Professional Documents
Culture Documents
Designing For Adult Learners
Designing For Adult Learners
Applying Adult
Learning Theory
www.digitalpromise.org
Accelerating Change | 1
It’s a staggering statistic — 36 million adults in the United
States read at a 3rd grade level or below.1 Of these, more
than two-thirds are members of the workforce but don’t
have the skills for advancement.2 Yet, finding and completing
education programs is often a struggle for this population.
Access to quality education programs is making powerful use of technology with these
limited at best — our current adult education learners, including online courses for factory
programs can only handle about four million workers in rural communities, cell phone
of those 36 million learners.3 And, because based text and audio programs for English
they often juggle multiple jobs and family language learners, and libraries providing
duties, staying in and finishing a program is tablets for patrons to learn digital literacy skills.
a challenge for most.4 Additionally, much of
what these students are learning does not This is only the beginning. 36 million adults
align with the skills they need for today’s means a potential market opportunity
workforce.5 So, often students (who may estimated at three to six billion dollars.8
not be confident in their learning skills) As entrepreneurs and developers seek to
struggle through courses that ultimately capitalize on this opportunity and provide
don’t help them get to the next level. quality digital learning opportunities for
underserved adult learners, it is important
The use of technology to support learning for to consider ways to design products
K-12 students is gaining popularity, leading that will best fit how adults learn.
many to ask whether there might be similar
solutions for low-skilled adults. Although in Research about adults as learners can
general these learners haven’t had regular inform the design of effective digital
access to technology and broadband, recent learning experiences. Although there is
surveys indicate that increasingly they own no one principle that can be applied to
smartphones and use them to access the all adults, the design principles outlined
Internet, download apps, and learn.6 here are based on five of the prevailing
theories about how adults learn: andragogy,
According to a Tyton Partners report, an experiential learning, self-directed learning,
estimated 75 percent of students enrolled in transformational learning, and neuroscience.
adult education programs own smart phones.7
The same survey indicates that as many as 1. Start with experience
72 percent of adult education administrators
and instructors believe in the potential use of At the heart of all of theories about how
mobile devices for instructional purposes. adults learn is the notion of experience.
Andragogy, a theory born in the late
The potential for technology to play a critical 1970s, acknowledged that adults bring
role in providing adult learning opportunities a wealth of experience to their learning
is ripe. Today, there are a number of programs and use this experience as a base when
they learn.9 Learning is successful when and examples so students will find something
adults can make connections between they can relate to and connect with.
their past experience and new information
they are learning,10 or when they see how
learning is relevant to them and their 2. T
ake a problem-solving
lives.11 In some cases, explaining why the orientation
information will help them in their current
or future work can make the connection.12 Because their learning is rooted in experience,
adults are practical and naturally oriented to
Also helpful is finding ways for students to solving problems in their lives.16 In addition,
“do” something with the new knowledge. The we know from neuroscience that the brain
more practical and authentic, the better.13 continues to change and grow through
For example, many adult English language adulthood,17 and that learning centered
learners lack the vocabulary necessary to fill on problem solving helps make necessary
out basic job application forms. USA Learns, connections for such growth.18 The key is
an online ESL program, created a lesson that to structure problems on what the learner
teaches students that needed vocabulary encounters in work/life situations, and then
in the context of a sample job application. help them practice strategies to solve them.19
As a final assignment, students fill out a job
application form for a real job. Other “doing” A good example comes from Pine Technical
strategies include authentic problem solving College in Minnesota, where a small
activities, role-playing, simulations of real technology group developed a game for
life situations, case studies, and games.14 students who want to work in the medical
profession. The game is based on realistic
Additionally, there is no one typical adult situations, and is used to train students for
learner experience to rely on — learners work in hospitals and clinics. After creating an
have varied educational backgrounds, avatar, students encounter a series of problems
employment history, travel experiences, ethnic that emphasize skill development, such as
backgrounds, family situations and the like.15 how to deal with death and sickness, how to
So when designing authentic activities, it is talk to patients, and how to engage family
important to include a variety of perspectives members of patients. Ultimately, the more
learners can practice in authentic situations
and apply what they learn immediately, the
more likely they are to develop new skills.20
Ultimately, the more learners From a brain science perspective, it’s also
important to include problems that involve
can practice in authentic both sides of the brain’s learning centers.
situations and apply what Specifically, learning activities that draw
on the creative strengths of the right side
they learn immediately, of the brain and the verbal and analytical
the more likely they are to strengths of the left side are most effective.21
So, incorporating multiple approaches and
develop new skills.20 pathways to solutions in games and activities
is a good strategy to help students use both
sides of their brains when solving problems.22
Some key methods to guide students in Next, educators should find ways to facilitate a
directing their learning include providing “trigger” event. Look for ways to get students
pre-tests like the ones found in the math to stop, pause and consider something
products Aleks and EdReady, so students that differs from their current thinking
understand what they know and what they or world view.36 Reading news articles,
need to learn.32 Another example of a tool for working with simulations, participating in
planning and setting goals is a program called team projects, conducting research, and
myPlace Online, developed by the Mayor’s discussing videos can introduce opportunities
Commission on Literacy in Philadelphia. for triggering events,37 where students are
This program includes a short introductory presented with alternative viewpoints.
module that helps students learn basic
computer skills and study skills. It then leads As a final step, it is important for learners to
them through the process of creating their reflect on these new viewpoints,38 and take
own learning plan, including setting career some kind of action, which will help crystalize
goals and planning the courses they need to the transformation.39 For example, publishing
achieve those goals. Program directors report a paper, producing a video or photo essay,
increased retention and program completion developing a new goal, researching a new
among students who use myPlace Online. career, or joining a professional organization
are all ways to take action. Not all students
will have a transformative learning experience,
5. Support transformative but researchers argue that for some adult
learning learners, this type of learning can make the
difference between success and failure.40
Some experiences can change the way
people think about themselves and their
world. This kind of learning often involves
a shift in consciousness in response to an
“ah-ha” moment or “triggering” event.33
Such transformative moments can improve
They need challenges to
learners’ motivation and confidence as they solve, and transformative
try out new ideas and perspectives.34 learning experiences to
While on the surface the notion seems a bit help stimulate growth.
abstract, educators from the transformative
learning theory perspective recommend
creating an environment in which students
open their minds to new possibilities about
their lives and futures. To do this, it is first
important to create trust. If students feel
comfortable they will be more likely to
share their thoughts, ask questions, and
be open to probing or opposing views.35
from Adult Learning Theory All of these adult learning theories converge
So what does adult learning theory tell us around tapping into the experiences of
about adult learners? And what guidance adults as they learn. So providing authentic,
does it give us for designing effective digital adult level application of information
learning experiences? The adult learning is vital – no kid-oriented scenarios,
theories of andragogy, experiential learning, no abstract made-up problems, no
self-directed learning, transformational disconnected random problem sets.
learning, and neuroscience point to
several considerations for entrepreneurs Second, many adults haven’t been taught that
interested designing for adult learners: their brain is still growing and changing. They
need challenges to solve, and transformative
• Base curriculum and interactions learning experiences to help stimulate growth.
on real world, authentic situations
that learners are familiar with, and/ And finally, because low-skilled adults
or will encounter in the job market. are adults, we tend to think that they can
take the ball and run with it. But many
• Help learners “do” something with new low-skilled learners have had negative
information, whether it is in the context of a experiences with learning in the past, and
simulation, or a real world problem to solve. haven’t developed some of the skills needed
to direct their own learning. And, many
• Create opportunities for regular and may lack confidence in their ability to take
periodic reflection throughout the learning charge of their own learning. Providing
experience — including self-reflection, support, feedback, guidance, and coaching
group reflection, and peer reflection. along the way is key to their success.
• Design ways for students to control Millions of American adults are waiting for
the pace of their learning, such as the new learning opportunities to help them
ability to pause, repeat or control the improve their quality of life and build skills
order of material, or access learning needed for success in today’s workforce.
material anytime, anywhere. Technology products can help meet this need
by providing anytime, anywhere learning, and
• Facilitate self-directed learning giving adults flexibility and control to learn
via self-assessments, and tools at their own pace. Product designers who
for planning and goal setting. create new technology products tailored
to adults’ unique learning preferences
• Incorporate ways for students to interact will have the best chance of meeting our
with alternative points of view, either nation’s great need — while capitalizing
via projects and activities, or through on an untapped market opportunity.
collaborations with others who have
diverse views and experiences.