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INTRODUCTION
Around half of all illness is linked to choices people make in their everyday lives. Whether that is
the choice to smoke, drink excessively, eat too much or exercise too little. These patterns of
behavior may be ‘deeply embedded in people’s social and material circumstances, and their
cultural context (National Institute for Health and Clinical Excellence [NICE], 2007). The health
and economic impacts of major health problems that are, in part, avoidable are well known and
there is overwhelming evidence that changing people’s health related behavior can have a major
impact on some of the largest causes of mortality and morbidity and their costs to society (House
of Lords Science and Technology Committee, 2011). For instance, obesity is an eminently
avoidable but nonetheless growing problem in Europe. Addressing obesity is a key goal of much
public health policy. The condition has been linked with an increased risk of a wide range of
CASE SYNOPSIS
The case examines the development and impact of a social marketing program name the
“Liverpool’s Challenge” which was aimed at reducing obesity in Liverpool, a large city in the
north-west of England that has a higher than average social disadvantage and worse than average
health profile. Recognizing that government campaigns promoting healthy eating and exercise
tended to have limited success, Liverpool Primary Care Trust (PCT), the local health
commissioning body social marketing team focused on developing insights into the factors that
motivate people to change their habits. They found that, while most people were aware of benefits
of a healthier diet and were keen to lose weight, they found it difficult to stick to a long-term
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regime and often felt isolated and therefore unmotivated. The subsequent social marketing
program that was developed formed relationships with the target audience using Customer
Relationship Management (CRM) techniques more commonly used in the commercial sector, to
provide people with ongoing support and feedback within the framework of a city-wide challenge
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ADRESSING QUSTION ONE
Several behavioral change theories have been recorded in literature. These theories explain how
individuals adopt several behavioral traits through established theoretical procedures. The
following are accounts of some behavioral change theories that will be considered for this analysis:
Self-efficacy Theory
challenging task such as facing an exam or undergoing surgery. This impression is based upon
factors like the individual's prior success in the task or in related tasks, the individual's
the amount of effort an individual will expend in initiating and maintaining a behavioral change,
so although self-efficacy is not a behavioral change theory per se, it is an important element of
many of the theories, including the health belief model, the theory of planned behavior and the
According to the social learning theory (more recently expanded as social cognitive theory,
behavioral change is determined by environmental, personal, and behavioral elements. Each factor
affects each of the others. For example, in congruence with the principles of self-efficacy, an
individual's thoughts affect their behavior and an individual's characteristics elicit certain
responses from the social environment. Likewise, an individual's environment affects the
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development of personal characteristics as well as the person's behavior, and an individual's
behavior may change their environment as well as the way the individual thinks or feels. Social
learning theory focuses on the reciprocal interactions between these factors, which are
The theory of reasoned action assumes that individuals consider a behavior’s consequences before
behavior and behavioral change. According to Icek Ajzen, intentions develop from an individual's
perception of a behavior as positive or negative together with the individual's impression of the
way their society perceives the same behavior. Thus, personal attitude and social pressure shape
In 1985, Ajzen expanded upon the theory of reasoned action, formulating the theory of planned
behavior, which also emphasizes the role of intention in behavior performance but is intended to
cover cases in which a person is not in control of all factors affecting the actual performance of a
behavior. As a result, the new theory states that the incidence of actual behavior performance is
proportional to the amount of control an individual possesses over the behavior and the strength
of the individual's intention in performing the behavior. In his article, Further hypothesizes that
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behavior. In 2010, Fishbein and Ajzen introduced the reasoned action approach, the successor of
According to the trans-theoretical model of behavior change, also known as the stages of change
model, states that there are five stages towards behavior change. The five stages, between which
contemplation, preparation for action, action, and maintenance. At the pre-contemplation stage, an
individual may or may not be aware of a problem but has no thought of changing their behavior.
From pre-contemplation to contemplation, the individual begins thinking about changing a certain
behavior. During preparation, the individual begins his plans for change, and during the action
stage the individual begins to exhibit new behavior consistently. An individual finally enters the
maintenance stage once they exhibit the new behavior consistently for over six months. A problem
faced with the stages of change model is that it is very easy for a person to enter the maintenance
stage and then fall back into earlier stages. Factors that contribute to this decline include external
factors such as weather or seasonal changes, and/or personal issues a person is dealing with.
The health action process approach (HAPA) is designed as a sequence of two continuous self-
regulatory processes, a goal-setting phase (motivation) and a goal-pursuit phase (volition). The
second phase is subdivided into a pre-action phase and an action phase. Motivational self-efficacy,
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outcome-expectancies and risk perceptions are assumed to be predictors of intentions. This is the
motivational phase of the model. The predictive effect of motivational self-efficacy on behavior is
assumed to be mediated by recovery self-efficacy, and the effects of intentions are assumed to be
mediated by planning. The latter processes refer to the volitional phase of the model. Which is
A common behavior that is frowned upon in the Ghanaian setting is smoking. Various culprits of
this practice share that ordeals and challenges they face in dealing with the attempts to quit and
this phenomenon can clearly be scrutinized under the lenses of behavioral change theories.
Two theories that can help in understanding challenges associated with behavioral change are the
The theory of planed behavior is grounded on the assumption that the strength of an individual’s
intentions on changing a particular behavior could go a long way in aiding in the behavioral
change. Considering the fact that almost all smokers are addicted the act, there may be the disparity
between the willingness to change behavior and the actual intentions backing that behavioral
change. According to the propounded theory, the strength of the intentions of the individual may
go along to help in the behavior change which is a challenge to most smokers who are somewhat
addicted to the act and may have a very intention on changing from that behavior.
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The trans-theoretical model can also be a yardstick to understanding challenges in behavioral
changes. This model is built on the assumption that behavioral changes occur in series of stages.
The challenge of this theory to behavioral change is that, for a particular behavior such as smoking,
which may follow this model. For instance what if an individual reverts from one stage to another,
how then, can progress be measured. The theory states that, during preparation, the individual
begins his plans for change, and during the action stage the individual begins to exhibit new
behavior consistently. This is a challenge in addictions such as smoking where progress may not
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ADRESSING QUSTION TWO
Behavior change approaches promote health related activities through individual changes in
lifestyle that are appropriate to people’s settings. The assumption is that, before people can change
their lifestyle, they must first understand basic facts about a particular health issue, adopt key
attitudes, learn a set of skills and be given access to appropriate services. The simple logic is that
some behavior leads to ill-health, and so persuading people directly to change their behavior must
be the most efficient and effective way to reduce illness. This reasoning is attractive to decision-
makers because it promises quantifiable results within a short time frame, can deal with high
prevalence health problems, is relatively simple and offers savings in health care services,
These approaches attempt to provide new knowledge and skills that people need to adopt a
technologies, motivation, counselling, persuasion, influencing social norms and coercion. Health
promotion has also relied on pre-packaged, top-down programs especially for health education and
multi-risk factor reduction interventions. These have not guaranteed a change in behavior and has
led to a “blaming of the victim”, for example, for drinking too much alcohol or continuing to
smoke even though people know the behavior is harmful. This can create feelings of mistrust
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between “expert” practitioners and the public, further exasperated by changes in health messaging,
Another important factor to consider in behavioral change methods is the power of social group
action in changing behavior as described by the Liverpool Challenge case study. In Ghana for
instance, a case we could liken this to, is the END TRAMADOL NOW campaign embarked by
neighborhoods, districts and certain suburbs of the capita town, Accra where there are suspicions
of the abuse of the tramadol drug, to come together and help people in these areas stop the abuse
of the drug.
There are certain social norms such as peer pressure, youth unemployment, and negligence, lack
of proper education on medications and a host of other which has contributed to a lot of the youth
clinging on such drugs and abusing them. Over the past few months (2018) in Ghana, there has
been efforts to educate the youth on the effects of these drugs and hence the group counseling and
other social group initiatives undertaken to revert these behaviors. The resultant responses are
telecasted on national for everyone to join in the fight against drug abuse. This is an approach that
enforces the social group power approach as adopted by the Liverpool Challenge case and serves
Fundamentally, people do not resist change, but they do resist being changed. This is a situation
made worse by health promotion programs that have an over-reliance on didactic styles of
communication, inadequate audience segmentation, and inappropriate message content and weak
material development.
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The art of health promotion is knowing when and how to use the science to produce a desired
outcome but many practitioners lack the competence and confidence to achieve this in different
contexts. Behavior change and health promotion can be made more effective and sustainable if the
following elements are included (1) a strong policy framework that creates a supportive
environment and (2) an enablement of people to empower themselves to make healthy lifestyle
decisions.
It is important to recognize that a strategy to influence health behaviors may involve a number of
different actions, less attention has been placed on making use of psychological tools that can
influence internal and social factors that impact on behavior (Prendergast et al., 2008).
The most passive and least intensive of options is the simple distribution of information, perhaps
through the mass media or through more targeted means, such as in primary care physician
practices. Improving health literacy through health education is a more intensive approach that can
help communicate issues such as how to interpret risk. This could be combined with provision of
information on the health consequences of some actions, which can include visual prompts at the
time that decisions are being made. This may, for instance, include voluntary industry agreements
or legislative requirements on the provision of information on the calorie, fat, sugar and salt content
of foods in restaurants.
Another approach is to make use of one-to-one or group-based learning and support. This may
often be delivered by health-care professionals, as well as by peer groups. People often like to have
an external pressure or commitment, challenging but sympathetic, to help them to do the things
they want to do anyway. For other individuals, however, being part of a mutually reinforcing group
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may be the key to behavior change, the peer-to-peer elements of Weight Watchers and Alcoholics
Anonymous are clearly key components of those approaches. Mechanisms can also be used to help
routinize health promoting behaviors, such as the use of pedometers for walking, or food diaries
Many actions can help improve access to healthier choices, without preventing individuals
engaging in unhealthy activities. This approach can again draw on what is known from psychology
that individuals will generally make do with the portion size on their plates; therefore, reducing
the size of the portion (or indeed the plate) may help to reduce calorie intake. Other measures
might involve reducing the size of chocolate bars, which does not limit the ability of a person to
buy further bars if they so wish. In the same way, ‘all that you can eat’ buffet-style restaurants and
happy hour bars are likely to encourage an individual to consume more calories than they would
normally. Legislative/ regulatory change may be required to reduce access to these types of
Measures to change the physical environment in which people live can also be used to influence
their behavior; examples are the provision of dedicated green spaces or cycle lanes to encourage
cycling; installation of traffic-calming measures in residential areas to change driver behavior; and
(Marteau, Hollands & Fletcher, 2012); for instance, the way in which products are displayed at the
point of sale could be varied for example, not having cigarettes on view at checkout counters, or
having healthy foods near these checkouts. In the same way, access to salads in self-service
restaurants could be made easier, while less healthy foods might require a bit more effort to reach.
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Financial measures have long been used as part of public health policies. Many have assumed that,
in line with conventional economic theory, increasing/ decreasing costs associated with
unhealthy/healthy activities will have an impact on demand and consumption patterns. Behavioral
economic aspects have not been explicitly considered in their design. Traditionally, these measures
have taken the form of specific taxes on the consumption of some goods such as cigarettes or
alcohol. To a lesser extent, taxation has also been used to tax unhealthy foods such as fats or sugary
drinks, although several European governments have introduced ‘fat taxes’, but not always
successfully (as was the case in Denmark (Snowdon, 2013)). Subsidies for healthy products can
also be used. These may be targeted at either the consumer or perhaps the supplier (this may also
counter any incentives that the food industry receives to display certain products in prominent
individuals, for instance through the provision of vouchers to reduce the costs of gym membership,
or regulations around the pricing of products. These again assume that individuals operate as
rational individuals in responding to price signals. Actions informed by behavioral economics can
also make use of material or financial incentives to reinforce behavior change, and examples can
get individuals to make a formal commitment to behavior change have been shown to have impact.
Such commitment contracts are sometimes combined with financial incentives. Funds may be
measures can also be used to increase participation rates in health-promoting activities, such as
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ADRESSING QUSTION THREE
The pecks of social campaign on behavioral changes may range from observations of enormous
strengths as against several other limitations. The challenge for behaviorists and entities
responsible or interested in some sought of behavioral change is to identify such strengths and
conflicting limitations to create the best strategies for social campaigns. The subsequent
People can make real improvements to their health by choosing to change their lifestyle.
Can be aimed directly at specific audiences, e.g. dangers of anorexia in teenage girl’s
magazines.
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Provides information for people to make well-informed choices independently
(empowerment).
Complex relationship between individual behavior and social and environmental factors.
Behavior may be a response to a person's living conditions which may be beyond individual
People may feel preached at or dictated to and so resist campaigns and promotions.
People may throw away promotion materials like leaflets without reading them.
Considering televised campaigns, many people don't watch television advertisements that
Email and website promotions are limited to those with internet access.
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REFERENCE
van der Linden, S. (2013). "A Response to Dolan. In A. Oliver (Ed.)" (PDF). pp. 209–2015.
Lange, Paul A. M. Van; Kruglanski, Arie W.; Higgins, E. Tory (2011-08-31). Handbook of
Ajzen, Icek (1985-01-01). Kuhl, PD Dr Julius; Beckmann, Dr Jürgen, eds. Action Control. SSSP
Springer Series in Social Psychology. Springer Berlin Heidelberg. pp. 11–39. doi:10.1007/978-3-
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Prochaska, James O.; Velicer, Wayne F. (1997-09-01). "The Transtheoretical Model of Health
smoking: toward an integrative model of change". Journal of Consulting and Clinical Psychology.
Schwarzer, Ralf (2008-01-01). "Modeling Health Behavior Change: How to Predict and Modify
the Adoption and Maintenance of Health Behaviors". Applied Psychology. 57 (1): 1–29.
Fogg, BJ (2009-01-01). "A Behavior Model for Persuasive Design". Proceedings of the 4th
International Conference on Persuasive Technology. Persuasive '09. New York, NY, US: ACM:
Hawkins, Robert P.; Kreuter, Matthew; Resnicow, Kenneth; Fishbein, Martin; Dijkstra, Arie
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