Policies, Planning and Guidline Manual Rev 7
Policies, Planning and Guidline Manual Rev 7
GUIDELINE
PLANNING THE WWMS TIER 1
Doc : OPR-1.0-BPL
POLICIES, PLANNING AND GUIDELINES MANUAL Rev : 07
Comply to 7 standards:
ISO 14001: 2004
OHSAS 18001: 2007
ISO 9001: 2008
ISO 50001: 2011
ISO 55000 : 2014
PP 50/2012 SMK3
ISO 17025 : 2008
ISO 14001: 2015
Document Control
This WIMS document is held under Revision Control. The Version displayed on the WIMS-Drive in
the LAN is current.
When authorized users print this document the print date appears in the footer of all internal
pages. Printed documents are only valid on the day of printing. If the document is to be used at
a later date, the user must first check the revision status in the WIMS-Drive.
No controlled copies of WIMS Documents are issued externally. Occasionally there may be a
need to issue a WIMS document to an external party; in all instances these are issued, and
clearly marked, as “UNCONTROLLED COPY”. The revision status of Uncontrolled Copy
Documents is not maintained by SEG; such documents are current only on the day of issue.
Document Approval
This Policies, Planning and Guidelines Manual have been reviewed by Business Process MSS. It is
approved and issued for use by Field Manager and acknowledge by Vice President Geothermal
Operations. Evidence of review and approval is available from the Management Representative
WIMS.
Revision Control
Rev Date By Reviewed Approved Description
01 9 April 07 Cecep Paul Taylor Alex Smillie Transferred Procurement to a new
Gunawan KBP. Transferred Transportation
from SER to OSU.
02 8 Nov Cecep Paul Taylor Alex Smillie Define Top Management and MR’s
2007 Gunawan responsibility in OHS as per LRQA
finding
Edit SHE Policy and add Policy
review mechanism
03 Sept 2009 Faiq Kautsar / Alex Smillie Bret Mattes Changes on company name, logo,
Heribertus & Major review of content,
Dwiyudha including changes to KBP Model
ISO 17025:2005
1.6.2 adding Lab
2.1 Scope application
2.2 Scope Certification
4.7 ISO 17025:2005
TABLE OF CONTENTS
2 Scope ______________________________________________________________ 23
2.1 Scope of Application ________________________________________________________ 23
2.2 Scope of Certification _______________________________________________________ 24
3 Term & definition ____________________________________________________ 25
3.1 Leadership, Commitment and Policy ___________________________________________ 25
3.1.1 Policy _______________________________________________________________________ 25
3.1.2 Leadership & Commitment ______________________________________________________ 25
3.1.3 WIMS Management Overview ___________________________________________________ 25
3.1.4 Organization Structure _________________________________________________________ 28
3.2 Planning __________________________________________________________________ 28
3.2.1 Hazard Identification & Risk Management including Asset Risk _________________________ 28
3.2.2 Customer Focus _______________________________________________________________ 30
3.2.3 Legislative Compliance _________________________________________________________ 30
3.2.4 QHSE Objectives, Targets and Performance Standards ________________________________ 30
3.2.5 Key Performance Indicators _____________________________________________________ 31
3.2.6 31
1 GENERAL INFORMATION
The SEGWWL Integrated Management System Manual (WIMS) establishes SEGWWL commitment
to achieve our vision of completing to prevent injury and ill health, damage to property and
workplace include prevention of pollution, avoid harm to all employees include people who is
working on behalf and or under control of company. Furthermore meeting customer satisfaction
is a must. Health, safety and environmental management which include managing of energy
performance, quality management system and asset management is subscribe to this manual
which intent to:
Provide a framework for managing a successful WW Management System in
accordance with company standards, Indonesia standard, International Standard,
applicable legislation and codes of practice, including establish of a “Zero harm”
culture and meet of Customer requirements.
Details of WIMS vision and mission is set out in the Health, Safety and Environmental
include Energy Management and Quality policy. Part of this policy is provided for Assets
Management Policy, and comply to PP 50/2012 SMK3
Provides an overview of the key aspects of WIMS, which is reinforced by particular
practical and operational procedure(s) and planning documents.
Provide a general guideline of managing asset to support sustainability of process.
Presents information regarding the identification and manage the risks.
Demonstrate its ability to consistently provide product and or service that meets
customer and applicable statutory and regulatory requirements, and
Aims to enhance customer satisfaction through the effective application of the system,
including processes for continual improvement of the system and to assure of conformity
of customer and applicable statutory and regulatory requirements.
1.4 Policy
At Wayang Windu Geothermal Power Station, Senior Management maintains the
following policies and ensures that they are appropriate to the nature and scale of the
organization’s risks. These policies are reviewed during the WIMS annual Management
Review to ensure that they remain relevant and appropriate to the Wayang Windu
Operation.
Clearly defined roles and responsibilities for maintaining, implementing and reviewing the
WIMS is a key feature of the SEGWWL System. Basic WIMS responsibilities are known as
Duty of Care or WIMS obligations. SEGWWL requires that all employees make a personal
commitment to WIMS for several reasons:
The humanitarian reason. Failure to manage WIMS can result in injury, pain,
inefficiency of energy consumption, asset damage and suffering to company
employees as well as associated hardship to the injured person's family. Low
employee morale is another downstream result from serious injury/incident events.
The sustainability reason. Inadequate provision for waste management and pollution
resulting in environmental degradation (e.g. reduced biodiversity) occurs at the
expense of future generations.
The legal reason. Breach of a statute or regulation may expose the offender and the
Company to prosecution and the payment of penalties. A person injured or exposed
to a dangerous environment may also pursue a civil claim and seek financial
compensation against the employer or any other party contributing to an event.
The economic reason. Poor WIMS performance adds to production costs and erodes
profit margins. The costs of disregarding some health and environmental factors may
take some time to impact inefficiency energy consumption and asset damage. The
direct costs of incidents and injuries can be readily calculated, e.g. injury
compensation (or, alternatively, rehabilitation expenses), property damage,
remediation expenses, increased insurance premiums, legal expenses, recruiting and
training, replacement staff, time lost by the injured employee, time spent in
investigating and reporting the incident, loss of production. Furthermore, clients and
potential clients increasingly expect contractors and tender applicants to
demonstrate a high level of commitment to WIMS management.
The responsibilities and activities of key positions in the WIMS are outlined below.
Details regarding the roles and responsibilities of WIMS personnel at a business line
and project level are available in the Project WIMS Management Plans.
Leadership
The Managing Director/CEO is responsible for Leading SEG personnel. He is assisted
in this duty by the VP Geothermal and the WW Field Manager. Collectively, they are
directly responsible for leadership at the Wayang Windu facility. Superintendents are
delegated to provide leadership within their respective areas and, when required, to
provide leadership for wider areas for the Wayang Windu facility as specifically
delegated by the Field Manager.
All management staff has a responsibility to demonstrate leadership qualities at all
times in the manner in which they conduct their activities.
The VP Geothermal regularly assesses the need for training of key staff in leadership
processes and arranges for this to be undertaken.
Frequent Town Hall meetings are held at Wayang Windu. These meetings are the
primary method for formal communications with staff; they facilitate leadership and
provide a forum for feedback about problems.
Management Meetings are conducted on a frequent basis by senior field staff at
Wayang Windu to ensure good coordination. These meetings reinforce the
leadership structure.
The VP geothermal continually keeps in contact with Wayang Windu activities
through the Jakarta Management meetings. These meetings serve to reinforce his
commitment to delegate his authority to his staff. Executive managers attend field
management meetings periodically to demonstrate commitment and to maintain a
forum for detailed communication.
1.5.4 Superintendent
Superintendents are responsible under duty of care legislation and Quality as well as
SEGWWL Systems to consider the potential effects of their designs on the health, safety,
energy, asset and environment of those who will be carrying out the construction,
operation and future maintenance work. Engineers shall complete an assessment of all
the risks of their design and ensure these are documented and distributed to the
Operation Teams.
This includes making an assessment of the risks associated with performing maintenance
and repairs; as well as considering what affect the work may have on the capacity of
people to carry out their regular activities (e.g. the general public, other workers and
contractors
The resources required to the responsibilities and activities of key positions in the QHSE
Manual
1.5.8 Resources
Financial, physical, (e.g. fit-for-purpose equipment), and human or intellectual resources
(e.g. specialized skills and knowledge) are required to meet the WIMS Manual
requirement
WW BUSINES PROCESS
Operating Processes
STP&BPL
Enabling Processes
6.0 Information
5.0 Human Resources 7.0 Finance
Technology
The approaching of this method according to combining the whole process with the
structural function on organization to achieve the mutual understanding and increasing
team work among the function itself.
The group of processes also used to procure materials and services includes the business
activities of procurement planning, purchasing, and sourcing. This process can be further broken
down into sourcing strategies, selecting suppliers and developing contracts, ordering materials
and services, and appraising and developing suppliers.
The group of processes shall ensure that purchased product conforms to specified purchase
requirements. The type and extent of control applied to the supplier and the purchased product
shall be dependent upon the effect of the purchased product on subsequent product
realization or the final product. The most suitable department that can implement this business
process is department SCM
The process group deliver product comprises four main high-level processes: scheduling
production, producing the product, performing quality testing, and maintaining production
records to manage lot traceability. The most suitable department that can implement this
business process is department production
This process group includes processes that are involved in delivering quality services to
customers. These processes include confirming the specific service requirements, identifying and
scheduling resources to meet service delivery requirements, providing the specific service, and
ensuring that the quality of the service is acceptable to the customer
The most suitable department that can implement this business process is department
Maintenance
Process accounting on Field is managing the petty cash and invoicing at site. The process of
field accounting are:
Managing the site invoice to control the validity of invoice, verification with the end user
related with actual service or material delivered, verification to the contract and
payment
Maintaining Petty Cash activities which is used for an Employee who needs petty cash to
continually pay for services eg Dispatcher Transportation, Duty Manager
Manage government and industry relationships includes the processes that manage
government, quasi-government, and industry/ trade relationships, including lobbying
activities. Specific processes in this group include Manage government relations,
Manage relations with quasi-government bodies, Manage relations with trade or industry
groups, and ,Manage lobby activities
Manage relations with board of directors encompasses the processes required to select,
appoint, govern, and communicate with the organization’s board of directors while
complying with the organization’s bylaws.
Manage legal and ethical issues include a variety of processes that address the legal
and moral direction of the organization. Additional processes include determining how
the organization will address the following processes:
Manage public relations includes processes related to the flow of information from an
organization to the public
The most suitable department that can implement this business process is department
External Relation
2 SCOPE
Provides an overview and framework for the IMS component of the SEGWWL Integrated
Management System;
Stipulates IMS requirements for operations; and
Provides the key requirements to comply with International Standard, QMS ISO 9001:2008,
OHSAS 18001:2007, ISO 50001:2011, PAS 55:2008, ISO14001:2015 and PP50/2012 SMK3.
This WIMS manual is designed to be reference and guide to the company’s policies and
procedures for achieving the highest standard of Energy Performance, Asset Management
Performance, Quality, Health, Safety and Environments conformance throughout all SEGWWL
operation or sites. Operating procedures, plans, policies and standard developed by different
functions of the company or other recognized bodies may supplement this manual as
appropriate
OHSAS18001:2007
The scope of certification is applicable to Operational of Wayang Windu Geothermal
Power Station including well production and well injection process.
Scope of audit is 17 clause of OHSAS18001:2007
Refer to the scope of certification, the exclusion clause in the Quality Management
System is:
7.3 Design and development
7.5.2 Validation of processes for production and service provision
7.5.4 Customer property
PP 50/2012 SMK 3
The scope of certification is applicable to Operational of Wayang Windu Geothermal
Power Station including well production and well injection process.
3.1.1 Policy
WIMS policies apply to employees, subcontractors and visitors to SEGWWL projects and
all of which are available via SEGWWL website, intranet and are on display throughout
workplaces. The relevant policies listed below are included in Appendix A.
This policy will be review regularly every 3 year as a maximum or if there is any revision.
The Key Policy is the Policy for Quality, Safety, Health, Environment, Energy and Asset
management system with related policies being in SEGWWL Policy which include
commitment to SHE /Sustainability performance, Energy Performance and Asset
management Performance across the STAR ENERGY organization.
The WIMS component of the WIMS is The Policy sets the overall guidelines and
structured as follows: SEGWWL Policy direction of the approach to Quality,
Safety, Health, Environment, Energy, Asset
Management, and represents the
commitment of management to the
achievement of its aims.
WIMS Management Manual Provides a framework for the WIMS
component of the WIMS, an overview of
the key elements and reference
documents and details the WIMS strategy.
There are eleven key elements to the WIMS
Manual to reflect the Government
Regulation, International Standard &
OHSAS 18001:2007, ISO 50001:2011, ISO
55000:2014, ISO 9001:2008 and
ISO14001:2015 and PP50/2012 (SMK3) or as
specified by other stake holder.
WIMS Procedures documents and registers. Procedures or work practices, which
provide the detailed steps to be taken to
identify quality product, risks, work safely,
protect the environment, asset risk, energy
performance, K3L PP 50/2012, investigate
incidents and achieve continual
improvement.
Project Specific Procedures, Work Project and activity specific procedures
Instructions, & JHA’s and risk assessments prepared by project
personnel prior to commencing activities.
community relation
3.2 Planning
Process of controlling hazards and environmental aspects is started from the beginning of the
project, throughout project life cycle until decommissioning of the plant/facilities.
Environmental, health & safety and asset aspects shall be considered during the initiation of a
project as well as economic value.
It is our practice to identify the OHS hazards and environmental aspects of our
activities, products and services that can be controlled and over which control can be
expected and influenced. Determination will be made for those OHS hazards and
environmental aspects, which have or can have significant risk / impacts on the employee
health & safety and on the environment. Identified significant hazards and environmental
aspects, also asset risk / impacts will be communicated to management.
Identified significant hazard / environmental aspects and risk/impacts are considered when
setting WIMS objectives and targets. The identification of the hazard and environmental
aspects is an ongoing process that determines the past, current and future hazard / aspect
and risk / impact of the activities to the employee health & safety and to the environment.
Significant aspects and impacts will be reviewed when new processes or technology are
installed at the site. Records of these activities will be maintained.
The aim of this process is to consider all hazard and environmental aspects assess the risk and
impacts of Star Energy Geothermal Wayang Windu Limited operations as a basis for
establishing our SEGWWL Integrated Management System.
The identification of hazard and environmental aspect is based on the following considerations
specific to each site:
Any applicable Legal and other requirements obligation, relating to risk assessment and
implementation of necessary control.
the degree of practical control that we have over the hazard / environmental aspects
being considered,
the inputs and outputs associated with our relevant past , current and future activities,
products, and/or services
Normal and abnormal, routine and non-routine operations within Star Energy Group of
Companies.
Shut down and start up conditions,
Activities of all person having access to the workplace, including employees,
contractors and visitors,
Human behavior, capabilities, and other human factors,
Identified hazard originating outside the workplace,
Hazard created in the vicinity of the workplace by work-related activities under the
control the organization,
Infrastructure, equipment and material at the workplace whether provide by the
organization or others,
Changes or proposed changes in the organization, its activities, or materials,
Modification to the SEGWWL Integrated Management System including temporary
changes, and the impact on the operations, processes, and activities,
The design of work areas, processes, installation, machinery/equipment, operating
procedure and work organization including their adaptation to human capabilities,
For the management of change, the organization shall identify the WIMS hazard and
risk associated with the changes in the organization, SEGWWL Integrated Management
System of activities, prior to the introduction of the changes,
potential significant risk / impacts associated with foreseeable or emergency
conditions,
emissions to the air, releases to water, and waste management, use of natural
resources, global impact, and
Other local and community HSE issues.
Star Energy Geothermal Wayang Windu Limited assures that the hazard and aspects
related to these significant risk / impacts are considered in setting its WIMS objectives and
targets. Each site maintains up-to-date information in an Environmental Aspect Matrix, Hazard
Identification Risk Assessment and Determining Control (HIRADC) & Job Hazard Analysis (JSA)
matrices that address the significant WIMS hazards & aspects.
Significant hazard / environmental aspects are hazard / aspects which have a significant
environmental impact, and it is defined as follow:
All hazard / environmental aspect that have a risk / environmental impact regulated by
local or national regulation will automatically defined as significant.
All risk / impact (despite regulatory relation) will be evaluated with criteria. If the
score(s) is/are above the average or medium risk, the associated hazard/aspect and
risk/impacts will be defined as significant ones.
REGULATION TITLE
The SMS Manual and WIMS have been Safety and Asset
developed to meet the requirements of the
following standards: ACT No.1 year 1970
The SMS Manual and WIMS have been Environmental and Energy
developed to meet the requirements of the
following standards: ACT No.32 year 2009
ISO 14001:2015 Environmental Management Systems –
Specification with Guidance for Use
OHSAS 18001:2007 Occupational Health and Safety Management
Systems
ISO 9001:2008 Quality Management Systems – Requirements
ISO 50001:2011 Energy Management Systems
PAS 55:2008 Publicly Available Specification
PP 50/2012 SMK 3 (Sistim Manajemen K3)
3.3.4 Inductions
All SEGWWL and subcontractor employees and all visitors receive an induction prior to
commencing work. The induction are based on SEGWWL key elements
External Communication
Client Meetings & Contract;
Notification/Liaising with government and statutory authorities;
Company liaising with local communities;
Annual Company Report;
SEGWWL Internet site at www.segwwl.com ; and
Public and Industry Exhibitions/ Presentations.
The key elements of the SEGWWL Integrated Management System Manual are:
1. SEGWWL Commitment & Policy
2. WIMS Procedure
3. WIMS Working Instruction
4. WIMS Data Record & Information Management
Portable Fire Extinguishers shall be readily available at offices and on Site. Fire Extinguishers are to
be serviced in accordance with Indonesia Standard or International Standard and details of the
service are to be recorded.
quality, environment, Occupational Health & Safety, Energy and Asset management system also
SMK3 can be made.
The outputs from the management review shall include any decisions and actions related to
improvement of the effectiveness of the management system
Satisfying customers is always the ultimate goal of Company. Delivering product that meet
customers’ requirement is not enough. Customers’ feedbacks are very essential in improving
Company’s products.
To ensure that feedback or complaints from Customers are addressed appropriately, preliminary
actions are taken to respond then reported using Corrective & Preventive Action Request to
Operation superintendent. He / she will monitor, review and verify the actions done by
responsible people in Company to ensure they are effective.
Customer Satisfaction is measured periodically by survey and or other action which appropriate
and relevant to see the Gap between Expectation and Perception to our product. The survey
data and or other action analyzed and the results are brought to Management Review.
Operation Superintendent is responsible in Measuring Customer Satisfaction.
6 ATTACHMENT