Carestream Supplier Code Ofconduct 201606
Carestream Supplier Code Ofconduct 201606
Carestream Healths Supplier Code of Conduct is applicable to all its suppliers. The Code is based on the EICC
Code of Conduct described below which complements the procedures in Carestreams
Environmental, Health and Safety Policy
Business Conduct Guide
Corporate Purchasing Policy
Supplier Quality Process
The Supplier Code of Conduct as applied across our supply chain reflects one aspect of Carestreams
sustainability approach with its valued suppliers.
Carestream Health has adopted the Electronic Industry Citizenship Coalition (EICC) Code of Conduct (Version
5.1, 2016, as amended from time to time) as expectations for its suppliers. Although this Code was created for
use in the electronics industry, it is to be applied to all Carestream suppliers as well.
Considered as part of the electronics industry for purposes of this Code are all organizations that may
design, market, manufacture or provide goods and services that are used to produce electronic goods.
The Code may be voluntarily adopted by any business in the electronics sector and subsequently
applied by that business to its supply chain and subcontractors, including providers of contract labor.
To adopt the Code and become a participant (Participant), a business shall declare its support for
the Code and actively pursue conformance to the Code and its standards in accordance with a
management system as herein.
Participants must regard the Code as a total supply chain initiative. At a minimum, Participants shall
also require its next tier suppliers to acknowledge and implement the Code.
Fundamental to adopting the Code is the understanding that a business, in all of its activities, must
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operate in full compliance with the laws, rules and regulations of the countries in which it operates.
The Code encourages Participants to go beyond legal compliance, drawing upon internationally
recognized standards, in order to advance social and environmental responsibility and business ethics.
In alignment with the UN Guiding Principles on Business and Human Rights, the provisions in this
Code are derived from key international human rights standards including the ILO Declaration on
Fundamental Principles and Rights at Work and the UN Universal Declaration of Human Rights.
The EICC is committed to obtaining regular input from stakeholders in the continued development
and implementation of the Code of Conduct.
The Code is made up of five sections. Sections A, B, and C outline standards for Labor, Health and
Safety, and the Environment, respectively. Section D adds standards relating to business ethics;
Section E outlines the elements of an acceptable system to manage conformity to this Code.
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The Code is not intended to create new and additional third party rights, including for workers.
A. LABOR
Participants are committed to uphold the human rights of workers, and to treat them with dignity and
respect as understood by the international community. This applies to all workers including temporary,
migrant, student, contract, direct employees, and any other type of worker. The recognized standards,
as set out in the annex, were used as references in preparing the Code and may be a useful source of
additional information.
1) Freely Chosen Employment Forced, bonded (including debt bondage) or indentured labor,
involuntary prison labor, slavery or trafficking of persons shall not be used. This includes
transporting, harboring, recruiting, transferring or receiving persons by means of threat, force,
coercion, abduction or fraud for labor or services. There shall be no unreasonable restrictions on
workers freedom of movement in the facility in addition to unreasonable restrictions on entering
or exiting company-provided facilities. As part of the hiring process, workers must be provided
with a written employment agreement in their native language that contains a description of terms
and conditions of employment prior to the worker departing from his or her country of origin. All
work must be voluntary and workers shall be free to leave work at any time or terminate their
employment. Employers and agents may not hold or otherwise destroy, conceal, confiscate or
deny access by employees to their identity or immigration documents, such as government-issued
identification, passports or work permits, unless such holdings are required by law. Workers shall
not be required to pay employers or agents recruitment fees or other related fees for their
employment. If any such fees are found to have been paid by workers, such fees shall be repaid
to the worker.
2) Young Workers Child labor is not to be used in any stage of manufacturing. The term child
refers to any person under the age of 15, or under the age for completing compulsory education,
or under the minimum age for employment in the country, whichever is greatest. The use of
legitimate workplace learning programs, which comply with all laws and regulations is supported.
Workers under the age of 18 (Young Workers) shall not perform work that is likely to jeopardize
their health or safety, including night shifts and overtime. Participant shall ensure proper
management of student workers through proper maintenance of student records, rigorous due
diligence of educational partners, and protection of students rights in accordance with applicable
law and regulations. Participant shall provide appropriate support and training to all student
workers. In the absence of local law, the wage rate for student workers, interns and apprentices
shall be at least the same wage rate as other entry-level workers performing equal or similar
tasks.
3) Working Hours Studies of business practices clearly link worker strain to reduced productivity,
increased turnover and increased injury and illness. Workweeks are not to exceed the maximum
set by local law. Further, a workweek should not be more than 60 hours per week, including
overtime, except in emergency or unusual situations. Workers shall be allowed at least one day
off every seven days.
4) Wages and Benefits Compensation paid to workers shall comply with all applicable wage laws,
including those relating to minimum wages, overtime hours and legally mandated benefits. In
compliance with local laws, workers shall be compensated for overtime at pay rates greater than
regular hourly rates. Deductions from wages as a disciplinary measure shall not be permitted. For
each pay period, workers shall be provided with a timely and understandable wage statement that
includes sufficient information to verify accurate compensation for work performed. All use of
temporary, dispatch and outsourced labor will be within the limits of the local law.
5) Humane Treatment There is to be no harsh and inhumane treatment including any sexual
harassment, sexual abuse, corporal punishment, mental or physical coercion or verbal abuse of
workers; nor is there to be the threat of any such treatment. Disciplinary policies and procedures
in support of these requirements shall be clearly defined and communicated to workers.
7) Freedom of Association In conformance with local law, participants shall respect the right of all
workers to form and join trade unions of their own choosing, to bargain collectively and to engage
in peaceful assembly as well as respect the right of workers to refrain from such activities.
Workers and/or their representatives shall be able to openly communicate and share ideas and
concerns with management regarding working conditions and management practices without fear
of discrimination, reprisal, intimidation or harassment.
Participants recognize that in addition to minimizing the incidence of work-related injury and illness, a
safe and healthy work environment enhances the quality of products and services, consistency of
production and worker retention and morale. Participants also recognize that ongoing worker input
and education is essential to identifying and solving health and safety issues in the workplace.
Recognized management systems such as OHSAS 18001 and ILO Guidelines on Occupational Safety
and Health were used as references in preparing the Code and may be a useful source of additional
information.
1) Occupational Safety Worker exposure to potential safety hazards (e.g., electrical and other
energy sources, fire, vehicles, and fall hazards) are to be controlled through proper design,
engineering and administrative controls, preventative maintenance and safe work procedures
(including lockout/tagout), and ongoing safety training. Where hazards cannot be adequately
controlled by these means, workers are to be provided with appropriate, well-maintained,
personal protective equipment and educational materials about risks to them associated with
these hazards. Workers shall be encouraged to raise safety concerns.
2) Emergency Preparedness Potential emergency situations and events are to be identified and
assessed, and their impact minimized by implementing emergency plans and response
procedures including: emergency reporting, employee notification and evacuation procedures,
worker training and drills, appropriate fire detection and suppression equipment, adequate exit
facilities and recovery plans. Such plans and procedures shall focus on minimizing harm to life,
the environment and property.
3) Occupational Injury and Illness Procedures and systems are to be in place to prevent, manage,
track and report occupational injury and illness including provisions to: encourage worker
reporting; classify and record injury and illness cases; provide necessary medical treatment;
investigate cases and implement corrective actions to eliminate their causes; and facilitate return
of workers to work.
5) Physically Demanding Work Worker exposure to the hazards of physically demanding tasks,
including manual material handling and heavy or repetitive lifting, prolonged standing and highly
repetitive or forceful assembly tasks is to be identified, evaluated and controlled.
6) Machine Safeguarding Production and other machinery shall be evaluated for safety hazards.
Physical guards, interlocks and barriers are to be provided and properly maintained where
machinery presents an injury hazard to workers.
7) Sanitation, Food, and Housing Workers are to be provided with ready access to clean toilet
facilities, potable water and sanitary food preparation, storage, and eating facilities. Worker
dormitories provided by the Participant or a labor agent are to be maintained to be clean and safe,
and provided with appropriate emergency egress, hot water for bathing and showering, adequate
heat and ventilation, and reasonable personal space along with reasonable entry and exit
privileges.
8) Health and Safety Communication Participant shall provide workers with appropriate workplace
health and safety training in their primary language. Health and safety related information shall be
clearly posted in the facility.
Participants recognize that environmental responsibility is integral to producing world class products. In
manufacturing operations, adverse effects on the community, environment and natural resources are to
be minimized while safeguarding the health and safety of the public. Recognized management systems
such as ISO 14001 and the Eco Management and Audit System (EMAS) were used as references in
preparing the Code and may be a useful source of additional information.
1) Environmental Permits and Reporting All required environmental permits (e.g. discharge
monitoring), approvals and registrations are to be obtained, maintained and kept current and their
operational and reporting requirements are to be followed.
2) Pollution Prevention and Resource Reduction The use of resources and generation of waste
of all types, including water and energy, are to be reduced or eliminated at the source or by
practices such as modifying production, maintenance and facility processes, materials
substitution, conservation, recycling and re-using materials.
3) Hazardous Substances Chemicals and other materials posing a hazard if released to the
environment are to be identified and managed to ensure their safe handling, movement, storage,
use, recycling or reuse and disposal.
4) Wastewater and Solid Waste Participant shall implement a systematic approach to identify,
manage, reduce, and responsibly dispose of or recycle solid waste (non-hazardous). Wastewater
generated from operations, industrial processes and sanitation facilities are to be characterized,
monitored, controlled and treated as required prior to discharge or disposal. In addition, measures
should be implemented to reduce generation of wastewater. Participant shall conduct routine
monitoring of the performance of its wastewater treatment systems.
5) Air Emissions Air emissions of volatile organic chemicals, aerosols, corrosives, particulates,
ozone depleting chemicals and combustion by-products generated from operations are to be
characterized, routinely monitored, controlled and treated as required prior to discharge.
Participant shall conduct routine monitoring of the performance of its air emission control systems.
6) Materials Restrictions Participants are to adhere to all applicable laws, regulations and
customer requirements regarding prohibition or restriction of specific substances in products and
manufacturing, including labeling for recycling and disposal.
8) Energy Consumption and Greenhouse Gas Emissions Energy consumption and greenhouse
gas emissions are to be tracked and documented, at the facility and/or corporate level.
Participants are to look for cost- effective methods to improve energy efficiency and to minimize
their energy consumption and greenhouse gas emissions.
To meet social responsibilities and to achieve success in the marketplace, Participants and their agents
are to uphold the highest standards of ethics including:
1) Business Integrity The highest standards of integrity are to be upheld in all business
interactions. Participants shall have a zero tolerance policy to prohibit any and all forms of bribery,
corruption, extortion and embezzlement. All business dealings should be transparently performed
and accurately reflected on Participants business books and records. Monitoring and
enforcement procedures shall be implemented to ensure compliance with anti-corruption laws.
2) No Improper Advantage Bribes or other means of obtaining undue or improper advantage are
not to be promised, offered, authorized, given or accepted. This prohibition covers promising,
offering, authorizing, giving or accepting anything of value, either directly or indirectly through a
third party, in order to obtain or retain business, direct business to any person, or otherwise gain
an improper advantage.
4) Intellectual Property Intellectual property rights are to be respected; transfer of technology and
know-how is to be done in a manner that protects intellectual property rights; and, customer
information is to be safeguarded.
5) Fair Business, Advertising and Competition Standards of fair business, advertising and
competition are to be upheld. Appropriate means to safeguard customer information must be
available.
6) Protection of Identity and Non-Retaliation Programs that ensure the confidentiality, anonymity
and protection of supplier and employee whistleblowers 2 are to be maintained, unless prohibited
by law. Participants should have a communicated process for their personnel to be able to raise
any concerns without fear of retaliation.
7) Responsible Sourcing of Minerals Participants shall have a policy to reasonably assure that the
tantalum, tin, tungsten and gold in the products they manufacture does not directly or indirectly
finance or benefit armed groups that are perpetrators of serious human rights abuses in the
Democratic Republic of the Congo or an adjoining country. Participants shall exercise due
diligence on the source and chain of custody of these minerals and make their due diligence
measures available to customers upon customer request.
8) Privacy Participants are to commit to protecting the reasonable privacy expectations of personal
information of everyone they do business with, including suppliers, customers, consumers and
employees. Participants are to comply with privacy and information security laws and regulatory
requirements when personal information is collected, stored, processed, transmitted, and shared.
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Whistleblower definition: Any person who makes a disclosure about improper conduct by an employee or
officer of a company, or by a public official or official body.
Participants shall adopt or establish a management system whose scope is related to the content of
this Code. The management system shall be designed to ensure: (a) compliance with applicable laws,
regulations and customer requirements related to the participants operations and products; (b)
conformance with this Code; and (c) identification and mitigation of operational risks related to this
Code. It should also facilitate continual improvement.
3) Legal and Customer Requirements A process to identify, monitor and understand applicable
laws, regulations and customer requirements, including the requirements of this Code.
4) Risk Assessment and Risk Management A process to identify the legal compliance,
environmental, health and safety 3 and labor practice and ethics risks associated with Participants
operations. Determination of the relative significance for each risk and implementation of
appropriate procedural and physical controls to control the identified risks and ensure regulatory
compliance.
6) Training Programs for training managers and workers to implement Participants policies,
procedures and improvement objectives and to meet applicable legal and regulatory
requirements.
7) Communication A process for communicating clear and accurate information about Participants
policies, practices, expectations and performance to workers, suppliers and customers.
9) Audits and Assessments Periodic self-evaluations to ensure conformity to legal and regulatory
requirements, the content of the Code and customer contractual requirements related to social
and environmental responsibility.
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Areas to be included in a risk assessment for environmental health and safety are production areas, warehouse
and storage facilities, plant/facilities support equipment, laboratories and test areas, sanitation facilities
(bathrooms), kitchen/cafeteria and worker housing/dormitories.
10) Corrective Action Process A process for timely correction of deficiencies identified by internal or
external assessments, inspections, investigations and reviews.
11) Documentation and Records Creation and maintenance of documents and records to ensure
regulatory compliance and conformity to company requirements along with appropriate
confidentiality to protect privacy.
The following standards were used in preparing this Code and may be a useful source of
additional information. The following standards may or may not be endorsed by each Participant.
Version 1.1 Released May 2005. Converted document to EICC format, minor page layout revisions;
no content changes.
Version 5.1 Released March 2015 with revision to A1 to take effect January 1, 2016.
The EICC Code of Conduct was initially developed by a number of companies engaged in the
manufacture of electronics products between June and October 2004. Companies are invited and
encouraged to adopt this Code. You may obtain additional information from eiccoalition.org.
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