Brashears Resume Final
Brashears Resume Final
Brashears Resume Final
[email protected]
410-812-9880
OBJECTIVE
Talented young professional seeking to utilize background and knowledge of database
management, fiscal services, web design and general office support to the betterment of future
employer.
PROFESSIONAL EXPERIENCE
Provided consultant services to the Director of Development to design, create, & test
online giving forms for the Catholic Community Foundation.
● Created multiple types of online giving forms using both Blackbaud
NetCommunity & Raiser’s Edge Online Express
● Built web pages for containment of giving forms utilizing WordPress
● Found creative solutions to specific issues brought by client
● Communicated professionally with client on task parameters
● Displayed expertise in management skills such as strategic planning, change,
projects, processes, training, team-working and client satisfaction.
● Utilized advisory, technical, and communication skills to complete given project
in a timely manner
Served as registrar and main administrative point-of-contact for the 2017 National
Meeting of the NBCC in Orlando, FL.
● Created multiple Excel databases to manage attendee registration payments and
demographics
● Assisted potential attendees with selecting appropriate sessions, classes, and
workshops
● Processed credit card, cash, and check receivables in excess of $20,000
● Successfully designed organizational website using the Website Builder 7 (similar
to WordPress)
● Managed NBCC social media presence to include Twitter, Facebook and web.
Posted and replaced relevant content as needed
● Developed numerous mass mailings to gather potential participant information to
ensure successful marketing and registration of potential Congress attendees.
● Settled account balance disputes as necessary
● Professionally responded to inquiries by phone and email with requested
information.
Responsible for customer purchases and transactions, product inquiries and stock
replenishment activities.
● Processed transactions and payments.
● Handled customer issues and answered questions about products, policies, and
services.
● Re-stocked inventory following expiration guidelines and store procedures.
EDUCATION
Community College of Baltimore County(2018 - )
Database Certification