Leaders Eat Last PDF
Leaders Eat Last PDF
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INTRODUCTION
In this summary
To begin, this summary will cover our basic need for protection and security in
working environments then we’ll dive into a few scientific facts to back this up. Then
we will discuss why we are in our current state, how we got to this point before
moving on to discussing Simon’s ‘Abstraction Challenge’. Next we will summarise
Simon’s Leadership Lessons before a brief look at our current society and finally,
examining what Simon thinks it takes, to be a leader.
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BOOK SUMMARY
BASIC NEEDS
We need protection
Simon describes an environment where bonds are strong, where employees share
the glory with others, success is celebrated and everyone goes home at the end of
the day feeling fulfilled by their work. And this has nothing to do with money earns
or prizes won. This environment that Simon describes is the result of leaders that put
the well-being of their employees first. And in response to this, their employees work
hard, give everything they’ve got to the organisation and support each other. If the
employees feel that their leaders protect them, this will be reflected in their work.
Simon considers an exceptional organisation one where the leaders provide the
protection, and everyone else looks out for each other. They feel safe to push each
other and take risks with big payoffs. The key to making this work is empathy, and the
leaders have to lead the way. Simon makes it clear that putting your employees first
does not mean that business will not thrive. These are the organisations that will
continue to innovate and out-perform the others.
We are family
“Being a leader is like being a parent, and the company is like a new family to
join. One that will care for us like we are their own . . . in sickness and in
health. And if we are successful, our people will take on our company’s name
as a sign of the family to which they are loyal.”
We need to belong
Simon talks about a ‘Circle of Safety’. This works to reduce fears and threats to
everyone inside the circle. It means that employees feel safe and secure, they can
therefore focus their time on seizing opportunities and helping the business to
thrive.
”It is easy to know when we are in the Circle of Safety because we can feel it.
We feel valued by our colleagues and we feel cared for by our superiors. We
become absolutely confident that the leaders of the organization and all
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those with whom we work are there for us and will do what they can to help
us succeed.”
Regrettably, Simon notes that unfortunately, this is not the norm. The norm is for
companies to see profits and margins as the utmost importance, they fail to prioritise
employees needs and happiness. This is where leaders, and organisations are failing.
Simon really pushes the message that our ability to perform depends entirely on
how we feel, how safe and secure we feel in an organisation and if we feel well
looked after. The key is to empower your employees and enable them to work to
their full potential.
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IT’S SCIENCE
Biology
Simon explains that it’s in our nature to understand and take advantage of incentives.
Our bodies work hard to provide feel-good chemicals that are used as a reward for
working hard, looking after others, surviving and ultimately thriving. Just as a boss
may provide a bonus for reaching a milestone, your body responds to successes
with these feel-good chemicals.
”They make us feel good when we find something we’re looking for, build
something we need or accomplish our goals. These are the chemicals of
progress.”
Simon explains that endorphins job is to mask physical pain. More often than not
activated when we are stressed or fearful, endorphins job is to mask the pains with
feelings of pleasure.
When combines with dopamine, that feeling of satisfaction you feel upon
completing a task or reaching a milestone, it becomes clear why these two chemicals
work together well to encourage us to hunt, gather and achieve.
Confidence, as Simon discusses, is something that we all need a boost of from time
to time. We need to feel that we are respected and liked. The feeling of pride, comes
from Serotonin.
Finally, Simon comes to perhaps the best chemical of all. Oxytocin, or better known
as friendship, love, trust. This chemical is released when in the presence of our
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closest friends, or when we give and receive nice things. Oxytocin is what humans
crave the most.
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BRINGING IT BACK TO THE WORKPLACE
Simon emphasises the role of leaders as the most pivotal. They are the ones who
need to make sacrifices, to ensure that those working with and below them are
looked after, respected and fulfilled. A leader builds trust by providing their time,
energy, money etc. If it comes to it, a leader maybe even need to provide the food
off their own plate.
Have courage
Simon identifies courage as one of the most important characteristics in a leader. As
a leader, you need to represent yourself has someone who is courageous and can
provide protection to those working below you. In return, workers will feel trusted,
they will feel like they have the space, freedom and ability to work harder, and
innovate on new ideas, take risks and know that they will be backed up by their
leaders. Simon emphasises that the result is always better work.
Simon explains, that if the leader is not courageous and the employees do not feel
protected, they will be more likely to not innovate in fear of doing something wrong,
or breaking a rule. They will simply come to work, do what’s necessary of them and
nothing more. And this creates unhappy employees.
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HOW DID WE GET HERE?
”Imbalance, as history has proven over and over, will self-correct suddenly
and aggressively unless we are smart enough to correct it ourselves slowly
and methodically.”
It’s the desire for instant gratification and the state of our organisations that lack
strength, trust and loyalty that means that our leaders may not be up to the job. They
are not confident or patient enough to pave the path needed.
Simon points out that people are no longer just people, but perceived as anything
from customers, employees or shareholders to e-mail addresses or expenses to be
tracked. Simon emphasises the relating that we live in a virtual world, and this, as an
abstraction, means that not only our economy will suffer, but our state of being, our
happiness.
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VIRTUAL WORLD & ABSTRACTIONS
” The bigger our companies get, the more physical distance is created
between us and the people who work for us or buy our products. At such
scale, we can no longer just walk into the aisles and count the cans of soup
on the shelf either. Now we rely on documents that report the numbers of
what we’ve sold and how much we’ve made. “
Simons concerns are confronting, he points out that this abstraction of reality and the
separation from other humans means that we, as a result become less human. Our
behaviours can be considered more and more inhuman and we end up doing more
harm to others than good. The picture he paints is not pleasant.
Rule 3. Meet the People You Help. Again, get beyond the computer screen and
take the time to see the actual, tangible results of our time and effort. In turn, this will
motivate us to push harder, do more, be better.
Rule 4. Give Them Time, Not Just Money. It’s a common misconception that
money is the only driver, but the reality is that a leader who offers their time and
energy to those below them, will cultivate a workplace with people who are more
willing to give their time and energy in return. And the result is always going to be
better work and better innovation.
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Rule 5. Be Patient—The Rule of Seven Days and Seven Years. Simon uses this rule
to describe the trust process, he acknowledges that it will take longer that 7 days to
earn trust, but fewer than 7 years. There is no strict formula and everyone is different.
But he emphasises, that it will take time and patience to build trust.
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LEADERSHIP LESSONS
5. Lead the People, Not the Numbers - perhaps the one that Simon talks
about the most throughout this book. Businesses need to look beyond
profit, although it is the goal of every company, it cannot be the primary
priority.
“It is the leaders of companies that see profit as fuel for their cultures
that will outlast their dopamine-addicted, cortisol-soaked
competitors.”
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ARE WE THE PROBLEM?
Simon believes that all managers have the opportunity to be leaders, but they need
to take a step back and look at themselves as the problem and start focusing on
protecting their people, not the numbers.
Simon explains that it’s the strive for success and performance at any cost that
becomes the issue, not the success itself. It becomes unhealthy and imbalanced
when the motive is all about the results and overrides looking after the employees
and those responsible for the results.
”In healthy organisations, as in a healthy society, the drive to win should not
precede the desire to take care of the very people we claim to serve.”
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IT’S ALL ABOUT SERVICE
”Step Twelve is the commitment to help another alcoholic beat the disease.
Step Twelve is all about service. And it is service that is the key to breaking our
dopamine addictions in our organisations too.”
This example makes it very clear, that a crucial element of leadership is the service to
others, service to those in the organisation that need support, trust and respect in
order to work hard and contribute to the organisation thriving.
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CONCLUSION
Key Takeaways
1. It’s a basic human need to feel protected and respected. It’s important
that leaders make their employees feel this.
2. A happy and safe work culture will cultivate harder workers and more
innovation. The key is to empower your employees and enable them to
work to their full potential.
3. A true leader needs to always tell the truth and needs to be courageous.
5. Time can be more valuable than money. Pay rises are not always the
answer.
7. It’s not easy being a leader, it takes time, patience and commitment
Further Reading
If you enjoyed this summary, check out Start with Why, also by Simon Sinek. Start
With Why is about a naturally occurring pattern, a way of thinking, acting and
communicating that gives some leaders the ability to inspire those around them. The
more organisations and people who learn to also start with WHY, the more people
there will be who wake up feeling fulfilled by the work they do.
The Art of People by Dave Kerpern is a great guide on how to manage some of the
most important people and relationships in your life. Kerpern emphasises that
people can make all the difference between an average life and a great life.
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period of time. If you’re looking to step up to a managerial or leadership position for
the first time, check out The First Time Manager.
Finally, How to Win Friends & Influence People by Dale Carnegie is a book that aims
to help you convince people to share your way of thinking, to avoid arguments and
to become more liked.
Guidelines is my eBook that summarises the main lessons from 33 of the best-selling
self-help books in one place. It is the ultimate book summary; Available as a 80-page
ebook and 115-minute audio book. Guidelines lists 31 rules (or guidelines) that you
should follow to improve your productivity, become a better leader, do better in
business, improve your health, succeed in life and become a happier person.
Action Steps
1. Are you a leader? Take a step back and asses whether you are
prioritising profits or people? Take another look at Simon’s definitions
of a manager vs. a leader. Which category do you fall into?
4. If you liked this summary, you can purchase the book on Amazon.
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