Professional Documents
Culture Documents
Brochure
Brochure
(continued)
Annexure
COURSE CONTENT Comments from participants of previous
ISO9000 Lead Auditor Courses
1. Introduction
1.1 IRCA and Auditor Registration Scheme Reproduced below are some of the answers
1.2 Auditor Codes of Conduct given by past participants to the question, “What
did you enjoy most about the course”?
2. An Overview of Quality Management
2.1 What is Quality? The friendly and tension free environment
2.2 Managing for Quality created by the trainers.
2.3 What is Quality Assurance?
2.4 Evolution of Quality Management Systems Concepts of ISO 9001 especially process
2.5 An overview of the ISO 9000 series approach.
2.6 Background to ISO 9001:2008
Calmness of trainers in answering all the
3. The Requirements of ISO 9001 Explained queries.
3.1 Introduction and scope
3.2 The Structure of ISO 9001 The learning that comes with each course is
3.3 Quality Management System always good but the way it is given is really
3.4 An overview of ISO 9001 requirements important. The Course material/learning
Exercise on above were very well disseminated and the ease
with which I could learn was good. I enjoyed
4. Quality Auditing learning.
4.1 What is an Audit and why are Audits
necessary? The friendly and tension free environment
4.2 The Audit Process created by the trainers.
4.3 Auditing in relation to the “Process approach”
4.4 ISO 19011 and auditor competence The group activities conducted for
assimilation of subject.
5. The Assessment Process
5.1 An Overview The structured methodology and experience
5.2 Initial Contact and expertise level of the faculty.
5.3 Pre-Assessment Visits
5.4 Document Review Ample time being given to every clause of
5.5 Initial Preparation the standard.
5.6 Development of the Assessment Schedule
5.7 Communication Training material was very clear and
5.8 Detailed Planning sequential methodology was conducive to
5.9 The On-Site Assessment learning.
5.10 Opening Meeting
5.11 Audit Conduct The Role Play-Audit, Exercises in groups &
5.12 Evaluating Results individual assignments.
5.13 Closing Meeting
5.14 Corrective Action The deliberations by the Lead Faculty were
5.15 Formal Report the best thing. His pace & pitch during the
5.16 Follow-Up and Surveillance Visits entire course was constant which led to good
Exercises on above learning.
6. Audit Tools & Techniques
6.1 Detailed Planning & Check List development Good learning and understanding on Standard
6.2 Searching for Evidence (ISO 9001) and also its practical applicability
6.3 Conducting Interview and Asking Questions is well understood. Thanks to the tutors.
6.4 Auditor and Auditee Tactics
6.5 Recording the Results Lively presentation, healthy interaction and
Exercise on above professional approach.
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ISO-9000 QMS Lead Auditor Training Program
Certificated by
International Register of Certificated Auditors (IRCA)-UK
Course provider: NIGEL BAUER & ASSOCIATES, UK
th
205 course, 20-24 July, 2009
FICCI, New Delhi
List of participants
4
Email: [email protected] Email: [email protected]
FACULTY
5
ISO-9000 QMS Lead Auditor Training Program
Certificated by
International Register of Certificated Auditors (IRCA)-UK
Course provider: NIGEL BAUER & ASSOCIATES, UK
th
206 course, 5-9 October, 2009
FICCI, New Delhi
List of participants
FACULTY
7
ISO-9000 QMS Lead Auditor Training Program
Certificated by
International Register of Certificated Auditors (IRCA)-UK
Course provider: NIGEL BAUER & ASSOCIATES, UK
th
207 course, 11-15 January, 2010
FICCI, New Delhi
List of participants
8
9. Mr. Ajit Singh 10. Mr. Somashekharaiah B.
QA/QC-Civil Opp. Health Center
PO: 3603, Renukanagar, Avaragolla Post
Medgulf Construction company W.L.L Davanagere Tq,Karnataka State Pin 577589
Doha, Qatar Email: [email protected]
(M) 009745576219,E.mail: [email protected] (M) 91-9448929885
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FACULTY
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