Acing Contracts Ch.2
Acing Contracts Ch.2
Book:
Acing Contracts
Guest, University of Iowa
Chapter 2. Offer and Acceptance ©2010 West Academic Publishing
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CHAPTER 2
T he first requirement to form a contract is an agreement between the parties, generally referred to as a mutual manifestation of assent. Both parties must intend to contract and must
agree to the same terms. Typically, mutual assent is found through the process of offer and acceptance.1 The proposal to enter into a contract is called an offer and the person who
makes it is called the “offeror.” The party to whom the offer is made is called the “offeree.” Upon receiving the offer, if the offeree wishes to enter the agreement proposed by the offer,
she must manifest her assent to it. The offeree’s assent to the terms of the offer is called the acceptance.
In finding assent, the courts apply an “objective test” which looks to the parties’ words and actions (outward manifestations) and not to what they may have subjectively believed. The
test of a party’s intent is viewed from the perspective of a reasonable person
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in the position of the other party.2 By looking to the other party’s reasonable understanding, the objective test takes into account her experience, training, the relationship between the
parties, and the context of the specific transaction. As a result, subjective components are not entirely excluded from consideration which makes sense since the goal of the objective
test is to protect the party’s reasonable expectations.
Restatement Second does not use the terms “bilateral” and “unilateral.”3 However, since many of the cases you will read use these terms as well as many Contracts professors, it is
best to be acquainted with them and understand the distinction. In forming a bilateral contract, each party makes a promise—the offeror’s promise is contained in the offer and the
offeree makes a return promise in the acceptance. “Bilateral,” therefore, refers to the fact that both parties have made promises. For example, Jon offers to pay $1000 in return for
Jessica’s promise to sell her car. As soon as Jessica accepts Jon’s offer with her return promise, a bilateral contract is formed and both parties are bound.
On the other hand, in forming a unilateral contract, only one party makes a promise—the offeror’s promise is in the offer and the offeree renders a performance as the acceptance. For
example, Ben offers $1000 to anyone who finds and returns his laptop computer. If Emma finds his computer and returns it to him, she is entitled to the $1000. Ben is not seeking
Emma’s return promise to find his computer, but the actual performance of returning it to him. If Emma returns the computer, then her acceptance is her act of performance. In short,
if the exclusive means of acceptance is to render the performance under the proposed contract, then the
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offeror has proposed a unilateral contract. We will revisit these concepts in greater detail as we examine the mechanics of assent.
REVIEW OF OFFER
Restatement Second § 24 defines an offer as “the manifestation of willingness to enter into a bargain, so made as to justify another person in understanding that his assent to that
bargain is invited and will conclude it.”4 This follows the standard formula for forming a contract in which one party (the “offeror”) makes a proposal (the “offer”) to the other party (the
“offeree”), indicating an intent to enter into a deal on the proposed terms. The offeree’s assent to the terms of the offer is invited, and if given, is called the acceptance and concludes
the deal. For example, Amy says to Ben, “I will sell you my computer for $1000.” Ben is delighted and says, “Great. I will buy your computer for $1000.”
Here, Amy and Ben have formed a contract. But it might have gone differently. Suppose Amy had said instead, “I am thinking of selling my computer but would not take less than
$1000. Let me know if you are interested.” Unlike the earlier exchange, where it could not be clearer that Amy has made a plain promise to sell her computer if Ben agrees to pay the
offering price of $1000, here Amy is expressing an invitation to Ben to make an offer. Amy has identified the subject matter of the transaction and mentioned a price—the specific
terms that a genuine offer would be expected to include—but the use of such equivocal language as “I am thinking of selling” and “let me know if you are interested” lacks the
promissory certainty of “I will sell” or “I offer” and is instead indicative of preliminary negotiations.
Things might just as easily have progressed differently at Ben’s end. For example, in response to Amy’s offer, Ben might have
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said, “I think $1000 is too much for a used computer. How about $900?” In this case, Ben would not have accepted the offer but terminated it and made a counter-offer of his own.
Now it would be up to Amy whether to accept the new offer.
This example shows that not every proposal is an offer and not every response from the offeree is an acceptance. While a contract may be formed after a single set of
communications between the parties, more often there is a series of communications over a period of time. In some instances, a contract may be formed only after considerable
“dickering” over the terms and negotiations back and forth between the parties. A dispute may arise when the parties disagree over “timing”: at what point during the negotiations
was the offeree justified in believing her assent was invited and would conclude the deal?
Whether a party has made an offer capable of acceptance is the classic starting point for analysis of a contract claim. As “master of the offer,” the offeror controls the person (or
persons) to whom the offer is made and the manner of acceptance. Only the offeree has the power to accept the offer and must do so on the offeror’s terms.
To qualify as an offer, the terms must be certain and definite. It must be reasonably clear to the offeree that her acceptance will bind the parties as soon as it is given. If the offeror
appears to retain the right to make the final decision, then it is not an offer but an invitation to the other party to start negotiating or to make a proposal. Similarly, in situations where
the parties “agree to agree” or agree to negotiate further concerning material terms, no contract will be found. Here the indefiniteness of material terms prevents formation. In some
situations, the parties may reach an agreement orally, but do not intend to be bound until they have executed a final writing.5 These situations are distinguishable, however, from
instances where parties reach an agreement but
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leave out a term or terms to be decided later with the understanding that they will negotiate and use reasonable efforts to reach agreement.6
Another issue that comes up under the topic of offer relates to the effect to be given to proposals to the public such as advertisements, catalogs, and circulars. These are generally
held not to be offers because they would expose the maker to the risk of liability for performance well beyond the maker’s ability. For example, suppose a retail store advertised to sell
premium designer jeans on the following terms, “nationally advertised at $250, for the price of $75.” When Carly went to the store, the manager refused to sell her any jeans saying
that they had no more at that price. Is Carly entitled to purchase the jeans for $75? Most likely the answer is “no” because the advertisement did not state a quantity and there is no
language of commitment. Instead, the cases interpret such ads as invitations to the public to purchase or a preliminary proposal inviting offers.
As always, there are exceptions as in the famous case of Lefkowitz v. Great Minneapolis Surplus Store, Inc.,7 where an ad for a fur piece was found to be an offer. The court found that
the department store’s ad containing the words, “1 Black Lapin Stole * * * worth $139.50 * * * $1.00[.] First Come First Served[.]”8 was sufficiently clear, definite, and explicit and left
nothing open for negotiation. There was only one stole and only the first person who came to claim it could accept the offer. The words “First Come First Served” indicate language of
promissory commitment.9
Since not every expression qualifies as an offer, it is critical to distinguish offers from other kinds of statements. For example, if a statement is not an offer, it might be an expression of
opinion, a statement of intent, an inquiry, or an invitation to deal. In determining whether an offer has been made, the court looks first to the language of the particular proposal. It will
also consider the
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surrounding circumstances, any prior communications between the parties, relevant trade practices, and the completeness of the suggested exchange. Because of the voluntary
nature of the contractual relationship, courts are reluctant to find an offer and impose liability when the parties are at the formation stage. Consequently, the more definite the terms
and whether the proposal contains language suggesting that it is within the power of the recipient to close the deal through acceptance, the more likely an offer will be found.
Terminating an Offer
For an acceptance to be valid, it must become effective while the power of acceptance is still in effect. An offeree’s power of acceptance may be terminated in any of the following
ways: (1) revocation by the offeror; (2) rejection or counter-offer by the offeree; (3) lapse of time; (4) death or incapacity of the offeror or offeree.10
Revocation
The offeror is free to revoke her offer at any time before it is effectively accepted unless the offer qualifies as an option or is otherwise made irrevocable. The offeror has the power to
revoke even though the offer plainly states the opposite and promises to be held open for a specific period of time. This is because an agreement is binding as a bargain only if
supported by consideration.11 So unless the promisor receives something in exchange for the promise to keep the offer open, the offeror is not bound and can revoke the offer at any
time before it is accepted.
A revocation must be communicated to the offeree to be effective. Communication may be direct or indirect. An indirect communication of revocation occurs when the offeror acts in
a way that is inconsistent with an intent to enter the contract and the
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offeree acquires this information through a reliable source.12 In this case, there is a revocation, even though the offeror never communicated directly with the offeree. For example,
suppose Spencer offers to sell Adam a parcel of land and gives him a week to consider the proposal. The next day, Spencer contracts to sell the same land to Dan and Adam learns
about it from a tenant on the premises. The offer is effectively revoked as to Adam and he no longer has the power to accept Spencer’s offer.
Revocation of a general offer made by newspaper or other general notification made to the public may be revoked by using the same medium in which the offer was made.13 Unless a
better means of notification is reasonably available, a notice of termination by a means equal to that given to the offer is acceptable.
Rejection or Counter-Offer
Rejection of the offer by the offeree terminates the power of acceptance and the offeree can no longer accept the offer. Should the offeree subsequently attempt to accept the offer,
this purported acceptance might itself be an offer.
If the offeree attempts to add to or vary the terms of the offer, then it is not an acceptance but a counter-offer and rejection of the offer. To be effective, the acceptance must be the
“mirror-image” of the offer or it is a counter-offer and terminates the power of acceptance. Any deviation, even the slightest or unintentional, is considered a counter-offer and
terminates the offeree’s power of acceptance.14
Lapse of Time
As master of the offer, the offeror may set the time for acceptance and the offeree’s power to accept is terminated at the time specified in the offer. If no time is specified, then the
offer
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lapses at the end of a reasonable time. What is a reasonable time depends on all the surrounding circumstances at the time the offer and attempted acceptance was made.15 Such
circumstances can include the following: the nature of the proposed contract, the parties’ course of dealing, and any relevant usage of trade.
When parties are engaged in direct negotiations (bargaining face-to-face), the power of acceptance continues only during the conversation, unless a contrary intent is indicated.16 If
the offer is by mail, then it is “seasonably accepted if an acceptance is mailed at any time before midnight on the day on which the offer is received.”17 However, the Restatement
commentary adds that “in the absence of a significant speculative element in the situation, a considerably longer time may be reasonable.”18
Death or Incapacity
The offeror’s death terminates the power of acceptance—whether or not the offeree has notice of the death. The offeror’s lack of capacity terminates the power of acceptance in the
same manner as the offeror’s death. Since only an offeree has the power of acceptance, when the offeree dies or lacks capacity, acceptance is no longer possible. These rules do not
affect option contracts.
REVIEW OF ACCEPTANCE
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R2d § 30, 39, 40, 41, 45, 50, 51, 53, 54, 56, 58, 59, 60, 61, 63
As we’ve seen, the offeror is the “master of her offer” which means, among other things, that she has the right to determine the manner in which her offer can be accepted. She can
insist that it be accepted in only one way or in a particular way. For example, she can specify that the acceptance be made by return promise, by mail, by phone, or by standing on
one’s head and reciting the preamble
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to the Constitution! Once the offeree accepts the offer in the manner and on the terms required by the offer, a contract is formed and both parties are bound.19
Offerors do not always prescribe a particular form of acceptance when they make an offer. Of course if they do, the offeree can only accept by complying with the requested manner
of acceptance. If an offeror merely suggests a particular manner of acceptance, then “another method of acceptance is not precluded.”20 If the offeror does not specify the form of
acceptance, then the offeree may accept “in any manner and by any medium reasonable in the circumstances.”21
The concept of reasonableness is flexible and, in the absence of specific language in the offer, courts are reluctant to find a prescribed method or medium of acceptance.22 The Code
approach to acceptance is similar. Section 2–206(1)(a) states that an offer “shall be construed as inviting acceptance in any manner and by any medium reasonable in the
circumstances”23 unless otherwise indicated. Comment 1 explains that any reasonable manner of acceptance is available unless the offeror has made it clear that it would be
unacceptable.24 If it is not specified in the offer or there is doubt, an offeree may choose to accept either by promising or rendering the promised performance.25 However, some
offers may only be accepted by performance—the doing of the requested act—and not a return promise. This is a unilateral contract where the offer is limited to acceptance by
performance only.
Acceptance by Promise
Generally, the offeror seeks a commitment from the offeree in the form of a return promise in advance of performance. Under
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the objective theory, the offeree’s subjective intent is irrelevant and what matters is whether the offeree’s conduct gives the offeror reason to believe that the offer has been accepted.
The language or conduct sufficient for acceptance by promise depends on the circumstances but there are three general requirements. First, the promise must be an expression of
commitment. It cannot merely acknowledge receipt of the offer but must indicate an intent to be bound. Second, the commitment must be unconditional and not require any further
action on the part of either the offeror or offeree. Finally, the return promise must not vary the terms of the offer. For this reason, a valid acceptance is said to be the “mirror image” of
the offer. If the acceptance contains terms that are different from those of the offer, then it is not an acceptance but a rejection or counter-offer.
Notice of acceptance is generally required if the offeree accepts an offer by a return promise. The offeree must take appropriate steps to let the offeror know that the offer has been
accepted. If an offer is accepted by “any medium reasonable” in the circumstances, it is effective when it is put out of the possession of the offeree.26 It is sufficient for the offeree to
exercise reasonable care to let the offeror know of acceptance, even if the offeror never actually learns of it.27
Acceptance by Performance
In forming a unilateral contract, the offeror is seeking an act, and not a promise to perform. Therefore, if the offer seeks acceptance by performance and not a return promise, then a
contract can be formed only by performing the requested performance. The offer is not accepted until performance is
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completed; moreover, there is no contract and legal liability does not attach until the offeree has fully performed.28
For example, suppose Carly says to Ashley, “I must have lost my watch. I will give you $100 if you find it.” Carly does not want Ashley to promise to find her watch. Carly wants her
watch. Ashley can accept this offer only by finding the watch and returning it to Carly. Carly is then required to pay Ashley the $100.
The offeree need not give notice of an intent to perform, but must render the performance for an effective acceptance.29 However, if the offeree who accepts by performance has
reason to know that the offeror will not learn of the acceptance within a reasonable time, then the offeree has a duty to exercise reasonable diligence to notify the offeror of
acceptance.30
Generally, an acceptance takes effect when it is communicated to the offeror and it is not difficult to determine when this has occurred if the parties are in each other’s presence or
otherwise in instantaneous communication by phone or electronic means. However, when parties are not in instantaneous communication, i.e., corresponding by mail, there is a delay
between the sending and receipt of acceptance. Often, it is critical to determine which of these two times constitutes the legally effective acceptance: is it the time of dispatch or that
of receipt?
When the contract is formed by correspondence, the mechanics of assent follow “the mailbox rule” from the celebrated case of Adams v. Lindsell.31 This rule holds that an
acceptance is effective upon dispatch. The rationale is that the offeree should be able to
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rely on the contract and be protected against a revocation by the offeror following dispatch of the acceptance. At this time, the offeror’s power to revoke is terminated and the offeror
is bound, even though the offeror does not know that the offer has been accepted. Of course the offeror, as master of the offer, can depart from the mailbox rule by providing
otherwise in the offer.
Upon dispatch, the mailbox rule also binds the offeree to the acceptance and it now becomes too late for the offeree to either reject the offer or revoke the acceptance.32 However, an
acceptance is not effective on dispatch if it is not “made in a manner and by a medium invited”33 by the offer. If the offeree chooses an acceptance not invited by the offer, the
mailbox rule does not apply and the acceptance is not effective until receipt.
It is important to note that the mailbox rule applies only to acceptances by mail, not revocations. As stated earlier, a revocation is not effective until received by the offeree; hence, a
revocation by mail or telegram is not effective until receipt. This means that if an offeror mails an offer and the next day mails a revocation, the offeror may still be bound if the offeree
puts an acceptance in the mail after receiving the offer but before receiving the revocation. The mailbox rule binds the offeree as well: once the offeree has mailed an acceptance, it is
too late for the offeree to then reject the offer or withdraw the acceptance.
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So when does a rejection or counter-offer by mail or telegram terminate the power of acceptance? Restatement Second § 40 states that the power to accept ends on the offeror’s
receipt of the rejection so that the offeree is bound. This protects the offeror that has relied on an acceptance overtaking a rejection and has passed up another deal. On the other
hand, assume that the offeree’s acceptance does not overtake the rejection. In this case, it would be unfair to bind an offeror who has accepted another deal before the acceptance
arrives. Under the Restatement Second, this purported
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acceptance is not an acceptance but only a counter-offer unless the acceptance is received by the offeror before receiving the rejection or counter-offer.
A limitation to the mailbox rule is that it does not apply to communications that are relatively simultaneous such as phone conversations, telexes, and electronic email.34 With most
modern communications using one of these other means, the significance of the “mailbox rule” is probably greatest on law school exams!
Since notice of acceptance is necessary to form a contract and bind the offeror, it makes sense that an offeree’s silence does not ordinarily constitute acceptance. Consequently, the
general rule is that mere silence is not acceptance. A promise of acceptance, however, may be inferred by an offeree’s exercise of dominion over the offered property.35 Another
exception to the general rule that silence is not acceptance is when the offeree takes the benefit of offered services with the opportunity to reject them, knowing that they were made
with the expectation of payment. The other cases where silence has been held to be acceptance are where the offeror has stated or given the offeree reason to believe that assent
may be given by silence or inaction and the offeree in so doing intends to accept, and where previous dealings of the parties make it reasonable for the offeree to notify the offeror if
she does not intend to accept.36
As discussed earlier, most offers are freely revocable. Even an offeror’s promise not to revoke the offer or a statement that the
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offer is not revocable is unenforceable unless it is supported by consideration. For example, suppose Spencer makes an offer to sell his car to Adam for a specified price and tells him
that the offer is open for a week to let Adam think about it. Under the common law rule, Spencer can sell the car to someone else even though he promised to keep the offer open.
The result would be different, however, if Spencer had made the offer irrevocable by forming an option contract. Suppose that Adam had given Spencer $100 to hold the offer open
for a period of one week. Now Spencer cannot sell the car to someone else but must wait one week until Adam decides what he wants to do. This is referred to as an option contract
—it meets the requirements for the formation of a contract, i.e., there is mutual assent and consideration, and limits the offeror’s power to revoke the offer during the time period of the
option.37
Basically, there are two ways in which an offer can be made irrevocable when dealing with bilateral contracts. One way applies only to contracts for the sale of goods and is known as
a “firm offer.” This is discussed later in the section on Formation Under the UCC. Another way to make an offer irrevocable is with an option contract as we’ve just seen with Spencer
and Adam and typically requires the giving of consideration.
Under the Restatement Second, the consideration requirement is flexible in that even nominal consideration can be found sufficient to support a short-term option proposing an
exchange on fair terms.38 Moreover, the recital of a “purported consideration” may be sufficient as well as in section 87(1)(a) where an offer may be binding as an option contract if it
is in writing, signed by the offeror, “recites a purported consideration” and “proposes an exchange on fair terms within a reasonable time[.]”39 Even a relatively small amount may
furnish consideration for the irrevocability
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of an offer involving a transaction for a much greater sum.40 Courts differ in the effect to be given to the situation where there is a recital of consideration but no actual payment is
made. Some have held it to be of no effect since a false recital is not consideration. Others have found that it makes the offer irrevocable, either as an acknowledgment of the
payment or as a promise to pay.41 In answering an exam question on this issue, it would be appropriate to note the split in authority and identify the differing views.
Irrevocable offers also arise in the context of unilateral contracts when the offeree begins the performance invited by the offer. Where the offer invites acceptance by performance only
and does not allow for a promissory acceptance, an option contract is created to protect the offeree when the offeree “tenders or begins the invited performance or tenders a
beginning of it.”42 The offer becomes “irrevocable” and the offeree must be allowed a reasonable time to complete the performance. Naturally, the offeree must complete the required
performance before the offeror’s duty of performance under the contract arises.43
Typically, questions arise as to whether the offeree’s actions constitute the “beginning of performance” or are mere “preparations.” To avoid revocation, what is begun or tendered
must be part of the actual performance. Although beginning preparations may be essential to accepting the offer and accomplishing the performance, they are not sufficient to make
the offer irrevocable.44 However, preparations to perform may constitute reliance, thus making the offeror’s promise binding under Restatement § 87(2). Here, an offer may become
binding as an option contract where there has been justified reliance under the principle of promissory estoppel.45
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A reliance theory is also applied in connection with bids on construction contracts to make the subcontractor’s bid an option contract to the extent necessary to avoid injustice.46
Unless the parties have agreed otherwise, where a subcontractor makes a bid to the general contractor, the subcontractor’s offer is irrevocable until the general contractor has had a
reasonable opportunity to notify the subcontractor of the award and accept the subcontractor’s offer.47
Finally, unless the offer provides otherwise, acceptance of an option contract is not effective until it is received by the offeror.48
Consequences Of Irrevocability
There are several effects of irrevocability. As already discussed, if the offer is irrevocable, then a purported revocation by the offeror does not terminate the offeree’s power of
acceptance. The offeree may still accept and if the offeror refuses to perform, then the offeree may bring suit for breach. Moreover, the offeree’s power of acceptance under an option
contract is not terminated by rejection, revocation, or death or incapacity of the offeror or offeree.49 While the modern view is that the rejection should not terminate an irrevocable
offer, if the offeror has detrimentally relied on the rejection, then the offeree should be estopped from later accepting the offer.50
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The UCC follows a very liberal policy for formation of a contract and departs from the common law in several respects,
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beginning with allowing parties to form a contract through conduct and not relying solely on the mechanics of offer and acceptance. The emphasis is on the existence of a contract
and not the mechanics or technicalities of the formation process. Under the Code, a contract for sale may be found even though the precise moment of its making is undetermined
and it may be formed in any manner sufficient to show agreement.51 Since the Code is practically silent with respect to formation, issues arising in this context are supplemented by
the principles of the common law regarding offer and acceptance.52
The Code also allows for contract formation when one or more terms are left open. While the common law requires that the terms of an offer be certain and definite to be capable of
acceptance, under the UCC, an agreement may be found even if terms are missing. Section 2–204(3) states, “Even though one or more terms are left open a contract for sale does
not fail for indefiniteness if the parties have intended to make a contract and there is a reasonably certain basis for giving an appropriate remedy.”53 If the parties intend to make an
agreement, it will not fail for indefiniteness if terms are missing. Sales contracts must contain a quantity term whereas almost all other terms can be supplied by the UCC’s “gap filler”
provisions. There are gap filler provisions for price, delivery, and payment terms.
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“Firm Offers”
Under the Code, section 2–20554 limits the offeror’s power to revoke thereby making the offer irrevocable. However, this section only applies if (1) there has actually been an offer (2) it
has been made by a merchant (3) to buy or sell goods (4) which gives assurances that it will be held open (4) in a signed writing (5) which is for the time stated, or for a reasonable
time if no time is stated, up to a maximum of three months.
The more significant departure between the common law and the UCC occurs in situations where the acceptance varies from the offer. Under the common law, an acceptance that
varies from the terms of the offer is a rejection and a counter-offer and no contract is formed. Under UCC 2–207,55 however, a contract may be formed even if the acceptance has
different or additional terms than the offer. The usual issue in section 2–207 cases is not whether a contract was formed but what the terms are after the parties exchange documents,
perform, or start to perform and a dispute arises.
There are numerous cases with which section 2–207 must deal—far too many for us to review here. Instead, I will describe the most typical situations you can expect to find on a law
school exam and take you through a basic analysis.
For example, the phrase “battle of the forms” refers to the typical scenario in which a purchaser, perhaps a retailer, orders a
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quantity of goods from a supplier at a stated price and for delivery by or at a specified time. Usually, the order takes place orally with the seller’s representative, either in person or
over the phone, and the seller follows up by sending a written confirmation to the buyer. Here is where the problem begins: the confirmation reflects the main items of the exchange,
i.e., the price and quantity, but adds some additional information, maybe delivery or payment terms, that were not mentioned in the earlier discussion. Or, on the other hand, the
purchaser may send a printed order form to the seller and, in return, receive the seller’s own acknowledgment form. Once again, the forms agree as to the basics of the transaction
but each includes a number of paragraphs, usually in small print on the back, written by attorneys and included to protect the interests of their respective parties. In most cases, the
parties do not bother to read the boiler-plate material and simply file the papers. Still, the provisions become part of the parties’ agreement.
Frequently, this situation presents no problem and the deal goes forward. But sometimes the parties fall into dispute before performance is even due. More often, one or both will
perform or begin to perform and then a dispute arises. Now the parties go back to review the original papers and find that their forms differ. Is there a contract? If so, what are its
terms?
Section 2–207 is supposed to provide the solution to this problem. Commentary on this section is voluminous and much of it critical, finding the provision confusing and poorly
drafted. For example, subsection (2) mentions only “additional” terms. But suppose the seller’s confirmation contains a “different” term, one that directly conflicts with a term in the
buyer’s offer? Some commentators interpret section 2–207(1) to resolve this conflict in favor of the purchaser-offeror and the “different” term is rejected.
Other commentators apply the so-called “knockout” rule under which conflicting terms in the offer and acceptance simply knock each other out and do not become part of the
contract. However, the “knockout” rule has been criticized and courts have been urged not to adopt it because it lacks support both in the
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statutory scheme and under general contract principles.56 While it is beyond the scope of this book to delve deeply into legal theory, it is nonetheless critical to your understanding of
basic formation doctrine to be able to evaluate arguments raised with respect to the “knockout” rule. Let’s consider one commentator’s analysis which led him to conclude that
“courts adopting the knockout rule in effect are adopting a rule that flies in the face of a basic contract concept—that the offeror is the master of the offer—and the express language
of subsection (1).”57 Professor Kwestel begins his discussion with a hypothetical which sets up a classic “battle of the forms” dispute:
B sends S a written offer to purchase 10 computers, Model No. 2100, at a cost of $5,000 for a computer. The offer states: “you warrant that your Model No. 2100 computers have the
same features and capabilities as your competitor’s Model AB700.” The warranty is critical because Model 2100 was worth only $2,000 to B without the warranty. S sends a
seasonable written acknowledgement that contains a definite expression of acceptance but adds: “S makes no express warranty and disclaims and excludes any express
warranty.”58
If the “knockout” rule is applied to this problem, then the offeree’s acceptance is an acceptance only of the terms on which the documents exchanged between B and S agree. As a
result, the contract terms would not include the express warranty in B’s offer that the Model No. 2100 have the same features and capabilities as the competitor Model AB700 even
though the warranty term is critical since the Model 2100 was worth only $2,000 to B without the warranty.
Professor Kwestel turns to the express language of the statute itself for guidance. Accordingly, he begins with subsection (1) of 2–207 which provides that “a definite and seasonable
expression of
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acceptance … operates as an acceptance” even though it states different terms from those “offered or agreed upon[.]” 59 Since the UCC does not define acceptance, it is appropriate
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to turn to the common law. Applying the law, Professor Kwestel reasons that “the offeree’s acceptance is an expression of assent to the terms offered—and not to the terms of the
offer minus the different terms. Nothing in contract law permits an offeree to selectively accept the terms of the offer and nothing in section 2–207 or the comments indicates that the
UCC was so radically departing from the effect of an acceptance, namely that it constitutes an assent to the terms offered.”60
While there is more to the analysis, it is important for you to appreciate Professor Kwestel’s argument that while subsection (1) changes the common law’s mirror image rule, it does
not dispense with the rule that the offeror is master of the offer.61 Accordingly, subsection (1) provides the offeree with two choices: the offeree can accept the terms offered or if he
does not want to assent to the terms offered unless the additional or different terms contained in his acceptance become part of the deal, then he can choose to expressly make his
acceptance conditional on the offeree’s assent to the additional or different terms. According to Professor Kwestel, there is no third choice—“to accept the terms of the offer with
which the offeree agrees and to simultaneously reject the terms in that offer with which he differs.”62 This option would lead to the preposterous result where the offeror might be
forced into a contract on terms different from those offered. Instead, the plain language of subsection (1) and common law doctrine assures that the offeror will not be forced into a
contract on terms different from those offered.63
Despite the issues surrounding section 2–207, you will be able to work your way through the statute for the purposes of your
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Contracts class. Working through a Code provision means beginning at the top and proceeding step by step:
1. UCC 2–207(1): varies the “mirror-image” rule by treating the seller’s confirmation as an acceptance of the offer rather than a counter-offer even though it contains terms that are
“additional to or different from” those that appear in the buyer’s order form (or that were agreed to orally).
This means that unless the seller expressly conditions its acceptance on the buyer’s assent to the additional or different terms, there is a “contract” and it contains, at the least, all the
terms offered.
There is one critical point to be made before continuing: you must first pass the hurdle of whether there was a “definite and seasonable expression of acceptance.” Despite the
Code’s liberal policy of contract formation, if the second form or document does not agree on the “dickered terms” or the essential material terms, then it does not constitute an
“expression of acceptance” and the inquiry ends here.
2. UCC 2–207(2): this section addresses the question of what to do with the additional terms. There are two possibilities. First, the additional terms are considered mere “proposals
for addition” to the contract and are excluded (unless accepted). Second, if the parties are merchants, such terms become part of the contract unless: (1) the offer expressly limited
acceptance to the terms of the offer; (2) they materially altered it; or (3) notification of objection was already given or given within a reasonable time after notification.
Note: There is a problem with what to do with the “different” terms since subsection (2) speaks only of “additional” terms. Courts vary in their treatment of different terms in the
acceptance, formulating three approaches: one approach treats different terms the same as additional terms and applies subsection (2) to different terms; a second approach simply
disregards different terms contained in the acceptance since they are not mentioned in subsection (2) and therefore are not to be construed as proposals that can become part of the
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contract; and a third approach applies the “knockout rule” where the conflicting terms on the parties’ offer and acceptance “knock each other out” and neither term becomes part of
the contract.64 What is left are the terms on which the two writings do not conflict, presumably the dickered terms among them.
3. UCC 2–207(3): this section is applicable when the parties’ writings do not establish a contract but one is evidenced by their conduct. Here, the goods may have been shipped,
accepted, and paid for before a dispute arises and there is no question that a contract had been formed. In such cases, the terms of the contract consist of “those terms on which the
writings of the parties agree” together with the UCC’s “supplementary terms.” The additional or different terms fall by the wayside.
A discussion of contract formation would be incomplete without mentioning the formation issues involved in internet transactions. The scenario is familiar: you order and pay for
something over the phone or by computer. Then the item arrives together with lots of papers in the box or online instructions when the accompanying software is loaded—instruction
manuals and documents with various notices, setting forth terms and conditions, warranty disclaimers, and limitations on available remedies. The additional terms which are included
in the product’s packaging are referred to as “shrinkwrap” agreements and the ones you encounter when loading a program’s software on your computer are known as “clickwrap”
agreements.
Usually, you don’t bother reading this stuff and maybe even throw it all away with the rest of the packaging. But serious questions can and do arise: do the new terms on or in the
seller’s packaging become part of the contract?
There are several formation questions which are likely to arise in internet transactions and you should be aware of them. The first
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is whether a valid contract was concluded between computers involving electronic signatures and records; second, if a valid contract was formed by electronic commerce, when was
it formed; and third, if a contract was formed, what are its terms? The last two questions clearly implicate section 2–207 and it should come as no surprise, therefore, that this section
has figured prominently in court decisions. While courts appear to be split as to whether terms received with a product become part of the parties’ agreement,65 the usual analysis is
to apply section 2–207 in resolving the dispute.66
Here is a checklist for analyzing problems presenting questions regarding the agreement process. The first question you must always ask when approaching a contracts problem is
whether the transaction involves the sale of goods or the common law. If the transaction involves the sale of goods, then Article 2 and the Code’s provisions apply. Proceed to Section
II. If the common law controls, proceed with Section I.
I. Common Law
A. Offer—has the offeror made an offer? Has a manifestation of willingness to enter a bargain been made so as to justify the offeree in understanding that her assent to the bargain is
invited and, if
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given, would conclude it? To determine whether an offer capable of acceptance has been made, consider the following:
1. Intent—was there intent to make an offer? The words or conduct used in the proposal must be words of offer and not just words of preliminary negotiation.
a. Language—what words were used? Were they words of promise and commitment or invitations to negotiate? “I bid” suggests an offer whereas “are you interested?” suggests
preliminary negotiations.
b. Surrounding Circumstances—what were the surrounding circumstances? Were the parties intoxicated or at a party? Words may sound like an offer but clearly be made in jest.
Surrounding circumstances may alter the normal meaning of words.
c. Advertisements to the Public—to whom was the offer made? Proposals made to the public or a large group of persons (such as advertisements, circulars, price quotations) are
more likely to be considered invitations to make an offer.
2. Definite and Certain Terms—are the terms sufficiently clear and definite so that a court could determine what the parties intended and fix damages in the event of breach?
a. Yes. If such significant terms as the parties to the contract, the subject matter of the contract, the time for performance, and the price to be paid are identified, then it is more
likely to be an offer.
b. No. If essential terms are missing or vague, then the offer may fail for indefiniteness unless it can be cured. Even if some terms have been left open, it may still be possible to
meet the requirement for definiteness by the time for performance arrives. Ask the following:
i. Indefinite Term Cured—can the indefinite term be cured by the conduct of the parties through full or part performance? R2d § 34.
ii. Missing Term Implied—can the missing term(s) be implied from the usages of trade to which the parties
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are subject, by a prior course of dealing between the parties, or by a course of performance between them after the agreement?
iii. Gap Filler—can the missing term be cured by the court with a “gap filler”?
a. Yes. If so, then the power of acceptance has been created in the offeree.
B. Acceptance—has there been a valid acceptance? Has the offeree manifested assent to the offer? In order for a contract to be formed, there must be an acceptance of the offer
on the same terms and in the manner requested or authorized by the offeror. To determine whether there has been a valid acceptance, consider the following:
1. Who is Accepting the Offer—is the proper party accepting the offer? Only the party with the “power of acceptance” can accept the offer. Ask the following:
a. Invited to Accept? Only the party to whom the offer is made has the power of acceptance. A purported acceptance by one not invited by the offeror is not an acceptance but
may itself amount to an offer.
b. Knowledge of the Offer? Only one with knowledge of the offer and who acts with that knowledge has the power to accept. This is the case in reward claims: one cannot receive
the reward unless she knew of the offer of reward and acted with intent to accept it.
2. Manner of Acceptance—has the offeree accepted the offer in the manner required by the offer?
a. Acceptance by Promise? Does the offer invite acceptance by a return promise? If so, then ask if the following have been met to determine whether there has been a valid
acceptance by a promise:
i. Was there an Expression of Commitment? The offeree must express an unequivocal intent to be bound.
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ii. Was it Unconditional? The offeree’s expression of assent cannot be conditional on some further act by either party.
iii. Was it a “mirror-image” of the Offer? The acceptance must be on the same terms as proposed in the offer and cannot vary them. If the terms of the acceptance vary from the
terms of the offer, then it is a counter-offer.
b. Acceptance by Performance? Does the offer invite acceptance by performance and no promise is invited?
i. Yes. If so, then the offeree can accept only by performing the act the promisor is seeking and cannot accept by promising the performance. Here, the act requested and
performed as consideration for the offeror’s promise also constitutes acceptance.
ii. No. If the manner of acceptance is not specified, then the offeree can choose whether to accept by promise or by performance.
ii. Yes, silence can act as acceptance but in a very limited set of circumstances. R2d § 69. Ask the following:
• Has the offeree taken the benefit of services when she has had a reasonable opportunity to reject them and reason to know that payment was expected and has not done so? If
so, then there is an acceptance.
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• Has the offeror stated or given the offeree reason to understand that assent may be manifested by silence or inaction and the offeree in remaining silent or inactive intends to
accept? If so, then there is an acceptance.
• Have there been prior dealings between the parties such that it would be reasonable for the
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offeree to notify the offeror if she did not intend to accept? If so, then there is an acceptance.
• Has the offeree exercised dominion over the goods or property by acting in a way that inconsistent with the offeror’s ownership? If so, then there is an acceptance.
d. Manner Not Specified? If the offer does not specify the mode of acceptance, then acceptance may be given “in any manner and by any medium reasonable in the
circumstances.” R2d § 30(2).
3. Notice of Acceptance—is the offeree required to give notice of acceptance to the offeror?
i. Yes. Unless the offer indicates otherwise, it is essential to an acceptance by promise either that the offeree “exercise reasonable diligence to notify the offeror that the offer has
been accepted or that the offeror receives the acceptance seasonably.” R2d § 56.
b. Acceptance by Performance? Does the offer invite acceptance by performance? If the offer invites acceptance by providing a performance, then no notification is necessary to
make it effective unless one of the following is applicable. Ask:
i. Does the offer request a notification? If so, notification is necessary for a valid acceptance. R2d § 54(1).
ii. Does the offeree have reason to know that the offeror will not learn of the acceptance with “reasonable promptness and certainty” without notice? If so, the offeror’s duty will be
discharged unless: R2d § 54(2).
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4. When Acceptance is Effective—when does acceptance take effect? This question is closely related to the method of acceptance but sufficiently separate to require its own
consideration. To determine the effective date of acceptance, consider the following:
a. Instantaneous Communication—were the parties in direct communication with each other at the time by phone, in person, or communicating by electronic means? If so, then
acceptance occurs as soon as it is manifested.
b. Invited by the Offer—was the acceptance made in a manner and by a medium invited by the offer? If so, it is effective as soon as it is put out of the offeree’s possession,
“without regard to whether it ever reaches the offeror.” This is referred to as the “mailbox rule” where acceptance is effective upon dispatch if the letter was properly stamped and
addressed. If properly dispatched, it is effective, even if it was received after the offer terminated or was never received by the offeror. R2d § 63.
c. Where Offeree sends both an Acceptance and Rejection—has the offeree mailed a rejection and then changed her mind and mailed an acceptance or vice versa? Since a
rejection terminates the power of acceptance, you must consider the question in terms of when a rejection becomes effective:
i. Rejection sent before Acceptance? A rejection does not terminate the offeree’s power of acceptance until it is received, but any acceptance dispatched by the offeree after she
has dispatched the rejection is not effective unless the acceptance is received by the offeror before she receives the rejection. R2d § 40.
ii. Acceptance sent before Rejection? The contract is binding as soon as the acceptance is dispatched and the subsequently dispatched revocation of acceptance does not undo
the acceptance, whether it is received by the offeror before or after her receipt of the acceptance.
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d. Acceptance of Option Contract—an acceptance of an option is effective upon receipt by the offeror, not upon dispatch. R2d § 63(b).
5. Termination of the Power of Acceptance—does the offeree have the power of acceptance? For an acceptance to be valid, it must be made while the power of acceptance is
still in effect. Does the offeree still have the power of acceptance or has the offer terminated?
a. Lapse of Time—has the offer lapsed either because the time specified in the offer for acceptance has passed or, if no time was specified, then a reasonable time has passed?
Ask:
i. Was the Offer sent by Mail? If so, then it is seasonably accepted if an acceptance is mailed at any time before midnight on the day on which the offer is received. R2d § 41(3).
ii. Was the Offer made during Direct Negotiations? Where the parties bargain face-to-face or over the telephone, the time for acceptance ends with the conversation unless a
contrary intention is indicated. R2d § 41 cmt. d.
b. Rejection—has the offeree failed to accept the offer before it lapsed or has she communicated to the offeror that she does not intend to accept?
i. Yes. If so, the power of acceptance is terminated and the offer can no longer be accepted.
ii. No. If not, then the offeree may still accept unless the power of acceptance has terminated in another way. Proceed to the next question.
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c. Counter-offer—has the offeree declined the contract on the terms proposed in the offer and suggested different terms?
i. Yes. If so, then the offeree’s power of acceptance is terminated. A valid acceptance must be the “mirror-image” of the offer. However, is it possible it was not a counter-offer but a
mere inquiry? A mere inquiry
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about the possibility of different terms or a comment about the terms is not ordinarily a counter-offer.
ii. No. If not, then the offeree still has the power of acceptance unless it has terminated in another way. Proceed to the next question.
d. Death or Mental Disability—has the offeror or offeree died or become mentally incapacitated before the offer has been accepted? R2d § 48.
i. Yes. If so, then the power of acceptance is terminated unless it is an option contract. Notice of the offeror’s death is not necessary to terminate the offeree’s power of acceptance.
R2d § 48 cmt. a.
ii. No. If not, then the offeror has the power of acceptance unless it was terminated in another way.
e. Revocation—has the offeror revoked the offer? The offeror may revoke the offer at any time before acceptance, even if the offer says it will remain open, unless it is an option
contract or a “firm offer” (if so, proceed to Part B.6.a. and Section II, Part A.2., respectively). If the offeror indicates an intent not to make the proposed contract, then it may be a
revocation even without the words “I revoke.” However, the revocation is not effective until it is received by the offeree. Ask:
• No. If not, then it is not effective unless it was an indirect revocation. Proceed to the next question.
ii. Was it an Indirect Revocation? Has the offeror behaved in a way inconsistent with an intent to enter the contract and the offeree has acquired reliable information to that effect?
• Yes. If so, there was a revocation and the offeree cannot accept.
• No. If it was a mere rumor or heard from an unreliable source, then the power of acceptance is not terminated.
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iii. Was it the Revocation of a General Offer? Was it the revocation of an offer made by a newspaper or advertisement? If so, then the revocation should be made in the same
manner in which the offer was made so as to give it equal publicity.
6. Option Contracts and Irrevocable Offers—was there a promise to keep an offer open for a stated period of time?
a. Was it an Irrevocable Offer? While the general rule is that offers are freely revocable, there are certain conditions, which if met, make the offer irrevocable. Ask the following:
i. Consideration—did the offeree give consideration in exchange for the promise to keep the offer open?
• Yes. If so, then the offer is irrevocable. It may also be said that an option contract was formed.
• No. If not, an option might be binding even without consideration. Proceed to the next question.
ii. Statute—is there a state statute which permits the creation of irrevocable offers without consideration? For the UCC’s “firm offer,” proceed to Section II, Part A.2.
• Yes. If so, as in the case of New York under N.Y.Gen.Obl.Law § 5–1109, then the offer is irrevocable without consideration if it is made in a writing signed by the offeror which
states that it is irrevocable.
iii. Restatement (Second) of Contracts—does the jurisdiction follow the Restatement view which finds a valid option if the promise is in a writing signed by the offeror, recites a
purported consideration, and proposes a fair exchange within a reasonable time? R2d § 87(1)(a).
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contract. Even nominal consideration will be sufficient to support a short-time option proposing a fair exchange.
— Recital and no Consideration? Was there a recital of consideration and no payment was actually made? Courts differ in the effect given to a recital without actual payment.
Some have held the recital to have no effect while others have found that the recital makes the offer irrevocable, either as a promise to pay or an acknowledgment of payment.67
— Gross Disparity between Payment and Value of Option? If so, then this may indicate it was a mere formality, pretense, or sham and will not constitute consideration. R2d § 87
cmt. b.
• No. If not, an option contract was not formed in this manner. However, an option might be formed under the rule in the next question.
iv. Offer for a Unilateral Contract—has the offeree partially performed the requested performance? Ask the following:
• Common law? Does the jurisdiction follow the traditional common law view? If so, then the offer may be revoked at any time before performance of the requested act has been
completed.
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• Restatement (Second)? Does the jurisdiction follow the Restatement view? If so, then once the offeree begins to perform the requested act, the offer becomes irrevocable. The
Restatement uses the term “option contract” but the meaning is the same as making the offer irrevocable. However, the offeree must begin the actual performance and not make
mere preparations to perform. The offeror’s own duty to perform is conditional on the offeree’s completing performance as specified in the offer.
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• Reliance that is not Part Performance? Did the offeror make an offer which she should reasonably expect to induce reliance on the part of the offeree before acceptance and
which did induce such reliance? If so, then it is binding as an option contract to the extent necessary to avoid injustice. R2d § 87(2).
v. Bid on Construction Contract—did a subcontractor submit a bid to a general contractor in connection with a bid on a construction contract?
• Yes. If so, is the subcontractor’s bid revocable? Unless the parties have agreed otherwise, the subcontractor’s offer is irrevocable until the general contractor has had a reasonable
opportunity to notify the subcontractor of the award and accept the offer. This is based on a reliance theory. R2d § 87(2) illus.6.
b. Was an Irrevocable Offer Accepted? An acceptance under an option contract is not effective until received by the offeror. R2d § 63(b).
• No. If not, then the irrevocable offer has not terminated unless it has terminated in another way. Proceed to the next question.
ii. Revocation—has the offer been revoked? If the offer is irrevocable, then even a purported revocation by the offeror has no effect on the offeree’s power of acceptance.
iii. Death or Incapacity—has the offeror died or become incapacited? The option survives the death or incapacity of the offeror.
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or counter-offer? The power of acceptance under an option contract is not terminated by rejection or counter-offer.
A. “Bargain of the parties in fact”—is there an agreement between the parties? Have the parties, as a practical matter, reached sufficient agreement for contract liability to arise?
1. Agreement—has there been an offer and acceptance? A contract for the sale of goods may be made in any manner sufficient to show agreement. Consider the following: a.
Conduct—does the conduct of both parties recognize the existence of a contract? UCC 2–204(1).
i. Yes. If so, then there is a contract even if the moment of its making is undetermined.
ii. No. If not, the parties may not have intended a contract and none will have been created.
b. Indefiniteness—were one or more terms left open? A contract for the sale of goods does not fail for indefiniteness if the parties have intended to make a contract and there is a
reasonably certain basis for giving an appropriate remedy. UCC 2–204(3).
i. Yes. If so, then the offer may be accepted only in the manner invited by the offer.
ii. No. If not, then the offeror may accept “in any manner and by any medium reasonable in the circumstances.” UCC 2–206(1)(a).
d. Acceptance by Promise to Ship or Shipment—was an order or other offer to buy goods for prompt or current shipment accepted either by a prompt promise to ship or by the
prompt or current shipment of conforming goods?
ii. No. It was a shipment of non-conforming goods. This is not an acceptance if the shipment of non-conforming
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goods is an accommodation to the offeror as allowed under UCC 2–206(1)(b). Ask: did the seller seasonably notify the buyer that the shipment of non-conforming goods was offered
only as an accommodation to the buyer and not an acceptance?
• Yes. If so, then the seller’s shipment of nonconforming goods is not an acceptance.
• No. If not, then the seller’s non-conforming shipment is an acceptance and a breach of contract.
2. “Firm Offer”—did a merchant offer to buy or sell goods in a signed writing which promised to hold the offer open? UCC 2–205.
a. Yes. If so, then the offer is not revocable for lack of consideration during the time stated or if no time is stated for not more than three months.
b. No. If not, then the offer is revocable any time before acceptance unless it is made irrevocable under one of the other exceptions. See Section I Part B.6.a.
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3. “Battle of the Forms”—have one or both parties used oral or written communications in the process of forming a contract where the writings exchanged may have been
preprinted order and confirmation forms containing standard, boiler-plate terms? If so, then a conflict between them is possible since such standard terms are usually designed to
protect the interests of that party. In such cases, the provisions of UCC 2–207 may be implicated. Ask the following:
a. Acceptance—is the response to the offer “a definite and seasonable expression of acceptance” or “a written confirmation” of a prior oral agreement?
ii. No. If not, then no contract has been formed by the writings of the parties. Proceed to Part A.3.c. to determine whether the conduct of the parties recognizes the existence of a
contract.
b. Terms in Acceptance—does the acceptance/confirmation state terms “additional to or different from” the offer?
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i. Yes. If so, then ask: is acceptance of the offer “expressly conditional” on the offeror’s assent to the additional or different terms?
— Yes. If so, a contract has been formed. The contract terms are those that are agreed upon.
— No. If not, then no contract has been formed by the writings of the parties. Proceed to Part A.3.c. to determine whether the conduct of the parties recognizes the existence of a
contract.
• No. If the response is a definite and seasonable expression of acceptance and it is not expressly conditional on assent to new terms, it is an acceptance even though it states
terms different from or additional to the those in the offer. There is a contract and the next question is to determine its terms. Ask: are both parties merchants?
— Yes. If so, then the agreed upon terms are included and additional68 terms become part of the contract as well unless:
(c) The offeror has already given notice of objection to the additional term(s) or it is
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— No. If not, then the agreed upon terms are included and additional terms are merely proposals for addition to the contract.
ii. No. If not, then there is a contract and it consists of the agreed upon terms.
c. Conduct—does the conduct of the parties “recognize the existence of a contract”? Has there been a tender and acceptance of performance?
i. Yes. If so, a contract has been formed by the parties’ conduct. Its terms are those upon which the parties’ writings agree and the UCC’s “supplementary terms.” Missing terms
may be supplied by an applicable trade usage or course of dealing or performance between the parties.
ILLUSTRATIVE PROBLEMS
PROBLEM 2.1
Rob Coe, owner of an athletic-wear company, is a well-known sports enthusiast and world traveler. After returning from a prolonged exploration of the Australian outback, he realized
that Americans were getting “soft.” He decided to design a new line of sportswear to help Americans recapture their spirit and introduce them at the Coe Competitions, a series of
endurance-type athletic events. Mr. Coe told Kim, his copywriter, that she should start writing the copy for the new athletic clothes. Then he added, “You know, Kim, there is nothing
like exercise to keep in shape. I bet if you started to work out now, you could be ready for the Competitions. In fact, I will pay you a bonus of $1000 if you get in shape for the Coe
Competitions.”
Kim knew that Mr. Coe was serious about his commitment to physical fitness. It was also true that she had put on a few pounds
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recently. This was just the incentive she needed. She did not say a word to Mr. Coe or any of her co-workers but went out and bought a pair of sneakers and several exercise outfits.
Every morning she went for a two-mile walk with her friend Carly and every night she exercised in the gym. As part of her new health regime, she drank only high energy, low-fat
shakes for lunch and eliminated all muffins from her diet. After six weeks, Kim lost 15 pounds and several inches. She was in the best shape she had been in since high school and
ready to compete in the Coe Competitions.
Kim went to see Mr. Coe to collect her bonus. Instead of giving her $1000, Mr. Coe laughed and said: “The only competition you are in shape for is the sale rack at the closest
department store! Besides, I was only kidding.” Kim is furious and wants to bring suit to collect the $1000. What is the likelihood of her success?
Analysis
Whether Kim can recover the $1000 depends on whether Coe made Kim an offer capable of acceptance. An offer is a proposal by one party to the other, manifesting a willingness to
enter into a bargain and made in such a way by words or conduct that the other person is justified in believing that her assent to that bargain is invited and, if given, will create a
contract.
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Here, it is possible that Coe made an offer to Kim when he said, “I will pay you a bonus of $1000 if you get in shape for the Coe Competitions.” These were words of offer because
they were definite and certain since they indicated an amount for the bonus ($1000), set a defined goal (“get in shape”) and identified a time for performance (the Coe Competitions).
Further, the words were communicated directly to Kim. A reasonable person in Kim’s position could believe that her assent was invited and would conclude a deal.
On the other hand, these words might not have been an offer because Coe’s words to “get in shape” were not definite and specific. What kind of shape did he mean? What would be
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sufficient? As a result, this language might be considered indefinite and therefore not capable of acceptance. The stronger argument, however, would be that the words were definite
because they referred to what would be necessary for Kim to get into a physical condition capable of competing in the Coe Competitions. Therefore, Coe made a valid offer.
The next question is whether the offer called for acceptance by a return promise or a performance. The acceptance must be in the same manner requested or authorized by the
offeror because the offeror is the master of the offer. If it is not specified in the offer, an offer is interpreted as inviting the offeree to accept either by promising to perform what the
offer requests or by rendering the performance, as the offeree chooses. However, some offers may only be accepted by performance—the doing of the requested act—and not a
return promise.
Here, Coe was asking for Kim to get in shape. He was not seeking her promise to get in shape but the performance of getting in shape for the Competitions. His purpose can be
inferred from his interest in keeping Americans from getting “soft” and his sponsorship of competitions to encourage such activity. Coe wanted Kim to be ready to compete in the
athletic competitions and therefore was not seeking her promise to get in shape, but rather the act of getting in shape. Coe might claim that his offer was made in jest because he
said, “I was only kidding,” but the objective theory controls and the test is what a reasonable person in the position of the offeree would think were meant by the words. Kim had no
reason to believe Coe was kidding when he made the offer of $1000 because he was fully committed to getting people in shape. He was a sports enthusiast himself and was
sponsoring athletic competitions for this purpose. Kim would have no reason to believe Coe was joking in making her an offer to get in shape.
The next question is whether Kim had begun performance. If the offer calls for acceptance by return performance, once the offeree begins performance, the offer becomes
irrevocable. The offeror’s duty to render her return performance is conditional on the offeree’s completing performance as specified in the offer but
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once performance has begun, the offeror is no longer free to revoke but must allow the offeree to complete performance within the time specified or within a reasonable time.
Irrevocability takes effect only when actual performance is commenced, not when preparations for performance are begun.
Coe’s power to revoke the offer became irrevocable when Kim began her performance by getting in shape for the Competition. She performed because she purchased sneakers and
outfits to work out in and walked two miles every day and exercised every night. Further, she changed her diet and drank only high energy drinks for six weeks and lost 15 pounds. On
the other hand, Coe will claim this simply signified preparations for performance and does not qualify as the actual performance of his promise. Still, even if buying clothes and
sneakers could be seen as mere preparations, the actual acts of walking, exercising, eating properly, and losing weight would meet the criteria of “getting in shape.” The offer did not
require Kim to win the Competitions, but only to get in shape to compete. Further, it did not specify what kind of shape—only enough to compete. Kim said she was “in the best
shape she had been in since high school and ready for the Coe Competitions.” Hence, she got in shape and accepted Coe’s offer by this performance.
[The following analysis would be appropriate if you had learned about other bases of promissory liability. While we discuss the principle of promissory estoppel in a subsequent
chapter, it is appropriate to include it here based on the facts of the problem. If you had not yet learned the doctrine, however, you would not be expected to discuss it on your exam.]
Assuming, however, that a court fails to find a valid offer and acceptance, Kim can seek recovery based on a reliance theory. There are some promises which, although the promisor
makes them without bargaining for anything in return, nonetheless induce the promisee to rely to her detriment. In such cases, the doctrine of promissory estoppel offers some relief.
There are four requirements to meet to induce the doctrine: first, there must have been a promise. Here, Coe made Kim a
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promise to pay her $1000 if she got in shape. Second, the promisee’s reliance must have been reasonably foreseeable to the promisor, even though the promisor may not have
bargained for it. It would be foreseeable to Coe that Kim would rely on his promise because he offered a monetary incentive of $1000 which is a rather large amount of money. Third,
there must have been actual reliance on the promise. Kim relied on the promise by going out and buying exercise clothes, dieting, and exercising. And finally, the circumstances must
be such that injustice can be avoided only by enforcement of the promise. Kim relied to her detriment because she spent money on the clothes and foregoing her favorite muffins for a
period of six weeks. Consequently, the court should enforce the promise to avoid injustice. While it might not be possible for a court to place a money value on the deprivation of
muffins, it can, at the very least, reimburse her for the out-of-pocket expenses she incurred for exercise clothes.
On the other hand, Coe can argue that Kim benefitted by losing weight and getting in shape and that he really did her a favor. Consequently, he will claim there was no injustice.
Nonetheless, Kim gave up something she had a legal right to do in reliance on his promise—eat muffins—and therefore he is liable on a promissory estoppel theory.
PROBLEM 2.2
Until last year, Nancy worked for a catalog company as a copywriter and was quite happy in her job. But then she decided she could do more with her life and that she was meant to
be a great author. She quit her job and began to devote all her time and energy to writing the great American novel. She made the appropriate filings with the State Attorney General’s
office to incorporate so she could deduct household expenses while writing and formed “The Pointed Pen, Inc.”
Nancy needed writing supplies. On April 2, she sent a letter on her new corporate letterhead to Hemingways, a stationery supplier, requesting a catalog of supplies and prices. On
April 10,
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she received the company catalog and, in addition, Hemingways enclosed a form letter that stated: “Available to our first-time customers: standard white typing-quality paper at $15
per ream. Ready for immediate delivery. 5 ream minimum. Reduced price with orders of 15 reams or more.” Nancy wrote back on April 15: “I accept your offer. Please ship 10 reams
of paper and deliver by May 1.”
On April 18, Hemingways sent a letter to Nancy stating: “Confirming shipment to The Pointed Pen, Inc. of 15 reams of paper at a special price of $12 per ream, delivery to take place
as requested.”
On May 1, Nancy received a delivery of 15 reams of paper together with an invoice for $180 plus shipping charges. Nancy is livid. She does not need so much paper nor can she
afford it. She called Hemingways and they said that because she failed to respond to their letter of April 18, she is stuck with the 15 reams. Nancy seeks your advice.
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Analysis
The first question is whether this was a contract for the sale of goods or services. Since the agreement involves the sale of paper, which is a “good” according to the UCC definition
where goods are all things which are movable at the time of identification to the contract, then Article 2 is applicable.
The next question is whether a contract was formed and if so, what are its terms. Since Article 2 does not define an offer, common law principles apply. Nancy’s request on April 2 for
a catalog and prices was not an offer but merely an inquiry because it was a general request for information. In response, Hemingways sent its company catalog and form letter which
she received on April 10. Such a form letter and catalog would not constitute an offer on Hemingways’ part but was merely a general invitation or advertisement.
Nancy’s letter of April 15 was an offer. It was an offer because she set out the terms on which she proposed to buy paper. She
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asked for 10 reams of paper, a definite quantity, and identified a specific delivery date of May 1. The price term was not necessary since Nancy was responding to Hemingways’ form
letter which stated the price term of $15 per ream with a 5 ream minimum.
The next question is whether Hemingways accepted this offer. Under UCC 2–207(1), a response operates as an acceptance if it is a “definite and seasonable expression of
acceptance” and sent within a reasonable time, even though it states terms additional to or different from“ those of the offer. It is possible that Hemingways‘ letter to Nancy of April 18
was an acceptance. It was timely since it was only three days after her offer of April 15 and sent by return mail which would be reasonable under the circumstances since no particular
manner for acceptance was required by the offer and all their prior communications had been by mail.
The question is whether this was an expression of acceptance when both the quantity and price terms differed: Nancy ordered 10 reams at $15 each and Hemingways “accepted” for
15 reams at $12 each. While 5 reams and $30 may not seem to be a big difference, it could be significant because it went to a material term of the agreement, which is quantity, and
by extension, price. Hemingways increased Nancy’s order by one-third, which could be significant. Despite the Code’s liberal policy of contract formation, if the second document
does not agree on the basic or “dickered terms,” then it does not constitute an “expression of acceptance” and the inquiry ends here. In this case, there might not have been an
acceptance since the quantity term in the acceptance differed from that of the offer.
Assuming, however, that an agreement was formed even though the acceptance contained different terms than the offer, the next question is whether the seller’s term of 15 reams of
paper or the buyer’s term of 10 reams became part of the parties’ agreement. Under subsection (2), the additional terms69 are to be considered proposals for addition to the contract
unless the parties are
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merchants, in which case other options are possible. Now we need to determine whether the parties are merchants. According to the Code, a merchant is one who deals in goods of
the kind or otherwise by his occupation holds himself out as having knowledge or skill peculiar to the practices or goods involved in the transaction. “Between merchants” refers to
any transaction with respect to which both parties are chargeable with the knowledge or skill of merchants.
Here, Hemingways is a merchant because it is a stationery supplier in the business of selling office supplies. The issue of whether Nancy is a “merchant” is more ambiguous. She may
be a merchant because she incorporated as a business and used corporate letterhead in all her correspondence with Hemingways. Hemingways would have no reason to think she
was not a business since the name of the company itself indicates that it is incorporated (“The Pointed Pen, Inc.”). Further, the name is stationery-related and not that of an individual.
“The Pointed Pen, Inc.” could be a retailer of pens and stationary supplies. On the other hand, Nancy is just a person writing a book who incorporated for tax purposes. She does not
deal in any goods since her goal is to write a book. She doesn’t buy and sell pens or paper or anything else. The paper she ordered was for her personal use and this was merely a
question of a basic, non-specialized business practice of answering mail (see section 2–104, Comment 2). If Nancy is not a merchant, then UCC 2–207(2)(a) controls and
Hemingways’ terms are mere proposals and do not become part of the deal. Consequently, Nancy’s terms control and she is obligated to pay for only the 10 reams she ordered.
Still, it was reasonable for Hemingways to believe it was dealing with another merchant because Nancy always used corporate letterhead in her dealings with them and ordered a
significant amount of paper. In this case, both parties would be merchants and Hemingways’ quantity term would become part of the contract under 2–207(2) unless it was material.
Nancy could argue that 15 reams was material because it increased her order by one-third and added $30 to the contract price. Conversely, Hemingways could claim that it was not a
material term since the price increase was
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only $30 and she was enjoying a savings by getting the 15 reams at only $12 per ream instead of $15.
Under UCC 2–207(2)(c), where “notification of objection to [the terms] has already been given or is given within a reasonable time after notice of them is received,” the term does not
become part of the agreement. In order for Hemingways’ quantity term not to become part of the agreement, Nancy would have to give notice of her objection in a reasonable time.
While Nancy learned in the April 18 letter that the shipment would be 15 reams, she did not object until she received the delivery two weeks later. The question is whether it was
reasonable for her to wait two weeks before objecting. Two weeks may be an unreasonable time to wait since she had a letter telling her what to expect. Further, only days had
intervened between communications in her previous course of correspondence with Hemingways: when Hemingways sent a catalog on April 10, she wrote back on April 15. As a
result, when Hemingways wrote to her on April 18, it would be reasonable to expect her to respond in approximately the same amount of time which would have been April 23 or April
24. Instead, she waited until May 1 when the delivery itself had been made. Since she did not respond for two weeks, Hemingways would be reasonable in believing that Nancy did
not find the additional 5 reams to be objectionable. Consequently, it is likely that they would become part of the contract and Nancy would be held liable.
POINTS TO REMEMBER
• Always begin an analysis by determining the nature of the transaction—is it a sale of goods or one for services? If it is a sale of goods, then the problem will be analyzed under
Article 2 of the UCC. If it is one for services, then the common law is applicable.
• Courts apply an objective test to determine whether there has been an offer and an acceptance. It does not matter what a party may have subjectively intended—the test is what a
reasonable person in the other party’s position would believe was meant by the promisor’s words or conduct.
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acceptance is effective upon dispatch. First, if the offeree chooses an acceptance not invited by the offer, the mailbox rule does not apply and the acceptance is not effective until
receipt. Second, upon dispatch, the mailbox rule also binds the offeree to the acceptance. Third, as “master of the offer,” the offeror can always depart from the mailbox rule by
providing otherwise in the offer.
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• It is also important to note that the mailbox rule applies only to acceptances by mail, not revocations. A revocation is not effective until received by the offeree; hence, a
revocation by mail or telegram is not effective until receipt.
• Under the common law, an acceptance must be the “mirror image” of the offer or it is a rejection of the offer and may be a counter-offer. However, Article 2 is far more forgiving in
finding an agreement and under 2–207, a contract may be formed even if the acceptance states terms additional to or different from the offer. Then the issue becomes what to do with
those terms—are they mere proposals or do they become part of the agreement? Be sure you are comfortable in performing a “battle of the forms” analysis.
• While the general rule is that an offeror is free to revoke her offer at any time before acceptance, there are a number of ways in which an offer can be made irrevocable. One way is
if the parties have formed an option contract where consideration is given in exchange for the promise to keep the offer open. However, there are exceptions to the consideration
requirement and here is where you need to be aware of the possibilities, some of which include the following: the Restatement finds an option contract if the promise to keep the offer
open is in writing, signed by the offeror, “recites a purported consideration” and “proposes an exchange on fair terms within a reasonable time”; an option contract arises when the
offeree begins the invited performance where the offer invites acceptance by performance only and does not allow for a promissory acceptance; and a “firm offer” under UCC 2–205
which limits the offeror’s power to revoke an offer if the offer is made by a merchant to buy or sell goods in a signed writing which gives
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assurances that it will be held open without consideration for the time stated, and if no time is stated, for a reasonable time, but not to exceed three months.
67
FORMATION
DO WE HAVE A DEAL?
Consideration
Bargained-for exchange
“Peppercorn” theory
Benefit/detriment
Illusory promise
Gratuitous promise
Past consideration
Moral obligation
Promissory Estoppel
Contract modification
• UCC 2–209
Requirements/output contract
Close-up on Consideration
________________________________
1 . Restatement (Second) of Contracts § 22(2) (1979). In some cases, mutual assent may be found even though the precise moment of formation cannot be determined. Here, which
party made the “offer” and which made the “acceptance” is less important because of the conduct of the parties.
2 . Embry v. Hargadine, McKittrick Dry Goods Co., 105 S.W. 777 (Mo. Ct. App. 1907) (“though McKittrick may not have intended to employ Embry … , yet if what McKittrick said
would have been taken by a reasonable man to be an employment, and Embry so understood it, it constituted a valid contract”).
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6. James M. Perillo, Calamari and Perillo on Contracts, § 2.9 (5th ed. 2003).
8. Id., at 690.
16 . Id. § 41 cmt. d.
18 . Id. § 41 cmt. e.
27 . Restatement (Second) of Contracts § 56 (1979) (“it is essential to an acceptance by promise either that the offeree exercise reasonable diligence to notify the offeror of
acceptance or that the offeror receive the acceptance seasonably”).
28 . There is some “legal liability” in the sense that where an offer requires acceptance by performance only, an option contract is created when the offeree begins the invited
performance. The offeror is no longer free to revoke the offer and must allow the offeree a reasonable time to complete performance. We will discuss this concept in greater detail
when we consider option contracts and irrevocable offers.
30 . Id. § 54(2).
36 . Id. § 69(1).
39 . Id. § 87(1)(a).
40 . Id. § 87 cmt. b.
43 . Id. § 45(2).
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44 . Id. § 45 cmt f.
46 . See id. (this provision generalizes from the case of Drennan v. Star Paving Co., 333 P.2d 757 (Cal. 1958)).
47 . Id. § 87 illustration 6.
49 . Restatement (Second) of Contracts § 37 (1979); see also, Restatement (Second) of Contracts § 48 cmt. d (1979).
50 . Id. § 37 illustration 2.
51 . See U.C.C. §§ 2–204(1)—(2) (2004). U.C.C. § 2–206 is the other Code provision which addresses formation and deals with the manner and medium of acceptance. There are
minor changes to the provisions of §§ 2–204 and 2–206 in the 2003 revision to the Code. The main change to § 2–204 is the recognition of contract formation through the interaction
of electronic agents. An electronic agent is defined in revised § 2–103(g) as “a computer program or an electronic or other automated means used independently to initiate an action
or respond to electronic records or performances in whole or in part, without review or action by an individual.” The text of § 2–206 (1) and (2) are unchanged in the 2003 revision but
there is a new subsection, 2–206(3), which imports its text from existing § 2–207(1). Section 2–206(3) provides that “[a] definite and seasonable expression of acceptance in a record
operates as an acceptance even if it contains terms additional to or different from the offer.”
52 . See U.C.C. § 1–103 (2004). This is section 1–103(b) in the 2003 revision.
53 . U.C.C. § 2–204(3).
54 . U.C.C. § 2–205 (2004). The 2003 revision of Article 2 makes no significant changes to this section except for a few minor language changes and the substitution of the word
“record” for “writing.”
55 . U.C.C. § 2–207 has undergone substantial changes in the 2003 revisions to the Code—in fact, far too extensive to discuss in a footnote. Consequently, I strongly recommend
that you read the revised version for yourself should you require a working knowledge of the revisions for your contracts class. For our purposes, it is important to note the following:
first, that the 2003 revision to Article 2 has not been enacted in any state at this time so that the current version of 2–207 is still the law; and, second, the revisions remove the
formation issue and limit the section to the question of what to do with additional or different terms. The discussion and examples in this chapter are limited to the current version of
2–207.
56 . Sidney Kwestel, Unrevised Section 2–207—Different Terms Revisited, 67 No. 4 U.C.C. Bulletin 1 (May 2009).
57 . Id.
58 . Id.
61 . Id.
62 . Id.
63 . Id.
65 . Klocek v. Gateway, Inc., 104 F. Supp. 2d 1332 (D. Kan. 2000). Compare Step-Saver Data Systems, Inc. v. Wyse Technology, 939 F.2d 91 (3d Cir. 1991) (printed terms on
computer software package not part of the parties’ agreement); Hill v. Gateway 2000, Inc., 105 F.3d 1147 (7th Cir. 1997), cert., denied, 522 U.S. 808 (1997) (arbitration clause shipped
with a computer binding on buyer); and ProCD, Inc. v. Zeidenberg, 86 F.3d 1447 (7th Cir. 1996) (shrinkwrap license contained inside a product box binding on buyer).
66 . While the Seventh Circuit in Hill v. Gateway 2000, Inc., found § 2–207 inapplicable because there was only one written form involved and not a “battle of the forms” between the
two parties, this reasoning has been criticized by legal scholars. See Jean R. Sternlight, Gateway Widens Doorway to Imposing Unfair Binding Arbitration on Consumers, 71 Fla. B. J.
8, 10 (1997) (the outcome in Gateway is questionable on federal statutory, common law and constitutional grounds and as a matter of contract law).
68 . Since subsection (2) refers only to “additional ”terms,“ this checklist does so as well. However, if you are asked to deal with ”different terms,“ then you should analyze the facts
following the three approaches that courts follow with respect to different terms: one approach treats different terms the same as additional terms and applies subsection (2) to
different terms; a second approach disregards different terms in the acceptance since they are not mentioned in subsection (2) and are not to be construed as proposals that can
become part of the contract; and a third approach applies the ”knockout rule“ where the conflicting terms on the parties‘ offer and acceptance ”knock each other out“ and neither
term becomes part of the contract.
69 . U.C.C. § 2–207(2)(2004).
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