City of Madrid: Public Safety Technology Aids in Coordinated Emergency Response
City of Madrid: Public Safety Technology Aids in Coordinated Emergency Response
Because each of the first responder agencies had its own communica-
tion technology, a common mobile infrastructure had to be deployed.
Most vehicles, from police cars to ambulances to fire engines, are
equipped with mobile wireless computers or PDAs that are connected
to CISEM. The mobile infrastructure is critical; it provides true inter-
operability among the various agencies and also enables a two-way
interchange of information—which gives managers vital, on-the-scene
input that helps them develop a better understanding of what is hap-
pening in the field.
This single, unified view of status and events reduces confusion and
enables far faster and more effective decision making. Managers are
now better able to deploy the right assets the first time, reducing
response time by 25 percent.
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ODC03154-USEN-00