This case involved a dispute over payment of medical bills between an insurance provider, Blue Cross Health Care, and a patient, Neomi Olivares. Blue Cross refused to pay Olivares' bills of over P34,000 stemming from her hospitalization for a stroke shortly after obtaining health insurance. Blue Cross claimed the stroke was due to a pre-existing condition excluded from coverage. However, the Supreme Court ruled that Blue Cross failed to prove the stroke was pre-existing, as was its burden. The court ordered Blue Cross to pay Olivares' medical bills and damages, finding that Blue Cross acted in bad faith by denying the claim based only on speculation of a pre-existing condition.
This case involved a dispute over payment of medical bills between an insurance provider, Blue Cross Health Care, and a patient, Neomi Olivares. Blue Cross refused to pay Olivares' bills of over P34,000 stemming from her hospitalization for a stroke shortly after obtaining health insurance. Blue Cross claimed the stroke was due to a pre-existing condition excluded from coverage. However, the Supreme Court ruled that Blue Cross failed to prove the stroke was pre-existing, as was its burden. The court ordered Blue Cross to pay Olivares' medical bills and damages, finding that Blue Cross acted in bad faith by denying the claim based only on speculation of a pre-existing condition.
This case involved a dispute over payment of medical bills between an insurance provider, Blue Cross Health Care, and a patient, Neomi Olivares. Blue Cross refused to pay Olivares' bills of over P34,000 stemming from her hospitalization for a stroke shortly after obtaining health insurance. Blue Cross claimed the stroke was due to a pre-existing condition excluded from coverage. However, the Supreme Court ruled that Blue Cross failed to prove the stroke was pre-existing, as was its burden. The court ordered Blue Cross to pay Olivares' medical bills and damages, finding that Blue Cross acted in bad faith by denying the claim based only on speculation of a pre-existing condition.
Respondent Neomi Olivares applied for a health care program
with petitioner Blue Cross Health Care. For the period October 16, 2002 6 to October 15, 2003, she paid the amount of P11,117. For the same period, she also availed of the additional service of limitless consultations for an additional amount of P1,000. She paid these amounts in full on October 17, 2002. The application was approved on October 22, 2002. In their agreement. Ailments due to “pre-existing conditions” were excluded from the coverage. 38 days after the effectivity of her health insurance, Neomi suffered a stroke. She was confined, went under several tests. She incurred hospital expenses amounting to P34,217.20. Consequently, she requested from the representative of petitioner at Medical City a letter of authorization in order to settle her medical bills. But petitioner refused to issue the letter and suspended payment pending the submission of a certification from her attending physician that the stroke she suffered was not caused by a pre-existing condition. Upon discharge, respondent demanded that petitioner pay her medical bill, but petitioner refused. Thus, they filed a complaint for collection of sum of money against petitioner. MTC dismissed the complaint for lack of cause of action. RTC reversed the ruling of the MTC and ordered petitioner to pay the medical bill plus damages. o RTC held that it was the burden of petitioner to prove that the stroke of respondent Neomi was excluded from the coverage of the health care program for being caused by a pre-existing condition. It was not able to discharge that burden. CA affirmed the decision of the RTC. Hence, this petition.
ISSUE + RATIO Whether petitioner was able to prove that respondent
Neomi’s stroke was caused by a pre-existing condition and therefore was excluded from the coverage of the health care agreement. NO Under their agreement, disabilities which existed before the commencement of the agreement are excluded from its coverage if they become manifest within one year from its effectivity. Stated otherwise, petitioner is not liable for pre- existing conditions if they occur within one year from the time the agreement takes effect. In Philamcare Health Systems, Inc. v. CA, we ruled that a health care agreement is in the nature of a non-life insurance. It is an established rule in insurance contracts that when their terms contain limitations on liability, they should be construed strictly against the insurer. These are contracts of adhesion the terms of which must be interpreted and enforced stringently against the insurer which prepared the contract. This doctrine is equally applicable to health care agreements. Petitioner never presented any evidence to prove that respondent Neomi’s stroke was due to a pre-existing condition. It merely speculated that Dr. Saniel’s report would be adverse to Neomi, based on her invocation of the doctor-patient privilege. This was a disputable presumption at best. Suffice it to say that this presumption does not apply if (a) the evidence is at the disposal of both parties; (b) the suppression was not willful; (c) it is merely corroborative or cumulative and (d) the suppression is an exercise of a privilege. Here, respondents’ refusal to present or allow the presentation of Dr. Saniel’s report was justified. It was privileged communication between physician and patient. Furthermore, limitations of liability on the part of the insurer or health care provider must be construed in such a way as to preclude it from evading its obligations. Accordingly, they should be scrutinized by the courts with “extreme jealousy” and “care” and with a “jaundiced eye.” Since petitioner had the burden of proving exception to liability, it should have made its own assessment of whether respondent Neomi had a pre-existing condition when it failed to obtain the attending physicianÊs report. It could not just passively wait for Dr. SanielÊs report to bail it out. The mere reliance on a disputable presumption does not meet the strict standard required under our jurisprudence. As for damages, the RTC and CA found that there was a factual basis for the damages adjudged against petitioner. They found that it was guilty of bad faith in denying a claim based merely on its own perception that there was a pre-existing condition. This is a factual matter binding and conclusive on this Court. We see no reason to disturb these findings.