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SUMMER TRAINING PROJECT REPORT

ON
“TO KNOW THE CUSTOMER’S SATISFACTION LEVEL
AND THEIR PERCEPTION TOWARDS CURRENT ACCOUNTS
OF HDFC BANK”
A.P.J.ABDUL KALAM UNIVERSITY, LUCKNOW

Submitted in partial fulfilment of the requirement for the


Award of Degree of Master of Business Administration

Batch : 2017-2019

UNDER THE SUPERVISION OF: SUBMITTED BY:


DR. ASHISH SAXENA SIR SHAILENDRA KUMAR
HEAD OF THE DEPARTMENT ROLL NO 1776070048
MBA 3RD SEM.

LOTUS INSTITUTE OF MANAGEMENT,


BAREILLY
ACKNOWLEDGEMENT

The successful completion of that task would not be completed without the
expression of gratitude to the people who made it possible. I take this opportunity
to acknowledge all those who guided, encouraged and helped me in winding up
this summer training project report.

I feel greatly honored for having done my summer training project report. I thank
them with full zeal and enthusiasm that they gave this big opportunity to me.

Last but not the least; I would like to extend my deep sense of gratitude and thanks
to my Parents, Friends and God in successful completion of this summer training
project report.

SHAILENDRA KUMAR
ROLL NO 1776070048
MBA 3RD SEM.
DECLARATION
I, SHAILENDRA KUMAR, a student of LOTUS INSTITUTE OF
MANAGEMENT, BAREILLY hereby declare that this summer training project
report is the record of authentic work carried out by me during the academic year
2018 and has not been submitted to any other university or institute towards the
awards of any degree .An attempt has been made by me to provide all relevant and
important details regarding the topic to support the theoretical advice with concrete
research evidence. This will be helpful to clean the fog surrounding the various
aspect of the topic. I hope that this project will be beneficial.

SHAILENDRA KUMAR
ROLL NO 1776070048
MBA 3RD SEM.

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