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E-Commerce MCQ INFOTECH 200 Questions PDF
E-Commerce MCQ INFOTECH 200 Questions PDF
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‘E-COMMERCE – MCQ’s
Q2.Which of the following is part of the four main types for e‐commerce?
a. B2B
b. B2C
c. C2B
d. All of the above
Answer: D
Q9.Which products are people most likely to be more uncomfortable buying on the Internet?
a. Books
b. Furniture
c. Movies
d. All of the above
Answer: B
Q10. Which products are people most likely to be comfortable buying on the Internet?
a. Books
b. PCs
c. CDs
d. All of the above
Answer: D
Q11. Digital products are best suited for B2C e‐commerce because they:
a. Are commodity like products
b. Can be mass‐customized and personalized
c. Can be delivered at the time of purchase
d. All of the above
Answer: D
Q13. All of the following are techniques B2C e‐commerce companies use to attract customers, except:
a. Registering with search engines
b. Viral marketing
c. Online ads
d. Virtual marketing
Answer: D
Q16. Which term represents a count of the number of people who visit one site, click on an ad, and are
taken to the site of the advertiser?
a. Affiliate programs
b. Click‐through
c. Spam
d. All of the above
Answer: B
Q17. What is the percentage of customers who visit a Web site and actually buy something called?
a. Affiliate programs
b. Click‐through
c. Spam
d. Conversion rate
Answer: D
Q18. What are materials used in production in a manufacturing company or are placed on the shelf for sale
in a retail environment?
a. Direct materials
b. Indirect materials
c. EDI
d. None of the above
Answer: A
Q19. What are materials that are necessary for running a modern corporation, but do not relate to the
company's primary business activities?
a. Direct materials
b. Indirect materials
c. EDI
d. None of the above
Answer: B
Q22. What is the process in which a buyer posts its interest in buying a certain quantity of items, and sellers
compete for the business by submitting successively lower bids until there is only one seller left?
a. B2B marketplace
b. Intranet
c. Reverse auction
Q23. What are plastic cards the size of a credit card that contains an embedded chip on which digital
information can be stored?
a. Customer relationship management systems cards
b. E‐government identity cards
c. FEDI cards
d. Smart cards
Answer: D
Q25. Which form of e‐commerce currently accounts for about 97% of all e‐commerce revenues?
a. B2B
b. B2C
c. C2B
d. C2C
Answer: A
Q26. Which of the following are advantages normally associated with B2B e‐commerce?
a. Shorter cycle times
b. Reduction in costs
c. Reaches wider audiences
d. all of the above
Answer: D
Q29. If it is easy for competitors to enter the market, the threat of new entrants is considered:
a. High
b. Low
c. More
d. Less
Answer: A
Q30. An industry is less attractive for suppliers when the rivalry among existing competitors is:
a. High
b. Low
c. More
Q33. Which of the following is a useful security mechanism when considering business strategy and IT?
a. encryption
b. decryption
c. firewall
d. all the above
Answer: D
Q35. A product or service that customers have come to expect from an industry, which must be offered by
new entrants if they wish to compete and survive, is known as a(n)?
a. Switching costs
b. Loyalty programs
c. Entry barriers
d. Affiliate programs
Answer: C
Q36. Which of the following statements accurately reflect the impact of technology?
a. Technology has caused buyer power to increase
b. Technology has lessened the entry barriers for many industries
c. Technology has increased the threat of substitute products and services
d. all of the above
Answer: D
Q37. A business cannot be all things to all people. Instead, a business must:
a. Identify target customers
b. Identify the value of products/services as perceived by customers
c. all of the above
d. None of the above
Answer: C
Q40. A business competing in a commodity like environment must focus on which of the following?
a. Price
b. Ease / speed of delivery
c. Ease of ordering
d. all of the above
Answer: D
Q41. Which of the following refers to creating products tailored to individual customers?
a. customization
b. aggregation
c. Direct materials
d. Reverse auction
Answer: A
Q42. Materials used in the normal operation of a business but not related to primary business operations are
called what?
a. Supplies
b. Direct materials
c. Indirect materials
d. Daily stuff
Answer: C
Q44. What is the name given to an interactive business providing a centralized market where many buyers
and suppliers can come together for e‐commerce or commerce‐related activities?
a. Direct marketplace
b. B2B
c. B2C
d. Electronic marketplace
Answer: D
Q45. Which form of e‐marketplace brings together buyers and sellers from multiple industries, often for MRO
materials?
a. horizontal
b. Vertical
c. Integrated
d. Inclined
Answer: A
Q46. Which form of e‐marketplace brings together buyers and sellers from the same industry?
a. horizontal
Q50. Which, if any, of the following types of ads are people most willing to tolerate?
a. pop‐under ad
b. pop‐up ad
c. banner ad
d. none of the above
Answer: D
Q51. Which of the following is an Internet‐based company that makes it easy for one person to pay another
over the Internet?
a. electronic check
b. electronic bill presentment and payment
c. conversion rates
d. financial cybermediary
Answer: D
Q52. Which of the following is a method of transferring money from one person's account to another?
a. electronic check
b. credit card
c. e‐transfer
d. none of the above
Answer: A
Q54. If you need to transfer money to another person via the internet, which of the following methods could
you use?
Q55. Which of the following permits the transmission of a bill, along with payment of that bill, to be
conducted over the Internet?
a. financial cybermediary
b. electronic check
c. electronic bill presentment and payment
d. all of the above
Answer: C
Q56. A combination of software and information designed to provide security and information for payment
is called a what?
a. digital wallet
b. pop up ad
c. shopping cart
d. encryption
Answer: A
Q57. What is the name for direct computer‐to‐computer transfer of transaction information contained in
standard business documents?
a. internet commerce
b. e‐commerce
c. transaction information transfer
d. electronic data interchange
Answer: D
Q59. Public key encryption uses multiple keys. One key is used to encrypt data, while another is used to
decrypt data. The key used to encrypt data is called the _____ key, while the key used to decrypt data is
called the _____ key.
a. encryption, decryption
b. private, public
c. encryption, public
d. public, private
Answer: D
Q61. When a transaction is processed online, how can the merchant verify the customer's identity?
a. use secure sockets layers
b. use secure electronic transactions
c. use electronic data interchange
Q62. The practice of forging a return address on an e‐mail so that the recipient is fooled into revealing
private information is termed?
a. hacking
b. cracking
c. dumpster diving
d. spoofing
Answer: D
Q64. What is an internal organizational Internet that is guarded against outside access by a special security
feature called a firewall (which can be software, hardware, or a combination of the two)?
a. Client/server network
b. Intranet
c. Extranet
d. Thin client
Answer: B
Q65. What is an intranet that is restricted to an organization and certain outsiders, such as customers and
suppliers?
a. Client/server network
b. Intranet
c. Extranet
d. Thin client
Answer: C
Q66. What is a detailed process for recovering information or an IT system in the event of a catastrophic
disaster such as a fire or flood?
a. Disaster recovery plan
b. Hot site
c. Cold site
d. Disaster recovery cost curve
Answer: A
Q67. What is a separate facility that does not have any computer equipment but is a place where the
knowledge workers can move after the disaster?
a. Disaster recovery plan
b. Hot site
c. Cold site
d. Disaster recovery cost curve
Answer: C
Q68. What is a separate and fully equipped facility where the company can move immediately after the
disaster and resume business?
a. Disaster recovery plan
b. Hot site
c. Cold site
d. Disaster recovery cost curve
Answer: B
Q70. Which factor determines when your IT system will be available for knowledge workers to access?
a. Availability
b. Accessibility
c. Reliability
d. None of the above
Answer: A
Q71. Which factor determines who has the right to access different types of IT systems and information?
a. Availability
b. Accessibility
c. Reliability
d. Scalability
Answer: B
Q72. Which factor ensures your IT systems are functioning correctly and providing accurate information?
a. Availability
b. Accessibility
c. Reliability
d. Scalability
Answer: C
Q73. Which factor represents how well your system can adapt to increased demands?
a. Availability
b. Accessibility
c. Reliability
d. Scalability
Answer: D
Q75. What is a set of conditions used to measure how well a product or system functions?
a. Flexibility
b. Performance
c. Capacity planning
d. Benchmark
Answer: D
Q76. What determines the future IT infrastructure requirements for new equipment and additional network
capacity?
a. Flexibility
b. Performance
c. Capacity planning
d. Benchmark
Answer: C
Q78. What defines all of the steps or business rules, from beginning to end, required for a process to run
correctly?
a. Workflow
b. EIP
c. Workflow system
d. SLA
Answer: A
Q84. Which concept suggests that different applications and computer systems should be able to
communicate with one another?
a. Integration
b. Web services
c. Scalability
d. Interoperability
Answer: D
Q86. Which process can prevent data from lose due to computer problems or human errors?
a. backup
b. recovery
c. benchmarking
d. data cleansing
Answer: A
Q87. Which process is used to reinstall data from a copy when the original data has been lost?
a. backup
b. recovery
c. benchmarking
d. data cleansing
Answer: B
Q88. What describes a process of continuously measuring results and comparing those results to optimal
performance so that actual performance may be improved?
a. Performance
b. Capacity planning
c. Benchmarking
d. Data cleansing
Answer: C
Q90. Who breaks into other people's computer systems and steals and destroys information?
a. Hackers
b. softwares
c. Hacktivists
d. Script kiddies
Answer: a
Q91. What is software that comes hidden in free downloadable software and tracks your online movements,
mines the information stored on your computer, or uses your computer's CPU and storage for some task you
know nothing about?
a. Web log
b. Clickstream
c. Anonymous Web browsing service
d. None of the above
Answer: D
Q95. What is a type of virus that spreads itself, not just from file to file, but from computer to computer via
e‐mail and other Internet traffic?
a. Computer virus
b. Worm
c. Denial‐of‐service attack
d. None of the above
Answer: B
Q96. What floods a Web site with so many requests for service that it slows down or crashes?
a. Computer virus
b. Worm
c. Denial‐of‐service attack
d. None of the above
Answer: C
Q97. What harnesses far‐flung computers together by way of the Internet or a virtual private network to
share CPU power, databases, and database storage?
a. Computer virus
b. Worm
c. Denial‐of‐service attack
d. None of the above
Answer: D
Q98. What consists of the identification of risks or threats, the implementation of security measures, and the
monitoring of those measures for effectiveness?
a. Risk management
b. Risk assessment
c. Security
d. None of the above
Answer: A
Q99. What is the process of evaluating IT assets, their importance to the organization, and their susceptibility
to threats, to measure the risk exposure of these assets?
a. Risk management
b. Risk assessment
c. Security
d. None of the above
Answer: B
Q100. What is the process of making a copy of the information stored on a computer?
Q102. What is hardware and/or software that protects computers from intruders?
a. Backup
b. Anti‐virus
c. Firewall
d. Biometrics
Answer: C
Q103. What is the use of physical characteristics — such as your fingerprint, the blood vessels in the retina of
your eye, the sound of your voice, or perhaps even your breath — to provide identification?
a. Backup
b. Anti‐virus
c. Firewall
d. Biometrics
Answer: D
Q105. What scrambles the contents of a file so you can't read it without having the right decryption key?
a. Encryption
b. Intrusion‐detection software
c. Security‐auditing software
d. All of the above
Answer: A
Q106. What is an encryption system that uses two keys: a public key that everyone can have and a private
key for only the recipient?
a. Encryption
b. Public key encryption
c. Intrusion‐detection software
d. Security‐auditing software
Answer: B
Q107. What looks for people on the network who shouldn't be there or who are acting suspiciously?
a. Encryption
b. Public key encryption
c. Intrusion‐detection software
d. Security‐auditing software
Answer: C
Q117. When you purchase copyrighted software, what actually are you paying for?
a. The cost of the CDs, manuals, and development of the software
b. The cost of the CDs, manuals, and a share of the cost of the software development
c. A share of the cost of software development
d. All of the above
Answer: D
Q120. Which of the following examines information passing through switches, hubs, or routers?
a. Key logger
b. Packet sniffer
c. Log analysis tools
d. Screen captures
Answer: B
Q125. A technique used to gain personal information for the purpose of identity theft, often by e‐mail, is
called?
a. Phishing
b. Carding
c. Brand spoofing
d. All of the above
Answer: D
Q126. Companies can gather information about employees and potential employees from which of the
following places?
a. Job applications
b. Credit reports
c. Companies that track Web surfers
d. All of the above
Answer: D
Q132. What is the unauthorized use, duplication, distribution or sale of copyrighted software?
a. Fair Use Doctrine
b. Pirated software
c. Counterfeit software
d. Privacy
Answer: B
Q133. What is a program, when installed on a computer, records every keystroke and mouse click?
a. Key logger software
b. Hardware key logger
c. Cookie
d. Adware
Answer: A
Q134. What is software you don't want hidden inside software you do want?
a. Adware
b. Trojan‐horse software
c. Spyware
d. All of the above
Answer: D
Q136. What is a fully‐equipped computer that you wear as a piece of clothing or attached to a
piece of clothing similar to the way you would carry your cell phone on your belt?
a. Wearable computer
b. GPS
c. Implant chip
d. None of the above
Answer: A
Q138. Which of the following is not a reason why digital cash has turned out to be extremely difficult?
a. If your system crashes you lose your money
b. There is only one standard
c. Digital cash makes money laundering easy
d. Digital cash travels across the vast Internet and is susceptible to begin stolen
Answer: B
Q144. Which of the following an accurate statement about internet phone calls?
a. They are possible but not yet free
b. They are not possible
c. They are currently standard practice
d. None of the above is an accurate statement about internet phone calls
Answer: A
Q145. What are the most commonly used input devices today?
a. Keyboard
b. Mouse
c. All of the above
d. None of the above
Answer: C
Q146. Which of the following can be used to help identify people in a crowd?
a. Biochip
b. Implant chip
c. Facial recognition software
d. Vision chip
Answer: C
Q152. The smart card which use antenna for reading and writing data
a. Contact smart card
b. Contactless smart card
c. Proximity smart card
d. Both B and C
Answer: D
Q154. Which of the smart card uses a sim like structure for reading and writing data
a. Contact smart card
b. Contactless smart card
c. Proximity smart card
d. Both B and C
Answer: A
Q159. Which one is the third party payment providers who offer digital wallets for E‐merchants
a. Oxicash
b. PayMate
c. PayPass
d. All the above
Answer: D
Q164. Which e‐government arena is being used when governmental agencies send out and accept bids for
work?
a. G2G
b. G2B
c. G2C
d. G2G
Answer: B
Q168. The protocol which allows the file transfer between computers is
a. TCP/IP
b. FTP
c. HTTP
d. SOA
Answer: B
Q190. What is the legal protection afforded an expression of an idea, such as a song, video game, and
some types of proprietary documents?
a. Ethics
b. Intellectual property
c. Copyright
d. Fair Use Doctrine
Answer: C
Q192. What is an arrangement made between e‐commerce sites that direct users from one site to the
other?
a. Spam
b. Viral marketing
c. Affiliate programs
d. None of the above
Answer: C
Q198. The virus that are commonly found in word documents are called‐‐‐‐‐‐‐‐‐‐‐‐‐‐
a. Macro
b. Trojan horse
c. Script virus
d. None of the above
Answer: A
Q199. The virus that are attached with vb and java files are called
a. Macro
b. Trojan horse
c. Script virus
d. None of the above
Answer: C