and

2. Welfare measures outside the work place. Each group

includes several activities.

1. Welfare Measures inside the work place

a) Conditions of the Work Environment

b) Conveniences

c) Workers Health Services

d) Women and Child Welfare

e) Workers Recreation

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f) Employment Follow-up

g) Economic Services

h) Labour- Management Participation

i) Workers Education

2. Welfare Measures Outside the Work Place

a) Housing: bachelors quarters; family residences according to

types and rooms.

b) Water, Sanitation, Waste disposal. .

c) Roads, lighting, parks, recreation, Playgrounds.

d) Schools: nursery, primary, secondary and high school.

e) Markets, Co-operarives, consumer and credit societies.

f) Bank.

g) Transport.

h) Communication: post, telegraph and telephone.

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i) Health and medical services: dispensary,emergency ward,
outpatient and in-patient care, visiting; family planning.

j) Recreation: games; clubs; craft centres; cultural programmes,

that is, music clubs; intrest and hobby circles; reading room and
library; open air theatre; swimming pool; athletics, gymnasia.

k) Watch and ward; security.

l) Community leadership development: council of elders;

committee of representatives; administrative of community
services and problem; child, youth and womens clubs.

Welfare facilities may also be categorized

a) Intra-moral

b) Extra-moral.

Welfare Facilities by the government

With a view to making it mandatory for employers, to provide

certain welfare facilities for We their employees, the
government of India has enacted several laws from time to
time. These laws are -the factories Act, 1948; the Plantation
labour Act, 1951; the Bidi nd Cigar Workers (Conditions of
Employment) Act, 1996; and the Contact Labour Regulation
and Abolition) Act, 1970.
Another significant step taken by the central government has
been to constitute welfare funds for the benefit of the
employees. These funds have been established in coal, mica,

Page 59
iron-ore, limestone, and dolomite mines. The welfare activities
covered by these funds include housing, medical, educational
and recreational facilities for and their dependents.

Welfare activities may also be defined as:

1) Statutory Provisions;
These are mandated by the factories Act, 1948; The Mines Act,
1952; The plantation Labour Act, 1951 and some other act of
all there, the factories act is significant.
2) Non statutory Provisions:
Non statutory benefits, also called voluntary benefits include
loans for house building, education of children leave travel
concession, fair price shops, loans for purchasing personal
conveyance and a host of other facilities.
The Indian factories Act, 1948 is a comprehensive place of
legislation covering all the aspects regarding the factories
Under the rule making power practically all the states have
framed their rules and regulations thereby ensuring maximum
advantages.
The act was first conceived in 1881 when a legislation was
enacted to protect children and to provide health and safety
measures Later, hours of work were sought to be regulated and
were therefore, incorporated in the Act in 1911.

The Act was amended and enlarged in 1934 following the

recommendations of the Royal Commission of labour A more

Page 60
comprehensive legislation to regulate working conditions
replaced the Act in 1948.

6.3 FACTORIES ACT

Welfare
(Sections 42 + 052)

The Act contains provisions for welfare measures for the

workers. The whole of the chapter containing a sections to the
long desired provisions of uniform standard of welfare order
for industrial labour.

a) Washing facilities (S.42)

b) Facilities for storing and dry clothing (S.43)

c) Sitting facilities for occasional rest for workers who are

obliged to work standing
(s.44)

d) First aid appliances (like first aid owes or cupboards) one for
every 150 workers and ambulance facilities, if there are more
than 500 workers (S.45)

e) Canteens if employing more man 250 workers (S.46).

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f) Shelters, rest rooms and lunch rooms, if employing over 150
workers (S.47) .

g) Crche if employing more man 30 women (S.48).

h) Welfare officer, if employing 500 or more workers (S.49

FACTORS INFLUCING EMPLOYEE BENEFITS

Absolute and per capita cost of fringe

benefits.

Organization financial ability to provide the

benefits.

Employees deficiencies or needs

.
The bargaining strength of trade unions.

Employees significance to the

organization.

Fax benefits to the organization and

individual employees.

Need for building public image for the

organization.

Organizations awareness and policy

towards social responsibility.

Employees reaction to the benefits

Page 62
 EMPLOYEE WELFARE AT IFFCO

1. Conditions of the work Environment:

(A) Safety:

For the purpose of neighborhood safety and safety of the plant

there are mainly three types of securities at IFFCO.
I. CISF( Central industrial Security force): appointed by Govt.
II. IFFCO security.
III. Security on contract basis

To take care of the cleanliness of the work place there is a

separate sanitation department (under Administration
Department).

b) The various other functions such as House keeping:

up-keeping of premises- Compound Wall, Lawns, gardens and
saffron, passages; With-washing. Etc. are taken care by Estate
office and Horticulture Department Separately according to the
nature of the job.

c) Sanitation and a cleanliness:

At IFFCO proper attention is paid to the Workshop
(room) sanitation and cleanness.
Proper attention is paid accusation of dust (and refuse) and
is removed daily by sweeping or by other effective means.

Ventilation:

Page 63
 At IFFCO there is Provision for adequate ventilation by
circulation of fresh air.

Elimination of dust, fumes, smoke and gases:

At IFFCO effective measures are adopted to clean the
dust and fume from the workroom. The fumes are
discharged at a height of 96 meters and the content of
NH3 and Urea in it is a low as 6 ppm.
Humidity:
At IFFCO the humidity of the air is not artificially
increased during the manufacturing process.

Overcoming:
At IFFCO there is 15 cubic meter space for every worker
thus no overcrowding.

Lighting:
At IFFCO there is sufficient and suitable lighting artificial
or natural provided and maintained at every part of a
factory.

d) Control of effluents:
IFFCO understand its responsibility forwards the environment.
The effluent from various plants undergoes extensive treatment
in Effluent Treatment Plant (etv) and this water is then used for
irrigation.

Page 64
e) Sitting arrangement:
At IFFCO there is suitable arrangement for sitting and proper
attention is paid to the convenience and comfort of workers ,
there are shelters restrooms and lunchrooms for the same
purpose.

(f) Work mens Safety measures:

At IFFCO there is proper maintenance of machines and

tools used.

To provide protection against dangerous fumes and gases

(Which can be used up
to 35 minutes) workers are provided with breathing apparatus,
safety helmet, earplugs or muffs , Goggles, Dust mask, hand
gloves to avoid any sort of inhalation.
Further there is a huge vacuum cleaner and high rotation fans to
remove accumulated from workshop or from clothes of
workers respectively.

For the employee working in Ammonia Plant, Ammonia

Suit is provided to product them.

Detectors are there in the plant to detect leakage of

Ammonia and Hydrogen.

Pressure relive Valves are there to excess pressure if any

machinery.

Page 65
 All electric equipments are earned to prevent any shock.

IFFCO has trained male workers for examination of the

machinerys Further employees are not allowed to wear
loose clothing and are instructed to wear shoes while
working.

IFFCO employees no young person work as dangerous

machines unless he is fully trained or under adequate
supervision, there is no women worker in plants.

In IFFCO proper attention is paid to fencing of machines:

There is a safeguard (Pu11 guards, coupling guards etc.)
On every moving part of a prime mover, every part of
electric generator or motors, rotators converter, every
dangerous part of any other machinery.

(g) Information or Communication:

There are amble notice Board, Posters, Pictures, Slogans for
proving information throughout the plant and in township as
well.
There is also communication facility via communication
channels (inside plants & control rooms) through which
workers and engineers can communicate with each other easily
when required.
In IFFCO the working hours (in general shifts) are from 8:15 to
17:30, the lunch time is from 2:30 to 13 :00 On Saturdays the
working hours are from 8 :15 to 12:30 only. Thus no worker
works more than 48 hours in a week.

Page 66
Shifts:
In IFFCO there are four shifts in which workers are working
the timing of the shifts are as follows;

Shift A 06:00 to 14:00

Shift B 14:00 to 22:00

Shift C 22:00 to 06:00

Shift G (General) 08 :15 to 17 : 30

In IFFCO there is provision for intervals for rest of about

30 minutes they can also take, occasional break if
required.

Extra wages for Overtime: In IFFCO workers are paid for

overtime at twice the existing rate of wages. The officers are
given compensatory off for working overtime.

ii) Conveniences urinals and lavatories:

Sufficient lavatories and urinal accommodation (Separate
for male and female workers) of prescribed type and
conveniently situated and accessible to workers at all time
while they are at factory.

Page 67
There are bathrooms, waste disposal baskets, spittoons,
washbasins in a sufficient number at convenient places and are
maintained in a clean and hygienic condition.

b) Drinking Water: there are sufficient numbers of water

coolers in the plant situated at convenient places.

c) Canteen: In IFFCO the canteen is established near the main

gate of the factory. It provide tea, snacks and meals at very
reasonable rates to the employees.

d) There are shelters, cloak rooms, rest rooms, reading rooms.

There is library (both at the plant and in the township) for the
employees.
Worker like urinals, rest rooms etc. In the plant as there are no
women worker in the plant.

e) Employment follow up: in IFFCO progress of the employee

Problems with regard to workload, Supervisors and colleagues
in Taken care by P & A Department via grievance handling etc.

f) Economic Services: In IFFCO there, are suitable, welfare

schemes regarding health insurance, rewards and incentives,
and gratuity and pension, workmens compensation for injury,
family assistance in times of need, profit and bonus sharing
schemes etc.

g) Labour- management participation: The participative

management is encouraged by formation and working of

Page 68
various committees like workers committees, safety committee,
canteen committee etc.

h) Workers Education: in IFFCO stress is given to enhance

the workers education this
is done via reading room library, social education, seminars,
factory news review, magazines etc.

i) Washing facility: In IFFCO there is adequate and suitable

facilities for washing for the use of the workers employed there
in. They are kept clean and hygienic.

j) Fire and Safety: A well equipped, fire , and safety section

has been in addition to various built in safety features of plan
and technology.To include safety habit in each employee
various safety seminars, training and competitions are
organized from time to time.

Labour Welfare Officer:

Schedule of the act provides that in every factory where in
500 or more workers are ordinarily employed; the employer
shall appoint at least one welfare officer. The officer is
expected to act as an advisor, counselor, mediator and
Liaoning.
Officer between the management and the labour Specifically
his/her duties include the following:
For the same purpose IFFCO has appointed a welfare officer
Mr. Jeetendra Bhardwaj who acts as an advisor, counselor,
mediator and Liaoning Officer between the management and
the lobour.

Page 69
1. Supervision of safety, healthy and welfare programmes

(i) Like housing, recreation and sanitation services.

(ii) Working of joints committees.

(iii) Grant of leave with wages.

(iv) Redressed of workers grievances.

2. Counseling workers in

(i) Personal and family problems.

(ii)Adjustment to their work environment.

(iii)Understanding their rights and privileges.

3. Advising management in matters of

Page 70
(i)Formulating welfare policies.

(ii)Apprenticeship training programmers.

(iii)Complying with statutory obligation to workers.

(iv) Developing fringe benefits.

(v) Workers education.

4. Liaoning with workers so that they may

(i)Appreciate the need for harmonious industrial relations in the

plant;

(ii) Interpret company policies correctly.

5. Liaoning with the management so as to apprise the latter

about workers viewpoints on
Organizational matters.

6.4 WELFAER MEASURES OUTSIDE THE WORK

PLACE

Page 71
 IFFCO TOWNSHIP

IFFCO township spread over an area of 500 acres having

1085 houses In situated on Bareilly Aonla road in front of
factory.

It provides all modern facilities, amenities and recreational

aspects to all the employees residing in the township.

The township is well maintained with palanned row of houses,

lush green lawns, trees parks and wide roads. It has its own
shopping Center, hospital, recreation club, cable T V
community centre, open air theatre, swimming pool, stadium,
temple and school(one central school and play school) for the
children of the employees.

Waste disposal: The effluent from various plants undergo

extensive treatment in lagoons from where they are used for
irrigation of the green belt.
The logons area has become natural habitat for the migratory
birds during winter season and excels as any picnic resort.

Community Development: IFFCO being an institution is

committed to work for the improvement of the socio economic
conditions of rural population around the plant.
Aonla unit has adopted several villages under its village
Development scheme.

Hand pumps, road construction, school building amenities have

been provided in the surrounding villages. Medical camps, Free

Page 72
distribution of medicines, polio and diphmeria vaccines, Family
planning and social marketing are the few activities undertaken
in these village.
Subah ladies club of township also plays an active role in
Social welfare by

Running an education centre for poor people.

Farmers service centre has been established in village

sainda near Aonla unit

which provide fertilizers, pesticides and seeds to the

farmers.

For the same purpose a project Strengthen Reproductive

Health and family Planning Services in Alampur Zafrabad
Block of Bareilly District is being implemented by
IFFCO Jan Kalyan Samiti. It is funded by USAID - India
and IFFCO Aonla named SIFPSA.

6.5 SOME OTHER NON- STATUTORY/VOLUNTARY

WELFARE SCHEMES

IFFCO Conveyance Advance Rules

Loan has been granted to the employes of IFFCO after

confirmation. The condition for
the same are as follow:

Page 73
 Motor Cars Motor Auto Bicycle
cycle/scooter Vehicle(moped
) of less than 1
HP

Amount Actual cost Rs. 40,000 for Rs. 20,000 or Rs. 3,000
of are 90% cost motor cycle & 10 months or actual
Advance of maruti 800 Rs. 30,000 for basic pay or cost of the
cc(ordinary) scooter or 24 anticipated cost bicycle
whichever is months basic of auto vehicle whichever
less limited pay or (moped), is least.
to Rs. anticipated cost whichever is
1,80,000. of motor cycle least.
& scooter
whichever is
least.
Entitleme Employees in Employees in Employees in Employee
nt grade G1 and grade grade s in
above L1 and above N and above grade N
and
above
Period of 108equal 72 equal 60 equal 30equal
Recovery monthly monthly monthly monthly
Installments. Installments. installments. installmen
ts.

House Building Loan (HBL)

1. The advance is granted to employees of IFFCO who have

regularly been appointed to the service of IFFCO and have
completed three Years of service.

Page 74
2. HBL may be granted for:
a) Purchase of Plot / Land.
b) To buy Flats.
c) For construction of house.
d) For maintenance.

3. The maximum amount of loan granted should not exceed

Rs.5,00,000.

4. The quantum of loan will be such that carry home pay after
Deduction of loan installation shall not be less than 50% of
Gross Salary or Rs.4000 (Whoever is less).
Medical Benefits

1) An employee of IFFCO is in respect of any ailment,

disease, injury or disability,
2) befalling him or any dependent number of his family be
eligible for

3) reimbursement or medical expenses, subject to such

Limits :-

i) Fees paid by him to an Authorized Medical Attendant

for Consolation (at his clinic or at employees
residence).

ii) Fees paid to injection, dressings or minor surgery.

Page 75
iii) The cost of medicines or Pharmaceuticals necessary for
treatment.

iv) The fees paid for pathological, bacteriological, radiological

or other examination.
2). The reimbursement shall not exceed the annual ceiling as
under.

Ceiling for routine medical

Number of family members Treatment (per annum)
(Including the employee
himself)

For 2 family members. Rs. 2250/-

For 3 family members above Rs. 4500/-

Page 76
 Transport

IFFCO provides Transport facilities to all its employees to

move from one place to another so that they can work more
efficiently.
There are three categories of Vehicles:
a) Buses.

b) Light Vehicle.

c) IFFCO Vehicle.

1) Buses: A total number of buses is 13 (on contract basis).

Out of which 12 buses are used to carry main and
material from IFFCO Township to Bareilly and Vice
Versa.
These buses are use for three purposes:
a) Shift
b) Marketing
c) Schools buses

Out of 13 buses one bus is used for traveling between township

to Delhi and Vice-versa
(This bus runs on alternate days i.e. on Monday, Wednesday &
Friday.

Page 77
2) IFFCO Vehicle
IFFCO also Owns a certain numbers of Vehicle itself. These are
as Follows :
Swaraj Mazda - 2
Truck -1
Minibus -1
IFFCO company cars are allotted to JGM and above grade.

Page 78
 CHAPTER-7
RESEARCH PROBLEM

To study the welfare schemes at iffco aonla.

To find out the employee draw backs towards the iffco

aonla.

Page 79
 CHAPTER-8

RESEARCH METHODOLOGY

This section deals with the methodology used in the present

investigation. It describe the nature of study, details of samples

and statistical treatment through which data have been obtained

and analyzed.

RESEARCH DESIGN

A research design is simply the framework or plan for a

study that is used as a guide in collecting and analyzing

the data.
It refers to the pattern or outline of the research project.
Present study survey in nature which involved employees

at IFFCO, Aonla unit.

Employee chosen under the present studies were

categories into two categories, the first one being

Page 80
 manager/technical staff while non technical staff/

supervisor.
Their response was analyzed using statistical technique.

The tool in study, the questionnaire designed by

investigator, is attached in last section of report.

FEATURE OF RESEARCH DESIGN

Nevertheless a good research design should possess the

following characteristics---

1) Objectivity

2) Reliability

3) Validity

METHOD OF RESEARCH DESIGN

Page 81
1) Exploratory research

Search of secondary data & literature search

Survey of knowledge person or experience survey
Case study

2) Conclusive research
Descriptive
Experimentation & ex-post facto research design

OBJECTIVE OF EXPLORATORY RESEARCH

Precise formulation of the problem.

Provide more knowledge to the researchers about

the problem environment.

Establishes priorities for further research.
To describe relationship between various factor

associated in the problems.

Gathering information on the problems associate

with doing conclusive research.

RESEARCH TERMINOLOGIES

Population
Sample
Tools
Sampling
Sample size

Page 82
DATA COLLECTION

The collection of data is accomplished at IFFCO, Aonla plant

the investigator personally visited all the department to have

information from selected samples.

After a brief talk & rapport with individual, the researcher

distributed the questionnaires among selected respondents.

They were asked to fill up general information and then give

answer to all the items mentioned in questionnaires.

Method of data collection

Census method
Sampling survey method

TYPES OF DATA

Any statistical data can be classified under two categories

depending upon the sources utilize. These categories are---

Primary data

Secondary data

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Page 84
 CHAPTER-9

DATA ANALYSIS & INTERPRETATIONANALYSIS

OF DATA

The data after collection has to be proceed and analyzed

accordance with the outline laid down for the purpose of

the time of developing of their research plan.

Analysis of data required------

Editing

Coding

Tabulation

After collection of data appropriate statistical technique

were adopted. It is so because raw scores without statistical
application say nothing about the result .Therefore
technique like tabulation of data graph etc. are used to
interpret results

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 FINDINGS-

Que-1 Are you satisfied with job?

A)-Strong satisfied B) - Satisfied

C)-Less satisfied D) - Not satisfied

Strong satisfied 16%

Satisfied 52%

Less satisfied 12%

Not satisfied 20%

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Que-2 Are you satisfied welfare facilities of IFFCO?

A) - Strong agree B)- Agree

C) - Disagree D)- cannot say

Strong agree 28%

Agree 56%

Disagree 8%

Cannot say 8%

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Que-3 Do Labour welfare plays any role in the organization?
A)- Most important role B)- Important role
C)- Less important role D)- Not important role

Most important role 70%

Important role 16%
Less important role 6%
Not important 8%

Que-4 Are you satisfied with your present wages and allowances?

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A- Strong satisfied B)- Satisfied
C- Less satisfied D)- Not satisfied

Strong satisfied 60%

Satisfied 10%
Less satisfied 10%
Not satisfied 20%

Que-5 what are the objective of the welfare facilities?

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A)- Motivation B)- Satisfaction
C)- Competition D)- Need of employees

Motivation 28%
Satisfaction 20%
Competition 28%
Need of employee 24%

Que-6 Are you satisfied with fringe benefits?

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A)- Strong satisfied B)- Satisfied

C)- Less satisfied D)- Not satisfied

Strong satisfied 60%

Satisfaction 10%
Less satisfaction 5%
Not satisfaction 25%

Que-7 Do you believe that the work atmosphere is friendly?

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A)- Yes B)- No

C)- Cant say

Yes 65%
No 25%
Cannot say 10%

Que-8 Are your superior helps in your development or not?

A)- Yes B)- No

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C)- Cant say

Yes 60%
No 25%
Cannot say 15%

Que-9 How do you rank company on treating employee problems

fairly?

A)- Excellent B)- Good

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C)- Fair D)- Poor

Excellent 40%
Good 30%
Fair 10%
Poor 20%

Que-10 Are you satisfied with the training provided for the job?

A)- Strong satisfied B)- Satisfied

C)- Less satisfied D)- Not satisfied

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Strong satisfied 50%
Satisfied 20%
Less satisfied 20%
Not satisfied 10%

Que- 11 Are you satisfy with the security of the job?

A)- Strong secure B)- Secure

C)- Less secure D)- Unsecure

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Strong secure 55%
Secure 25%
Less secure 5%
Unsecure 15%

Que- 12 Do you feel any problem before the management?

A)- Very problems B)- Some problems

C)- No problems D)- Cant say

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Very problems 15%
Some problems 20%
No problems 45%
Cannot say 20%

CHAPTER-10

CONCLUSION, SUGGETION & LIMITATION

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CONCLUSION)-

The most significant impact of IFFCO ambition plan for

growth & globalization will be an the important welfare as

well as human resources of the organization being the

single most critical resources which detainee the effective

utilization of all other resources of the organization.

With the changing business scenario the challenges for the

employee welfare function will be unused that the welfare

policies remain will not only with the business policies of

the company, but also with the changing need &

expectation of its employees.

It will also help to ensure the development to the employee

welfare in term empowering with the necessary knowledge,

skill, leadership, and competencies and alive the innovative

capabilities for gaining competitiveness in the market.

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This would demand from the employee welfare a higher

degree of sensitivity to the environment and the scanning of

the existing welfare policies on the continuous basis to

keep them need based on the times.

Suggestion

To promoted harmonious relation b/w worker &

management.

To make the welfare scheme.

Redcement to the voluntary workers.

LIMITATION

1) There were many problems facing on the time of

entering in the iffco, so the many time waste in

entering in iffco.

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 2) The research was based on the subjective knowledge

rather than the objective one.

3) Most of the employees have faced some problem to

fill the questionnaire.

4) The technical knowledge was not satisfactory and the

employees were not aware about the computer

knowledge also.

CHAPTER-11
BIBLIOGRAPHY

There are some study materials which is used by us to develop my

project report, which are as follows--

Website:

www.iffco.com

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 www.iffco.nic.in

www.indianfertilizer.com

Kothary C.R : Research methodology

Technologies (New Age international Publishers, 2nd edition 2004)

IFFCO Director (H.R) survey & Research report.

Books:-

Agronica

Fertilizer statistics

Hand book of Agriculture

Annual report of IFFC

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 CHAPTER-12

QUESTIONNAIRE

Confidential Name of researcher:- Ojas Agarwal

Institute:- Shri. Jeet Ram Smarak Group

Of Institution Rithora Bareilly.

A study of employees job satisfaction in Iffco anola(Bareilly)

Name: - Age: - ..

Mobile no.: - .... Occupation: - ..

Income: - .........

Please fill these questionnaires as it is part of my research report.

Que-1 Are you satisfied with job?

A)-Strong satisfied B) - Satisfied

C)-Less satisfied D) - Not satisfied

Que-2 Are you satisfied welfare facilities of IFFCO?

A) - Strong agree B)- Agree

C) - Disagree D)- can not say

102
Que-3 Do Labour welfare plays any role in the organization?
A)- Most important role B)- Important role
C)- Less important role D)- Not important role

Que-4 Are you satisfied with your present wages and allowances?
A- Strong satisfied B)- Satisfied
C- Less satisfied D)- Not satisfied

Que-5 what are the objective of the welfare facilities?

A)- Motivation B)- Satisfaction
C)- Competition D)- Need of employees

Que-6 Are you satisfied with fringe benefits?

A)- Strong satisfied B)- Satisfied

C)- Less satisfied D)- Not satisfied

Que-7 Do you believe that the work atmosphere is friendly?

A)- Yes B)- No

C)- Cant say

103
Que-8 Are your superior helps in your development or not?

A)- Yes B)- No

C)- Cant say

Que-9 How do you rank company on treating employee problems

fairly?

A)- Excellent B)- Good

C)- Fair D)- Poor

Que-10 Are you satisfied with the training provided for the job?

A)- Strong satisfied B)- Satisfied

C)- Less satisfied D)- Not satisfied

Que- 11 Are you satisfy with the security of the job?

A)- Strong secure B)- Secure

C)- Less secure D)- Unsecure

Que- 12 Do you feel any problem before the management?

A)- Very problems B)- Some problems

C)- No problems D)- Cant say

104